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    Savio Wokingham
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    Alex
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    Rinki
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    Imran Alam
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    Richard De Souza
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    Gabriel De Souza
Queensgate is fast becoming a name that is synonymous with delivering an excellent level of service and dealing with a wide variety of property.
Queensgate Residential

11-12 Gun Street
Reading
Berkshire
RG1 2JR
01189 590001

Website not available

Properties for Sale
Properties to Rent

Oct 08,2017
Minithumbdown
By: 'Unhappy Tenant'
Oct 08,2017
0 people found
this helpful
As rightly mentioned above all they are interested in is your money. The furniture provided in the so called furnished flat is shittier than charity shop one. You have to repeatedly complain before they pay any heed to it. The lifts are unsafe complete health ...
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Comment on agent fees
Hidden fees that they donÒ€ℒt tell you about
Was this helpful? Yes
Oct 04,2017
Minithumbdown
By: 'Christiana Tracy'
Oct 04,2017
1 people found
this helpful
All they really care about is taking your money. They will lie, delay and do not do what they say. I hope the money they make will be enough to survive in hell!...
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Comment on agent fees
Very high fees
Was this helpful? Yes
Oct 01,2017
Minithumbdown
By: 'Georgia'
Oct 01,2017
2 people found
this helpful
Ignorant, rude, unable to sort out things. He will promise things then ignore your calls/ emails and pretend he does not know what you are talking about....
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Comment on agent fees
High hidden fees
Was this helpful? Yes
Mar 10,2017
Minithumbup
By: 'Paul'
Mar 10,2017
0 people found
this helpful
Best experience ever had! Good heart people! They are people who don't work for their money! They would want to see you succeed!...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 07,2016
Minithumbdown
By: 'Orchid.'
Mar 07,2016
3 people found
this helpful
Queensgate Residential have hidden fees, extorted money from us and forced us to pay high and unreasonable fees at difficult moments, knowingly. Will never deal with them in my entire life....
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Comment on agent fees
Extremely high fees and very bad service.
Was this helpful? Yes
Jun 10,2015
Minithumbdown
By: 'abc123'
Jun 10,2015
2 people found
this helpful
I am shocked at the amount of hidden fees. Not mentioning the extoritionate admin fees to be paid at the beginning of the tenancy, but when the contract is to be renewed after 12 months, you have to pay renewal fees (the same as the admin ...
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What agent could do to change your mind?
Fees too high and hidden fees - look into a more transparent system.
Attached Files
Comment on agent fees
Fees too high and hidden fees - look into a more transparent system.
Was this helpful? Yes
Feb 16,2015
Minithumbdown
By: 'Charly'
Feb 16,2015
3 people found
this helpful
The worst experience ever in my life, I don't recommend the agency to anyone. I had to count with Reading Council support to get my deposit back. It is absolutely rip off. Go away!!...
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What agent could do to change your mind?
It the worst agent I have seen in my life
Attached Files
Was this helpful? Yes
Nov 11,2014
Minithumbup
By: 'Varun'
Nov 11,2014
0 people found
this helpful
I lived in a property rented to me by Queensgate for about 18 months in Reading. They have always attended to my requests rather promptly and made every possible attempt to make my stay quite comfortable. I would like to mention the promptness they had shown ...
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Was this helpful? Yes
Oct 13,2014
Minithumbup
By: 'Shiva Kolachala'
Oct 13,2014
0 people found
this helpful
Team is really very polite and supportive. The response when need was very impressive. I surely recommend Queensgate to my friends just because of their kind nature....
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Comment on agent fees
I suggest the letting agent\'s fee should be relaxed some thing
Was this helpful? Yes
Oct 13,2014
Minithumbup
By: 'VV'
Oct 13,2014
0 people found
this helpful
Property was manged in good condition and Agents responses were on time. Quite generous while netotiation and friendly towards tenents....
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Was this helpful? Yes
Sep 29,2014
Minithumbup
By: 'Nikolaos Tsaousis'
Sep 29,2014
0 people found
this helpful
Very efficient personnel, very friendly, they helped me promptly whenever needed. I was very happy with their attitude and approach and I would be really happy to deal with them again in the future. I highly recommend this agency....
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Comment on agent fees
Pehaps a bit pricy but given the location it was ok.
Was this helpful? Yes
Sep 24,2014
Minithumbup
By: 'George Abraham'
Sep 24,2014
0 people found
this helpful
The contact points from the agent (Rinki and Savio) were especially prompt with the various requirements we had right from having rented the property. Their communication was clear and carefully anticipated to such an extent that the entire process right from renting the property till ...
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Comment on agent fees
Reasonable.
Was this helpful? Yes
Aug 13,2014
Minithumbdown
By: 'Tenant Pavillion Court'
Aug 13,2014
2 people found
this helpful
I had a terrible experience with Queensgate Residential. I have to admit the flat I rented with them was great and I chose it because it ticked all the boxes: central Reading location, new flat (my flatmate and I were the first tenants), very nicely ...
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What agent could do to change your mind?
The agents were really nice and comforting but they just didn\'t do what they say.
Attached Files
Comment on agent fees
I usually don\'t mind paying this kind of fees but I would expect a service in exchange. I felt that I wasted my money renting with Queensgate as I got no service whatsoever from them, apart from actually providing a flat to rent. Also, we had to pay both move in fees and move out fees which I thought was ridiculous, I think it should be on or the other.
Was this helpful? Yes
Apr 24,2014
Minithumbup
By: 'Slee'
Apr 24,2014
0 people found
this helpful
Having been a landlord in this area for over 15 years I have been dealing with many agents in the area. I would like to thank Savio and all his team for a great service and advice during the last five years. Queensgate have not only ...
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Was this helpful? Yes
Apr 14,2014
Minithumbup
By: 'skytvman'
Apr 14,2014
1 people found
this helpful
I bought my second house(first buy to let) through Queensgate Residential, great company to deal with and following my purchase I am now renting with them at above market price, better still it only took a few weeks for the property to rent ! Great ...
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Was this helpful? Yes
Apr 14,2014
Minithumbup
By: 'Brenda Roadknight'
Apr 14,2014
0 people found
this helpful
I have been renting out my property through them for over a year now. Most os the time I\'m out of the country and do deal with all the issues with property for me. I can\'t thank them enough! Once when I was ...
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Was this helpful? Yes
Mar 31,2014
Minithumbup
By: 'pricewaterhouse111'
Mar 31,2014
3 people found
this helpful
i use queensgate residential all the time and have done so for many years, I have a great relationship with savio who is a fantastic professional and always answers my emails and phonecalls fast and efficiently. i am now using them for a holiday rental ...
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Was this helpful? Yes
Mar 24,2014
Minithumbup
By: 'johnnyboswell'
Mar 24,2014
1 people found
this helpful
Rented a property through Queensgate Residential on a short term basis for 2 months - First Class Service, all my questions were dealt with promptly, went back again to renew the property on another 2 months basis. My only slight gripe is they aren\'t open on ...
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Was this helpful? Yes
Mar 19,2014
Minithumbup
By: 'greatfirstwesterner1'
Mar 19,2014
1 people found
this helpful
Bought an investment property to rent out in Reading through Queensgate Residential, all together from first approach, sale to finding a tennant everything just felt like a breeze, proactive staff who know the market very well and can secure the best possible rent !...
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Was this helpful? Yes
Mar 17,2014
Minithumbup
By: 'MAROUSH111'
Mar 17,2014
0 people found
this helpful
Friendly staff, answered all email and telephone calls promptly , 2 of my properties now let in reading for above market price...
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Was this helpful? Yes
Mar 07,2014
Minithumbdown
By: 'art buk.'
Mar 07,2014
4 people found
this helpful
Most pathetic experience. Runaway at your top speed from these agents or you will regret ! To cut long story short was given wrong viewing address. Got there eventually but was shocked to find that what was depicted as a perfectly clean 2 bed sd in pics ...
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Was this helpful? Yes
Feb 22,2014
Minithumbup
By: 'Gary Kiff'
Feb 22,2014
0 people found
this helpful
I was impressed with the professional manner of the Queensgate management team, my property went live for sale soon after the advertisement and the sale was very quick .I got the asking price, all these things happened within 5 days. The whole team were very positive ...
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Was this helpful? Yes
Feb 19,2014
Minithumbup
By: 'Derek'
Feb 19,2014
2 people found
this helpful
The services I have received from Queensgate staff was fantastic, I have always received a thoroughly professional service with minimal hassle from my end. All my queries are responded promptly and very satisfactorily. I would not think of changing agent in near future and glad ...
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Was this helpful? Yes
Feb 17,2014
Minithumbup
By: 'Sahoo'
Feb 17,2014
1 people found
this helpful
I had a problem with washing machine and in central heating system, may be some repair was required, but they got it replaced and gave a brand new washer dryer within 2 days!! and the the heating problem also resolved. I really appreciate their quick action....
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Was this helpful? Yes
Nov 07,2013
Minithumbup
By: 'Rosie'
Nov 07,2013
4 people found
this helpful
I started looking for properties visited many other agencies most of them were showing properties which were not at all of good standard, very old, dirty, stinking. I lost faith in myself, I saw a property in Rightmove posted by Queensgate it looked very nice ...
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Was this helpful? Yes
Oct 14,2013
Minithumbdown
By: 'Leo'
Oct 14,2013
4 people found
this helpful
This real agent deserves to be at the bottom of the league. I lived in one property managed by them for 2.5 years. After 1 year living there they told me they wanted to increase rent. If I didnt agree they will throw me out! (really, they ...
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What agent could do to change your mind?
They should be prosecuted by the authority.
Attached Files
Was this helpful? Yes
By: Leo
Oct 15, 2013
View all comments (3)
I just want to add:- how do you justify charging check-out fees of £78, Deposit protection fees of £60 and cleaning fees of £160? Hammonds could not produce invoice for cleaning and the inventory checking list when i asked for them. I admit the flat needed a bit of cleaning (there was nothing broken / damaged in the flat). and wanted to get professional cleaners then but Hammonds assured me that they could ask someone to do the cleaning after I moved out, for a small fees, they said. ...
Sep 15,2013
Minithumbup
By: 'KS'
Sep 15,2013
4 people found
this helpful
Very good company to deal with - sold our apartment in two weeks for 5k more than valued by another company highly recommended! K.S....
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Was this helpful? Yes
Aug 30,2013
Minithumbup
By: 'gracey'
Aug 30,2013
3 people found
this helpful
My company rents five apartments from Queensgate and we have been staying at these flats for the last sixteen months. We have been well looked after and when anything goes wrong it is dealt with quickly. Rinki, is very professional and always updates us and ...
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Was this helpful? Yes
Aug 28,2013
Minithumbup
By: 'matt'
Aug 28,2013
2 people found
this helpful
I rented my apartment last October from these agents and we have been very pleased with the property and the agents. Savio and Rinki have always done their best to help me and now I can buy a property are also helping me to locate ...
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Was this helpful? Yes
Aug 08,2013
Minithumbdown
By: 'Peter'
Aug 08,2013
5 people found
this helpful
Thank Heavens I read the reviews. These guys are a bunch of *****. The property we saw was of a very poor standard. Look elsewhere...
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Was this helpful? Yes
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
3 1 19 35 2 0 3 0 2 4

Agent Fees

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Awards won by Queensgate Residential

Individual Branch Awards

Savio Wokingham - upload your photo Savio Wokingham
10 reviews

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Alex  - upload your photo Alex
1 reviews

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Rinki  - upload your photo Rinki
6 reviews

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Imran Alam - upload your photo Imran Alam
4 reviews

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Richard De Souza - upload your photo Richard De Souza
4 reviews

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Gabriel De Souza - upload your photo Gabriel De Souza
1 reviews

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