Purple Frog Property Ltd

Whatever you do, do not use this company. I am a Professional Landlord of almost 10 years with multiple properties in many areas with many agents. Purple Frog sadly have been awful Over the past few months I have had to endure: - property with no tenants having been told that tenants ... Read Full Review

Would absolutely NOT recommend purple frog - read this On the 23rd of September I moved into my flat. Prior to that I spoke to the landlord and he said that's fine he will drop the keys off at the office, I also messaged abder, and he said collect the keys from the office, I told him the ... Read Full Review

Would absolutely NOT recommend purple frog - read this On the 23rd of September I moved into my flat. Prior to that I spoke to the landlord and he said that's fine he will drop the keys off at the office, I also messaged abder, and he said collect the keys from the office, I told him the ... Read Full Review

Would absolutely NOT recommend purple frog - read this On the 23rd of September I moved into my flat. Prior to that I spoke to the landlord and he said that's fine he will drop the keys off at the office, I also messaged abder, and he said collect the keys from the office, I told him the ... Read Full Review

Would absolutely NOT recommend purple frog - read this On the 23rd of September I moved into my flat. Prior to that I spoke to the landlord and he said that's fine he will drop the keys off at the office, I also messaged abder, and he said collect the keys from the office, I told him the ... Read Full Review

House that we rented was alright, however this was due to direct contact with the landlords to fix everything as purple frog never responded to any contact for maintenance that we sent to them. The house was initially still being decorated when we moved it and was far from clean, we have left the ... Read Full Review

My daughter rented student accommodation with Purple Frog in Nottingham, renting a room on Berridge Rd for academic year 21 - 22 . The house is worn and dated , lots of problems with electrics tripping , broken washing machine and at times the water from the washer leaked through the ceiling to ... Read Full Review

WORSE letting agents! Daughter moved in to the filthiest house, broken furniture in most rooms , Old tenants belongings left in house, no WiFi set up (still 21 days later) emergency exits blocked, no keys given for individual room- had to call emergency locksmith that they have still not returned ... Read Full Review

To my knowledge, this is the first review I've ever written; I'm not one to make a fuss of it when something doesn't go my way. However, even I have my limits and I regret that my passivity may have ever contributed to this vile company's assumption it can tread on the rights of ... Read Full Review

Third year students that stayed in Flat 2 Thomas Place 2020-21. An absolute joke, when we first got the keys, Daniel gave me the wrong ones, and left me waiting for him at the door for an hour, came back (couldn't even find the property) and GAVE ME THE WRONG ONES AGAIN. Cycle repeated a ... Read Full Review

One of the worst agents i've dealt with I have rented many times from verious agencies in the last 10 years, and purple frog have been by far the worst of the bunch. Deposits are entirely unsafe with these people, you will not recieved the whole amount back regardless of the steps you ... Read Full Review

Purple Frog is a gaggle of money-grabbers and swindlers who wouldn't know a breach of contract if it knocked over their fence and then their letting agency didn't fix it for 6+ months. In fact, as of time of writing it still isn't fixed. When we moved in the house was disgusting, ... Read Full Review

Purple Frog will do nothing to maintain your property and will steal deposits from tenants. We were unfortunate enough to get Akash who is blatantly underqualified, has no idea what he is doing, and communicates like a stroppy child when asked to do repairs or explain charges to a deposit. AVOID AT ... Read Full Review

DO NOT use Purple Frog. Take your money literally anywhere else. Initially they "forgot" to return our holding deposit, and we had to ask for it back. The house has been in a state of disrepair the whole time we've been here. Because of this we've had loads of disruptive ... Read Full Review

If less than 1 star was available they would get it, terrible communication if any. Have to chase them for any update, most staff don't know how to return calls or messages and a constant poor attitude to any enquiry. Only person worth any mention Nadine ... Read Full Review

the property is a nightmare no hot water broken washing machine broken kitchen table ( no one fix it for 4 months) and the staffs are terrible as well I have paid the full rent already and they suddenly increased the price and ask me for more money. What is wrong with these ... Read Full Review

Avoid at all costs! Awful agency, take your money and don't care about the service. House we rented was full of previous tenants rubbish, disgustingly dirty and had over 30 issues or damaged reported. Didn't get any of this sorted till 3 months into tenancy. Now at the end of the tenancy ... Read Full Review

Students be warned of this agency! Nothing is ever simple with Purple Frog. In fact, every time I contacted them (even for something considered simple) problems arose due to the staff not being responsive or not bothering to sort things out properly. The communication across the management team ... Read Full Review

Absolutely terrible company. I can't stress enough how bad and rude they are. Save your money and do NOT go to this place. They refuse to acknowledge that they are responsible for a lot of issues and then continue to be rude about it. Never again will we ever go to this company. ... Read Full Review

Literally the worst letting agency company I have came across, dealt with the Nottingham branch and the staff was beyond incompetent to say the least, on several occasions they would randomly add hundreds to the amount that was meant to be paid - luckily we caught on early and started making notes ... Read Full Review