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Prospect Estate Agents

4.3/5, 2119 Reviews
86% Recommended

89% sales valuation accuracy

87% sales fee satisfaction

Contact Us
Established in 1990, Prospect Estate Agency is a multi-Award Winning Agency that uses an innovative, modern approach to estate agency, combined with a friendly and efficient service that allows us to remain at the forefront of the market. We offer Sales, Lettings, Property Management, Mortgages and Surveyors all u
nder one roof! This combination of services and our dedication to customer service throughout our 9 local offices, saw us awarded 'Best Estate Agency in Berkshire' and 'Best Lettings Agent in the UK' for two years running at the 2015-2016 UK Property Awards. This year we were also delighted to be awarded 'Best International Lettings Agency'! To register with us, or to arrange a free, no obligation sales or rental valuation, visitwww.prospect.co.uk
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sale89.00%87.00%£31,000£895,000
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
34412652635152939166938
Address

Prospect Estate Agents
24 King StreetReading, Berkshire
RG1 2HE
0118 955 9700

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 08:30 - 19:00
  2. 08:30 - 19:00
  3. 08:30 - 19:00
  4. 08:30 - 19:00
  5. 08:30 - 18:00
  6. 09:00 - 17:00
  7. 11:00 - 15:00
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
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  • ?National Homes Network
  • Move With Us
  • allAgents Portal
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  • Rightmove
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Latest Properties

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Prospect Estate Agents Branches (View All 10)
Images and Videos
BRANCH ASSET
Me and my husband have had a ...

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1 Star Review

By : 'Babe'
Branch : Camberley, 2 Southwell Park Road
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : GU15

30 Aug 2019
People found this helpful1

Me and my husband have had a terrible experience with this company. We will never in our lives be using them ... Read Full Review

Comments (0)Was this helpful?:
Great transaction support. ...

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2 Star Review

By : 'Philippa'
Branch : Bracknell, 36 High Street
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : RG12

11 Jul 2019
People found this helpful2

I've recently used Prospect to sell my house in Bracknell. The process didn't start brilliantly with some very pushy sales tactics from the assistant manager. I decided to go with Prospect as they were the only viable option for me. I was really pushed into using their recommended ... Read Full Review

Comments (0)Was this helpful?:
No show twice to view a ...

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1 Star Review

By : 'Sally'
Branch : Head Office Reading, 24 King Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : RG31

25 Jun 2019
People found this helpful0

Arranged a viewing to purchase a property! Appointment time came & went. Rang the agency to be told there was no booking in the diary! Lots of apologies & viewing rescheduled. Time came but no show again. Rang agency to be told (again) no appointment was showing in the diary. Put through to ... Read Full Review

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Landlords avoid - rip off ...

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1 Star Review

By : 'almostatenant'
Branch : Bracknell, 36 High Street
Services : Letting (As a Tenant)
Rent PCM : £1350
Would you recommend ? : No
Postcode : RG7

13 May 2019
People found this helpful1

Incredibly hogh, non-justifiable tenant so-called referencing fees. To run a credit check (a few quid), allegedly 'set up' the tenancy (10 min job), their pro rata rate equally £2103 per hour. Yes, more than 3 top barristers combined. Landlords - they refuse tenant offers whereby a tenant ... Read Full Review


Comments on Agent Fees

Bad is an understatement.

Comments (0)Was this helpful?:
Worst Agency ...

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1 Star Review
UserName

UserName

By : 'MK'
Branch : Maidenhead, 59 High Street
Services : Letting (As a Tenant)
Rent PCM : £1550
Would you recommend ? : No
Postcode : SL66

9 Apr 2019
People found this helpful1

Worst Agency ever! House dirty from begging no replies to email no support and at the end they don't want even give you deposit back! ... Read Full Review


Comments on Agent Fees

BAD!

Comments (0)Was this helpful?:
Exceptional ...

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5 Star Review
UserName

By : 'Lynne'
Branch : Winnersh, 399 Reading Road
Services : Sales (As a Vendor)
Sold price : £400000
Would you recommend ? : Yes
Postcode : RG41

31 Mar 2019
People found this helpful0

During our long search for a property, we encountered many agents. NONE measured up to David and Ryan's professionalism. They were on the ball from start to finish in selling our home but when we viewed properties through other agents, we felt so let down, They couldn't answer ... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
Poor ...

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1 Star Review

By : 'Not'
Branch : Bracknell, 36 High Street
Services : Letting (As a Tenant)
Rent PCM : £1000
Would you recommend ? : No
Postcode : RG7

23 Mar 2019
People found this helpful2

We rented from Prospect lettings in Bracknell. We were pre-warned of the horrors, but decided to go ahead anyway. Never again. To sum up in words; unprofessional, incompetent, useless. The list goes on... Boarderline criminal charges for doing nothing. The property was in an awful state of ... Read Full Review


Comments on Agent Fees

Over the top, excessive, greedy

Comments (0)Was this helpful?:
Please please please! ...

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1 Star Review

By : 'Nimali'
Branch : Bracknell, 36 High Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : RG12

22 Feb 2019
People found this helpful2

Please please please!! AVOID Prospect Estate Agency. I have been rented from 3 estate agents this was the 4th one and had an unbelievably bad experience. Once you have done the payment to secure the property, that's it, for them you are not exist anymore. You have to beg them to get things ... Read Full Review


Comments on Agent Fees

For renting a property they charge nearly £900 for admin fee but they don't do any of the work. They pass it other companies at the end.

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Poor Customer ...

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1 Star Review

By : 'DaveB'
Branch : Bracknell, 36 High Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : RG12

29 Jan 2019
People found this helpful0

Avoid this estate agents like the plague! We requested both a sales and rental valuation for our property which was confirmed for Monday 28 January at 12:00 pm. The time came and went and not even a courtesy call to say they were not going to attend. Communication is paramount in our opinion which ... Read Full Review


Comments on Agent Fees

N/A

Comments (0)Was this helpful?:
Mishandled price ...

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3 Star Review
UserName

By : 'Lotus'
Branch : Sandhurst, 38 Yorktown Road
Services : Sales (As a Vendor)
Sold price : £525000
Would you recommend ? : No
Postcode : GU47

8 Nov 2018
People found this helpful0

Actually we were impressed by the professionalism of the Branch Manager, but much less so by some of the staff. Here are some highs and lows:- 1. Probably ultimately achieved the highest price from the three agents that quoted for the business. 2. Too much haggling went on over their percentage ... Read Full Review


Comments on Agent Fees

Probably average, although wanted a performance increment to achieve a higher price

Comments (0)Was this helpful?:
Absolutely ...

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5 Star Review
UserName

By : 'Amrat'
Branch : Maidenhead, 59 High Street
Services : Letting (As a Owner)
Rent PCM : £1900
Would you recommend ? : Yes
Postcode : SL6

13 Sept 2018
People found this helpful0

Tristan wasvery professional and always was there to answer any questions I had. I felt comfortable with him and trusted his expert advice and opinions. He delivered as promised and I am very happy with the tenants that he found for us. When renewal time comes again I will be sure to be in ... Read Full Review


Comments on Agent Fees

Fees were reasonable and quite competitive against other estate agents we spoke to.

Comments (0)Was this helpful?:
Slightly unprofessional and ...

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2 Star Review

By : 'John'
Branch : Head Office Reading, 24 King Street
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : RG1

8 Aug 2018
People found this helpful2

The first time we viewed properties with Prospect the estate agent was 15 minutes late with no courtesy call. The agent had very little details on the history of the landlord and detailed specifics of the property such as council tax bands and parking permits etc. Constantly being told we should ... Read Full Review


Comments on Agent Fees

I believe the fees were around £350 and £500 holding deposits

Comments (1)Was this helpful?:

By : Danielle

18 Nov 2018

You are absolutely right! They are in only for the money and almost all of them are unprofessional. They try to, but don't succeed! They are always on the side of the landlords and are trying to rip...


Legend ...

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5 Star Review
UserName

By : 'Danny82'
Branch : Maidenhead, 59 High Street
Services : Letting (As a Tenant)
Rent PCM : £1750
Would you recommend ? : Yes
Postcode : SL61

11 Jul 2018
People found this helpful0

I literally only had three days to move into a property as my lease was ending elsewhere and another property fell through and Tristan managed to fast track it so I could move in on time which saved me a lot of stress and most importantly grief from the ... Read Full Review


Comments on Agent Fees

Happy with the fees

Comments (0)Was this helpful?:
Landlord ...

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5 Star Review
UserName

By : 'Mr'
Branch : Maidenhead, 59 High Street
Services : Letting (As a Owner)
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : SL6

20 Jun 2018
People found this helpful0

I met with prospect having had a really bad experience which I am glad I did Tristan and his team were fantastic from start to finish I wouldn't hesitate to recommend prospect to anyone simply great job ... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
Great ...

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5 Star Review
UserName

UserName

By : 'Avishek'
Branch : Maidenhead, 59 High Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SL6

13 Jun 2018
People found this helpful0

I was looking for a house to rent in Maidenhead before moving there from India. I got in touch with Prospects and they were absolutely amazing in every aspect. They helped me view the flat via FaceTime as I wasn't able to make it in person. The team is extremely responsive and makes a real ... Read Full Review

Comments (0)Was this helpful?:
Really bad agency. Non ...

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1 Star Review
UserName

By : 'Very'
Branch : Head Office Reading, 24 King Street
Services : Letting (As a Tenant)
Rent PCM : £1500
Would you recommend ? : No
Postcode : GU16

12 Jun 2018
People found this helpful2

They never solve the problem. Always saying the Landlord is away and never answer the phone. Then, why an estate agency exist if is not to take own decisions without confirmation from the landlord? Then go away and I will contact the Landlord directly. At the checkin I have to pay for bateries ... Read Full Review


Comments on Agent Fees

For what they have done, bad.

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Do not sign up with this ...

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1 Star Review

By : 'Fed'
Branch : Head Office Reading, 24 King Street
Services : Letting (As a Tenant)
Rent PCM : £1100
Would you recommend ? : No
Postcode : RG1

29 May 2018
People found this helpful4

I've been with this agency for 5 years and now I am leaving the service has gone from terrible to outrageously bad! I've had to live with mould, ceilings falling down then being propped up with metal posts...yes whilst still living in the property! Electric shocks from cooker, leaks for ... Read Full Review


Comments on Agent Fees

Fees are ridiculous, they make you sign short hold so they can charge £115 every 6 months

Comments (0)Was this helpful?:
Very helpful finding our new ...

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5 Star Review
UserName

UserName

By : 'HK'
Branch : Maidenhead, 59 High Street
Services : Letting (As a Tenant)
Rent PCM : £1650
Would you recommend ? : Yes
Postcode : SL1

29 May 2018
People found this helpful1

Sam really helped us to find our new home . We had very specific requirements and he didn't give up on us . This young men was very patience and showed us around few houses . Well done Sam hope you keep your spirit and level of helpfulness, it was very lovely to meet you . Tristan was in ... Read Full Review


Comments on Agent Fees

Find a Agents fees a bit steep but not sure what other agents charge and can't compare.

Comments (0)Was this helpful?:
Fantastic ...

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5 Star Review

By : 'Keith'
Branch : Maidenhead, 59 High Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SL6

3 May 2018
People found this helpful0

Gareth Mainwaring was absolutely fantastic in making sure that all parties communicated with each other to facilitate a speedy completion. Not only was he helpful, but he was brilliant in ensuring that the interests from both sides were ... Read Full Review

Comments (0)Was this helpful?:
Professional ...

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5 Star Review
UserName

By : 'M'
Branch : Maidenhead, 59 High Street
Services : Letting (As a Owner)
Rent PCM : £700
Would you recommend ? : Yes
Postcode : HP13

18 Apr 2018
People found this helpful0

Kept informed during a fast move in. Tristan advised pros and cons throughout. Highly professional, reliable, efficient and knowledgeable. ... Read Full Review


Comments on Agent Fees

Ok

Comments (0)Was this helpful?:
1 - 20 of 2119 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.

Last updated at 1/14/2016, 4:38:55 AM by allAgents

Awards won by Prospect Estate Agents

Regional Awards Won by Prospect Estate Agents

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