• Graham Shipp
    Graham Shipp
  • Warren Knight
    Warren Knight
  • Jez Williams
    Jez Williams
  • Jill Brewster
    Jill Brewster
  • Nathan Beda
    Nathan Beda
  • Matthew Knight
    Matthew Knight
  • Victoria Harvey
    Victoria Harvey
  • Karla O'Brien
    Karla O'Brien
  • Shelby Hardy
    Shelby Hardy
  • Bryn Garrish
    Bryn Garrish
You'll be perfectly matched at Property Moves... after 25 years of successful trading Property Moves has gained significant respect in the market and a reputation as one of the leading lettings and property management specialists in Brighton, Hove and the surrounding areas.
Property Moves

109 Church Road
Hove,Brighton
Brighton and Hove
BN3 2AF
01273 321333

Feb 12,2018
Minithumbup
Jez Williams
Karla O'Brien
By: 'Caitlin with an "I"'
Feb 12,2018
1 people found
this helpful
The referencing process when applying for a new flat is always stressful, but Carla was extremely helpful which made things a lot easier. She was always happy to give me an update on what was outstanding/what she had received, and she handled all my ...
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Comment on agent fees
Tenancy fees are £216 per person, and an extra £30 if a guarantor needs to be referenced. In total my boyfriend and I paid £462. I am happy with the fees I paid because Carla made every penny worth it! She was quick to correct any errors made by her colleagues and she was always happy to handle my inquiries. In addition to that, she was very helpful when we went to sign our tenancy agreement and happy to answer any questions we had. These are the highest fees I've paid in Brighton, but Carla definitely made sure that we got our money's worth.
Was this helpful? Yes
Aug 18,2017
Minithumbup
Jill Brewster
Graham Shipp
By: 'Zoe'
Aug 18,2017
1 people found
this helpful
We have had always had a speedy response via email and phone if we have ever needed to contact property moves, they have always endeavored to help us the best they can. They were understanding when we asked for a fee to be waivered due ...
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Comment on agent fees
Very high but the fees similar to other agency's. The renewal fee much higher than I've seen before.
Was this helpful? Yes
By: Graham Shipp
Aug 22, 2017
View all comments (1)
Thank you so much for taking the time to write a review, we always welcome feedback whether positive or in this case partly negative. Please let me deal with your points in order: I note your dissatisfaction regarding the maintenance at your property, on review of the file I can see your landlord prefers to carry out all maintenance himself always using his own contractors. The toilet door issue and loose toilet seat was originally reported to one of our Property Managers on the 6th April ...
Sep 26,2014
Minithumbup
By: 'H Fox'
Sep 26,2014
1 people found
this helpful
I requested copy statements going back nearly 12 months as mine had been destroyed and was very pleasantly surprised to see this was done and emailed back to me with 30 mins so on this occasion I was very happy with Property Moves. However it unfortunately hasn't ...
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Was this helpful? Yes
By: Graham Shipp
Nov 27, 2014
View all comments (1)
H Fox, Thank you for taking the time to post a review, I am sorry that the communication has been poor on occasions but can assure you as a small business we always take on feedback like this so we can improve and offer the highest level of service to landlords/tenants. Thank you once again for posting a review and your continued custom. Regards Graham Shipp Director ...
May 22,2014
Minithumbup
By: 'Rosemary'
May 22,2014
2 people found
this helpful
I have been using this agent for 4 years. What they do well is find tenants for my property and let it at a reasonable rent. I am involved selection of the tenants which is good, however occassionally they ask me to look at tenants who ...
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Was this helpful? Yes
By: Graham Shipp
Jun 05, 2014
View all comments (1)
Thank you for taking the time to write a review with regards to the service you have received. When you are next in the office or we speak on the phone I will go through your above points as would like to discuss these further with you. Feedback whether positive or negative is always welcome as being a small business we are constantly looking to improve our service. Regards Graham Shipp Director ...
Apr 11,2013
Minithumbdown
By: 'Tenant, Hove'
Apr 11,2013
2 people found
this helpful
Generally, the agents are all very polite and try to be helpful. Unfortunately, after many problems with the property we will be looking to move soon. There are too many structural issues, that the agents haven't been able to sort out/sort out to a ...
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Was this helpful? Yes
By: Graham Shipp MARLA
Apr 16, 2013
View all comments (1)
Thank you for your comments, we always welcome feedback whether positive or negative, as a small business it is so important to us. Please can you email me what property you live in so I can look into the matter further graham@propertymoves.co.uk Regards Graham Shipp MARLA ...
Mar 21,2013
Minithumbup
By: 'BBSDM'
Mar 21,2013
1 people found
this helpful
Property Moves in Hove provided adequate service when we first approached them to rent our property. Since living in the property since September 2012 we have received some problems with the service provided. Most recently, one of the tenants has not been contacted regarding a large ...
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Was this helpful? Yes
By: Graham Shipp MARLA
Apr 11, 2013
View all comments (1)
Thank you for taking the time to leave a review on the allagents site, we always welcome feedback whether positive or negative. After looking into the situation further I believe all is now resolved and can assure you that we take your comments on board as being a small business we always act on feedback from our clients. Regards Graham Shipp MARLA ...
Areas covered
  • BN1
  • Hove
  • BN2
  • Brighton
  • BN3
  • BN41
  • BN42
  • BN43
  • BN15

UKALA TPOS NLA My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
534 3 423 20 0 0 0 0 49 0

Agent Fees

Our tenant fees explained...

Tenancy setup fees
£220 Inc VAT per person, this amount covers us finding you a property, referencing, Drawing up of the tenancy agreement, Inventory and Check in. If a Guarantor is required the cost is £30 inc VAT

Tenancy extension
£60 Inc VAT per person to extend after the initial fixed term.

Additional Fees
Tenants requiring reference £30 inc VAT, £36 Inc VAT for a copy of the tenancy agreement or if you require a reference for a mortgage company or future landlord/letting agent. A copy of the inventory is £60 inc VAT, Checkout charge £120 inc VAT.
Our landlord fees explained...
Introduction of tenants - 2 weeks rent plus VAT (2.4 weeks rent)
Rent collection - 8% plus VAT (9.6%)
Full management - 10% plus VAT (12%)
Administration fee (Tenancy agreement/inventory) - £100 plus VAT (£120)
Tenancy deposit scheme setup - £35 plus VAT (£42)
Tenancy extension - £50 plus VAT (£60)

arrange a free market appraisal...

If you would like our Valuation manager to visit your property, please either call us on 01273 321333 option 2 or alternatively email us at enquiries@propertymoves.co.uk and we will contact you to arrange a convenient appointment.
Last updated at 5:09 PM 04/04/2018 by allAgents

Complaints Procedure

Complaints procedure

If at anytime you are unhappy with your experience with Property Moves we have the following procedure in place.

Please outline your complaint in writing to one of the Directors for it to be reviewed and a response will be given within 10 working days. Following this response if you still feel your complaint has not been dealt with to your satisfaction please advise further thoughts in writing and a follow up will be forwarded within 10 working days.

If you feel the complaint is still not resolved we are members of the Property Ombudsman and they can independently deal with the matter.
Last updated at 5:09 PM 04/04/2018 by allAgents
Graham Shipp Graham Shipp
Director
157 reviews

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Warren Knight Warren Knight
Director
66 reviews

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Jez Williams Jez Williams
Senior Negotiator
238 reviews

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Jill Brewster Jill Brewster
Property Manager
500 reviews

About Jill No description set View full profile
Nathan Beda Nathan Beda
Lettings Negotiator
63 reviews

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Matthew Knight Matthew Knight
Junior Negotiator
37 reviews

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Victoria Harvey Victoria Harvey
Property Manager
35 reviews

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Karla O'Brien Karla O'Brien
Administrator
25 reviews

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Shelby Hardy Shelby Hardy
New Lets Administrator
40 reviews

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Bryn Garrish Bryn Garrish
Lettings
5 reviews

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Opening hours




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