Raine and Co have been successfully selling and renting properties in Hatfield since 1993. With local offices also located in Potters Bar and Brookmans Park they offer a complete moving service.
Raine and Co



Properties for Sale
Properties to Rent

Properties
  

Performance Statistics
- Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 85% 96% £80,000 £585,000
Lettings 88% 87% £600 £1,600

Review statistics
From Landlords From Tenants From Vendors From Buyers Other
7 0 7 5 22 2 28 1 1 6

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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice

Members of
NAEA ARLA NALS DPS SAGEagent Relocation Agent Network

“Alex and Caroline have both been marvellous i......”

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Jun 26,2019
Minithumbup
By: 'Mrs Maureen Harrison'
Jun 26,2019
1 people found
this helpful
Alex and Caroline have both been marvellous in acting for us in the sale of my mother's house. They have kept in constant communication with us which has been excellent when we live 125 miles away. They acted on our behalf promptly and liaised with our ...
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“Very helpful and professional service...”

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Jun 22,2019
Minithumbup
By: 'Gillian Elliott'
Jun 22,2019
1 people found
this helpful
Alex and his team were very helpful, frequently doing more than we expected and updating us weekly. As remote sellers this was especially important. We had no need to chase solicitors as they did this for us and if there were issues found during viewings, ...
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“Excellent customer service throughout the sales process...”

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Jun 03,2019
Minithumbup
By: 'Codicote'
Jun 03,2019
1 people found
this helpful
Jackie was very attentive and informative throughout the sales process, so I was always kept up-to-date with progress at every step. She was extremely professional, whilst providing me with a personalised service. She is very approachable and clearly has a love for her job, which ...
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Comment on agent fees
Competitive rate in relation to other agents in the vicinity
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“Fantastic professional service...”

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May 26,2019
Minithumbup
By: 'LandS'
May 26,2019
2 people found
this helpful
Jackie at Raine & Co is really knowledgeable about the property market in Codicote. She gave us sound advice and provided prompt feedback after every viewing. When our initial sale fell through, she was enthusiastic and upbeat about remarketing our house. We were kept informed throughout ...
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“Very professional and made easy for us to sell our property and purchase our property...”

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May 19,2019
Minithumbup
By: 'Marios constantinou'
May 19,2019
1 people found
this helpful
Alex and caroline made things very easy for us to sell and purchase our new property. Always kept us informed on everything and we felt relaxed that they were just a phone call or email away. Would gladly use and recommend again Great team Thank ...
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Comment on agent fees
Good
Was this helpful? Yes

“Dream home!...”

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May 17,2019
Minithumbup
By: 'Katy'
May 17,2019
2 people found
this helpful
Jackie and Caroline have been superb - so lovely to deal with and found me my dream home. Always accommodating and no pressure at any stage - found them to be very straightforward and sensible throughout....
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“Excellent...”

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May 13,2019
Minithumbup
By: 'LT'
May 13,2019
2 people found
this helpful
I was very happy with everything Jackie did to help me. She went above and beyond to help us get the house we wanted. Caroline was very good at progressing the sale through the process....
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Comment on agent fees
buyer so no comment
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“Excellent Service...”

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May 11,2019
Minithumbup
By: 'D Vasani'
May 11,2019
1 people found
this helpful
We received excellent service from both Alex and Caroline throughout the whole process. They both worked hard dealing with the solicitors and buyer to make the sale go as smoothly as possible despite the many delays caused by the buyer...
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Comment on agent fees
Good
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“No pressure...”

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May 10,2019
Minithumbup
By: 'Peter'
May 10,2019
1 people found
this helpful
Jackie is a consummate professional who does not pressure you but provides a friendly personal service. She knowledgeable and sensible offering clear advice....
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Comment on agent fees
N/A
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“Purchase of house...”

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Apr 18,2019
Minithumbup
By: 'Karen arden'
Apr 18,2019
2 people found
this helpful
Caroline has been a total Diamond, she has done much more than expected of her and I am extremely grateful for all her hard word. Credit to the company...
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“Excellent Service...”

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Apr 01,2019
Minithumbup
By: 'PandJ'
Apr 01,2019
2 people found
this helpful
Our property was sold very quickly thanks to all the help we received from Jackie and Caroline. The extra assistance given when finalising the purchase of our next residence was very much appreciated and when we were having problems with solicitors their interventions on our ...
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Comment on agent fees
We considered this Agent's fees to be very good value for money.
Was this helpful? Yes

“House purchase...”

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Mar 12,2019
Minithumbup
By: 'Sue'
Mar 12,2019
2 people found
this helpful
Jackie and Caroline were extremely helpful, friendly and professional. They responded quickly to my questions and requests and were great to deal with....
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“Carolien is a Star!...”

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Mar 11,2019
Minithumbup
By: 'Lucy'
Mar 11,2019
1 people found
this helpful
I dealt with Caroline while she mediated the purchase of my first property - she was proactive, knowledgeable and showed a true and genuine care for my interests and needs....
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“Hassle free letting...”

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Feb 06,2019
Minithumbup
By: 'Steve'
Feb 06,2019
2 people found
this helpful
Jackie was professional, courteous and helpful from our viewing (from a distance!) right through to our final dealings with the property. Any issues we had during our tenancy were dealt with by Raine and Co. in a prompt manor. Communication channels with our landlords, via ...
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Comment on agent fees
Fees in line with Industry standards.
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“Very Professional...”

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Feb 03,2019
Minithumbup
By: 'Jenny'
Feb 03,2019
2 people found
this helpful
Jackie is professional, curteous and always makes time to reply to emails urgently. I have dealt with Jackie for a number of years and her helpfullness and eager to resolve issues is a refreshing change to some other professionals i dealt with....
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Comment on agent fees
Good
Was this helpful? Yes

“Portfolio sale...”

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Feb 02,2019
Minithumbup
By: 'Reluctant landlord'
Feb 02,2019
1 people found
this helpful
We sold our portfolio of 7 rental properties within a 7 month period, all for close to the asking price and with purchasers found very rapidly. Very grateful to Alex for his advice and his work in the process. Caroline was very helpful in assisting with the ...
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Comment on agent fees
Paid the standard 1%
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“Very helpful and understanding...”

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Feb 01,2019
Minithumbup
By: 'SJ'
Feb 01,2019
1 people found
this helpful
Hugs thank you for the services. Very helpful and understanding staffs. Excellent communication throughout the process. Reliable and approachable all the time. Your service made the process easy and quick...
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“Very friendly and helpful...”

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Feb 01,2019
Minithumbup
By: 'Sheena and family'
Feb 01,2019
1 people found
this helpful
Alex and Caroline made our process very smooth and easy. Very friendly and supportive all the time and give up to date feed back every time during the process. Also kind, reassuring and supportive. Thank you so much for entire team....
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“New letting...”

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Nov 22,2018
Minithumbup
By: 'Taffy'
Nov 22,2018
2 people found
this helpful
Nigel was able to let my property, at a good rate on the very first viewing. Can't get much better than that. Courteous and professional throughout. Highly recommended....
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By: Nigel Cherry
Nov 28, 2018
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Good afternoon Taffy, Thank you for your kind words and for your custom. It is always appreciated and hope to deal with you in the near future. All the best from myself and the Raine and Co team. ...

“The best...”

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Oct 03,2018
Minithumbup
By: 'Nigel'
Oct 03,2018
2 people found
this helpful
Nigel was very professional and a good listener. He found us exactly what we needed and we had his support at any time with any queries. Very helpfull and friendly. He is exactly the type of agent you need....
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Comment on agent fees
Friendly Good listener Well prepared Professional
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By: Nigel Cherry
Oct 24, 2018
View all comments (1)
Good afternoon Elena, Thank you for your kind words and for your custom. It is always appreciated and hope to deal with you in the near future. All the best from myself and the Raine and Co team. ...

“DISSAPOINTING...”

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Sep 26,2018
Minithumbdown
By: 'Spring 85'
Sep 26,2018
3 people found
this helpful
The women at Rain and Co was very rude and did not want to book us for a viewing just because I did not inform her that we have increased our budget! I find this attitude very rude and completely unacceptable from someone who is ...
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By: Michael Marsh
Sep 27, 2018
View all comments (1)
Thank you for taking your time to leave this review and I am very sorry that your experience with my company has not been to your satisfaction. I have spoken to the person you dealt with and feel there may have been a miscommunication as I understand you felt that you maybe able to borrow some additional money from family members but were not sure. So as not to waste your own time we always recommend that you have all of your finance in place prior to viewing to avoid possible disappointment. S ...

“Rent...”

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Sep 20,2018
Minithumbup
By: 'Mariana Pinghioiu'
Sep 20,2018
0 people found
this helpful
When I spoke first time with Nigel,got me a hope.Then guiding by him finally I rent my home.He was amazing,patient with us,he cares about his clients.Thank you again Nigel and I will recommend you to all my friends....
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“Caroline west care and helped a lot...”

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Sep 19,2018
Minithumbup
By: 'Tara'
Sep 19,2018
2 people found
this helpful
Caroline west was very helpful and she updated us all through the process of buying our property. She is very nice and helpful snd care about everything . I would say 10 star for her . Thanks a lot...
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Comment on agent fees
Good
Was this helpful? Yes

“Friendly-Professional-Accessable...”

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Sep 13,2018
Minithumbup
By: 'Hannah & Paul'
Sep 13,2018
2 people found
this helpful
Jackie and Caroline at Raine & Co provided us with professional support and confidence when we purchased our new home. From our first visit to Completion, we were always provided with updates and clear information, calls were returned promptly and the communication was seemless. Their knowledge ...
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Comment on agent fees
N/a
Was this helpful? Yes

“Friendly and professional service...”

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Sep 13,2018
Minithumbup
By: 'DeanandCami'
Sep 13,2018
2 people found
this helpful
We sold our Codicote home through Jackie and can say, we were very happy with the level of professionalism, commitment and communication throughout the whole process. Jackie is a very hard working estate agent with great knowledge of the Codicote area. We would recommend anyone ...
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Comment on agent fees
reasonable fees very competitive for a high street agent.
Was this helpful? Yes

“Property sale, Codicote...”

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Sep 10,2018
Minithumbup
By: 'Anne Westover and Helena Gregory'
Sep 10,2018
2 people found
this helpful
Jackie and Caroline were friendly, supportive and helpful during difficult times, house sale went well due to their hard work!...
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Comment on agent fees
Good
Was this helpful? Yes

“Best move ever!...”

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Sep 07,2018
Minithumbup
By: 'T Hulley'
Sep 07,2018
2 people found
this helpful
I viewed a property literally the week before I moved in and it was all thanks to Nigel who is extremely hardworking and guided me throughout the move. He answered my concerns instantly and any issues I had were dealt with professionally and swiftly. The ...
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By: Nigel Cherry
Oct 24, 2018
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Good afternoon Theodora, Thank you for your kind words and for your custom. It is always appreciated and hope to deal with you in the near future. All the best from myself and the Raine and Co team. ...

“Excellent...”

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Sep 07,2018
Minithumbup
By: 'satisfied customer'
Sep 07,2018
2 people found
this helpful
Exceptionally professional and helpful from beginning to end of negotiations. Kept me informed of progress and kept the sale on track to the end....
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Comment on agent fees
As expected
Was this helpful? Yes

“House Sale...”

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Sep 03,2018
Minithumbup
By: 'Shawn Mathias'
Sep 03,2018
3 people found
this helpful
My overall experience was quite a positive one with Alex initially and Gemma who came kept me informed through the process. There were a few hurdles along the way but Raine and Co were accommodating throughout. A special mention to Caroline West to was overseeing ...
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Comment on agent fees
Happy with the agent fees
Was this helpful? Yes

“Fantastic service...”

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Aug 23,2018
Minithumbup
By: 'Sunflower Su'
Aug 23,2018
2 people found
this helpful
Jackie could not have been more helpful. She and her team went the extra mile when getting the house on the market, showing people round - even out of normal office hours and keeping me fully updated on the progress of the sale. Took away ...
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Comment on agent fees
Agents fees were very good value for money for the service provided.
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Complaints Procedure
Raine and Co

In-House Complaints Procedure

At Raine and Co we are committed to providing a professional service to all of our clients and customers. When something goes wrong, we need you to tell us about it. This will help to improve our standards.

If you have a compliant regarding our Sales, Lettings and Management offices, please put it in writing, including as much detail as possible. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.

What will happen next?

â?¢ We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
â?¢ We will then investigate your compliant. This will normally be dealt with by the office manager who will review your file and speak to the member of staff you dealt with you. A formal written outcome of our investigation will be sent to you within fifteen working days of sending the acknowledgement letter.
â?¢ If, at this stage, you are not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
â?¢ We will write to you within fifteen working days of receiving your request for a review, confirming our final viewpoint on the matter.

If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:

The Property Ombudsman LTD
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP

Tel: (01722) 333306

www.tpos.co.uk

Please not the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence to support your case.

The Property Ombudsman requires that all complaints are addressed
Through this in-house complaints procedure, before being submitted
for an independent review.
Last updated at 8:55 AM 25/06/2018 by Michael Marsh

Codicote
81a High Street, Codicote SG4 8XE
(21)
Hatfield
11 Market Place, Hatfield AL10 0LJ
(46)
Mayfair
Charles Street, London W1J 5EL
(0)
show all branches (6)
Potters Bar
11 Darkes Lane, Potters Bar EN6 1AJ
(7)
St Albans AL4 Office
405 Hatfield Road, St. Albans AL4 0XP
(0)
Stevenage
33 Market Place, Stevenage SG1 1DH
(2)


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