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5 Star Review
Jul 08,2016
By: 'best agency ever'
Jul 08,2016
Branch: London, 2a Median Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E5 0
Branch: London, 2a Median Road
Lettings (as a Tenant)
Postcode: E5 0
0
people found
this helpful
I just want to say thank you for Rayners! I worked with 3 agencies in London, and Rayners made the best service. You made my life easier:) Special thanks for the Hackney office ( Median Road), for Dennis and David. They was so helpful and friendly. I wish the best for you!
Marta...
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Comment on agent fees
good
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people found
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1 Star Review
Jul 28,2013
By: 'Costas'
Jul 28,2013
Branch: London, 2a Median Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: E9
Branch: London, 2a Median Road
Sales (Prospective customer)
Postcode: E9
1
people found
this helpful
Packed with attitude, money targeted unprofessional agents.
It has been a hassle dealing with this agency, from the fact that they could not turn up to show us the property to the fact that they accepted our deposit over the phone and made us travel over to their office the next morning (three working professionals had to take 3 hours off from work each), only to tell us that they would rather have a couple of more prospective tenants viewing the property before they "decide" who t...
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What agent could do to change your mind?
Being more respectful towards their customers, at least of the fact that they wasted our time initially, while additionally try to be at least professional enough to let their customers know of their decision as they promised to do so.
Additionally try to avoid having a certain attitude, especially when you are dealing with potential customers.
Plainly logical managerial responsibilities to be honest.
Good luck to your future endeavors as an agency.
1
people found
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1 Star Review
Sep 25,2012
By: 'ABCD'
Sep 25,2012
Branch: London, 2a Median Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: London, 2a Median Road
Lettings (as a Tenant)
Postcode:
1
people found
this helpful
These guys are so rude and incredibly unprofessional. We moved into a flat that hadn\'t been cleaned at all when we moved in (big mothballs, spiderwebs, hair all over the place, dusty). Worst of all there were big gaping holes in the windowframes that they said they\'d block out with a piece of wood but never did. The appartment was also supposedly "furnished" but had basically been used as a dumping ground for whatever broken furniture they had leftover from other tenants\' houses. To...
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1
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1 Star Review
Feb 10,2011
By: 'aggrieved of Hackney'
Feb 10,2011
Branch: London, 2a Median Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: London, 2a Median Road
Lettings (as a Tenant)
Postcode:
3
people found
this helpful
Abominable letting agency. Agents were aggressive, unpleasant and rude from the day we moved into the flat ("We only want to deal with you; your girlfriend's one of those "uppity sorts of women"). Didn't manage the property themselves, simply using the utterly ineffectual builders provided by the landlord despite paying vast agency fees. Failed to deal with disputes with landlord, then tried to ape us for full rent arrears when they and the landlord have obviously breached particular statutes of...
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3
people found
this helpful
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1 Star Review
Oct 21,2010
By: 'ChloeB'
Oct 21,2010
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Sales (Prospective customer)
Postcode:
3
people found
this helpful
Where to begin? This agency is appalling. I was trying to purchase a property with them, some issues came up through the local searches re: planning permissions and covenants. They kept phoning me up and trying to put pressure to move things along and I could not understand why the process was stuck - turns out seller was using the solicitor recommended by the estate agent and when we were chasing for answers they advised us that the clients were becoming annoyed by the legal queries being asked...
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3
people found
this helpful
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Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees
100% accuracy of agent's valuations
Price range of properties reviewed
Sales
Letting
Review statistics
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Awards won by Rayners Residential Sales and Lettings
Individual Branch Awards
Denis Ahmet
2 reviews
David Rayner
1 reviews
