Branch: Norwich, 4 Ber Street
Services: Lettings (as a Tenant)
Rent PCM: £825 Would you recommend?: No
Postcode: NR1
Branch: Norwich, 4 Ber Street
Lettings (as a Tenant)
Rent PCM: £825 Postcode: NR1
1people found this helpful
Absolutely appalling letting agency, terrible communication, and won't ever admit to making a mistake.
They should be banned from operating with the terrible attitude they bring to property management .... read full review
“Megan George, pymm & company Estate Ajant tol......”
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1 Star Review
Jul 25,2022
Megan
By:
'NPM PD Katuwanagamage.'
Jul 25,2022
Branch: Norwich, 4 Ber Street
Services: Lettings (as a Tenant)
Rent PCM: £660 Would you recommend?: No
Postcode: NR8
Branch: Norwich, 4 Ber Street
Lettings (as a Tenant)
Rent PCM: £660 Postcode: NR8
0people found this helpful
Megan George, pymm & company Estate Ajant told me to use the kettle when I don't have the hot water and my boiler is not working, told me it's not something Argent. They will not fixed some thing go wrong, don't get any Propetey's from Pymm & ... read full review
Branch: Norwich, 4 Ber Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: NR8
Branch: Norwich, 4 Ber Street
Lettings (as a Landlord)
Postcode: NR8
0people found this helpful
I have been dealing with Pymm & Co for over seven years now and Mel for at least five. Whenever I contact them I have also found them very efficient and seem to be able to vet the applicants very thoroughly and quickly. When you hear ... read full review
“Buying a property through Pymms I found staff......”
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5 Star Review
Aug 25,2021
By:
'Pam Eagling'
Aug 25,2021
Branch: Norwich, 4 Ber Street
Services: Sales (as a Buyer)
Sold price: £285000 Would you recommend?: Yes
Postcode: NR16
Branch: Norwich, 4 Ber Street
Sales (as a Buyer)
Sold price: £285000 Postcode: NR16
0people found this helpful
Buying a property through Pymms I found staff very efficient and friendly with great advice given too. If it wasn't for a member of staff here I wouldn't have completed my sale last day of June so I am completely grateful.... read full review
“I recently purchased a property through Pymm ......”
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5 Star Review
Aug 24,2021
By:
'Nicola'
Aug 24,2021
Branch: Norwich, 4 Ber Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: NR7
Branch: Norwich, 4 Ber Street
Sales (as a Buyer)
Postcode: NR7
0people found this helpful
I recently purchased a property through Pymm and Co and was very happy with the service. Rachel Ingleby was very helpful and kept me updated throughout. She was quick to answer any queries I had and helped push the purchase through towards the end of ... read full review
“Overall I have been extremely dissatisfied wi......”
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1 Star Review
May 26,2021
Deborah
By:
'Disappointed'
May 26,2021
Branch: Norwich, 4 Ber Street
Services: Lettings (as a Landlord)
Rent PCM: £725 Would you recommend?: No
Postcode: NR3
Branch: Norwich, 4 Ber Street
Lettings (as a Landlord)
Rent PCM: £725 Postcode: NR3
3people found this helpful
Overall I have been extremely dissatisfied with Pymm and Co's as an agent, in terms of their poor customer service, lack of proper communications, inefficiency, disorganization, and inability to manage properly works that were required at my property.
Throughout the period that Pymm and Co ... read full review
Comment on agent fees
Throughout the period that Pymm and Co were 'managing' my property, I was surprised at the high cost of works conducted by their contractors. I have since heard from 3 separate contractors that Pymm and Co charge 'hidden commission' on all works done at properties they manage. There was nothing in the contract, and I would not have agreed to it had I know about it.
“Professional friendly help with buying our ho......”
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5 Star Review
May 06,2021
Leon
By:
'Julie Norton'
May 06,2021
Branch: Norwich, 4 Ber Street
Services: Sales (as a Buyer)
Sold price: £222500 Would you recommend?: Yes
Postcode: NR4
Branch: Norwich, 4 Ber Street
Sales (as a Buyer)
Sold price: £222500 Postcode: NR4
0people found this helpful
Professional friendly help with buying our house which had a few hold ups along the way which were sorted out thanks to Leon for his help... read full review
“From initial valuation by Jack & interaction ......”
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5 Star Review
Apr 29,2021
Leon
By:
'Kim'
Apr 29,2021
Branch: Norwich, 4 Ber Street
Services: Sales (as a Vendor)
Sold price: £275000 Would you recommend?: Yes
Postcode: NR7
Branch: Norwich, 4 Ber Street
Sales (as a Vendor)
Sold price: £275000 Postcode: NR7
1people found this helpful
From initial valuation by Jack & interaction with Leon Ramsden Operations Manager, the service has been excellent. The whole process can seem stressful but with Leon's straight forward approach & support the sale of our house has gone through. So thank you Leon for your unwavering & calming ... read full review
“Very easy to deal with and welcoming. Just si......”
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5 Star Review
Apr 19,2021
Stuart
By:
'Patrick Seabourn'
Apr 19,2021
Branch: Norwich, 4 Ber Street
Services: Lettings (as a Tenant)
Rent PCM: £695 Would you recommend?: Yes
Postcode: NR9
Branch: Norwich, 4 Ber Street
Lettings (as a Tenant)
Rent PCM: £695 Postcode: NR9
1people found this helpful
Very easy to deal with and welcoming. Just simple which is refreshing these days. Viewing was quick but informative. Landlord was lovely to... read full review
Branch: Norwich, 4 Ber Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: SG4
Branch: Norwich, 4 Ber Street
Sales (Prospective customer)
Postcode: SG4
3people found this helpful
Pymm & Co were more than happy to rent out a dangerously mouldy house to a family, a serious health hazard. They don't seem to think that they have any responsibility to the people who use their agency to rent a house. If you rent through ... read full review
Branch: Norwich, 4 Ber Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: NR3
Branch: Norwich, 4 Ber Street
Lettings (Prospective customer)
Postcode: NR3
1people found this helpful
Pymm and Co have rented out a home in a disgraceful condition to my friends, with damp and mould on the ceiling, walls, and under the sink, as you can see from the pictures attached below, and has damaged the personal belongings of the tenants. ... read full review
“My Pymm and co experience was nothing but ex......”
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5 Star Review
Apr 07,2021
Deborah
By:
'Christopher'
Apr 07,2021
Branch: Norwich, 4 Ber Street
Services: Lettings (as a Tenant)
Rent PCM: £750 Would you recommend?: Yes
Postcode: NR12
Branch: Norwich, 4 Ber Street
Lettings (as a Tenant)
Rent PCM: £750 Postcode: NR12
0people found this helpful
My Pymm and co experience was nothing but excellent from start to finish of my 6 month tenancy. From getting the keys to handing them back . If I had any issues with the property of which there wasn't many it couldn't have been dealt with any ... read full review
“I have dealt with pymm and co for a number of......”
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5 Star Review
Apr 07,2021
Deborah
By:
'Christopher'
Apr 07,2021
Branch: Norwich, 4 Ber Street
Services: Property Management
Would you recommend?: Yes
Postcode: NR13
Branch: Norwich, 4 Ber Street
Property Management
Postcode: NR13
0people found this helpful
I have dealt with pymm and co for a number of years from my first dealings to present I have always been impressed with the reliable proffesional service I have recieved... read full review
Branch: Norwich, 4 Ber Street
Services: Lettings (Prospective customer)
Rent PCM: £725 Would you recommend?: No
Postcode: NR3
Branch: Norwich, 4 Ber Street
Lettings (Prospective customer)
Rent PCM: £725 Postcode: NR3
2people found this helpful
Horrible agency. They don't care about tenants and would rather try to ignore/silence them than fix their horrible property or make amends with the tenants they've wronged.... read full review
“Disgusting service, rented house FULL of mould & damp...”
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1 Star Review
Apr 06,2021
By:
'Magdalena'
Apr 06,2021
Branch: Norwich, 4 Ber Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NR3
Branch: Norwich, 4 Ber Street
Lettings (as a Tenant)
Postcode: NR3
3people found this helpful
My partner and I were with Pymm & Co for 6 months. For the entirety of our tenancy the house was covered in black mould as a result of severe damp that Pymm & Co avoided doing anything about. Our belongings were ruined as a result, we had ... read full review
“Black Mould in a PandemicAVOID LIKE THE PLA......”
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1 Star Review
Apr 06,2021
By:
'Spoon'
Apr 06,2021
Branch: Brundall, 76 The Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NR3
Branch: Brundall, 76 The Street
Lettings (as a Tenant)
Postcode: NR3
0people found this helpful
Black Mould in a Pandemic
AVOID LIKE THE PLAGUE
Pymm and Co believe that it is acceptable to give young tenants the short end of the stick because they can't fight back as easily. They don't have the time, money, nor authority of people older ... read full review
“If I could give 0 stars I would. Pymm & Co di......”
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1 Star Review
Apr 05,2021
Stuart
By:
'A'
Apr 05,2021
Branch: Norwich, 4 Ber Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: NR3
Branch: Norwich, 4 Ber Street
Lettings (Prospective customer)
Postcode: NR3
5people found this helpful
If I could give 0 stars I would. Pymm & Co did not deal with damp and mould in their property, and then re-let without fixing the issues while hiking the rent. AVOID!... read full review
Branch: Norwich, 4 Ber Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NR2
Branch: Norwich, 4 Ber Street
Lettings (as a Tenant)
Postcode: NR2
5people found this helpful
Pymm & Co rented a home that was clearly unfit for human habitation to an NHS worker and their partner. Damaged their belongings and took a toll on their mental health, all during a pandemic! No help given - only recommended that the tenants buy a ... read full review
Branch: Norwich, 4 Ber Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: NR3
Branch: Norwich, 4 Ber Street
Lettings (Prospective customer)
Postcode: NR3
3people found this helpful
Continuing to avoid issues regarding damp and mould in one of their properties, and treating tenants poorly. Terribly company, definitely AVOID!!... read full review
Branch: Norwich, 4 Ber Street
Services: Lettings (as a Tenant)
Rent PCM: £1000 Would you recommend?: No
Postcode: NR3
Branch: Norwich, 4 Ber Street
Lettings (as a Tenant)
Rent PCM: £1000 Postcode: NR3
3people found this helpful
Pymm and Co have refused to act to compensate their customer Magdalena after forcing her to live in a mould covered property, they repeated forced her to pay for the costs of living in a unlivable property.
Absolutely disgusting.... read full review
“Pymm & Co rented out a property full of damp ......”
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1 Star Review
Apr 05,2021
By:
'Niahl'
Apr 05,2021
Branch: Norwich, 4 Ber Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NR5
Branch: Norwich, 4 Ber Street
Lettings (as a Tenant)
Postcode: NR5
4people found this helpful
Pymm & Co rented out a property full of damp and mould, and refused to see the necessary repairs done to the house to make it in a safe, liveable condition.
They clearly treat their tenants with nothing but contempt, seeing us as nothing more than ... read full review
Branch: Norwich, 4 Ber Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: NR2
Branch: Norwich, 4 Ber Street
Lettings (Prospective customer)
Postcode: NR2
2people found this helpful
Pymm & Co astound me. They were happy to let a dangerously mouldy house to an NHS worker during a pandemic. They don't seem to think that they have a moral or legal responsibility to the people who use their agency to rent a house. Well, ... read full review
“Shocking agency! They still descriminate agai......”
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1 Star Review
Sep 24,2020
By:
'Paul'
Sep 24,2020
Branch: Norwich, 4 Ber Street
Services: Lettings (Prospective customer)
Rent PCM: £1500 Would you recommend?: No
Postcode: NR2
Branch: Norwich, 4 Ber Street
Lettings (Prospective customer)
Rent PCM: £1500 Postcode: NR2
5people found this helpful
Shocking agency! They still descriminate against people on benefits and the disabled which is against the law.Rude arrogant staff.like so many others have said avoid at all costs !... read full review
“My daughter booked a viewing for a rental pro......”
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1 Star Review
Sep 09,2020
By:
'Add'
Sep 09,2020
Branch: Norwich, 4 Ber Street
Services: Lettings (Prospective customer)
Rent PCM: £750 Would you recommend?: No
Postcode: NR7
Branch: Norwich, 4 Ber Street
Lettings (Prospective customer)
Rent PCM: £750 Postcode: NR7
5people found this helpful
My daughter booked a viewing for a rental property advertised by pymm and co , on arrival was told that all viewings for that day had been cancelled, made another appointment for the same property, turned up and was told it had already been let, no ... read full review
Branch: Norwich, 4 Ber Street
Services: Lettings (as a Landlord)
Rent PCM: £695 Would you recommend?: Yes
Postcode: NR3
Branch: Norwich, 4 Ber Street
Lettings (as a Landlord)
Rent PCM: £695 Postcode: NR3
0people found this helpful
Pymm&Co provided me with a professional streamlined service for letting out my property. They were excellent. Sorting out all the requirements, finding tenants and keeping me updated. I can highly recommend them for Lettings from a Landlord and Tenancy viewpoint. Nadine of the Norwich ... read full review
Branch: Norwich, 4 Ber Street
Services: Buying agent
Would you recommend?: Yes
Postcode: NR6
Branch: Norwich, 4 Ber Street
Buying agent
Postcode: NR6
0people found this helpful
Megan is an asset to Pymm and Co. I had a friend travelling in to accompany me on a viewing, Megan made this possible by taking her own time to do a viewing out of office hours!
Thank you Megan. KG... read full review
Branch: Norwich, 4 Ber Street
Services: Lettings (as a Landlord)
Rent PCM: £695 Would you recommend?: Yes
Postcode: NR1
Branch: Norwich, 4 Ber Street
Lettings (as a Landlord)
Rent PCM: £695 Postcode: NR1
1people found this helpful
Thanks again for the wonderful service received and finding us a new tenant in these uncertain times. Special thanks to all the Ladies in the Norwich office including Sarah, Andra. Megan, Mel and Nadine. Our tenant had to leave early and a new tenant was ... read full review
“I've had an excellent experience renting out ......”
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5 Star Review
Jun 17,2020
Stuart
By:
'Ben'
Jun 17,2020
Branch: Norwich, 4 Ber Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: NR2
Branch: Norwich, 4 Ber Street
Lettings (as a Landlord)
Postcode: NR2
1people found this helpful
I've had an excellent experience renting out my property with Pymm and Co. They were very friendly and helpful throughout and ensured a smooth process even with the backdrop of COVID-19. Would thoroughly recommend.... read full review
“We picked up the keys for our new property, 2......”
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5 Star Review
May 30,2020
Sarah
By:
'Jessica'
May 30,2020
Branch: Norwich, 4 Ber Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NR3
Branch: Norwich, 4 Ber Street
Lettings (as a Tenant)
Postcode: NR3
1people found this helpful
We picked up the keys for our new property, 2 weeks ago, Sarah Norman and the team at Pymm & Co were excellent throughout the whole process, making sure there was a 2 meter distance to collect the keys, also sent us a video of the property as ... read full review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 9:34 AM 26/09/2019 by heather heather