The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.3/5, 2119 Reviews
86% Recommended
89% sales valuation accuracy
87% sales fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 89.00% | 87.00% | £31,000 | £895,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 344 | 12 | 652 | 63 | 515 | 29 | 391 | 6 | 69 | 38 |
Prospect Estate Agents
24 King Street, Reading, Berkshire
RG1 2HE
0118 955 9700










By : 'Babe'
Branch : Camberley, 2 Southwell Park Road
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : GU15
Me and my husband have had a terrible experience with this company. We will never in our lives be using them ... Read Full Review
By : 'Philippa'
Branch : Bracknell, 36 High Street
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : RG12
I've recently used Prospect to sell my house in Bracknell. The process didn't start brilliantly with some very pushy sales tactics from the assistant manager. I decided to go with Prospect as they were the only viable option for me. I was really pushed into using their recommended ... Read Full Review
By : 'Sally'
Branch : Head Office Reading, 24 King Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : RG31
Arranged a viewing to purchase a property! Appointment time came & went. Rang the agency to be told there was no booking in the diary! Lots of apologies & viewing rescheduled. Time came but no show again. Rang agency to be told (again) no appointment was showing in the diary. Put through to ... Read Full Review
By : 'almostatenant'
Branch : Bracknell, 36 High Street
Services : Letting (As a Tenant)
Rent PCM : £1350
Would you recommend ? : No
Postcode : RG7
Incredibly hogh, non-justifiable tenant so-called referencing fees. To run a credit check (a few quid), allegedly 'set up' the tenancy (10 min job), their pro rata rate equally £2103 per hour. Yes, more than 3 top barristers combined. Landlords - they refuse tenant offers whereby a tenant ... Read Full Review
Bad is an understatement.


By : 'MK'
Branch : Maidenhead, 59 High Street
Services : Letting (As a Tenant)
Rent PCM : £1550
Would you recommend ? : No
Postcode : SL66
Worst Agency ever! House dirty from begging no replies to email no support and at the end they don't want even give you deposit back! ... Read Full Review
BAD!

By : 'Lynne'
Branch : Winnersh, 399 Reading Road
Services : Sales (As a Vendor)
Sold price : £400000
Would you recommend ? : Yes
Postcode : RG41
During our long search for a property, we encountered many agents. NONE measured up to David and Ryan's professionalism. They were on the ball from start to finish in selling our home but when we viewed properties through other agents, we felt so let down, They couldn't answer ... Read Full Review
Good
By : 'Not'
Branch : Bracknell, 36 High Street
Services : Letting (As a Tenant)
Rent PCM : £1000
Would you recommend ? : No
Postcode : RG7
We rented from Prospect lettings in Bracknell. We were pre-warned of the horrors, but decided to go ahead anyway. Never again. To sum up in words; unprofessional, incompetent, useless. The list goes on... Boarderline criminal charges for doing nothing. The property was in an awful state of ... Read Full Review
Over the top, excessive, greedy
By : 'Nimali'
Branch : Bracknell, 36 High Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : RG12
Please please please!! AVOID Prospect Estate Agency. I have been rented from 3 estate agents this was the 4th one and had an unbelievably bad experience. Once you have done the payment to secure the property, that's it, for them you are not exist anymore. You have to beg them to get things ... Read Full Review
For renting a property they charge nearly £900 for admin fee but they don't do any of the work. They pass it other companies at the end.
By : 'DaveB'
Branch : Bracknell, 36 High Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : RG12
Avoid this estate agents like the plague! We requested both a sales and rental valuation for our property which was confirmed for Monday 28 January at 12:00 pm. The time came and went and not even a courtesy call to say they were not going to attend. Communication is paramount in our opinion which ... Read Full Review
N/A

By : 'Lotus'
Branch : Sandhurst, 38 Yorktown Road
Services : Sales (As a Vendor)
Sold price : £525000
Would you recommend ? : No
Postcode : GU47
Actually we were impressed by the professionalism of the Branch Manager, but much less so by some of the staff. Here are some highs and lows:- 1. Probably ultimately achieved the highest price from the three agents that quoted for the business. 2. Too much haggling went on over their percentage ... Read Full Review
Probably average, although wanted a performance increment to achieve a higher price

By : 'Amrat'
Branch : Maidenhead, 59 High Street
Services : Letting (As a Owner)
Rent PCM : £1900
Would you recommend ? : Yes
Postcode : SL6
Tristan wasvery professional and always was there to answer any questions I had. I felt comfortable with him and trusted his expert advice and opinions. He delivered as promised and I am very happy with the tenants that he found for us. When renewal time comes again I will be sure to be in ... Read Full Review
Fees were reasonable and quite competitive against other estate agents we spoke to.
By : 'John'
Branch : Head Office Reading, 24 King Street
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : RG1
The first time we viewed properties with Prospect the estate agent was 15 minutes late with no courtesy call. The agent had very little details on the history of the landlord and detailed specifics of the property such as council tax bands and parking permits etc. Constantly being told we should ... Read Full Review
I believe the fees were around £350 and £500 holding deposits
By : Danielle
18 Nov 2018You are absolutely right! They are in only for the money and almost all of them are unprofessional. They try to, but don't succeed! They are always on the side of the landlords and are trying to rip...

By : 'Danny82'
Branch : Maidenhead, 59 High Street
Services : Letting (As a Tenant)
Rent PCM : £1750
Would you recommend ? : Yes
Postcode : SL61
I literally only had three days to move into a property as my lease was ending elsewhere and another property fell through and Tristan managed to fast track it so I could move in on time which saved me a lot of stress and most importantly grief from the ... Read Full Review
Happy with the fees

By : 'Mr'
Branch : Maidenhead, 59 High Street
Services : Letting (As a Owner)
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : SL6
I met with prospect having had a really bad experience which I am glad I did Tristan and his team were fantastic from start to finish I wouldn't hesitate to recommend prospect to anyone simply great job ... Read Full Review
Good


By : 'Avishek'
Branch : Maidenhead, 59 High Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SL6
I was looking for a house to rent in Maidenhead before moving there from India. I got in touch with Prospects and they were absolutely amazing in every aspect. They helped me view the flat via FaceTime as I wasn't able to make it in person. The team is extremely responsive and makes a real ... Read Full Review

By : 'Very'
Branch : Head Office Reading, 24 King Street
Services : Letting (As a Tenant)
Rent PCM : £1500
Would you recommend ? : No
Postcode : GU16
They never solve the problem. Always saying the Landlord is away and never answer the phone. Then, why an estate agency exist if is not to take own decisions without confirmation from the landlord? Then go away and I will contact the Landlord directly. At the checkin I have to pay for bateries ... Read Full Review
For what they have done, bad.
By : 'Fed'
Branch : Head Office Reading, 24 King Street
Services : Letting (As a Tenant)
Rent PCM : £1100
Would you recommend ? : No
Postcode : RG1
I've been with this agency for 5 years and now I am leaving the service has gone from terrible to outrageously bad! I've had to live with mould, ceilings falling down then being propped up with metal posts...yes whilst still living in the property! Electric shocks from cooker, leaks for ... Read Full Review
Fees are ridiculous, they make you sign short hold so they can charge £115 every 6 months


By : 'HK'
Branch : Maidenhead, 59 High Street
Services : Letting (As a Tenant)
Rent PCM : £1650
Would you recommend ? : Yes
Postcode : SL1
Sam really helped us to find our new home . We had very specific requirements and he didn't give up on us . This young men was very patience and showed us around few houses . Well done Sam hope you keep your spirit and level of helpfulness, it was very lovely to meet you . Tristan was in ... Read Full Review
Find a Agents fees a bit steep but not sure what other agents charge and can't compare.
By : 'Keith'
Branch : Maidenhead, 59 High Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SL6
Gareth Mainwaring was absolutely fantastic in making sure that all parties communicated with each other to facilitate a speedy completion. Not only was he helpful, but he was brilliant in ensuring that the interests from both sides were ... Read Full Review

By : 'M'
Branch : Maidenhead, 59 High Street
Services : Letting (As a Owner)
Rent PCM : £700
Would you recommend ? : Yes
Postcode : HP13
Kept informed during a fast move in. Tristan advised pros and cons throughout. Highly professional, reliable, efficient and knowledgeable. ... Read Full Review
Ok
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Last updated at 1/14/2016, 4:38:55 AM by allAgents