• claim your profile
    Karen Daley
  • claim your profile
    Bradley Cooper
  • claim your profile
    Alex unknown
  • claim your profile
    Mike Marsh
  • Harry Leonard
    Harry Leonard
  • Magdalena Lora
    Magdalena Lora
  • Tom Ebbrell
    Tom Ebbrell
  • claim your profile
    Steve Threadgold
  • claim your profile
    Jackie Alexander
  • upload your photo
    Jackie Bannister
  • upload your photo
    Nigel Cherry
Raine and Co have been successfully selling and renting properties in Hatfield since 1993. With local offices also located in Potters Bar and Brookmans Park they offer a complete moving service.
Jul 27,2017
Minithumbup
Nigel Cherry
By:
Jul 27,2017
0 people found
this helpful
From my very first contact with you, everyone we have dealt with has been friendly, honest, knowledgeable and extremely efficient. We have been kept informed throughout by Nigel and the advice we have received has been very welcome and spot on. The new tenant is wonderfully excited by the house, so it seems fair to say that everyone is happy! Last, but not least, we are delighted with the rent and we all feel that you definitely earned your fees. We will certainly be recommending Rain and Co to ...
read full review
Comment on agent fees
Very reasonable.
Was this helpful? Yes
Jul 06,2017
Minithumbup
Magdalena Lora
Magdalena Lora
By:
Jul 06,2017
0 people found
this helpful
Put simply, Magdalena was pivotal throughout the entire flat buying process. It would not have happened without her. I am a first time buyer and very grateful for her help in explaining things at every turn. I was not only impressed by her professionalism but also just how personable she was....
read full review
Was this helpful? Yes
Jun 22,2017
Minithumbup
Magdalena Lora
By:
Jun 22,2017
0 people found
this helpful
Magdalena acted as the Sales Progressor liaising with the chain below and above me. Very helpful, friendly and efficient. It was a pleasure to work with her....
read full review
Was this helpful? Yes
May 17,2017
Minithumbup
Magdalena Lora
By:
May 17,2017
0 people found
this helpful
Put up with a lot of stress from me always polite and helpful. Kept us up to date we all movements on our sale....
read full review
Comment on agent fees
I believe there in line with other estate agents.
Was this helpful? Yes
May 08,2017
Minithumbup
Magdalena Lora
Alex unknown
By:
May 08,2017
0 people found
this helpful
It was a pleasant experience with Raine and Co.Everyone whom i was in touch with were very professional and helpful.They were proactive and supportive throughout the process.Cant recommend them enough!...
read full review
Comment on agent fees
I wasn't charged any
Was this helpful? Yes
May 04,2017
Minithumbup
Magdalena Lora
Alex unknown
By:
May 04,2017
0 people found
this helpful
All my questions and queries were always answered promptly. All the process went smoothly with no major hiccups. No complaints at all Γ°ΕΈβ€˜Β...
read full review
Comment on agent fees
N/A
Was this helpful? Yes
May 03,2017
Minithumbup
Magdalena Lora
Alex unknown
By:
May 03,2017
0 people found
this helpful
The agent did good job during my property purchase. They responded promptly to enquiries. I am therefore happy to recommend them....
read full review
Was this helpful? Yes
Mar 07,2017
Minithumbdown
Magdalena Lora
By:
Mar 07,2017
0 people found
this helpful
I worked with Magdalena on the sell of my home a few months back. She was very professional and quick to respond to all requests. In short it probably wouldn't have progressed without her and she helped make what would have been a manic period, run very very smoothly. Now all settled and loving our new home! Big thanks!...
read full review
Comment on agent fees
Good - worth the every penny
Was this helpful? Yes
By: Magdalena
Mar 15, 2017
View all comments (1)
Thank you Peter, it was a pleasure working with you. I'm glad you're doing well and enjoying your new home! Best of luck in future :) ...
Mar 03,2017
Minithumbup
Alex unknown
Magdalena Lora
By:
Mar 03,2017
0 people found
this helpful
Great members of staff helpful and afficienr . Made buying my first home a lot easier than thought and I had assistance if I wasn't sure throughout...
read full review
Was this helpful? Yes
By: Magdalena
Mar 30, 2017
View all comments (1)
It was an absolutel pleasure working with you. Best of luck! :) ...
Mar 03,2017
Minithumbup
Magdalena Lora
By:
Mar 03,2017
0 people found
this helpful
Our purchase was dealt with very professionally and I was very happy with the service. The purchase went through very quickly as we had requested...
read full review
Was this helpful? Yes
By: Magdalena
Mar 30, 2017
View all comments (1)
Thank you Mrs Asani. Best of luck in future! ...
Mar 03,2017
Minithumbdown
By:
Mar 03,2017
0 people found
this helpful
Although we found Magdalena very helpful we were not very impressed with the service we received from Raine and Co....
read full review
Comment on agent fees
Agents fees were average.
Was this helpful? Yes
By: Michael
Mar 04, 2017
View all comments (3)
Good Morning Anna. Thank you for taking your time to leave this review and I am pleased that you found Magdalena helpful. I would however appreciate it if you could elaborate a bit more on why you were not impressed with the service though. The best contact is customerservice@raineandco.com. ...
Feb 28,2017
Minithumbup
Magdalena Lora
By:
Feb 28,2017
0 people found
this helpful
Overall the experience was good. It's good if the agency can get more details like Floor plan, exact sizes and more pictures on how it will look inside before the purchase. Communication process can be improved....
read full review
Was this helpful? Yes
Feb 28,2017
Minithumbup
Alex unknown
By:
Feb 28,2017
0 people found
this helpful
Kept us updated on what was going on and was also friendly when talking to either in person or on the phone....
read full review
Comment on agent fees
What I was expecting to pay.
Was this helpful? Yes
Feb 27,2017
Minithumbup
Magdalena Lora
By:
Feb 27,2017
0 people found
this helpful
Happy with the experience that I had with Rain&Co. Magdalena was helpful troughout the sale. Thanks to her we haven't pulled out of the sale!...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Magdalena
Mar 30, 2017
View all comments (1)
Thank you for your review Nick, it was a pleasure working with you and helping throughout your purchase. Best of luck in future. ...
Feb 24,2017
Minithumbup
Magdalena Lora
By:
Feb 24,2017
0 people found
this helpful
Amazing! Magdalena was brilliant and kept things going and was instrumental in the process! Thank you Magdalena for all your hardwork...
read full review
Was this helpful? Yes
By: Magdalena
Mar 30, 2017
View all comments (1)
Thank you for your review Mo, that's very kind :) Best of luck in future! ...
Feb 13,2017
Minithumbup
Magdalena Lora
By:
Feb 13,2017
0 people found
this helpful
Very good experience on dealing with this agency specially my agent Magdalena. She has been very nice and helpful through out the whole purchasing process....
read full review
Comment on agent fees
good
Was this helpful? Yes
Dec 06,2016
Minithumbdown
By:
Dec 06,2016
0 people found
this helpful
I contacted this agency with regards to a property listed for rent. I explained that me and my partner did not have the greatest credit, however, we did have an guarantor available. They told me this would be perfectly fine, however, five hours before viewing, they called me to say they will not go ahead, because we will not pass the checks, even though they previously said different. Me and my partner were very open and honest about our circumstances and sexuality, however, with no clear explan...
read full review
Was this helpful? Yes
Mar 07,2016
Minithumbup
Alex unknown
By:
Mar 07,2016
0 people found
this helpful
I used Alex via Raine and Co in Hatfield for my 2 most recent HMO purchases. I would like to say Alex was the upmost professional and friendly throughout the whole process from arranging viewings/ submitting offers/acceptance and managing the whole purchase process. Having dealings with pretty much every estate agent in Hatfield over the last 20 years I've had many a bad experience in buying and selling! There is not a lot more I can say that dealing with Alex was the best by a country mile! I ...
read full review
Comment on agent fees
Good fees but the service more than makes up for it. Buyers are screened well to make sure they can get a mortgage and are not wasting the vendors time!!
Was this helpful? Yes
Feb 19,2016
Minithumbup
Harry Leonard
By:
Feb 19,2016
1 people found
this helpful
I researched my local estate agents and found that Raine & Co had very impressive customer testimonials. I was impressed with Harry and the team at Raine & Co , they have sold my home for a price much higher than what other local estate agents valued my home for. What impressed me the most was the efficiency as all was completed within six weeks. A highly reconmended and professional service....
read full review
Comment on agent fees
Well deserved fee
Was this helpful? Yes
Feb 17,2016
Minithumbup
Harry Leonard
By:
Feb 17,2016
1 people found
this helpful
I was very happy with Raine and co, Harry was always very helpful and professional I would be happy to recommend....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Feb 09,2016
Minithumbup
Harry Leonard
By:
Feb 09,2016
3 people found
this helpful
Harry was extremely helpful towards our buying and selling. He was always responsive and honest regarding all our questions. We had so many bad experience with other agents. But dealing with Harry gave us confident again and he certainly deliver the professional service....
read full review
Comment on agent fees
Very reasonable.
Was this helpful? Yes
Dec 23,2015
Minithumbup
Tom Ebbrell
Jackie Alexander
By:
Dec 23,2015
0 people found
this helpful
Tom was a fantastic help to us throughout, from initial viewing through to completion. Always friendly and helpful and very easy to get in touch with when we had queries. Thoroughly recommended!...
read full review
Was this helpful? Yes
Dec 04,2015
Minithumbup
Tom Ebbrell
Jackie Alexander
By:
Dec 04,2015
1 people found
this helpful
Tom and Jackie were fantastic with assisting me with purchasing this property. I was a first time buyer with limited to no knowledge about purchasing a home and they made it the easiest and simplest process for me and I am very grateful for that. The whole process has been very easy and I am delighted to say that I am now a home owner....
read full review
Was this helpful? Yes
Nov 13,2015
Minithumbup
Tom Ebbrell
Steve Threadgold
By:
Nov 13,2015
0 people found
this helpful
An absolute pleasure dealing with Raine and Co. Customer focused staff, prompt responses and professional throughout. Tom Ebbrell went out of his way to help me buy a property and was supportive from start to finish. For a first time buyer, everything was new and confusing but with Tom's help and patience it all went as smoothly as it possibly could and I felt informed all the way through. Steve Threadgold then handled the letting of my property and again made the whole process as smooth as p...
read full review
Comment on agent fees
Really reasonable and competitive in the market.
Was this helpful? Yes
Nov 13,2015
Minithumbdown
By:
Nov 13,2015
0 people found
this helpful
I contacted the agent to register my details for rentals. Too which I was turned away. The agent responded with as soon as properties come on they go. No concern that I could be a potential tenant if they had bothered to take down my details and contact me if a potential property should come available. I was turned away before any of my requirements where listened too. Will not use this agent found them to be extremely lazy....
read full review
What agent could do to change your mind?
Because I was shut down so quickly I had no idea what the agency fees would be
Attached Files
Comment on agent fees
Because I was shut down so quickly I had no idea what the agency fees would be
Was this helpful? Yes
By: Mike Marsh
Nov 16, 2015
View all comments (1)
Good Morning Amber. I am very sorry that you are unhappy with the way you were treated by my office. Raine and Co has been established in Hatfield since 1993 and are experts in the local lettings and sales markets. My office is contacted by hundreds of tenants each week and unfortunately sometimes we do not have suitable properties for all of them. We advise potential tenants to keep an eye on the many websites that we advertise on, this ensures that all tenants have an equal opportunity to view ...
Oct 29,2015
Minithumbdown
Alex unknown
By:
Oct 29,2015
0 people found
this helpful
Extremely disgusted the way they pretend to help you to buy a property. Plays arround and make you get involved in a fake bidding war and doesn't even bother to communicate the actual offers that's been made. Simply avoid this company. Complete waste of time dealing with them and such disgrace they project about the industry. Just don't even bother dealing with liers such as this. Avoid avoid avoid !...
read full review
Was this helpful? Yes
By: Mike Marsh
Nov 23, 2015
View all comments (1)
Hi Frank. I believe the property that you offered on was in Talbot Road, Hatfield. I can assure you that we had more than one prospective purchaser offering on the property and the owner decided to accept an offer from a buyer in a better position than yourself. I understand that you were offered the opportunity offer on a similar but slightly cheaper property that we had available in the same road. Raine and Co strongly adheres to all of the legislation within the Estate Agency industry and mak ...
Sep 03,2015
Minithumbup
By:
Sep 03,2015
0 people found
this helpful
Always a pleasure dealing with the Staff at Raine and Co. I've bought 1 house and let two properties through them. Very efficient and always get great results....
read full review
Was this helpful? Yes
Jul 11,2015
Minithumbdown
By:
Jul 11,2015
10 people found
this helpful
Have dealt with 10 agents over the last 30 years and these are by far the worst. Very unknowledgable about the vendors property bordering on hindering. Too afraid to ask or challenge the vendor. Overpriced property just based on a previous estate agents failed sale. Patronising and presumptious that we as buyers wouldn't know the process therefore could be told anything. Very unhelpful on moving day....
read full review
What agent could do to change your mind?
Be more knowledgeable and less sales process driven. Be prepared to assist your buyers as without them you have nothing! !
Attached Files
Was this helpful? Yes
By: The Manager
Aug 14, 2015
View all comments (2)
Thank you so much for responding to my comment, just to clarify, you mentioned being more knowledgeable, me being the branch manager I was born and bred in Stevenage, the knowledge we have is impeccable. Also, when you mention about the sales process, a good estate agent will put every force possible to the sales process as this makes things happen to achieve a successful completion. I would finish this comment with buyers correctly so, without them you there would be no sales. Not forgetting ho ...
Jun 22,2015
Minithumbdown
Bradley Cooper
Mike Marsh
By:
Jun 22,2015
1 people found
this helpful
Absolutely awful service post rental. As soon as the contract was signed, no one wanted to know of the issues involved. Many promises were made and not kept. New carpets, bed, wardrobe were meant to be installed but weren't. Still not able to occupy despite already paying a week's rent. When I complained to one of the directors, he just passed it on to a colleague who is absent on annual leave! Not impressed at all. Would not use this firm!!!...
read full review
What agent could do to change your mind?
To keep their promises and respond to our concerns post sale
Attached Files
Was this helpful? Yes
By: Michael Marsh
Jun 29, 2015
View all comments (2)
All of the problems the tenants highlighted have been rectified within 48 hours including a new bed and mattress. The tenancy has also been adjusted to ensure that the tenant is not out of pocket. ...
Jan 25,2015
Minithumbdown
Harry Leonard
By:
Jan 25,2015
1 people found
this helpful
Scheduled for a viewing but Mr. Harry never showed up, despite waiting for 1 hour in cold and windy weather and calling them three times....
read full review
Was this helpful? Yes
By: Mike Marsh
Feb 06, 2015
View all comments (1)
My name is Michael Marsh, I am one of the Directors of Raine and Co. I have spoken to the sales team at Hatfield regarding this matter and understand that you turned up for the appointment 45 minutes late. Saturday is our busiest day of the week and our sales team are expected to be booked out doing show rounds for most of the day. Appointments are spaced to allow our sales team adequate time to devote to the prospective purchaser and to travel between properties. Unfortunately if people turn up ...



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
4 0 1 2 6 2 13 1 0 5

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.

Complaints Procedure

No procedure available.

Firm Widgets

My widgets

Broxbourne
62 High Road, Broxbourne EN10 7NF
(0)
Cheshunt
250 Turners Hill, Cheshunt EN8 9DD
(1)
Codicote
81a High Street, Codicote SG4 8XE
(1)
show all branches (9)
Hatfield
11 Market Place, Hatfield AL10 0LJ
(26)
Mayfair
Charles Street, London W1J 5EL
(0)
Potters Bar
11 Darkes Lane, Potters Bar EN6 1AJ
(4)
St Albans AL4 Office
405 Hatfield Road, St. Albans AL4 0XP
(0)
St Albans City Office
26 London Road, St Albans AL1 1NG
(0)
Stevenage
33 Market Place, Stevenage SG1 1DH
(1)


Find the Best Agent to
Buy, Sell or Rent Property