• Avnish Patel
    Avnish Patel
  • Jessica Orlowska
    Jessica Orlowska
  • Joseph Lerner
    Joseph Lerner
  • upload your photo
    Israel Grossnass
  • Irmina Ordaite
    Irmina Ordaite
  • Raimonda Stasiulyte
    Raimonda Stasiulyte
  • Harry  Kiss
    Harry Kiss
  • claim your profile
    Michael Sayagh
Having serviced the community for over 25 years, we are the independent agent who have the knowledge of NW2, NW6 and NW10 areas, and we specialise in our transparent and helpful approach.
We have recently made a number of very positive changes to our NW2 branch, and have a number of other ventures that we are in the middle of. We constantly look to better our service.

37b Walm Lane
Willesden Green,London
Greater London
NW2 4QU
02088300181

 
Website not available

Properties for sale
Properties for rent
Dec 09,2016
Minithumbup
By:
Dec 09,2016
0 people found
this helpful
Michael is very reliable and helpful and has found me some excellent tenants. He always has my best interests at heart....
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Comment on agent fees
good
Was this helpful? Yes
Dec 09,2016
Minithumbup
By:
Dec 09,2016
0 people found
this helpful
My dealings with Rainbow Reid have been very positive, in letting and managing my property. The agents listen to and follow up on my requirements. They are always willing to provide useful advice, whilst never being pushy, in helping me make informed decisions....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 09,2016
Minithumbup
By:
Dec 09,2016
0 people found
this helpful
I couldn't have been happier with the assistants we received from Michael. Very very helpful and very nice person ....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 09,2016
Minithumbup
By:
Dec 09,2016
0 people found
this helpful
We are really happy with Michael. He is always very helpfull and if we have a problem he always sorting out....
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Comment on agent fees
Very good agent
Was this helpful? Yes
Dec 09,2016
Minithumbup
By:
Dec 09,2016
0 people found
this helpful
Friendly, attentive to my requirements (sale of a garage), diligent in researching for a suggested asking price and then going to the market for offers. Taken to a conclusion in a sensible time. Recommended solicitors, who were good. I never give full marks so its 4 stars....
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Comment on agent fees
I offered a small flat fee (for pricing the property) plus usual percentage. Good for a small deal.
Was this helpful? Yes
Dec 07,2016
Minithumbup
By:
Dec 07,2016
0 people found
this helpful
I have been extremely pleased with Michael. He found an excellent tenant and has managed the property for the last 15-16 months without any issues. I would highly recommend him....
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Nov 30,2016
Minithumbup
By:
Nov 30,2016
0 people found
this helpful
I have known Michael for a long time. He has always been a professional, Friendly,Efficient and willing helpful. He has looked after my property for over 5 years without any problem and always been proactive in dealing with all eventualities including renewal of tenancy. I will not use any other agent by choice and highly recommend him to my friends and family....
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Comment on agent fees
Fees are reasonable for comparable service.
Was this helpful? Yes
Nov 29,2016
Minithumbup
By:
Nov 29,2016
1 people found
this helpful
Harry is attentive, courteous, knowledgeable and consistently demonstrates commendable professionalism - he is an example of how to conduct oneself in the industry and I commend him for it....
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Comment on agent fees
Representative
Was this helpful? Yes
Nov 28,2016
Minithumbup
By:
Nov 28,2016
1 people found
this helpful
I originally bought then sold (ten years later) a buy to let flat via Rainbow. I also used Rainbow for renting for the 10 years. I had excellent service throughout with zero issues. And the same trend continued with Harry when I sold the flat. He as very attentive, great communications and excellent in following up and follow through. Thanks Harry....
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Comment on agent fees
Fees very competitive
Was this helpful? Yes
Nov 22,2016
Minithumbup
By:
Nov 22,2016
2 people found
this helpful
I have recently had quite extensive work done on my flat and Irmina has been a godsend during this time. She has liaised with several contractors, prepared quotes, dealt with any difficulties swiftly and skilfully, and has kept me informed and consulted throughout. As I now live some 100 miles away from the flat -it is fantastic to have somebody who is so capable working on my behalf....
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Nov 16,2016
Minithumbup
By:
Nov 16,2016
2 people found
this helpful
I would like to commend Raimonda for her prompt and professional dealing with broken washing machine in our flat. She is always approachable and has a positive, 'can do' attitude....
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Nov 04,2016
Minithumbup
By:
Nov 04,2016
1 people found
this helpful
I always rent my flat from agency who manage the property I have to say that rainbow Reid was the best I have ever experienced I was dealing with Irmina , if I needed anything she was always there Raimonda helped me with the check out , very friendly and professional Very happy with the service I have received from them since they start working for rainbow Reid If you rent from rainbow Reid just ask for these two ladies, they will sort out your problems...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Nov 02,2016
Minithumbup
By:
Nov 02,2016
1 people found
this helpful
I am the tenant of rainbow reid lettings and have very good experience dealing with Raimonda Stasiulyte in resolving property issues which i rented.She is very polite and lovely person and always ready to help....
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Sep 29,2016
Minithumbup
By:
Sep 29,2016
1 people found
this helpful
Irmina is a wonderful property administrator and is always on hand to answer any of my questions and is very knowledge about my property. I am so pleased she is always on the other end of the email to assist with my rental property! Thank you...
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Sep 29,2016
Minithumbup
By:
Sep 29,2016
1 people found
this helpful
Raimonda was a pleasure to speak with when we were tenants at one of their lettings. I didn't have the best experience with the initial lady who was part of the maintenance team but since dealing with Raimonda the experience has changed. She is very polite and delightful and always willing to help and resolve any issues. Very lovely person to deal with....
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Comment on agent fees
n/a
Was this helpful? Yes
Aug 08,2016
Minithumbup
By:
Aug 08,2016
1 people found
this helpful
I have been an landlord (based overseas) with Rainbow Reid for the past 5 years and am generally quite pleased with their services and for the fact that their principals are accessible and involved on the rare occasion that there is an issue that requires escalation. I would like to specifically also commend Irmina, Raimonda and Avnish for recently assisting me in navigating complex changes in Brent Council's licensing rules for landlords which affected my property and necessitated renovations. ...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
May 18,2016
Minithumbup
By:
May 18,2016
1 people found
this helpful
I had previously dealt with another member of staff who I believe has since left this agent, and had no joy. Irmina has been always very lovely to deal with and although things took a little longer than expected (due to a tradesman letting her down) she got done what was needed and always very politely. A credit to her profession and an asset to Rainbow Read....
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May 18,2016
Minithumbup
By:
May 18,2016
0 people found
this helpful
Having been a Landlord of Rainbow Reid for many years, accounts were always intermittent rents hardly got paid on time. Some changes are good. Since this gentleman has started with Rainbow Reid my rent is always in my account every month. A statement is sent to me the day before. I feel I'm in safe hands now due to this man! Great asset to your company! Regards, Steve...
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Comment on agent fees
Good
Was this helpful? Yes
Jan 30,2015
Minithumbup
By:
Jan 30,2015
1 people found
this helpful
As a landlord, I can only say very good things about the quality of service I received from Rainbow Reid. Rainbow Reid have let my property for over 10years, and there has not been a single occasion that I have had a bad service from them. In my experience the following are the excellent 'do's' for which I judged their performance. 1. Vetting and Selection of Good Tenants 2. Regular Consultation with me and recommendations with respect to appropriate rents that not only reflect the property ma...
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Was this helpful? Yes
Nov 05,2014
Minithumbdown
By:
Nov 05,2014
1 people found
this helpful
After letting properties out in NW London, these are by far the worst agents I have ever had the misfortune to come across. How this agency survives in such a competative high street is beyond me. What they did do....not a lot that was helpful, let me think...well they were dishonest, inefficient, time-wasting and rather rude. What they didn't do...they didn't manage to get many viewings, they didn't return any of my calls or communicate any feedback to me, and they didn't show an ounce of profe...
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Was this helpful? Yes
Oct 16,2014
Minithumbdown
By:
Oct 16,2014
2 people found
this helpful
We were hoping to rent a flat through these buffoons. It was all going well until we actually needed them to do something - i.e. send over the forms so we could make a deposit and get the reference checks done. They don't answer the phone or respond to emails. And to top it off they are CLOSED from Thursdays to 10am on Sunday. This must be the only estate agency in the country that makes money in spite of itself. After reading the other reviews I think we'll go elsewhere....
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What agent could do to change your mind?
- Answered the phone - Responded to emails - Sent the right documents for people to complete
Was this helpful? Yes
Aug 22,2014
Minithumbup
By:
Aug 22,2014
0 people found
this helpful
As overseas visitors owning our own property for many years in our home country it was rather a shock to be tenants again and going through all the checks etc required to rent a property. However the guys at Rainbow Reid made that experience somewhat easier to deal with. They are very friendly, genuine guys and always recognise us whenever we pop in. They also actually listen to our requirements for a home and what our budget limit is and only show properties that really come close to meeting...
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Was this helpful? Yes
Dec 03,2013
Minithumbup
By:
Dec 03,2013
0 people found
this helpful
I\'m very surprised by some other reviews, I have been renting from Rainbow Reid for the past 3 years. They are by far the best agency I\'ve dealt with since living in London. Very friendly, courteous and quick to reply to any emails we sent. Our stay was pretty much uneventful, but when our oven broke down, we got a brand new one the day after. We have had problems with the boiler mainly due to British gas engineer\'s incompetence but rainbow reid staff were very helpfull with Paul Reik co...
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Was this helpful? Yes
Oct 27,2013
Minithumbup
By:
Oct 27,2013
0 people found
this helpful
The agent provides an excellent customer service: the fridge at the property broke 3 times, but the staff were VERY prompt with my email requests (mostly within 24 hours) and demonstrated great resilience to go as far as it took to get it fixed and saved me quite a bit of trouble when they were willing to help me to contact the manufacturers! Also, during my time as a tenant, the agent was a great link between the landlord and I and was certainly very good at addressing my concerns to the land...
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Was this helpful? Yes
Oct 20,2013
Minithumbdown
By:
Oct 20,2013
2 people found
this helpful
I think the majority of the reviews this company has received is indicative of just how terrible a company they are. My concerns with the property and the agents started when we signed the contract, we were treated in the most obnoxious way. Simple questions were met with hostility when they didn\'t merit any. I felt as a paying tenant that I was lesser in their esteem, which throughout the tenancy became more and more apparent. I\'ll list the issues with the house we had when we moved into the...
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What agent could do to change your mind?
A better approach to public relations would have drastically improved the experience.
Was this helpful? Yes
Sep 09,2013
Minithumbup
By:
Sep 09,2013
0 people found
this helpful
I was living in a property that was let by Rainbow Reed to me in 2010. I had lost my original copy of the lease agreement - which I needed for visa purposes this year. I had contacted Rainbow Reed now (3 years later) to ask if by any chance they had a copy of the signed agreement and if I could have it. David was incredibly help, professional and courteous and I couldn\'t believe the speed at which this was addressed - especially considering I am an ex-tenant. In no time I had a copy of the agre...
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Was this helpful? Yes
Aug 04,2013
Minithumbdown
By:
Aug 04,2013
1 people found
this helpful
Although all the fundamental steps were taken to let the property, to service and to allow us to exit the property - NON of those steps were taken in a timely or pleasant manner. I would describe every member of staff at Rainbow Reid to be of a level only slightly more competent than completely incompetent. Displeasing dealings all the way through our 2 year tenancy - a disappointing agency i wish to never have dealings with ever again....
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What agent could do to change your mind?
It would be difficult to repair the customer relationship after the 2 year experience we had with Rainbow Reid. Being rude to the point of shocking and unhelpful/dismissive to the point of nearly seeking legal advice regarding our deposit was unfortunately the final straw.
Was this helpful? Yes
Aug 02,2013
Minithumbdown
By:
Aug 02,2013
1 people found
this helpful
Unfortunately, Rainbow Reid have really let us down with the return of our deposit. We did everything exactly by the book and paid professional cleaners because we were desperate to get our money quickly (because we have moved abroad). RR did nothing to chase the useless inventory company and took too long to forward it to our landlord when it finally arrived. They told us we would have to chase our landlord ourselves, even though they knew it was already too late for the landlord to propose ded...
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Was this helpful? Yes
Jun 18,2013
Minithumbup
By:
Jun 18,2013
0 people found
this helpful
In our dealings with them, the staff at Rainbow Reid (usually David Silver) were polite and helpful. Paperwork was completed efficiently, and they were happy to negotiate a break clause in the contract with the landlord. Towards the end of our tenancy viewings were always conducted with the required notice. My only gripe with them is the check-out company they use. Our check-out report was a complete hatchet job, included accusations of us smoking in the flat, despite the flat being non-smok...
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Was this helpful? Yes
May 10,2013
Minithumbup
By:
May 10,2013
0 people found
this helpful
We were with Rainbow Reid in Willesden Green for 2 years, where they letted and managed a small 3 bedroom property. Throughout the process we found that all staff that we worked with were extremely professional, responsive, efficient and friendly in dealing with any of our concerns. We found that they really value the importance of the tenant and prioritise the tenant\'s situation. We would wholeheartedly recommend Rainbow Reid to any prospective tenants looking in the area....
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Was this helpful? Yes
Areas covered
  • NW2
  • NW10
  • NW6

NAEA ARLA TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
9 1 18 8 2 0 1 0 1 1

Job vacancies

Please see a list of jobs available

Agent Fees

Admin Charges Admin charges including VAT
Bedsit £41.00 £49.20 Inc. VAT
Studio £52.00 £62.40 Inc. VAT
1 Bed £64.00 £76.80 Inc. VAT
2 Bed £74.00 £88.80 Inc. VAT
3 Bed £94.00 £112.80 Inc. VAT
4 Bed £104.00 £124.80 Inc. VAT
5 Bed £114.00 £136.80 Inc. VAT
6 Bed £124.00 £148.80 Inc. VAT
Last updated at 5:22 PM 07/04/2016 by joseph lerner

Complaints Procedure

http://www.rainbowreid.co.uk/complaints-procedure
Last updated at 5:22 PM 07/04/2016 by joseph lerner

Awards won by Rainbow Reid

Individual Branch Awards

London, NW2 4QU

Avnish Patel Avnish Patel
Director of Property Management and Accounts
1 reviews

About Avnish I manage the accounts side of all transactions at Rainbow Reid, and ensure that the all property management issues are dealt with efficiently and effectively. View full profile
Jessica Orlowska Jessica Orlowska
0 reviews

About Jessica I am the first point of contact for tenants looking to rent with Rainbow Reid. View full profile
Joseph Lerner Joseph Lerner
0 reviews

About Joseph As a director here at Rainbow Reid I overlook the Sales and Lettings, ensuring that our clients receive the highest quality service and the best results. View full profile
Israel  Grossnass - no image available Israel Grossnass
Director
0 reviews

About Israel No description set View full profile
Irmina Ordaite Irmina Ordaite
5 reviews

About Irmina No description set View full profile
Raimonda Stasiulyte Raimonda Stasiulyte
5 reviews

About Raimonda No description set View full profile
Harry  Kiss Harry Kiss
Manager
3 reviews

About Harry Having owned my own estate agency in the past, I run the Sales department and oversee the Lettings at Rainbow Reid.. View full profile
Michael Sayagh - upload your photo Michael Sayagh
6 reviews

About Michael No description set View full profile


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