Purplebricks
1.3/5, 249 reviews
9% recommended
42% sales valuation accuracy
25% sales fee satisfaction
38% lettings valuation accuracy
20% lettings fee satisfaction
Purplebricks has been one of the property industry’s leading online and hybrid agents in the UK. We are proud to deliver service that includes:- A low fixed fee for selling or letting your property, saving you thousands versus ... show more Purplebricks has been one of the property industry’s leading online and hybrid agents in the UK.
We are proud to deliver service that includes:
- A low fixed fee for selling or letting your property, saving you thousands versus a high street
- Your very own Local Property or Lettings Expert, dedicated to providing the very best service
- Your property will be listed on all major property portals and websites, including Zoopla and Rightmove
- Open 24/7 when most High Street agents are closed.
- Properties can be fully managed, just pass us the keys.
Do not hesitate to use the free home valuation tool to receive an estimate of your property value. We would love to hear from you!

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 42% 25% £66,000 £3,500,000
Lettings 38% 20% £390 £1,550
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 27 0 22 19 119 1 29 0 30
Areas covered
Address

Suite 7 First Floor, Cranmore Place, Cranmore Drive
Shirley,Solihull
West Midlands
B90 4RZ
0800 810 8008

Opening Hours
  • Open: 24/7
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

No Properties

“I instructed these so called property experts to market my 3 ......”

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Oct 09,2016
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By: 'Deutchlander196'
Oct 09,2016
37 people found
this helpful

allAgents says

Purplebricks challenged the authenticity of this review

The reviewer said "If we are fakes, then why have we paid them a fee for selling our house?"
I instructed these so called property experts to market my 3 bedroomed house in Aldridge, West Midlands at the end of July 2016 having marketed it with another agent previously (at a higher price...the more you learn the more you know)! Things started...slowly but got ...
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“There are to many problems with this company to mention ......”

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Sep 26,2016
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By: 'Miles C'
Sep 26,2016
31 people found
this helpful

allAgents says

Purplebricks challenged the authenticity of this review

The reviewer said "Sorry to hear that Purplebricks is attacking your site, your site is probably one of the last sites that gives a true review of Purplebricks. They seem to be trying to clear the internet of all negative reviews after their apperance on the BBC watch dog program."
There are to many problems with this company to mention here and I ended up going to the Property Ombudsman, so here are a couple. First problem is the company, they do nothing for the fee except list it on the property sites. If you ...
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Comment on agent fees
The Agent was fine just doing his job selling a product. The company was the problem.
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“Very disappointed with Purple Bricks!! We did absolutely everything ourselves ......”

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Sep 07,2016
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By: 'Unhappy from WSM'
Sep 07,2016
27 people found
this helpful

allAgents says

Purplebricks challenged the authenticity of this review

The reviewer said "I am not a fake reviewer!!"
Very disappointed with Purple Bricks!! We did absolutely everything ourselves and now they want to charge us for conveyancing even tho going by their previous service we decided this would probably not be up to standard! Very very disappointed all round!!!...
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Comment on agent fees
Money for old rope it seems
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By: Mia
Sep 19, 2016
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We had a similar experience with Purplebricks. Absolute rubbish, got the valuation wrong, poor communication and even though we haven't sold the property they want their money for doing basically nothing?? ...

“Purple Bricks were efficient at the opening stages of marketing ......”

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Aug 31,2016
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By: 'Never again'
Aug 31,2016
34 people found
this helpful

allAgents says

Purplebricks challenged the authenticity of this review

The reviewer said "Yes I did use Purple Bricks to try and sell my house and yes I can honestly say I would never use them again or recommend them to anyone."
Purple Bricks were efficient at the opening stages of marketing our house through them. We had a few viewings but not a huge amount . I never felt they were pursuing possible buyers and their advertising service is purely online . After we received an offer I ...
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Comment on agent fees
The fees are exceptionally cheap and I'm afraid to say you get what you pay for .
Was this helpful? Yes
By: Tony Procter
Oct 31, 2016
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You also state the following "The fact that a house buying deal for properties costing £900k can be cancelled just like that, with no mediation or advice given to the potential buyer from purplebricks is absolutely shocking and deeply unprofessional . I have made my feelings clear to the Area Manager Richard Elphick that this system , which has left us high and dry , needs to be changed immediately" Do you really think they care, I can almost hear the laughter from here, they are already loo ...

“I would avoid a house in the future if I ......”

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Aug 11,2016
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By: 'Catherine'
Aug 11,2016
33 people found
this helpful

allAgents says

Purplebricks challenged the authenticity of this review
I would avoid a house in the future if I saw Purple Bricks was the estate agents. We attended an open house viewing and put in asking price that the seller was asking for. 5 days later we still hadn't received any sort of communication from ...
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“We had the first agent over in May, who then ......”

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Aug 10,2016
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By: 'Aidan'
Aug 10,2016
33 people found
this helpful

allAgents says

Purplebricks challenged the authenticity of this review
We had the first agent over in May, who then disappeared & did not answer calls or emails. 2 months later we had another agent come over. He undervalued by 40k but when I later spoke to him this changed the original quote. He even suggested we ...
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By: DDJ Bennett
Sep 01, 2016
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I am currently experiencing the same problems with Purple bircks and the agent did not disclosing that if you have defered payment you have to use their Solicitors who charge a ridiculously higher fee which purple bricks takes either a commission or fee from. They despite several calls have not got back to me and we are currently in a limbo situation as all the documentation sent by their appointed overcharing solicitors was incorrect. I have contacted the TV Program Rip of Britain ( and sugges ...

“A terrible experience from start to finish. At no point ......”

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Apr 27,2016
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By: 'Lauren'
Apr 27,2016
33 people found
this helpful

allAgents says

Purplebricks challenged the authenticity of this review
A terrible experience from start to finish. At no point was the agent involved in our purchase, from booking the viewing, making the offer through to the actual purchase going through - 6 months later! I believe the lack of input from the agency contributed greatly ...
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“My experience with purplebricks means I would never use nor ......”

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Feb 27,2016
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By: 'Paul'
Feb 27,2016
24 people found
this helpful

allAgents says

Purplebricks challenged the authenticity of this review
My experience with purplebricks means I would never use nor recommend their service to anyone. Infact entirely the opposite.I made several offers on a property the first time it came on the market and enquired as to the reason twice it relisted with the ...
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“Prestatyn Listing I listed my property with PurpleBricks in January ......”

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Feb 08,2016
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By: 'Please read! Genuine Warning!'
Feb 08,2016
37 people found
this helpful

allAgents says

Purplebricks challenged the authenticity of this review

The reviewer said "...my review was not fake."
Prestatyn Listing I listed my property with PurpleBricks in January of this year. Unfortunately within 19 days of listing I had a financial issue that was out of my control resulting in me no longer being able to sell. When I reported this to my agent ...
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Comment on agent fees
BAD!! Hidden Fees!
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By: Andy
Feb 22, 2018
View all comments (3)
Sorry Mr Angel. I work for a high street independent agent. This really is not the case with regards withdrawal fees. Goodness knows where you get your info from ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 1:49 PM 13/12/2017 by allAgents

Awards won by Purplebricks

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