• Tony Matthews
    Tony Matthews
  • Daniel Leverton
    Daniel Leverton
  • Michelle Salmon
    Michelle Salmon
  • Mark Harris
    Mark Harris
  • Emmie Richardson
    Emmie Richardson
No description for branch.

294 Heathway
Dagenham
Essex
RM10 8LU
020 8536 6600

 
Sep 01,2017
Minithumbup
Daniel Leverton
Mark Harris
By: 'Carole and Joyce'
Sep 01,2017
0 people found
this helpful
We cannot express enough our sincere thanks and gratitude to Mark and Daniel for all their help and support to relocate my 82 year old mum into her bungalow. Despite being a very frustrating and stressful time they were reassuring, patient and completely professional from start to finish. Every detail was dealt with efficiently and they go over and above to guide you through the process until completion....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
By: Michelle
Sep 06, 2017
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Many thanks for your fantastic review, it was truly a pleasure to act on your behalf, we hope your mum will be very happy in her new home. Many thanks again all the team at Ramsey Moore Sales Limited ...
Aug 21,2017
Minithumbup
By: 'Lisa'
Aug 21,2017
0 people found
this helpful
Was very happy with the service that was provided by Ramsey Moore. Very helpful and was kept informed throughout the whole process....
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Comment on agent fees
Competitive rates.
Was this helpful? Yes
By: Michelle Salmon
Aug 21, 2017
View all comments (1)
Thank you for your kinds words and letting us act on your behalf all the best in your new Home. Many thanks all the team at Ramsey Moore Sales Limited ...
Aug 18,2017
Minithumbup
Daniel Leverton
By: 'Shahid'
Aug 18,2017
1 people found
this helpful
We were first time buyers and received excellent service from Daniel at Dagenham Brach. He guided us throughout the purchase process and helped us in choosing the right property. We are extremely satisfied with the service provided by Ramsey Moore team and specially by Daniel....
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Was this helpful? Yes
By: Michelle Salmon
Aug 21, 2017
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Thank you for your kinds words, all the best in your new Home. Many thanks all the team at Ramsey Moore Sales Limited ... ...
Jul 31,2017
Minithumbup
By: 'Tracy'
Jul 31,2017
0 people found
this helpful
I have marked down only two people but in fact the whole staff at the Dagenham branch have been amazing throughtout the sale of my fathers property. I can't thank them enough. They have understood the needs of an old man and helped to make him feel comfortable throughtout the process....
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Comment on agent fees
Good
Was this helpful? Yes
By: Michelle
Aug 02, 2017
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Thank you for your kinds words and letting us act on behalf of your father, We wish you all the very best wishes for the future. Many thanks all the team at Ramsey Moore Sales Limited ... ...
Jul 10,2017
Minithumbup
By: 'Paul and lesley fairbrass'
Jul 10,2017
0 people found
this helpful
Great service from all involved with our sale. Always prompt and polite.great attitude towards getting the job in hand done quickly....
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Comment on agent fees
Good
Was this helpful? Yes
By: Michelle
Jul 11, 2017
View all comments (1)
Thank you for your kinds words and letting us act on your behalf all the best in your new Home. Many thanks all the team at Ramsey Moore Sales Limited ...
Jul 10,2017
Minithumbup
By: 'Lee'
Jul 10,2017
1 people found
this helpful
Very efficient and professional from start to finish Always helpful would highly recommend to others Always available to answer any queries I had Excellent service which resulted in me selling my house quickly and stress free...
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Comment on agent fees
Good
Was this helpful? Yes
By: Michelle
Jul 11, 2017
View all comments (1)
Thank you for your kinds words and letting us act on your behalf all the best in your new Home. Many thanks all the team at Ramsey Moore Sales Limited ...
Jul 06,2017
Minithumbup
By: 'Ricky Cornish'
Jul 06,2017
0 people found
this helpful
Just like to say thanks to Ramsey more and all staff, for putting the sale of property through, great team of people, especially towards the end. Thanks again Ricky Cornish...
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Comment on agent fees
Reasonable, but if you want good service then you pay Β°Γ…ΒΈΓ’β‚¬ΛœΓ‚ΒΒ°Γ…ΒΈΓ’β‚¬ΛœΓ‚ΒΒ°Γ…ΒΈΓ’β‚¬ΛœΓ‚Β
Was this helpful? Yes
By: Michelle
Jul 07, 2017
View all comments (1)
Really appreciate the positive feedback and thank you for letting us act on your behalf . All the best for the future, thank you again. All the team at Ramsey Moore ...
Jun 12,2017
Minithumbup
Tony Matthews
Mark Harris
By: 'Steve'
Jun 12,2017
0 people found
this helpful
I can only say I have had an absolutely first class experience with Tony, Mark and all the staff at Ramsey Moore Dagenham. From the very first meeting, right through to completion, I have been kept up to date on the situation (even helping me with my own purchase). They found me the perfect buyer through their vast knowledge of the local area. I can honestly say to you all it was a pleasure and I can't thank you enough. Anyone reading this I can 100% recommend them....
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Comment on agent fees
The agents fees are very fair and were set out very clearly in advance.
Was this helpful? Yes
By: Michelle
Jun 12, 2017
View all comments (1)
Thank you for your kinds words and letting us act on your behalf all the best in your new Home. Many thanks ...
Jun 12,2017
Minithumbup
Tony Matthews
By: 'Christina'
Jun 12,2017
0 people found
this helpful
Great service from start to finish, valuation was spot on, I didn't want conduct viewings so this was all arranged for us, my property sold at asking price 2 weeks later. The help didn't stop there, we received weekly updates from Tony who let us know the progress of both our buyers and our solicitors, all the way through to the exchange....
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Comment on agent fees
Don't be fooled by the cheap online only estate agents, you get exactly what you pay for and from start to finish we received quality care from Ramsey Moore
Was this helpful? Yes
By: Michelle
Jun 13, 2017
View all comments (1)
Many thanks for your fantastic review and letting us act on your behalf, all the best in your new home. All the team at Ramsey Moore Sales Ltd ...
May 28,2017
Minithumbup
Tony Matthews
By: 'Steve m'
May 28,2017
0 people found
this helpful
Just to say many thanks to Tony & the team at Ramsey Moore, from our first meeting for valuation to closing of the sale on Friday the service was excellent. Every step we was kept informed with a regular phone call or email, just what is needed when we work full time yourself!...
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Comment on agent fees
We was given a very competitive rate for a 1st class service
Was this helpful? Yes
By: Michelle
May 30, 2017
View all comments (1)
Really appreciate the positive feedback and thank you for letting us act on your behalf . All the best for the future, thank you again. All the team at Ramsey Moore ... ...
May 09,2017
Minithumbup
Tony Matthews
By: 'Raf'
May 09,2017
0 people found
this helpful
I was blown away by how good my experience was when using Ramsey Moore Dagenham - from my very first call to Robyn to arrange a viewing to my most recent call with Tony to complete the transaction - these guys have been on a different level compared to some of the other agencies I have used in the past - I've not been rushed, I've been constantly updated on the progress of my transaction - it's almost surreal to think that you can find and trust an agent to look after your interests as a buyer -...
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Was this helpful? Yes
By: Michelle
May 09, 2017
View all comments (1)
Many thanks for your kind words, wishing you all the very best wishes in your New Home. Thanks again ...
Apr 24,2017
Minithumbup
By: 'KC-LOS'
Apr 24,2017
0 people found
this helpful
I lived outside of the Dagenham area in Leigh on Sea but had heard such good things about Ramsey Moore that when I came to sell, I asked if they would handle my sale for me. The service I have received has been second to none; with prompt marketing, very efficient viewing bookings and I received three offers on my property by the following week. The subsequent sale was made stress-free with diligent support offered by the team, coordinating all parties without needing any prompting. The whole pr...
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Comment on agent fees
The fees proved to be excellent value for money based on the high quality service provided.
Was this helpful? Yes
By: Michelle
May 09, 2017
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Really appreicate the positive feedback and thank you for letting us act on your behalf on the sale of your property, All the best in your New Home. Thank you again ...
Apr 12,2017
Minithumbup
By: 'Stewart I'
Apr 12,2017
0 people found
this helpful
We have received a excellent service from start to finish. Communication from staff was impeccable, sharing information was brilliant. This is always a stressful time selling your home, so keeping us updated with information we found excellent, making the process better to deal with. Evan out of hours we had a line of communication with Tony which we appreciated.. thank you for all what you all have done to make this transaction as smooth as it could have been....
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Comment on agent fees
Our agents fees was in keeping with others.
Was this helpful? Yes
By: Michelle
May 09, 2017
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Really appreciate the positive feedback and thank you for letting us act on behalf of you and your family, All the best for the future, thank you again. All the team at Ramsey Moore ... ...
Mar 28,2017
Minithumbup
Tony Matthews
By: 'Barbara'
Mar 28,2017
0 people found
this helpful
When dealing with Ramsey MooreI found that they were professional at all times. We needed advice as regarding renting or selling the property and they gave unbiased advice. Once we were ready to sell Tony could not have been more helpful. We were not resident at the property or in the immediate vicinity but Tony went out of his way to bring paperwork to us and even took contracts directly to the conveyancing company for us. Tony and the team handled all of the viewings and chose the buyers we...
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Comment on agent fees
appropriate
Was this helpful? Yes
By: Michelle
Mar 28, 2017
View all comments (1)
Really appreciate the positive feedback and thank you for letting us act on behalf of your family, All the best for the future, thank you again. All the team at Ramsey Moore ...
Mar 20,2017
Minithumbup
Daniel Leverton
Mark Harris
By: 'Rigers'
Mar 20,2017
1 people found
this helpful
Let me start by saying that the house that I sold through Ramsey Moore team in Dagenham were also the agents that I bought it from when I bought the property. The reason I decided to sell my house again with Ramsey Moore in Dagenham was that I believe that the team is honest, fair and professional. First of all I have to mention the two people who I dealt with more which is Mark Harris (The Director) & Daniel Leverton. Mark is an easy going guy, who even in evenings at his own time found som...
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Comment on agent fees
Really happy with the agent's fees.
Was this helpful? Yes
By: Michelle
Mar 20, 2017
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Really appreicate the positive feedback and thank you for letting us act on your behalf on the sale of your property, All the best in your New Home. Thank you again ... ... ...
Mar 15,2017
Minithumbup
Tony Matthews
By: 'Valerie Lamb'
Mar 15,2017
0 people found
this helpful
Tony worked so hard in ensuring us a sale of our property. He knew exactly how to "read" the market, thus we were living in our new house, within three months. Tony oversaw all of our particulars, and was on hand to answer any queries that arose. I could call him on any matter and he was always polite, courteous and very professional. My husband and I will always be very grateful to Tony st Ramsey Moore, and it is definitely through his hard work that our sale went through so smoot...
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Comment on agent fees
Very good and reasonable.
Was this helpful? Yes
By: Michelle
Mar 15, 2017
View all comments (1)
Really appreicate the positive feedback and thank you for letting us act on your behalf on the sale of your property, All the best in your New Home. Thank you again ... ...
Mar 02,2017
Minithumbup
By: 'Gemma'
Mar 02,2017
1 people found
this helpful
As moving is one of the most stressful things imaginable, the whole of the Ramsey Moore team were so brilliant from start to finish, taking away any worries I may of had. Nothing was ever too much, I had every faith in the team which is very important I feel in this area always friendly and happy to help. I especially would like to thank Tommy who helped tremendously in the completion of our sale, without his professional knowledge and experience it would have never been possible for us to r...
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Was this helpful? Yes
By: Michelle
Mar 08, 2017
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Really appreicate the positive feedback and thank you for letting us act on your behalf on the sale of your property, All the best in your New Home. Thank you again ...
Feb 20,2017
Minithumbup
Tony Matthews
Michelle Salmon
By: 'Lenny Quinton'
Feb 20,2017
0 people found
this helpful
We recently sold a house via Ramsey Moore and its safe to say we had a fantastic experience. From start to finish we had an easy run. Whenever an issue would arise we would know about it straight away so it could be sorted out. Tony was great. Very Professional! Great conversations about the area we was selling in memories of what it was like as he has many years experience selling houses. Robyn was also Great. Robyn was always very proactive and responsive when it come to letting us kn...
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Comment on agent fees
Agent fees at Ramsey Moore were much better than other well known high street Estate Agents. The other well known Estate Agents were constantly on my case and my general feel was they was just after the money and didnt care about the seller at all. Ramsey Moore are well worth any sellers consideration! My go to Estate Agent!
Was this helpful? Yes
By: Michelle
Feb 20, 2017
View all comments (1)
Hi Lenny, thank you for your kinds words, it truly was a pleasure to act on your behalf. All the best for the future from all the Team at Ramsey Moore. ...
Feb 20,2017
Minithumbup
By: 'Yingar'
Feb 20,2017
1 people found
this helpful
always kept me updated throughout process. great customer service. I would recommend Ramsey Moore to anyone. very good service. friendly and helpful agent...
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Was this helpful? Yes
By: Michelle
Feb 21, 2017
View all comments (1)
Many thanks for your kind words, wishing you all the very best wishes in your New Home. ...
Jan 30,2017
Minithumbup
Tony Matthews
Daniel Leverton
By: 'Mrs Brewer'
Jan 30,2017
0 people found
this helpful
after a first aborted sale due to the property we were buying falling through ,where tony had worked tirelessly to help us secure a purchase ,we returned to Tony to sell our property again,which he did with Dans assistance, they kept us in touch worked to our timescale and were very informative ,which assisted us after such a bad experience the year before. i would recommend them ....
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Comment on agent fees
very competitive
Was this helpful? Yes
By: Michelle
Mar 08, 2017
View all comments (1)
Many thanks for your kind words, wishing you all the very best wishes in your New Home ...
Jan 26,2017
Minithumbup
Daniel Leverton
By: 'S&M'
Jan 26,2017
0 people found
this helpful
At the beginning when we started to look for a house, we got in touch with Ramsey Moore.Daniel has showed us a few properties.He was very professional but at the same time with a good sense of humour.He left a good impression about this agency. However, when we have found the property we like, we got another agent (I don't want to mention the name) and were left disappointed.He did never let us know what's going on in regards to out purchase...We had to chase him always trying to find out where ...
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By: Mark Harris
Jan 26, 2017
View all comments (1)
Thank you very much for the above review. Here at Ramsey Moore we take all comments on board and really appreciate constructive criticism which will then allow us to focus on our weaknesses and turn them into strengths. Thank you for choosing Ramsey Moore as the agent you choose to buy your house from we really hope you are happy in your new home. If you do ever need any advice please do not hesitate to contact us and we will do our very best to assist you in anyway we can. Once again good luck ...
Jan 20,2017
Minithumbup
By: 'Paul'
Jan 20,2017
0 people found
this helpful
Robyn and the team members that I met and dealt with were highly professional. They managed all of the viewings for me and kept me regularly appraised. The property that I was selling had a couple of minor issues that came to light as the sale process progressed, Robyn did not shy away from delivering both the good and the bad news. The advice and guidance that I sought from her throughout the process was always open and honest and helped me with my decision making. When the sale was agreed Roby...
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Comment on agent fees
Good - Fees on market.
Was this helpful? Yes
Jan 16,2017
Minithumbup
By: 'Archie'
Jan 16,2017
0 people found
this helpful
I am pleased to say I had very positive experience with Ramsey Moore. Tony in particular was very helpful leasing with the vendors on many occasions. I was being kept informed about any issues on regular basis. I would definitely recommend RM to any friends or my family....
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Comment on agent fees
I didn't have to pay any fees, people who were selling probably had to pay.
Was this helpful? Yes
By: Michelle
Jan 17, 2017
View all comments (1)
Thanks for your kind words and we wish you all the best in the future!............ ...
Jan 10,2017
Minithumbup
By: 'Stacey'
Jan 10,2017
0 people found
this helpful
I've personally used Ramsey Moore on a number of occasions to buy and sell properties and could not recommend more highly. The level of customer service provided at all times was first class. Robyn Fox gave me good honest advice and kept in touch at all times to update me on the progress of my sale, she was an absolute pleasure to deal with. Thank you very much Ramsey Moore!...
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Comment on agent fees
competitive
Was this helpful? Yes
By: Robyn
Jan 11, 2017
View all comments (1)
Hi Stacey, Thank you so much for the positive review. It was a roller-coaster ride but we did eventually get there. Anytime you need anything please do not hesitate to contact us and we will be more than happy to assist you in any way we can. Good luck in your next venture. Kind regards, Robyn ...
Jan 06,2017
Minithumbup
By: 'Sue'
Jan 06,2017
0 people found
this helpful
A big thank you for making the sale of our house go so smoothly, we were kept up to date every step of the way, excellent service, would recommend...
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Comment on agent fees
Market rate
Was this helpful? Yes
By: michelle
Jan 06, 2017
View all comments (1)
Thanks for your kind words and we wish you all the best in the future!........ ...
Dec 28,2016
Minithumbup
Daniel Leverton
Tony Matthews
By: 'Snobar94'
Dec 28,2016
0 people found
this helpful
Daniel and toney both have done a lot on this deal were very help full danil has hrlp me out before last year in buying lucey gardens can not get better agents then him...
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Comment on agent fees
Goods
Was this helpful? Yes
Dec 05,2016
Minithumbup
By: 'NPower haters'
Dec 05,2016
0 people found
this helpful
We have been dealing with this agent for around 5 years. We have total trust in them and can always rely on their professionalism and advice to ensure we obtain not only the highest quality tenants, but the required rental income. Once the tenants are living in the property. the maintenance team take over and once again keep us updated with everything that we need to be aware of. They have gone above and beyond the expected service for us in dealing with a poor quality utility provider on our b...
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Comment on agent fees
Whilst it would be great never to pay any agents fees, we have peace of mind that they are carrying out all the relevant checks and in the long run, the fee pays for itself eventually!!
Was this helpful? Yes
Nov 29,2016
Minithumbup
Daniel Leverton
Mark Harris
By: 'Mrs A Begum'
Nov 29,2016
0 people found
this helpful
I am really happy with the level of service received by the branch, especially the speed of responding to queries and the general communication between parties. Daniel was extremely helpful with providing me with suitable property details over the course of months and showed great understanding and patience of my requirements. Thank you to Mark also in helping to close the final deal....
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Comment on agent fees
n/a
Was this helpful? Yes
By: Michelle
Nov 29, 2016
View all comments (1)
Thank you for your kind words and we wish you all the best in the future!............ ...
Nov 24,2016
Minithumbup
By: 'Ricky'
Nov 24,2016
0 people found
this helpful
All of our interactions with members of staff were fine. They are all friendly people, easy to talk to and kept us informed of our progress every step of the way....
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Comment on agent fees
we felt the agents fees were fairly reasonable.
Was this helpful? Yes
Nov 17,2016
Minithumbup
Daniel Leverton
By: 'Muhammad Ali'
Nov 17,2016
0 people found
this helpful
Very helpful and professional service. For a first time buyer I believe Daniel bent over backwards to help make the process as quick and easy as possible. Will be looking forward to approach Daniel directly to help with the next step up the ladder. Highly recommended professional !...
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Comment on agent fees
From a buyers point of view, No Fees
Was this helpful? Yes
By: michelle
Nov 17, 2016
View all comments (1)
Thank you for your kind words and we wish you all the best in the future!........ ...
Areas covered

ARLA DPS Relocation Agent Network


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 0 3 0 104 1 53 2 6 2

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Agent Fees

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Last updated at 5:09 PM 16/02/2016 by allAgents

Complaints Procedure

Ramsey Moore Complaints Procedure



nformation for Customers



As we are a member of the The Property Ombudsman (TPOS) we aim to provide the highest level of customer service to all customers. To ensure that your interests are safeguarded, we have a Complaints Process in place. Ramsey Moore is owned and run by the Directors, Michael O'Brien and Mark Harris. We therefore ask which ensures that all complaints are dealt with promptly.

Firstly - Talk to us


We pride ourselves on ensuring our clients are happy at every stage of their transaction and should you wish to discuss any aspect of our service that you are dissatisfied with all our staff are here to listen and would work tirelessly to resolve your issues.



Formal Complaint to Directors


Should your concerns not be suitably addressed by a member of staff and you remain dissatisfied, then you must further your complaint, to the Directors of the business, either Mark Harris or Michael O'Brien. Once received, we will acknowledge your complaint within three working days of receipt of your letter and provide you with a full written response within 15 working days.



The Property Ombudsman


After you have received a response from the Directors, you may approach the Ombudsman if you are not satisfied with the response given. Details of how to do this can be found by sourcing The Property Ombudsman) Consumer Guide, or online at http://www.tpos.co.uk. Please note that you must do so within six months of the date of the final letter. The Property Ombudsman will not consider your complaint until our internal complaints process has been completed.

Last updated at 5:09 PM 16/02/2016 by allAgents
Tony Matthews Tony Matthews
Branch Partner
54 reviews

About Tony Tony has a wealth of industry experience that includes residential and asset management spanning almost two decades. Having worked with Mark Harris over many years the View full profile
Daniel Leverton Daniel Leverton
Senior Marketing Consultant
28 reviews

About Daniel No description set View full profile
Michelle Salmon Michelle Salmon
Administrator
6 reviews

About Michelle No description set View full profile
Mark Harris Mark Harris
Director
22 reviews

About Mark No description set View full profile
Emmie Richardson Emmie Richardson
Sales & Marketing Advisor
0 reviews

About Emmie No description set View full profile

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