Property Moves
4.8/5, 1305 reviews
98% recommended
89% lettings valuation accuracy
94% lettings fee satisfaction
After 26 years of successful trading Property Moves has gained significant respect in the market and a reputation as one of the leading lettings and property management specialists in Brighton, Hove and the surrounding areas.We have been awarded the allAgents Best letting agent in Brighton and Hove for ... show more After 26 years of successful trading Property Moves has gained significant respect in the market and a reputation as one of the leading lettings and property management specialists in Brighton, Hove and the surrounding areas.

We have been awarded the allAgents Best letting agent in Brighton and Hove for the sixth years in a row! Our success has not stopped there and for the fourth consecutive year we have been voted Best branch in the South East!

To share in our success and rent your property to the right people contact us now on 01273 321333

...left to get your reviews in for the
2019 Estate & Letting Agent Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 89% 94% £310 £125
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
640 4 582 26 0 0 0 0 53 0
Areas covered
  • Hove
  • Brighton
Address

109 Church Road
Hove,Brighton
Brighton and Hove
BN3 2AF
01273 321333

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
UKALA TPOS Lettings TPOS NLA My deposits scheme
Latest Properties
Images & Videos

“Hopelessly ineffective...”

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Dec 07,2018
Minithumbdown
By: 'K H'
Dec 07,2018
0 people found
this helpful
I rented a house in Hove with Property Moves for 2.5 years and I found the quality of service extremely poor. I have a long litany of complaints which I am too weary to detail here but my main concern was their inability to follow up ...
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Was this helpful? Yes
By: Graham Shipp
Dec 13, 2018
View all comments (1)
Thank you for taking the time to submit a review, I am sorry to hear you are disappointed with the service received. I will deal with your points in order. With regards to the bathroom leak, yes this took longer than it should have (According to our records we don't agree it was over 1 year though). In no way am I condoning this but in our defence the landlord was using his own contractor which does sometimes make the situation harder. To clarify in the first instance we will always recommend ...

“Excellent...”

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Dec 06,2018
Minithumbup
Jez
Nathan
By: 'Snoopy'
Dec 06,2018
1 people found
this helpful
Having never rented before I found the process rather daunting until I came across a property with Property Lets. Jez and Nathan put me at ease and their customer service was excellent. Thank you, it has been a pleasure working with you and I am ...
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Comment on agent fees
Fees were competitive in the market, very reasonable
Was this helpful? Yes

“Friendly, professional and very helpful...”

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Dec 05,2018
Minithumbup
Jez
Shelby
By: 'T&J'
Dec 05,2018
1 people found
this helpful
A bright light in the sometimes murky world of Brighton & Hove letting agents. From the moment we met Jez (and his magnificent beard) at the viewing, to the presentation of the keys by the lovely Shelby, we were impressed by the personal service we were ...
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Comment on agent fees
About par for the course in this area. They could always be cheaper but renters can't be choosers.
Was this helpful? Yes

“very helpful, friendly, well organised...”

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Dec 04,2018
Minithumbup
Jill
Graham
By: 'Paul Lau'
Dec 04,2018
1 people found
this helpful
I have been recommended by a friend to entrust Property Moves to manage my letting house, I found they are very helpful, friendly, well organised and responsible, also management fee is much cheaper than any others. GOOD !...
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“Good Agent...”

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Dec 03,2018
Minithumbup
Shelby
By: 'Stephanie Chan'
Dec 03,2018
1 people found
this helpful
Very friendly agency. Staff are nice. Shelby does our paper work right, sometimes may not receive reply soon but they will sort out the things we need soon. Explain everything clearly. I would recommend property moves...
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Comment on agent fees
Ok agent fees.
Was this helpful? Yes

“Fantastic local property company...”

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Nov 30,2018
Minithumbup
Shelby
By: 'Jane'
Nov 30,2018
1 people found
this helpful
I have recently used Property Moves to rent my flat, they have been super efficient, from the beginning and have taken all the stress from the process. They found me a tenant really quickly, organised everything necessary and all the staff I have dealt with ...
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“Excellent Service...”

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Nov 29,2018
Minithumbup
Jez
By: 'David Perry'
Nov 29,2018
1 people found
this helpful
The team at Property Moves have exceeded my expectations. Jez has dealt brilliantly with any queries I have had and has been extremely efficient in organising viewings on the property which led to a successful and problem free rental period. I really can say that ...
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Comment on agent fees
Good
Was this helpful? Yes

“Exceptional service...”

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Nov 27,2018
Minithumbup
Jill
By: 'Nico'
Nov 27,2018
1 people found
this helpful
Having used various letting agents in the past, each with their strengths and weaknesses, since moving to PM I can state that I find no weaknesses. Bravo....
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Comment on agent fees
Good
Was this helpful? Yes

“Amazing service...”

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Nov 27,2018
Minithumbup
Jill
Jill
By: 'Mark W'
Nov 27,2018
1 people found
this helpful
I recently moved to the property shop from another Brighton letting agent, it was the best decision I made. All of the team are super friendly, really responsive and happy to help with even smallest query. Takes the pressure away from property management for me ...
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Comment on agent fees
Good Agent fees based on service received.
Was this helpful? Yes

“Amazing...”

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Nov 26,2018
Minithumbup
Shelby
Jez
By: 'Kat'
Nov 26,2018
1 people found
this helpful
Amazing people they made my life much easier everything was sorted out really quickly and they were really helpful I would highly recommend them thank you guys for my amazing new house...
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Comment on agent fees
Good
Was this helpful? Yes

“Best letting agents in Hove...”

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Nov 22,2018
Minithumbup
Jill
Graham
By: 'Kirk Flat 3'
Nov 22,2018
1 people found
this helpful
I couldn't recommend them highly enough as my letting agent/landlord. Attentive to any issues I had through maintenance, plus dealt with as soon as possible. Understanding of life's changes in circumstances and able to make you feel reassured in your rental home. Great service ...
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Comment on agent fees
Reasonable in terms of service.
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“Fantastic!...”

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Nov 19,2018
Minithumbup
Nathan
By: 'Matty'
Nov 19,2018
1 people found
this helpful
Nathan has been incredibly helpful. He assisted me with every need and understood what I wanted. I would highly recommend him to anyone looking for an agent that really wants to help his customers....
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Comment on agent fees
Good
Was this helpful? Yes

“Best agents...”

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Nov 19,2018
Minithumbup
Jill
By: 'SB'
Nov 19,2018
1 people found
this helpful
Fantastic property management could not ask for a better team to look after property and Jill in particular always goes the extra mile....
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Comment on agent fees
Good. Very fair
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“Confidence...”

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Nov 19,2018
Minithumbup
Jill
Warren
By: 'Ian'
Nov 19,2018
1 people found
this helpful
The team at property give me the confidence to forget about my properties, knowing that they are in experienced capable hands. The staff are polite, efficient, and able to advise professionally on any issues that arise thereby affording me with peace of mind regarding my ...
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Comment on agent fees
Value for money
Was this helpful? Yes

“Service with Kindness...”

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Nov 19,2018
Minithumbup
Jill
By: 'Cheryl'
Nov 19,2018
1 people found
this helpful
I recently had an emergency flat issue where I came home to find my ceiling covered in water and dripping. If it wasn't for Jill's swift response and ingenuity, the situation could have ended up being much worse. But I am happy to say that ...
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“Excellent customer service...”

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Nov 16,2018
Minithumbup
Carla
By: 'Girish'
Nov 16,2018
1 people found
this helpful
Carla has really been very helpful with all the paperwork, the move related information, her customer service has been excellent, extremely courteous Jez Williams as agent was very respectful and very easy to converse...
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Comment on agent fees
Good
Was this helpful? Yes

“General Review...”

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Nov 15,2018
Minithumbup
Jill
By: 'Terri'
Nov 15,2018
1 people found
this helpful
Property Moved have looked after my house in Brighton for approx 10 years and although there have been ups and downs with Tenants they have always tried to help in an efficient and professional manner - and give sound advice...
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Comment on agent fees
Good
Was this helpful? Yes

“The property maintenance service from Jill is superb....”

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Nov 14,2018
Minithumbup
Jill
By: 'Barbara'
Nov 14,2018
1 people found
this helpful
One of the properties I rent out via Property Moves is an older property and as such present maintenance issues regularly. I am grateful when Jill is involved, as I know from experience that she will own the issue until it's resolved. She keeps me ...
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Comment on agent fees
Good
Was this helpful? Yes

“Excellent trustworthy service over many years...”

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Nov 12,2018
Minithumbup
Jill
By: 'Mr D. Brighton'
Nov 12,2018
1 people found
this helpful
I can recommend Property Moves as an excellent property managers who have looked after my house and tenants for many years without fault. Always attentive and well organised they have never let me down....
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Comment on agent fees
Good
Was this helpful? Yes

“Professional...”

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Nov 12,2018
Minithumbup
Jill
Warren
By: 'Robb'
Nov 12,2018
1 people found
this helpful
I have and am continuing to receive an excellent professional landlord service from this company. My special thanks and appreciation goes to Jill Brewster who has always delivered the best service I could have expected....
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Comment on agent fees
Fees are fair.
Was this helpful? Yes

“Extremely helpful and friendly!...”

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Nov 12,2018
Minithumbup
Victoria
By: 'Suky'
Nov 12,2018
1 people found
this helpful
Since Victoria has worked at PM she has always been polite, professional and extremely helpful. She always has time for you and deals with any query swiftly and always professionally. It is lovely to have someone on the other end of the phone who is ...
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“So helpful...”

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Nov 12,2018
Minithumbup
Shelby
By: 'Alp'
Nov 12,2018
1 people found
this helpful
When I contact with property moves they are always so helpful. Last I contact with Shelby and she helped me heartily and immediately. Thank you....
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Was this helpful? Yes

“A great real estate agency!...”

Share on :
Nov 12,2018
Minithumbup
Shelby
Jill
By: 'Catherine'
Nov 12,2018
1 people found
this helpful
My partner and I have been renting a flat via Property Moves for the past 18 months. Communication has always been effortless over email and Jill and Shelby have always been great in helping us with any issues in the building. They have always been friendly, ...
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“I have been with PM as a client for over 10 years and I can not recommend them highly enough. The whole team are great but Jill in particular stands o...”

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Nov 09,2018
Minithumbup
Jill
By: 'Mark'
Nov 09,2018
1 people found
this helpful
I have been with PM as a client for over 10 years and I can not recommend them highly enough. The whole team are great but Jill in particular (in the management dept) stands out. Jill (with her team) handles everything that's thrown at her with ...
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Comment on agent fees
Good.
Was this helpful? Yes

“VERY PROFESSIONAL...”

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Nov 09,2018
Minithumbup
Jill
Graham
By: 'GRANGE'
Nov 09,2018
1 people found
this helpful
We have used these Letting Agents (as Landlords) for many years and have always found them to be extremely professional. Even when we have had 'issues' with tenants, they have dealt with any problems efficiently and taken the pressure from us. I feel very confident ...
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Comment on agent fees
In our particular experience, we have been happy with the level of fees we have been charged.
Was this helpful? Yes

“Always Helpful and very professional...”

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Nov 09,2018
Minithumbup
Victoria
Jill
By: 'Goncalo Loureiro'
Nov 09,2018
1 people found
this helpful
Massive THANK YOU to Property Moves, especially Victoria Harvey. We've been a tenants for 3 years with this agency and Victoria has always gone the extra mile to help us everything we needed, she's always been very professional and very understanding. Most important is that this ...
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Comment on agent fees
Very good fees
Was this helpful? Yes

“Professional and helpful...”

Share on :
Nov 08,2018
Minithumbup
Jez
By: 'Jas'
Nov 08,2018
1 people found
this helpful
Jez took great care in identifying our requirements as landlords and worked quickly to find a tenant to match them. He was available all through the process to answer our questions and talk us through the steps - we were happy with his advice and ...
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Comment on agent fees
Good
Was this helpful? Yes

“SETTING THE STANDARD...”

Share on :
Nov 08,2018
Minithumbdown
Jill
By: 'RG'
Nov 08,2018
1 people found
this helpful
In my approx 20 years I have gotten to know a lot of the team. Jill is the first one I turn to when I need assistance. She makes time to understand the problem and gets resolution to a high standard and does more than she ...
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“Consistent good service...”

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Nov 08,2018
Minithumbup
Warren
Jill
By: 'Michele'
Nov 08,2018
1 people found
this helpful
I have been with Property Moves for over 20 years and have always found them to be very professional and willing to help when problems arise, I would happily recommend them ....
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“Think again......”

Share on :
Nov 08,2018
Minithumbdown
Jill
By: 'Amanda and Virginia'
Nov 08,2018
4 people found
this helpful
We lived in a flat managed by Property Moves for one year, between September 2017 and September 2018. We loved our flat. It was absolutely beautiful and the location was perfect, but our overall experiences with Property Moves left a lot to be desired. Having read a ...
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Was this helpful? Yes
By: Graham
Nov 21, 2018
View all comments (1)
Thank you for taking the time to submit a review, I am sorry to hear you are disappointed with the service received. I will deal with your points in order. 1. With regards to the cleanliness of the property, the flat was newly refurbished throughout (New kitchen/bathroom/carpets/decor) prior to you moving in and unfortunately there will always be an element of dust resettling following extensive works. I have reviewed the inventory and it indicates although the windows were not professionally ...
Staff picture Jill
(654)
Staff picture Graham
(172)
Staff picture Jez
(287)
Staff picture Bryn
(8)
Staff picture Shelby
(101)
Staff picture Nathan
(88)
Staff picture Nathan
(88)
Staff picture Warren
(87)
Staff picture Matthew
(58)
Staff picture Victoria
(56)
Staff picture Carla
(38)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Complaints procedure

If at anytime you are unhappy with your experience with Property Moves we have the following procedure in place.

Please outline your complaint in writing to one of the Directors for it to be reviewed and a response will be given within 10 working days. Following this response if you still feel your complaint has not been dealt with to your satisfaction please advise further thoughts in writing and a follow up will be forwarded within 10 working days.

If you feel the complaint is still not resolved we are members of the Property Ombudsman and they can independently deal with the matter.
Last updated at 5:09 PM 04/04/2018 by allAgents

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