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    Mike Mason
No description available.

66 High Street
Dumfries
Dumfries and Galloway
DG1 2BS
01387 256699

 
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Properties for sale
Properties for rent
Aug 13,2015
Minithumbdown
By:
Aug 13,2015
1 people found
this helpful
I used Realter to manage a letting for just over one year. During this period it became clear that they had let the property for a sum less than instructed and not agreed this with me or even mentioned it to me. They just paid me less money - and didn't send any accounts so that I couldn't tell what income had come in and what expenses had gone out. At the end of this period I noticed that I had not been charged for a gas safety check. I queried this and was told that it had been done. When ...
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What agent could do to change your mind?
Had they carried out the tasks expected of an agent the fees might have been reasonable. They did nothing and still charged.
Comment on agent fees
Had they carried out the tasks expected of an agent the fees might have been reasonable. They did nothing and still charged.
Was this helpful? Yes
Jun 25,2014
Minithumbdown
By:
Jun 25,2014
0 people found
this helpful
Realter were acting as the proxy landlord for the property we were renting and any issues that were reported had to repeatedly be reported 3 or 4 more times before anything was done. Some issues were reported and no action was performed against them. This caused myself and my partner to look for another property with a different landlord. We gave more than the recomended notice period as well. We left the house in an immaculate state (better than how we received it) and this was confirmed ...
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What agent could do to change your mind?
Paid back the deposit in a timely manner. Actually responded to faults being reported. They were unhelpful in all cases.
Was this helpful? Yes
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