86% sales valuation accuracy
100% sales fee satisfaction
83% lettings valuation accuracy
99% lettings fee satisfaction
Rayners have been a part of the Hackney landscape since 1989. From humble beginnings we have grown into a well established and respected property management company and estate agents.Although we manage hundreds of properties we pride ourselves on the personal service we provide to our landlords, tenants, vendors and purchasers. ...
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Rayners have been a part of the Hackney landscape since 1989. From humble beginnings we have grown into a well established and respected property management company and estate agents.
Although we manage hundreds of properties we pride ourselves on the personal service we provide to our landlords, tenants, vendors and purchasers. Rayners deal exclusively with property in the Hackney area and we feel that we can be considered the experts in this area
Rayners provide comprehensive property management and estate agency services. The owners are hands on and between them have over 50 years’ worth of experience in the Hackney property market.
We take our business and your property seriously. We are members of the Association of Residential Lettings Agents (ARLA) and the National Association of Estate Agents (NAEA). We register all deposits with the Dispute Service (the Tenancy Deposit Scheme) and are members of the Property Ombudsman (the redress scheme for complaints); the Client Money Protection and the Anti Money Laundering Schemes.
Although we manage hundreds of properties we pride ourselves on the personal service we provide to our landlords, tenants, vendors and purchasers. Rayners deal exclusively with property in the Hackney area and we feel that we can be considered the experts in this area
Rayners provide comprehensive property management and estate agency services. The owners are hands on and between them have over 50 years’ worth of experience in the Hackney property market.
We take our business and your property seriously. We are members of the Association of Residential Lettings Agents (ARLA) and the National Association of Estate Agents (NAEA). We register all deposits with the Dispute Service (the Tenancy Deposit Scheme) and are members of the Property Ombudsman (the redress scheme for complaints); the Client Money Protection and the Anti Money Laundering Schemes.
Latest Reviews
View all Reviews 32
31st Oct 2019
reviewed by 'Natalie Harris'
29th Oct 2019
reviewed by 'Lavan Sriranjan'
23rd Oct 2019
reviewed by 'Previn Naidoo'
8th Oct 2019
reviewed by 'Samantha Collett'
2nd Oct 2019
reviewed by 'Imogen Clark'
3rd Sep 2019
reviewed by 'Kate O'Neill'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 86% | 100% | £0 | £0 |
| Lettings | 83% | 99% | £540 | £1,900 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 6 | 0 | 20 | 2 | 0 | 0 | 0 | 0 | 2 | 2 |
Areas covered
- E1
- E2
- E3
- E5
- E6
- E7
- E8
- E9
- E10
- N16
Address
2a Median Road
Hackney,London
Greater London
E5 OPL
020 8986 4415
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Members of
Rankings
Latest Properties
No Properties
Oct 31,2019
Oct 31,2019
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Rayners made our experience renting a lot easier !
All members of staff were easy to get in touch with, and willing to answer any questions we may have had no matter how small. Darren was the main agent for our letting, and went above and ...
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Oct 29,2019
Oct 29,2019
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I met with a number of agents to let my property prior to selecting Rayners. Darren and Rayners were by far the most professional, personable and informative team I had met. They remained in touch regularly to see how I was getting on, but also ...
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Oct 23,2019
Oct 23,2019
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I have recently rented a property from Rayners and the experience I have had with them has always been consistent, honest and positive.
They have been very professional and show courtesy in all the interactions I have had with them and they are very understanding, ...
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Oct 08,2019
Oct 08,2019
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I rented with Rayners for many years and never once encountered a bad experience. They were continually fair and considerate to our needs, and always did their upmost to help us when times were a little tough...A great team of professionals (with a good ...
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Oct 02,2019
Oct 02,2019
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I rented with Rayners for over a year and a half and had a great experience. They were reasonable and accommodating when one of the other tenants left midway through a tenancy, making sure they were fair and did the most to ensure none of ...
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Sep 03,2019
Sep 03,2019
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We rented through Rayners whilst our house was undergoing extensive renovation.
We always found them polite, helpful and responsive.
They helped to arrange a flexible contract with our landlord after 6 months to allow us to move out when our work was completed without worrying about ...
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Sep 03,2019
Sep 03,2019
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I rented through Rayners for only a short period (6 mths) and Alan, Denis and Darren were fab agents. They were responsive, dealt with any questions and issues quickly and professionally and the whole relationship was very smooth. Would definitely recommend....
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Aug 27,2019
Aug 27,2019
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Excellent Estate / Lettings agents - The team at Rayners looked after us very well while we rented from them in Clapton, they are very responsive and friendly and I cannot fault them at all. Very highly recommended!...
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Jul 15,2019
Jul 15,2019
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We rented a property through Rayners for 9 years, and they are by far the best estate agents we've encountered in London. They were unfailingly helpful and fair, dealt with any issues efficiently and were a pleasure to communicate with.
We will miss dealing with them ...
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Jul 15,2019
Jul 15,2019
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We rented through Rayners for 2 and a half years. Throughout our tenancy David and Denis were very professional and couldn't have been more helpful. Rayners provide the personal touch that is missing from most estate agents. I was sad not to be able to use ...
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Jul 09,2019
Jul 09,2019
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Rented with Rayner's for 2 and half years. David was an excellent Landlord - very decent and easy to deal with. The rest of the Rayner's team have also been extremely helpful. Would highly recommend Rayner's to anyone looking to rent or buy in the area....
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Jul 04,2019
Jul 04,2019
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Rayners is a highly professional, punctual and honest estate agency. I had the pleasure of dealing with Darren initially who showed me the flat, answered all my questions and then worked closely with Denis who processed my tenancy application accurately and efficiently. Denis has an ...
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Jun 16,2019
Jun 16,2019
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I have been a tenant with Rayners for over a decade and can truthfully say they are one of the best letting agents and property management teams I have ever come across. In fact the whole team have always been a pleasure to deal with ...
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May 24,2019
May 24,2019
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I have been a tenant on one of their properties in Hackney for 3 years, They are very efficient and reliable letting agents responding quick to emails and problem solving( heating, maintenance, etc ) Also your deposit is kept on a Tenancy Deposit Scheme.
I would strongly ...
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Mar 13,2019
Mar 13,2019
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I've been letting my property with Rayner's for a year now and have been more than happy. Darren is friendly and has kept me upto date with the property, especially in relation to any maintenance issues. I wouldn't hesitate to recommend his services....
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Feb 27,2019
Feb 27,2019
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Since letting our property through Rayners last year I have been pleased with the prompt response to queries, punctual payments and professional property management service from Darren and team...
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Jul 30,2018
Jul 30,2018
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My partner and I have recently moved into a new apartment, rented through Rayners.
The entire process, from the initial viewing, getting the pre-requisite paperwork done, to having all of our questions re. our new home answered, has been smooth and effortless.
Darren Winter has ...
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Jul 27,2018
Jul 27,2018
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If you're ever looking for a place in or around the Hackney area, please go straight to Rayners. They are efficient, courteous and professional. And really friendly, too! No question or issue goes unanswered and they continue to treat us in a good-humoured professional manner ...
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Jun 23,2018
Jun 23,2018
1
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I've been renting for 25 years, and I can honestly say that these guys knock everyone else out of the ballpark. Don't look elsewhere, there's no point....
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Comment on agent fees
The fees seemed more than reasonable for the service offered. They actually went out of their way to meet my requirements and take my needs seriously. Very quick email response time and no petty requirements.
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Mar 18,2018
Mar 18,2018
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What a pleasure working with Darren! He was highly professional, contactable, meticulous and went the extra mile to make life easier for us. I was reassured every step of the way! On Rayners more widely, I was was very impressed by their selection of quality ...
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Comment on agent fees
Seemed fairly average for the area, but you get a lot of service for it - they actually "manage" the rental relationship as part of the fee, rather than just accepting the money.
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Dec 08,2017
Dec 08,2017
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We have used Rayners to find tenants for two separate flats over the last 4 months. The tenants they found have been lovely. I have now met the whole team at Rayners (Darren was my last contact) and can honestly say they are friendly, professional, very ...
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Comment on agent fees
Good
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Oct 25,2017
Oct 25,2017
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Known Denis/Rayners for twenty years always been friendly, professional and....warm ( for an estate agent) he deserves 5stars.
Met Darren this summer again very professional, to the point and helpful. I would not hesitate to recommend Rayners and the pair of them to any ...
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Comment on agent fees
could do better but very competitive in the current market
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Aug 23,2017
Aug 23,2017
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I was struggling to find someone for my flat and Rayners were the only agent who were willing to give me advise whilst still in the deciding phase.
When I gave the property over to them they marketed it really professionally with great photos and ...
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Comment on agent fees
Good, clear fees.
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Jul 23,2017
Jul 23,2017
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I have been renting a property from Rayners for almost 3 years. I strongly recommend them. Very professional and helpful. Rayners help with even the smallest issue in the flat. Good work guys!!!...
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Comment on agent fees
The fees are ok.
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Apr 27,2017
Apr 27,2017
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With the help of Rayners Hackney agency I rented a flat for my family. Both David and Denis were very helpful and profecional. The propery was clean and nice and was what I expected from the advert. I would happily stay in the flat longer ...
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Comment on agent fees
The fees are resonable.
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Feb 13,2017
Feb 13,2017
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Excellent service with buying and letting through Rayners. Efficient, courteous and reliable. Always recommend to others based on my positive experiences as both a buyer and with letting....
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Comment on agent fees
Good.
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Feb 02,2017
Feb 02,2017
1
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Professional and polite. Managed my flat for 9 years, never gave me any hassle just dealt with any issues that came up. Thanks for making life so much easier!...
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Jul 08,2016
Jul 08,2016
1
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I just want to say thank you for Rayners! I worked with 3 agencies in London, and Rayners made the best service. You made my life easier:) Special thanks for the Hackney office ( Median Road), for Dennis and David. They was so helpful and friendly. I ...
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Comment on agent fees
good
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Jul 28,2013
Jul 28,2013
1
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Packed with attitude, money targeted unprofessional agents.
It has been a hassle dealing with this agency, from the fact that they could not turn up to show us the property to the fact that they accepted our deposit over the phone and made us travel ...
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What agent could do to change your mind?
Being more respectful towards their customers, at least of the fact that they wasted our time initially, while additionally try to be at least professional enough to let their customers know of their decision as they promised to do so. Additionally try to avoid having a certain attitude, especially when you are dealing with potential customers. Plainly logical managerial responsibilities to be honest. Good luck to your future endeavors as an agency.Attached Filesnbsp;
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Sep 25,2012
Sep 25,2012
2
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These guys are so rude and incredibly unprofessional. We moved into a flat that hadn't been cleaned at all when we moved in (big mothballs, spiderwebs, hair all over the place, dusty). Worst of all there were big gaping holes in the windowframes that they ...
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Darren
(30)
Alan
(1)
Denis
(9)
David
(7)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 3:25 PM 13/04/2018 by Darren
Best Letting Agent in E5 
Best Letting Agent in E5 
Best Overall Agent in E5 
Best Overall Agent in E5 
