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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
4.9/5, 188 Reviews
98% Recommended
95% sales valuation accuracy
85% letting valuation accuracy
97% sales fee satisfaction
97% letting fee satisfaction
Rawlinson & Webber
77\/79 Walton Road, East Molesey, Surrey
KT8 0DP
sales:020 89411234 lettings:020 89416554
IN-HOUSE COMPLAINTS PROCEDURE We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards. If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter). What will happen next? We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure. We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter. If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff. We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter. If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review: The Property Ombudsman Ltd Milford House 43-45 Milford Street Salisbury Wiltshire SP1 2BP 01722 333 306 www.tpos.co.uk Please note the following: You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case. The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 4/13/2018, 8:21:51 AM by allAgents
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 95% | 97% | £50,000 | £1,520,000 |
| Lettings | 85% | 97% | £795 | £2,500 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 34 | 0 | 49 | 1 | 56 | 1 | 41 | 1 | 4 | 1 |
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
£381 pw | £1650 pcm
2 Bedroom Apartment House to Rent - Molesey Road, West Molesey
£381 pw | £1650 pcm
2 Bedroom Apartment House to Rent - Molesey Road, West Molesey
£422 pw | £1825 pcm
2 Bedroom Apartment House to Rent - River Bank, East Molesey
£ 549950 Offers Over
2 Bedroom Terreced House to Rent - Spring Gardens, West Molesey
£ 529000 Offers Over
2 Bedroom Semi-Detached House to Rent - Glebelands, West Molesey
£ 695000 Offers Over
0 Bedroom Plot House to Rent - Hurstfield Road, West Molesey
Michael
By : 'George'
Branch : East Molesey ,77\/79 Walton Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EX23
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From beginning to end Michael has been a really good mediator between us and the landlords, an excellent communicator and overall made us feel very looked after as tenants. Highly recommend Rawlinson & Webber: they know how to take care of ... Read Full Review
Michael
By : 'Shabih'
Branch : East Molesey ,77\/79 Walton Road
Services : Letting( As a Tenant )
Rent PCM : £1150
Would you recommend ? : No
Postcode : KT8
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Dear Michael, I am an admirer of your organization. Why. Simply because I requested a couple of items to be fixed. To my surprise, I saw the quick response. Within three days, the important work was completed to our satisfaction. It took about a week for the other work to be completed. I never ... Read Full Review
By : 'Tom'
Branch : East Molesey ,77\/79 Walton Road
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : KT8
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Impressed with the service from R & W. As a buyer, they were always prompt, happy to pass on queries to the seller, and proactively stayed on top of resolving any challenges. Would definitely ... Read Full Review
Ian
By : 'Rick'
Branch : East Molesey ,77\/79 Walton Road
Services : Sales( As a Vendor )
Sold price : £1000000
Would you recommend ? : Yes
Postcode : KT8
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The team at Rawlinson Webber were fantastic. Very professional and efficient who simple got the job done quickly and without any hiccups. This is the second time I have used their services and all the team were just as good second time round. I would recommend them highly and would use them ... Read Full Review
By : 'Neil'
Branch : East Molesey ,77\/79 Walton Road
Services : Sales( As a Vendor )
Sold price : £935000
Would you recommend ? : Yes
Postcode : KT8
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From initial contact right through to completion the staff here were extremely helpful, knowledgeable and patient. If you're buying or selling in or around the Molesey area, these guys are definitely worth looking at. Nothing was too much trouble and ultimately they got a result that I ... Read Full Review
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Peter
Shona
By : 'Monica'
Branch : East Molesey ,77\/79 Walton Road
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : KT8
All the staff at Rawlinson& Webber are very friendly and helpful. They would chase up information which was difficult to obtain, and always kept me informed about ... Read Full Review
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Michael
By : 'Oliver'
Branch : East Molesey ,77\/79 Walton Road
Services : Letting( As a Tenant )
Rent PCM : £1025
Would you recommend ? : Yes
Postcode : KT7
Rawlinson & Webber have been fantastic for us renting a property over the past two and a half years. They are swift to reply and swift to fix any problems that may arise. As tenants, you feel like you are looked after with this estate ... Read Full Review
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By : 'Julian'
Branch : East Molesey ,77\/79 Walton Road
Services : Sales( As a Vendor )
Sold price : £465000
Would you recommend ? : No
Postcode : KT8
I used Rawlinson and Webber for the sale of my property in Hurst Park, West Molesey. The staff were all professional, knowledgable and courteous throughout he process. When calling them with questions, if they did not know the answer there and then, they would find the relevant response and get ... Read Full Review
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By : 'Sharon'
Branch : East Molesey ,77\/79 Walton Road
Services : Sales( As a Buyer )
Sold price : £310000
Would you recommend ? : Yes
Postcode : KT8
Great experience meeting and dealing with this agency, they were very helpful and quick to respond to any of our questions. James and Samantha introduced us to the property, we met Ian further into the process but is still helping us after our sale has completed which is much ... Read Full Review
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Ian
By : 'Kt89er'
Branch : East Molesey ,77\/79 Walton Road
Services : Sales( Prospective Vendor/Buyer )
Sold price : £275000
Would you recommend ? : No
Postcode : KT8
Do not ever waste your time with this agency! Had an offer accepted in writing and was asked to put in touch with solicitor to then be told that they have put a counter offer to the seller after the offer was accepted. They said it was from someone who viewed previously but I genuinely do not ... Read Full Review
By : Ian
Apr 3, 2023Dear Sir, Your comments are inaccurate and worse, deliberately spiteful. I would invite you to come to my office to view the timeline of events in our software system which time stamps every single ...
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By : 'Richard'
Branch : East Molesey ,77\/79 Walton Road
Services : Sales( As a Vendor )
Sold price : £567500
Would you recommend ? : Yes
Postcode : KT8
Presented the property well. Arranged EPC. Found a buyer within four days. Negotiated between myself and the buyer. Kept me informed throughout the ... Read Full Review
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Peter
By : 'Gillian'
Branch : East Molesey ,77\/79 Walton Road
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : KT8
Rawlinson and Webber were fantastic when buying my property. Special thanks to Peter whose proactive chasing of solictors and communication to me throughout the whole process was brilliant. Highly ... Read Full Review
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Michael
By : 'Andrew'
Branch : East Molesey ,77\/79 Walton Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : KT8
As tenants in a property managed by R&W we were delighted to have such a friendly and helpful service. Any issues that arose got sorted and they are all lovely locals to work with. Best tenancy manager we've ... Read Full Review
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By : 'Rebecca'
Branch : East Molesey ,77\/79 Walton Road
Services : Land & New Homes
Sold price : £495000
Would you recommend ? : Yes
Postcode : KT8
I recently bought my first property through Rawlinson and Webber and I had a really positive experience. Everyone I dealt with throughout the process was helpful and they had a small family feel to the way the run their business, which meant that everyone was knowledgable about the properties they ... Read Full Review
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By : 'Panayot'
Branch : East Molesey ,77\/79 Walton Road
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : KT8
Amazing sirvice!!! Special thanks to James Barret who was helped a lot, including by chasing both sides solicitors when they didn't respond to emails or phone calls. We highly recommend Rowlinsosn&Webber to ... Read Full Review
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Peter
By : 'Steve'
Branch : East Molesey ,77\/79 Walton Road
Services : Sales( As a Vendor )
Sold price : £625000
Would you recommend ? : Yes
Postcode : KT8
Having bought our house from Michael at R&W 10 years ago, I'm glad that we also appointed them for the sale. Another very positive experience, this time spearheaded by Peter, but it really is a team effort... I think everyone in the office has been involved with our sale at one stage ... Read Full Review
By : Peter B Perrin
Aug 9, 2022Thanks Steve for your kind words. Best of luck to you and your family in your new ...
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By : 'Oliver'
Branch : East Molesey ,77\/79 Walton Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : KT8
I found dealing with Rawlinson & Webber a very positive experience, Samantha,Peter and James were all very professional, courteous and helpful throughout the sale process, their local knowledge is fantastic and they did a great ... Read Full Review
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Michael
By : 'Naomi'
Branch : East Molesey ,77\/79 Walton Road
Services : Letting( As a Tenant )
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : KT8
Rawlinson & Webber have been a pleasure to deal with, I rented a flat in West Molesey from them for 3 years and from start to finish I had a 5 star service. A special shout out to Michael he was always easy to get hold of and couldn’t have done anymore for me during my time ... Read Full Review
By : Michael Roberts
May 5, 2022Hey Naomi, Thank you very much for the kind words! It has been a pleasure. Wish you and your family all the best for the ...
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By : 'Stuart'
Branch : East Molesey ,77\/79 Walton Road
Services : Sales( As a Vendor )
Sold price : £490000
Would you recommend ? : Yes
Postcode : RG28
Our experience selling our house with the team at Rawlinson & Webber has been first rate. From our first interaction, they have been polite, responsive, willing to help and provided a realistic valuation, leading to a prompt sale. Feedback from viewings was provided via an email after each ... Read Full Review
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Michael
By : 'Joanna'
Branch : East Molesey ,77\/79 Walton Road
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : KT8
I rented a new let through Rawlinson and Webber and found Michael and Josh to be extremely helpful and thorough. It was a stressful move for me but the guys were there at every step of the way explaining the process and kindly made things happen a little quicker than usual which I really ... Read Full Review
By : Michael Roberts
May 5, 2022Hi Jo, Thank you very much for the kind words, much appreciated. It was tight but we did it, hope you are enjoying your new home, anything you need you know where we ...
