67% lettings valuation accuracy
25% lettings fee satisfaction
No company information
...left to get your reviews in for the
2024
allAgents People Awards
Latest Reviews
View all Reviews 5
31st Mar 2018
reviewed by 'Mr'
19th Jun 2017
reviewed by 'Dumfries'
13th Aug 2015
reviewed by 'lettre'
25th Jun 2014
reviewed by 'Doonhamer'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 67% | 25% | £450 | £525 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 3 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Address
66 High Street
Dumfries
Dumfries and Galloway
DG1 2BS
01387 256699
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Rankings
Latest Properties
No Properties
Aug 17,2018
Aug 17,2018
1
people found
this helpful
this helpful
I rented out my bunglow with the assurance that there would be regular inspections of the property. The inspections didn't take place, despite my many, many telephone calls to Realter. I knew that the tenants were not holding to their contract, despite assurances fron Realter; ...
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Mar 31,2018
Mar 31,2018
2
people found
this helpful
this helpful
We phoned and asked to view 29 thorburn crescent, in anann, we also told the rude person on the telephone that it would be a cash offer and said amount, we got a date to view after calling them 3 times, we drove just under 300 miles only ...
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Jun 19,2017
Jun 19,2017
9
people found
this helpful
this helpful
I wouldn't recommend- they promised the world and delivered nothing but disappointment and big bills.
Initially, there was the odd viewing but the agents get you to leave your own home, and they show viewers about.. however they leave these viewers to their own devices ...
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Comment on agent fees
The fees would be standard if they actually delivered out their promises and job! But given they do nothing, I'd say extortion!
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Aug 13,2015
Aug 13,2015
12
people found
this helpful
this helpful
I used Realter to manage a letting for just over one year.
During this period it became clear that they had let the property for a sum less than instructed and not agreed this with me or even mentioned it to me. They just paid ...
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What agent could do to change your mind?
Had they carried out the tasks expected of an agent the fees might have been reasonable. They did nothing and still charged.Attached Filesnbsp;
Comment on agent fees
Had they carried out the tasks expected of an agent the fees might have been reasonable. They did nothing and still charged.
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Jun 25,2014
Jun 25,2014
6
people found
this helpful
this helpful
Realter were acting as the proxy landlord for the property we were renting and any issues that were reported had to repeatedly be reported 3 or 4 more times before anything was done.
Some issues were reported and no action was performed against them. This caused myself ...
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What agent could do to change your mind?
Paid back the deposit in a timely manner. Actually responded to faults being reported. They were unhelpful in all cases.Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
