QuaLETy Ltd
3.7/5, 6 reviews
67% recommended
0% lettings valuation accuracy
75% lettings fee satisfaction
Letting agent based in Manchester area, experienced in managing single let properties and HMO's (shared accommodation). We are an ethical company dedicated to helping both landlords and tenants. show more Letting agent based in Manchester area, experienced in managing single let properties and HMO's (shared accommodation). We are an ethical company dedicated to helping both landlords and tenants.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 0% 75% £395 £630
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 3 2 0 0 0 0 0 0
Areas covered
  • M1
Address

111 Piccadilly
Manchester
City of Manchester
M1 2HY
0844 856 1040

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NALS DPS SAGEagent Property Redress Scheme
Latest Properties

No Properties

“Lovely experience...”

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May 24,2018
Minithumbup
By: 'EllieMonaghan'
May 24,2018
0 people found
this helpful
Had a great letting experience with Sandra, very fair, no nonsense and efficient. Was very efficient with getting things sorted quockly when needed, very helpful throughout the whole process....
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Comment on agent fees
Reasonable for the type of property.
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By: Sandra Savage-Fisher
May 24, 2018
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Thank you Ellie for your kind review. ...

“I moved in to a house share and It was ......”

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Mar 05,2018
Minithumbup
By: 'James'
Mar 05,2018
0 people found
this helpful
I moved in to a house share and It was genuinely a smooth process for me. There has been problems in the house and are currently still ongoing issues but when I email the agency they come back to me very quickly and if they ...
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Comment on agent fees
competitive fee's
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“I had a bad experience with this agency, they make ......”

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Nov 07,2017
Minithumbdown
By: 'Poor'
Nov 07,2017
0 people found
this helpful
I had a bad experience with this agency, they make me feel like they work only in the interest of the landlord, they don't care if you are not happy or not as long as you pay, it takes ages to sort out any issues!!! ...
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By: George
Nov 08, 2017
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You know it's not only about a cleaner, all the problems are getting sorted out very slow, it takes even 3-4 months to fix something properly on a property!!! The agency doesn't represent the interests of their tenants... BY THE WAY IN THE CONTRACT Doesn't said the cleaning is not provided by qualety, said clearly every 2 weeks someone should do the cleaning! ...

“QuaLETy has been a breath of fresh air. They were ......”

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Nov 02,2017
Minithumbup
By: 'Ben'
Nov 02,2017
0 people found
this helpful
QuaLETy has been a breath of fresh air. They were the third letting agent in 6 months for the property I was staying in and I've not had a single complaint with them. The property has been maintained well and promises have been followed through with. ...
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“I had a really poor experience with this letting company. ......”

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Aug 11,2015
Minithumbdown
By: 'Gareth'
Aug 11,2015
0 people found
this helpful
I had a really poor experience with this letting company. More than happy to answer the phone when you want to put a deposit down, then only reply via email when living in the house due to all the issues. The house was in a ...
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By: Sandra
Aug 26, 2015
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I am grateful for the right to reply that the site provides as I find this claim most offensive, my agency takes pride in delivering the highest standards of service to both it's tenants and it's landlords. Customers have not only a mobile number and an email address but also an office answering service to ensure that all calls can be dealt with promptly and efficiently. With regard to the statement regarding the house being damp the only site within the property was a corridor wall where a leak ...

“Qualety provides a full quality service that covers all aspects ......”

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Feb 25,2012
Minithumbup
By: 'Ian'
Feb 25,2012
0 people found
this helpful
Qualety provides a full quality service that covers all aspects of property letting. As an overseas landlord I require a comprehensive service that includes tenant sourcing & ref. checking, rent collection and full maintenance provision. Qualety has admirably provided all these aspects of a lettings service....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

As a firm accredited by the National Approved Letting Scheme QuaLETy Ltd aims to provide the highest standards of service to all landlords and tenants. To ensure your interests are safeguarded, we offer the following:
If you believe you have a grievance, please write in the first instance to Mrs Sandra Savage-Fisher at the address
below:
QuaLETy Ltd, 111 Piccadilly, Manchester, M1 2HY
The grievance will be acknowledged within 3 working days and then investigated thoroughly in accordance with
established “in-house” procedures. A formal written outcome of the complaint will be sent to you within 21 days. If
we require longer than this timescale we will advise you in writing and confirm our revised response date.
If you are dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to
Ombudsman Services, Brew House, Wilderspool Park, Greenhall's Avenue, Warrington, WA4 6HL
www.ombudsman-services.org
Last updated at 9:13 AM 01/11/2018 by Sandra Savage-Fisher

Awards won by QuaLETy Ltd

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