1 Star Review
Aug 11,2015
By: 'Gareth'
Aug 11,2015
Branch: Manchester, 111 Piccadilly
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: M16
Branch: Manchester, 111 Piccadilly
Lettings (as a Tenant)
Postcode: M16
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people found
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I had a really poor experience with this letting company. More than happy to answer the phone when you want to put a deposit down, then only reply via email when living in the house due to all the issues. The house was in a very poor state, damp walls and very dated. The one thing that stuck out was how they stated they were...
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5 Star Review
Feb 25,2012
By: 'Ian T Price'
Feb 25,2012
Branch: Manchester, 111 Piccadilly
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode:
Branch: Manchester, 111 Piccadilly
Lettings (as a Landlord)
Postcode:
0
people found
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Qualety provides a full quality service that covers all aspects of property letting.
As an overseas landlord I require a comprehensive service that includes tenant sourcing & ref. checking, rent collection and full maintenance provision.
Qualety has admirably provided all these aspects of a lettings service....
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Areas covered
- M1
- Sale
- M14
- Manchester
- M16
- Salford
- M20
- M7
- M4
- M6
- M15
- M25
- M8
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees
100% accuracy of agent's valuations
Price range of properties reviewed
Sales
Letting
Review statistics
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Job vacancies
Please see a list of jobs available
Agent Fees
Referencing fee £69.00 per tenant
Guarantor fee £39.00 (although the first guarantor on anyone property is free if submitted at the same time as the tenant referencing)
Checkout fee £60.00 per tenant
Missed appointment fee £35.00 (charged in the event of not being ready for check-out and the appointment
having to be rebooked). This may also incur additional rent payments
Holding fee £200 (charged in the event that an applicant wishes to hold the property for longer than a week). The fee forms part of the first months rent when the applicant moves in but is non refundable if they withdraw for any
reason.
Keys - If we have to let someone into their property, however accidently caused, there will be a charge of £20 and double this amount if it is a bank holiday or after midnight.
Keys - Replacement keys are £15 in addition to the above.
Please note these fees are non refundable
Last updated at 12:48 PM 22/08/2016 by
Complaints Procedure
As a firm accredited by the National Approved Letting Scheme QuaLETy Ltd aims to provide the highest standards of service to all landlords and tenants. To ensure your interests are safeguarded, we offer the following:
If you believe you have a grievance, please write in the first instance to Mrs Sandra Savage-Fisher at the address
below:
QuaLETy Ltd, 111 Piccadilly, Manchester, M1 2HY
The grievance will be acknowledged within 3 working days and then investigated thoroughly in accordance with
established âin-houseâ procedures. A formal written outcome of the complaint will be sent to you within 21 days. If
we require longer than this timescale we will advise you in writing and confirm our revised response date.
If you are dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to
Ombudsman Services, Brew House, Wilderspool Park, Greenhall's Avenue, Warrington, WA4 6HL
www.ombudsman-services.org
Last updated at 12:48 PM 22/08/2016 by
Awards won by QuaLETy Ltd
Individual Branch Awards
Sandra Savage-Fisher
Director
2 reviews
