Armley based letting agency.
Quarters of Leeds

25 Stanningley Road
Leeds
West Yorkshire
LS12 3AS
0113 285 7717

Website not available

Properties for Sale
Properties to Rent

“Absolutely useless con artists...”

Oct 31,2018
Minithumbdown
By: 'Tenant 1'
Oct 31,2018
0 people found
this helpful
Do NOT use this agency they constantly ignore you, let you move into a property with several dangerous and irritating issues and will try and squeeze as many pennies out of you as possible with also as little effort applied as possible. Utterly useless staff ...
read full review
Comment on agent fees
Not bad until they try to con you
Was this helpful? Yes

“Excellent service and beautiful accommodation....”

May 19,2018
Minithumbup
By: 'Jamie Moffat'
May 19,2018
0 people found
this helpful
I am so pleased with the fantastic service I have received from Quarters of Leeds and especially Fiona who was very friendly, informative and helpful especially when it came to returning phone calls and emails, great communication and the process from viewing to moving in ...
read full review
Comment on agent fees
Very Reasonable.
Was this helpful? Yes

“WOULDN'T GET YOUR DEPOSIT...”

Mar 27,2018
Minithumbdown
By: 'Anu'
Mar 27,2018
3 people found
this helpful
Please guys do not waste your Time and Money with this Agency. it was before 30 days our Tenancy Ended Up. they started bringing people for viewing without our permission. when we requested to do it when we home. answer was "NO and you will ...
read full review
Comment on agent fees
BAD BAD BAD
Was this helpful? Yes
By: Aimee
Apr 09, 2018
View all comments (1)
It is disappointing that you felt the need to leave such a negative review on a public forum, despite completing our move out form with positive feedback. As for the deposit, the closing inspection detailed the reasons why a charge of £80 was made and this was nothing to do with cutlery. It is a tenant's responsibility to ensure that they remove ALL personal belongings from a property at the end of the tenancy and return the property in a clean and tidy condition. ...
Mar 09,2018
Minithumbdown
By: '0 stars!'
Mar 09,2018
1 people found
this helpful
SHOCKING!!! Avoid at all costs. Do not waste your time with these lost people. They have not got a clue about anything!!! I'm not sure if its even a legit business after my experience. Day1. I E-mailed them asking about viewings and if the ...
read full review
Was this helpful? Yes
By: Owner
Apr 09, 2018
View all comments (1)
As you were advised during the telephone conversation, there had been an error with the published details in the advert and this had caused confusion for Fiona, who had only been with the company for a short time. Emails are not responded to out of office hours and as you were further advised, we do not offer a guaranteed time of call back. In terms of allowing viewings to take place, this is done by "qualifying" potential applicants. Unfortunately, where an applicant does not meet our ...
Feb 14,2018
Minithumbdown
By: 'Paul'
Feb 14,2018
1 people found
this helpful
I am currently trying to get my step daughter deposit back. They have broken every term and condition in their contract. How the can treat a woman of 21 with epilepsy is absolutely disgusting. They have ignored 8 emails from her and refuse to deal with her. ...
read full review
Was this helpful? Yes
By: Quarters of shit
May 17, 2018
View all comments (3)
Quarters of Leeds stop lying !!!!!! i am still waiting on my deposit too, its now three weeks since i moved and i have not gotten any response from you apart form we are working on it. WHAT? all previous companies, landlords i rented with before gave the response within few working days and we agreed on deposit repayment immediately. why are you holding peoples money? why are you treating people like garbage? do you think it will make your business flourish? ...
Feb 07,2018
Minithumbup
By: 'Scammed'
Feb 07,2018
2 people found
this helpful
Avoid at all costs! Very deceitful and misleading, will say anything to take your money but when that turns out to be false they refuse to refund your application money and ignore emails requesting it (I wanted everything in writing when I started suspected them, ...
read full review
Was this helpful? Yes
By: Owner
Apr 09, 2018
View all comments (1)
The rental advertisement and our 'How to Apply' document clearly sets out the fees that will become payable and on what grounds those fees may not be refunded. This includes applicants who change their mind the day before the scheduled move in. ...
Nov 03,2017
Minithumbup
By: 'Nana'
Nov 03,2017
4 people found
this helpful
Extremely unprofessional! Avoid them at all costs ! Their branch manager is the leader of all the mayhem she's called Amy. Theyre always looking for a way to pick up extra money off tenants. I was charged £40 for a key i lost. Not for ...
read full review
Was this helpful? Yes
By: Owner
Apr 09, 2018
View all comments (1)
I'm sorry that you feel our service was unacceptable. We would like to remind you that calls are recorded, and should you wish to make a formal complaint, you can do so by referring to the welcome pack that tenants are given when they move in. If you do not have this, then please contact the office to request a copy of the complaints policy which sets out the procedure to be followed. There is provision within the tenancy agreements for any charges that may be levied against a tenant where th ...
Oct 04,2017
Minithumbdown
By: 'Shannon'
Oct 04,2017
4 people found
this helpful
I can't honestly desrible how unprofessional this place is, I have been living in my house for 12 months now and there are still maintenance problems that have been ignored for 12 months!! I am 5 months pregnant and they still don't care about the dangers!! ...
read full review
Comment on agent fees
Bad
Was this helpful? Yes
Sep 17,2017
Minithumbdown
By: 'KB123'
Sep 17,2017
2 people found
this helpful
Avoid at all cost! The manager, Amy, is so aggressive and threatening. Never mind completely unprofessional. Even when being calm on the phone if she doesn't like what is being said she just hangs up. What professional place does that? Then proceeds to send aggressive ...
read full review
Comment on agent fees
Not worth it
Was this helpful? Yes
Nov 17,2016
Minithumbup
By: 'Emma'
Nov 17,2016
1 people found
this helpful
I've been a tenant at Quarters for over 12 months. Any maintenance has always been dealt with quickly and I've no complaints whatsoever....
read full review
Comment on agent fees
Reasonable
Was this helpful? Yes
By: Aimee
Apr 09, 2018
View all comments (2)
Thank you for your positive review. It is greatly appreciated! ...
Feb 06,2016
Minithumbdown
By: 'hhhhh'
Feb 06,2016
3 people found
this helpful
Absolutely appauling, all they want is to just take your money from you, a lot of people have complained over facebook, theres multiple tenants suffering from mould and disrepair, only to then be accused by the agency that it is our fault...
read full review
What agent could do to change your mind?
very expensive, have now moved into another properly and saved 200 per month
Attached Files
Comment on agent fees
very expensive, have now moved into another properly and saved 200 per month
Was this helpful? Yes
Jan 20,2016
Minithumbdown
By: 'helen'
Jan 20,2016
5 people found
this helpful
Worse letting agent iv come across asked for repairs to be carried out as I have mold from rising damp and a roof that need fully recovered doing plus a door that has a huge cap all way round letting cold and rain in, also ...
read full review
Was this helpful? Yes
Areas covered



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 3 7 0 0 0 0 1 1

Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Quarters of Leeds

Individual Branch Awards

Opening hours





.
As Seen On

Find the Best Agent to
Sell or Rent Your Home