Rayners Residential Sales and Lettings
4.5/5, 32 reviews
88% recommended
86% sales valuation accuracy
100% sales fee satisfaction
83% lettings valuation accuracy
99% lettings fee satisfaction
Rayners have been a part of the Hackney landscape since 1989. From humble beginnings we have grown into a well established and respected property management company and estate agents.Although we manage hundreds of properties we pride ourselves on the personal service we provide to our landlords, tenants, vendors and purchasers. ... show more Rayners have been a part of the Hackney landscape since 1989. From humble beginnings we have grown into a well established and respected property management company and estate agents.

Although we manage hundreds of properties we pride ourselves on the personal service we provide to our landlords, tenants, vendors and purchasers. Rayners deal exclusively with property in the Hackney area and we feel that we can be considered the experts in this area

Rayners provide comprehensive property management and estate agency services. The owners are hands on and between them have over 50 years’ worth of experience in the Hackney property market.

We take our business and your property seriously. We are members of the Association of Residential Lettings Agents (ARLA) and the National Association of Estate Agents (NAEA). We register all deposits with the Dispute Service (the Tenancy Deposit Scheme) and are members of the Property Ombudsman (the redress scheme for complaints); the Client Money Protection and the Anti Money Laundering Schemes.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 86% 100% £0 £0
Lettings 83% 99% £540 £1,900
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
6 0 20 2 0 0 0 0 2 2
Areas covered
  • E1
  • E2
  • E3
  • E5
  • E6
  • E7
  • E8
  • E9
  • E10
  • N16
Address

2a Median Road
Hackney,London
Greater London
E5 OPL
020 8986 4415

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA TDS
Latest Properties

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“Rayners made our experience renting a lot eas......”

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Oct 31,2019
Minithumbup
Darren
Denis
By: 'Natalie Harris'
Oct 31,2019
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Rayners made our experience renting a lot easier ! All members of staff were easy to get in touch with, and willing to answer any questions we may have had no matter how small. Darren was the main agent for our letting, and went above and ...
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“I met with a number of agents to let my prope......”

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Oct 29,2019
Minithumbup
Darren
Denis
By: 'Lavan Sriranjan'
Oct 29,2019
0 people found
this helpful
I met with a number of agents to let my property prior to selecting Rayners. Darren and Rayners were by far the most professional, personable and informative team I had met. They remained in touch regularly to see how I was getting on, but also ...
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“I have recently rented a property from Rayner......”

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Oct 23,2019
Minithumbup
Darren
By: 'Previn Naidoo'
Oct 23,2019
0 people found
this helpful
I have recently rented a property from Rayners and the experience I have had with them has always been consistent, honest and positive. They have been very professional and show courtesy in all the interactions I have had with them and they are very understanding, ...
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“I rented with Rayners for many years and nev......”

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Oct 08,2019
Minithumbup
By: 'Samantha Collett'
Oct 08,2019
0 people found
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I rented with Rayners for many years and never once encountered a bad experience. They were continually fair and considerate to our needs, and always did their upmost to help us when times were a little tough...A great team of professionals (with a good ...
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“I rented with Rayners for over a year and a h......”

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Oct 02,2019
Minithumbup
By: 'Imogen Clark'
Oct 02,2019
0 people found
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I rented with Rayners for over a year and a half and had a great experience. They were reasonable and accommodating when one of the other tenants left midway through a tenancy, making sure they were fair and did the most to ensure none of ...
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“Flexible rental during house rennovation...”

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Sep 03,2019
Minithumbup
Darren
Denis
By: 'Ben Anderson'
Sep 03,2019
0 people found
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We rented through Rayners whilst our house was undergoing extensive renovation. We always found them polite, helpful and responsive. They helped to arrange a flexible contract with our landlord after 6 months to allow us to move out when our work was completed without worrying about ...
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“Excellent service professional agents...”

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Sep 03,2019
Minithumbup
Alan
Darren
By: 'Kate O'Neill'
Sep 03,2019
0 people found
this helpful
I rented through Rayners for only a short period (6 mths) and Alan, Denis and Darren were fab agents. They were responsive, dealt with any questions and issues quickly and professionally and the whole relationship was very smooth. Would definitely recommend....
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“Excellent Estate / Lettings agents...”

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Aug 27,2019
Minithumbup
Darren
David
By: 'Kevin Maddock'
Aug 27,2019
0 people found
this helpful
Excellent Estate / Lettings agents - The team at Rayners looked after us very well while we rented from them in Clapton, they are very responsive and friendly and I cannot fault them at all. Very highly recommended!...
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“Excellent estate agents, highly recommended...”

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Jul 15,2019
Minithumbup
By: 'Anna Mill'
Jul 15,2019
0 people found
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We rented a property through Rayners for 9 years, and they are by far the best estate agents we've encountered in London. They were unfailingly helpful and fair, dealt with any issues efficiently and were a pleasure to communicate with. We will miss dealing with them ...
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“Best estate agents in Hackney...”

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Jul 15,2019
Minithumbup
By: 'Caitlin Gregg'
Jul 15,2019
0 people found
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We rented through Rayners for 2 and a half years. Throughout our tenancy David and Denis were very professional and couldn't have been more helpful. Rayners provide the personal touch that is missing from most estate agents. I was sad not to be able to use ...
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“Highly Recommend...”

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Jul 09,2019
Minithumbup
By: 'Michael Williams'
Jul 09,2019
0 people found
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Rented with Rayner's for 2 and half years. David was an excellent Landlord - very decent and easy to deal with. The rest of the Rayner's team have also been extremely helpful. Would highly recommend Rayner's to anyone looking to rent or buy in the area....
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“Rayners is a highly professional, punctual an......”

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Jul 04,2019
Minithumbup
Denis
Darren
By: 'Amrish Shah'
Jul 04,2019
0 people found
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Rayners is a highly professional, punctual and honest estate agency. I had the pleasure of dealing with Darren initially who showed me the flat, answered all my questions and then worked closely with Denis who processed my tenancy application accurately and efficiently. Denis has an ...
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“Outstanding Estate Agents...”

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Jun 16,2019
Minithumbup
By: 'Monica Roche'
Jun 16,2019
0 people found
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I have been a tenant with Rayners for over a decade and can truthfully say they are one of the best letting agents and property management teams I have ever come across. In fact the whole team have always been a pleasure to deal with ...
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“Best letting agents!...”

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May 24,2019
Minithumbup
David
By: 'Naiara'
May 24,2019
0 people found
this helpful
I have been a tenant on one of their properties in Hackney for 3 years, They are very efficient and reliable letting agents responding quick to emails and problem solving( heating, maintenance, etc ) Also your deposit is kept on a Tenancy Deposit Scheme. I would strongly ...
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“Friendly service...”

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Mar 13,2019
Minithumbup
Darren
By: 'Jai'
Mar 13,2019
0 people found
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I've been letting my property with Rayner's for a year now and have been more than happy. Darren is friendly and has kept me upto date with the property, especially in relation to any maintenance issues. I wouldn't hesitate to recommend his services....
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“Punctual payments...”

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Feb 27,2019
Minithumbup
Darren
By: 'Landlord'
Feb 27,2019
0 people found
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Since letting our property through Rayners last year I have been pleased with the prompt response to queries, punctual payments and professional property management service from Darren and team...
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“Look no further for a great agent...”

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Jul 30,2018
Minithumbup
Darren
By: 'Lucius'
Jul 30,2018
0 people found
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My partner and I have recently moved into a new apartment, rented through Rayners. The entire process, from the initial viewing, getting the pre-requisite paperwork done, to having all of our questions re. our new home answered, has been smooth and effortless. Darren Winter has ...
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“Rayners Rock...”

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Jul 27,2018
Minithumbup
Darren
By: 'Foxy'
Jul 27,2018
0 people found
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If you're ever looking for a place in or around the Hackney area, please go straight to Rayners. They are efficient, courteous and professional. And really friendly, too! No question or issue goes unanswered and they continue to treat us in a good-humoured professional manner ...
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“Best yet....”

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Jun 23,2018
Minithumbup
By: 'Peter Back'
Jun 23,2018
1 people found
this helpful
I've been renting for 25 years, and I can honestly say that these guys knock everyone else out of the ballpark. Don't look elsewhere, there's no point....
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Comment on agent fees
The fees seemed more than reasonable for the service offered. They actually went out of their way to meet my requirements and take my needs seriously. Very quick email response time and no petty requirements.
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“Highly recommended!...”

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Mar 18,2018
Minithumbup
Darren
By: 'Alastair'
Mar 18,2018
0 people found
this helpful
What a pleasure working with Darren! He was highly professional, contactable, meticulous and went the extra mile to make life easier for us. I was reassured every step of the way! On Rayners more widely, I was was very impressed by their selection of quality ...
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Comment on agent fees
Seemed fairly average for the area, but you get a lot of service for it - they actually "manage" the rental relationship as part of the fee, rather than just accepting the money.
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“We have used Rayners to find tenants for two separate ......”

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Dec 08,2017
Minithumbup
Darren
By: 'Nigel'
Dec 08,2017
0 people found
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We have used Rayners to find tenants for two separate flats over the last 4 months. The tenants they found have been lovely. I have now met the whole team at Rayners (Darren was my last contact) and can honestly say they are friendly, professional, very ...
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Comment on agent fees
Good
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“Known Denis/Rayners for twenty years always been friendly, professional ......”

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Oct 25,2017
Minithumbup
By: 'angelo'
Oct 25,2017
0 people found
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Known Denis/Rayners for twenty years always been friendly, professional and....warm ( for an estate agent) he deserves 5stars. Met Darren this summer again very professional, to the point and helpful. I would not hesitate to recommend Rayners and the pair of them to any ...
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Comment on agent fees
could do better but very competitive in the current market
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“I was struggling to find someone for my flat and ......”

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Aug 23,2017
Minithumbup
Darren
David
By: 'Tom'
Aug 23,2017
0 people found
this helpful
I was struggling to find someone for my flat and Rayners were the only agent who were willing to give me advise whilst still in the deciding phase. When I gave the property over to them they marketed it really professionally with great photos and ...
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Comment on agent fees
Good, clear fees.
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“I have been renting a property from Rayners for almost 3 ......”

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Jul 23,2017
Minithumbup
David
Denis
By: 'Joanna Wood Green'
Jul 23,2017
0 people found
this helpful
I have been renting a property from Rayners for almost 3 years. I strongly recommend them. Very professional and helpful. Rayners help with even the smallest issue in the flat. Good work guys!!!...
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Comment on agent fees
The fees are ok.
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“With the help of Rayners Hackney agency I rented a ......”

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Apr 27,2017
Minithumbup
Denis
David
By: 'Ani'
Apr 27,2017
0 people found
this helpful
With the help of Rayners Hackney agency I rented a flat for my family. Both David and Denis were very helpful and profecional. The propery was clean and nice and was what I expected from the advert. I would happily stay in the flat longer ...
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Comment on agent fees
The fees are resonable.
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“Excellent service with buying and letting through Rayners. Efficient, courteous ......”

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Feb 13,2017
Minithumbup
David
Denis
By: 'Hackney 2017'
Feb 13,2017
0 people found
this helpful
Excellent service with buying and letting through Rayners. Efficient, courteous and reliable. Always recommend to others based on my positive experiences as both a buyer and with letting....
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Comment on agent fees
Good.
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“Professional and polite. Managed my flat for 9 years, never gave ......”

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Feb 02,2017
Minithumbup
By: 'Laura E'
Feb 02,2017
1 people found
this helpful
Professional and polite. Managed my flat for 9 years, never gave me any hassle just dealt with any issues that came up. Thanks for making life so much easier!...
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“I just want to say thank you for Rayners! I ......”

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Jul 08,2016
Minithumbup
By: 'best agency ever'
Jul 08,2016
1 people found
this helpful
I just want to say thank you for Rayners! I worked with 3 agencies in London, and Rayners made the best service. You made my life easier:) Special thanks for the Hackney office ( Median Road), for Dennis and David. They was so helpful and friendly. I ...
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Comment on agent fees
good
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“Packed with attitude, money targeted unprofessional agents. It has been ......”

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Jul 28,2013
Minithumbdown
Denis
By: 'Costas'
Jul 28,2013
1 people found
this helpful
Packed with attitude, money targeted unprofessional agents. It has been a hassle dealing with this agency, from the fact that they could not turn up to show us the property to the fact that they accepted our deposit over the phone and made us travel ...
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What agent could do to change your mind?
Being more respectful towards their customers, at least of the fact that they wasted our time initially, while additionally try to be at least professional enough to let their customers know of their decision as they promised to do so. Additionally try to avoid having a certain attitude, especially when you are dealing with potential customers. Plainly logical managerial responsibilities to be honest. Good luck to your future endeavors as an agency.
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“These guys are so rude and incredibly unprofessional. We moved ......”

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Sep 25,2012
Minithumbdown
Denis
David
By: 'ABCD'
Sep 25,2012
2 people found
this helpful
These guys are so rude and incredibly unprofessional. We moved into a flat that hadn't been cleaned at all when we moved in (big mothballs, spiderwebs, hair all over the place, dusty). Worst of all there were big gaping holes in the windowframes that they ...
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No image available Darren
(30)
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(1)
No image available Denis
(9)
No image available David
(7)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 3:25 PM 13/04/2018 by Darren

Awards won by Rayners Residential Sales and Lettings

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