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Established in 1990, Prospect Estate Agency is a multi-Award Winning Agency that uses an innovative, modern approach to estate agency, combined with a friendly and efficient service that allows us to Read full description...Established in 1990, Prospect Estate Agency is a multi-Award Winning Agency that uses an innovative, modern approach to estate agency, combined with a friendly and efficient service that allows us to remain at the forefront of the market. We offer Sales, Lettings, Property Management, Mortgages and Surveyors all under one roof! This combination of services and our dedication to customer service throughout our 9 local offices, saw us awarded 'Best Estate Agency in Berkshire' and 'Best Lettings Agent in the UK' for two years running at the 2015-2016 UK Property Awards.

This year we were also delighted to be awarded 'Best International Lettings Agency'! To register with us, or to arrange a free, no obligation sales or rental valuation, visitwww.prospect.co.uk
 
Properties for sale
Properties for rent
Jul 21,2017
Minithumbup
Tristan Lee
By:
Jul 21,2017
0 people found
this helpful
A professional and competent individual that was helpful throughout our entire journey to find suitable accomodation. Even after this process Tristan was very approachable to answer questions and do whatever it took to make our move as comfortable as possible. We were extremely happy with his approach and pofessionalsim....
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Comment on agent fees
I'm coming from South Africa so these fees do not apply, only ladlords pay fees to agents. I believe the fees however to be pretty standard. But nonetheless it was clearly communicated and understood.
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Jul 20,2017
Minithumbup
Tristan Lee
By:
Jul 20,2017
0 people found
this helpful
Tristran has been very helpful in helping finding us the perfect property in a very good area. We couldn't have hoped for better!...
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Comment on agent fees
Good
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Jul 20,2017
Minithumbup
Tristan Lee
By:
Jul 20,2017
0 people found
this helpful
I would highly recommend Tristran as a letting agent as from the very beginning he was very professional and unlike other agencies he took on board our challenge of finding a good sized property for the budget allocated and mostly a property that would accept our 2 dogs. He was very patient and understanding and always informed us as soon as a property that would suit us became available....
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Comment on agent fees
The fees are fairly good.
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Jul 19,2017
Minithumbup
Tristan Lee
By:
Jul 19,2017
0 people found
this helpful
Amazing service, managed to convince me to change my viewing from romans to yourselves and was the only agent who offered to show me more flats with my requirements over showing me only the flat I originally called about. He constantly kept us informed on how the application process was going, and helped whenever he could. So happy he was the one dealing with our move over of flat....
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Jul 14,2017
Minithumbup
Tom Pockett
Callum Paliczka
By:
Jul 14,2017
0 people found
this helpful
As a new client(landlord) to the rental market, i wish to express my honest opinion about all the staff at Prospect Bracknell. £They 'held my hand' all through the journey from day one. £ Prospect sent tenants that i feel were all suitable applicants to my house. £They returned all calls made by me promptly and kept me in the picture all the way through. £I would highly recommend them. £ On a professional and personal level Liam, Tom, Callam and Jake have been e...
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Comment on agent fees
Good
Was this helpful? Yes
Jul 05,2017
Minithumbup
Tristan Lee
By:
Jul 05,2017
0 people found
this helpful
My experience having Tristan as a realtor was positive. He provided the information efficiently and concisely through any means available that would be most convenient for communicating....
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By: Prospect Estate Agency
Jul 14, 2017
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Thanks for the five star review. ...
Jul 05,2017
Minithumbup
Tristan Lee
By:
Jul 05,2017
0 people found
this helpful
Very attentive and helpful person. Helped all manner of enquiries. Easy to contact and did what he could to find out vital information about the potential property....
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By: Prospect Estate Agency
Jul 14, 2017
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Thank you for the five stars ...
Jul 04,2017
Minithumbup
Tristan Lee
By:
Jul 04,2017
0 people found
this helpful
I found Mr Lee very helpful and professional with regard to the services that Prospect Property Agency has to offer. His attitude was curteous and friendly poviding extensive knowledge and information with regard to each step along the way for securing a new tenant for the room at Mill Close, keeping me up to date throughout the process....
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Comment on agent fees
Fees were appropriate for the service provided, giving peace of mind in finding a suitable tenant for my property.
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By: Prospect Estate Agency
Jul 04, 2017
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Thank you for the five stars and the positive comments. ...
Jun 23,2017
Minithumbdown
By:
Jun 23,2017
0 people found
this helpful
The agency has quite high prices, which don't correspond to the quality of service they provide. They have a poor management of the properties, they fail by giving you all the keys of the property when you move in, they also fail by providing a clean property before the moving date, even if you requested in advance. Whenever there is an issue with the property, it can take weeks of going after them, before they even respond to these. Don't recommend it at all....
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Comment on agent fees
Very expensive for what you get
Was this helpful? Yes
Jun 18,2017
Minithumbdown
By:
Jun 18,2017
0 people found
this helpful
I have rented a flat from this agent since last 7 months. Since last 6 weeks i raised a complaint of sink and shower water not draining completely. Also few days back they stopped draining. Still the condition is same. I dont want to name the employee. I never get a call back from the staff when i call them to know the status. I am in such a embarrassing situation. They dont care about it....
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Comment on agent fees
I dont know what i paid for. Just to sign few papers i guess. Poor service
Was this helpful? Yes
By: Prospect Estate Agency
Jun 28, 2017
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I am sorry to hear that you have not had a proactive speedy response to your maintenance issue, Joanne Kay the Head of Property Management will be in touch with you shortly to follow up on this matter. ...
Jun 14,2017
Minithumbup
Josh O'Brien
By:
Jun 14,2017
0 people found
this helpful
Excellent service from start to finish all staff involved acted in a very professional a manner. Special mention to Matthew and a massive thanks to Josh who was absolutely brilliant. Having originally put the property on with another centrally located agent the difference between them an Prospect was enormous. Once again thank's you all at Prospect (especially Josh well done mate)...
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Comment on agent fees
Fees were on par with other 'upmarket' agencies
Was this helpful? Yes
Jun 13,2017
Minithumbup
Daniel Brett
Matthew Daysh
By:
Jun 13,2017
0 people found
this helpful
Excellent service from beginning to end, various members of staff were involved - all great. Much appreciation to Daniel and Matthew who did most of the hard work to secure the sale for us. From the first day the response has always been efficient and speedy!...
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Comment on agent fees
Fees seem aligned with the norm.
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By: Prospect Estate Agency
Jun 28, 2017
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Thank you for the five stars and the positive comments. ...
Jun 01,2017
Minithumbup
Daniel Brett
Ross Hobbs
By:
Jun 01,2017
0 people found
this helpful
I can't thank Daniel and Mathew for all the hard work they both put into selling my house. Both these young men put a lot effort in selling my property. At all time I found them very professional and kept me informed after each viewing....
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Comment on agent fees
Would like the agent's fee to have been a bit less.
Was this helpful? Yes
By: Prospect Estate Agency
Jun 28, 2017
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Thank you for the positive comments. ...
May 12,2017
Minithumbup
Andrew Trett
By:
May 12,2017
0 people found
this helpful
Prospect have marketed my property efficiently and professionally from the start. They did everything they said they would do. I achieved the sale price I wanted and within a short time frame. Andy Trett, as Senior Client Manager, was particularly outstanding. He personally attended the majority of the viewings and when he was not available the Branch Manager attended instead. Andy was always extremely professional in his approach and maintained close communication throughout the process. I hav...
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Comment on agent fees
The negotiated fee was fair and in line with most other local agents. In Prospect's case, they delivered excellent results and have therefore more than earned their fee.
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By: Prospect Estate Agency
Jun 28, 2017
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Thank you for the five stars and for sharing your positive experience. ...
May 11,2017
Minithumbup
Tristan Lee
By:
May 11,2017
0 people found
this helpful
Had a friendly attitude. Made himself available for questions. His approach felt a bit 'hectic' at times. He did make most things clear, only it was a little bit unclear that the security deposit was a deposit and not a fee, but that was also a misunderstanding on my part. Overall, a positive impression....
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By: Prospect Estate Agency
Jun 28, 2017
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Thank you for the positive comments. ...
May 08,2017
Minithumbdown
By:
May 08,2017
0 people found
this helpful
Prospect were one of a number of agents that we saw when selling our house, they came across really well and we decided to go with them and one other agent. the photos were excellent and the write up of the house was also really good, they brought round quite a few prospective buyers and were good with feedback and communication. It was a little off putting having to speak to multiple people in branch and we would have preferred to have one contact that was dealing with the sale but that is a m...
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Comment on agent fees
The fees were reasonable
Was this helpful? Yes
May 04,2017
Minithumbdown
By:
May 04,2017
0 people found
this helpful
What can I say. I've used a few Lettings agents over the years and this guys take the biscuit. Wonderful before I joined and paid up then repairs issues came up and getting in touch became a problem. chase up and leave messages that were either not returned for a long time or ignored totally. Things didn't change when the property manager changed from Chloe wise to Emma Keeley. Spent a long time with no heating to the Living room and the whole of the ground floor. some shody reasons about the l...
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By: Prospect Estate Agency
May 10, 2017
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We are disappointed to hear you have not received expected communication regarding your tenancy, I understand that Joanne Kay has been in contact and assisting with a resolve for you. ...
Apr 21,2017
Minithumbup
Tristan Lee
By:
Apr 21,2017
0 people found
this helpful
Tristan was very professional from the start and he took my needs and wishes into consideration. Because I was relocating to the area, he understood that I needed to find a house quickly so he arranged for me to see a number of properties within one appointment. I found the property I was happy with and signed the forms that day. Tristan was very helpful in getting things set up smoothly and has been very quick to get back to me about any queries....
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Comment on agent fees
The fees are probably average in comparison to most other agencies
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By: Prospect Estate Agency
Apr 24, 2017
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Thank you for the positive comments. ...
Apr 18,2017
Minithumbdown
By:
Apr 18,2017
0 people found
this helpful
As a landlord, Prospect is the worst letting agent experience I've had. They screwed up almost every aspect - from serving a late section 21 notice, to failing to return deposit deductions after 5 requests, to failing to include basic elements in tenancy agreements. When one house I let was renovated after the departure of prior tenants, they neglected to take new photos. Last week, they sent me a demand to agree to a new (35 pages) set of terms and condition as they couldn't find a signed set o...
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By: Prospect Estate Agency
Apr 24, 2017
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We are extremely sorry to hear that you have had a disappointing experience, we would kindly ask that you provide us with your contact details and the property address in order for us to ensure that a manager contacts you regarding this matter at the earliest opportunity. We look forward to hearing from you and hope that we are able to assist you. Kind regards Joanne Kay Head of Property Management ... ...
Apr 13,2017
Minithumbup
Tristan Lee
By:
Apr 13,2017
0 people found
this helpful
Tristan has been a star! I was looking for a property to rent with very specific criterias and a very restrictive timeline, plus I was living 3 hours drive from Bracknell which made everything even more challenging. Since I first contact Prospect, Tristan has been in contact with me regularly. Especially for us this was really important as we knew that someone was actively doing their best to find us a property. When he has found a couple of properties, He arranged the viewings outside his worki...
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Comment on agent fees
The prices are high, however there is not much difference from other agencies. However for the service I have recieved I was more than happy to pay the requested fee.
Was this helpful? Yes
Apr 06,2017
Minithumbdown
By:
Apr 06,2017
0 people found
this helpful
Firstly, I would like to say the person we originally dealt with, Elliot, we had no issue with and things were going smoothly. Until we were handed over to property manager Chloe. We have been utterly disgusted with the level of service. From day one we had many things needed fixing and with a newborn baby some of this was essential. We found ourselves chasing her for a response. She would ignore emails, calls, voicemails for months on end. We have been having an issue with our property in the ...
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Comment on agent fees
Bad
Was this helpful? Yes
By: Prospect Estate Agency
Apr 24, 2017
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We are extremely sorry to hear that you have had a disappointing experience, we would kindly ask that you provide us with your contact details and the property address in order for us to ensure that a manager contacts you regarding this matter at the earliest opportunity. We look forward to hearing from you and hope that we are able to assist you. Kind regards Joanne Kay Head of Property Management ... ...
Mar 29,2017
Minithumbdown
By:
Mar 29,2017
0 people found
this helpful
we joined this agency a month ago, renting a house in bracknell i was dealt with Olivia in bracknell branch who was exceptional and received great service however near our move date we have been told that Chloe will be our property manager, it started OK but when problems occur in the house, the level of service was very poor, felt i had to chase her to get some feedback, with no luck. resulted in ignoring our emails, voicemail messages and phone calls. we are very disappointed with the level o...
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Was this helpful? Yes
Mar 10,2017
Minithumbup
Callum Paliczka
By:
Mar 10,2017
0 people found
this helpful
Absolutely fantastic experience. Callum listened to what we wanted, needed, and could afford, then made the magic happen. He was readily available, personable, and very helpful. He made the entire process smooth and was there every step of the way without being pushy or overbearing. I have no hesitation in recommending him, as I would be very happy to ask for his services in finding a rental again....
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By: Prospect Estate Agency
Mar 16, 2017
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Thank you for the five stars and the recommendation. ...
Feb 28,2017
Minithumbup
Jordan Byrne
By:
Feb 28,2017
0 people found
this helpful
I would like to thank everyone at Prospect, especially Jordan Byrne. Jordan is a top guy who helped me find the right property and helped with the process as well... He also arranged two viewings at the current property as well as arranging many more... very helpful and I'm glad that i met him ! thank you...
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By: Prospect Estate Agency
Mar 03, 2017
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Thank you for the positive comments. ...
Feb 06,2017
Minithumbup
Gemma Worrall
Gemma Worrall
By:
Feb 06,2017
0 people found
this helpful
I am a landlord of three properties with Prospect and they have been amazing, always keeping me up to date, friendly and very professional. I would thoroughly recommend using their services....
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Comment on agent fees
good
Was this helpful? Yes
By: Prospect Estate Agency
Mar 03, 2017
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Thank you for the five stars. ...
Jan 30,2017
Minithumbup
Jordan Byrne
Elizabeth Savery
By:
Jan 30,2017
0 people found
this helpful
Jordan has been very pro-active in getting a new tenant for my vacant property. Through each step of the process He has kept me informed of developments and offered advise on best choices. I have confidence in his actions and advise....
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Comment on agent fees
Fair
Was this helpful? Yes
Jan 24,2017
Minithumbdown
By:
Jan 24,2017
1 people found
this helpful
Twice they said they were arranging an open day, twice no-one turned up (agent or buyer) with no notice to me as I waited like a lemon at home. One viewing in 4 months. Over valued my property and so went unsold . You live and learn....
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Comment on agent fees
Higher than most.
Was this helpful? Yes
Jan 23,2017
Minithumbup
Hannah Cornish
By:
Jan 23,2017
0 people found
this helpful
We recently bought our new home, advertised through Prospect. We found Hannah to be really helpful during the time it took to exchange and complete. When I picked up the keys, there was a beautiful bouquet of flowers for us too, which was a lovely surprise! Thank you to all at Prospect!...
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By: Prospect Estate Agency
Jan 24, 2017
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Thank you for the five stars ...
Jan 19,2017
Minithumbup
Hannah Cornish
By:
Jan 19,2017
0 people found
this helpful
Hannah has been fantastic throughout the purchase of our new property, she has kept us up to date and has been invaluable in liasing with solicitors....
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By: Prospect Estate Agency
Jan 24, 2017
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Thank you for the five stars. ...
Jan 09,2017
Minithumbup
Jordan Byrne
By:
Jan 09,2017
0 people found
this helpful
Alastair was great. really easy to communicate with. very warm and welcoming. Jordan made the process really easy for us. and was very professional the whole time. please pass on our thanks....
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Comment on agent fees
The agent fees are surprising high with the added additional extra tenant fees with was also as high
Was this helpful? Yes
By: Prospect Estate Agency
Jan 24, 2017
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Thank you for the five stars. ...

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
324 9 624 44 495 23 384 4 65 27

Job vacancies

Please see a list of jobs available

Agent Fees

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Last updated at 10:08 AM 14/01/2016 by allAgents

Complaints Procedure

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Last updated at 10:08 AM 14/01/2016 by allAgents

Awards won by Prospect Estate Agency

Individual Branch Awards

Bracknell, RG12 1LL

Camberley, GU15 3PX

Maidenhead, SL6 1JT

Reading, RG1 2HE

Sandhurst, GU47 9DT

Warfield, RG42 3JP

Winnersh, RG41 5LT

Wokingham, RG40 1AB

Crowthorne, RG45 7AD


Bracknell
36 High Street, Bracknell RG12 1LL
(512)
Camberley
2 Southwell Park Road, Camberley GU15 3PX
(205)
Crowthorne
79 High Street, Crowthorne RG45 7AD
(60)
show all branches (9)
Head Office Reading
24 King Street, Reading RG1 2HE
(396)
Maidenhead
59 High Street, Maidenhead SL6 1JT
(189)
Sandhurst
38 Yorktown Road, Sandhurst GU47 9DT
(101)
Warfield
11 County Lane, Warfield RG42 3JP
(86)
Winnersh
399 Reading Road, Winnersh RG41 5LT
(81)
Wokingham
12 -14 Broad Street, Wokingham RG40 1AB
(360)


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