• Graham Shipp
    Graham Shipp
  • Warren Knight
    Warren Knight
  • Jez Williams
    Jez Williams
  • Jill Brewster
    Jill Brewster
  • Max Farrow
    Max Farrow
  • Matthew Knight
    Matthew Knight
  • Victoria Harvey
    Victoria Harvey
  • Carla O'Brien
    Carla O'Brien
  • Shelby Hardy
    Shelby Hardy
  • Bryn Garrish
    Bryn Garrish
You'll be perfectly matched at Property Moves... after 23 years of successful trading Property Moves has gained significant respect in the market and a reputation as one of the leading lettings and property management specialists in Brighton, Hove and the surrounding areas.

109 Church Road
Hove,Brighton
Brighton and Hove
BN3 2AF
01273 321333

 
Oct 16,2015
Minithumbdown
By:
Oct 16,2015
0 people found
this helpful
Whilst Property Moves were helpful in enabling me to secure the property, once they had the (extortionate) fees from me, they washed their hands of any further involvement or help. The money I had to pay included a hefty amount because I have a cat, which the landlord was well aware of and fine with. Neither this amount or the further sum I would have to pay for staying on at the property after the initial 6 months was mentioned before I secured the property. I also paid ‚£20 for a copy ...
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What agent could do to change your mind?
More customer service and explanation and/or reduction of fees at the beginning and throughout the tenancy so far. I have been left feeling cheated, robbed of money and unimportant.
Attached Files
Was this helpful? Yes
By: Graham Shipp
Oct 21, 2015
View all comments (1)
Thank you for submitting a review, I am sorry you feel our fees are expensive but please let me explain and give you my thoughts on each of your points: Deposit - The landlord agreed for you to have a cat and the deposit you paid only equates to Six weeks rent, this is a standard amount throughout the lettings industry and often landlords request a higher deposit of 8 weeks if a pet is accepted. Tenancy extension - The fee payable after the initial fixed term was first outlined when you se ...
Aug 10,2015
Minithumbdown
By:
Aug 10,2015
2 people found
this helpful
Overall property moves hasn't been good to me.. I was told upon viewing a nice lower ground floor flat that there was still work going on and the landlord was still working on changes. Wires spilling from walls, light fixtures dangling from the ceilings in two rooms.. Unclean carpets and more! I took the flat under the impression all of these things would be dealt with by the time I moved in. I was actually reassured by the young man whom was showing me around that the building work would be fi...
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Was this helpful? Yes
Aug 06,2015
Minithumbdown
By:
Aug 06,2015
1 people found
this helpful
Up to moving in, everything was dealt with well and was looking forward to moving in. Flat was not in a great condition upon moving in and the inventory did not reflect this in full so it was annotated by us extremely thoroughly. Rent was paid early every month, despite which I was sent three emails about late rent throughout my tenancy to then have to advise them it had been paid two weeks prior to the date they were contacting me and to check their bank account. This doesn't instill an...
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Was this helpful? Yes
By: Graham Shipp
Aug 07, 2015
View all comments (1)
Thank you for your review, please can you email me your name and property address (enquiries@propertymoves.co.uk) as we are struggling to ascertain this, I will then respond to you personally and also post a comment surrounding this matter on the allagents site. Look forward to hearing from you Regards Graham Shipp ...
Dec 08,2014
Minithumbdown
Jill Brewster
By:
Dec 08,2014
5 people found
this helpful
My experience at Property Moves was positive to begin with. Mahasin and Jill were certainly very good. Unfortunately my conversations with Isabel have been unfruitful. I have mould in my flat which was there before I moved in and which I flagged. Despite telling me they'd redecorate the whole flat, they have left the kitchen which is in a state. With mould and dirt. Annoyingly the contractors have said it's condensation despite the furry growths on the wall (some of which are 1.5 inches long wit...
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Was this helpful? Yes
Feb 15,2014
Minithumbdown
Graham Shipp
By:
Feb 15,2014
4 people found
this helpful
Property Moves. I write this review in the hope someone will read it and be warned about letting a flat/house from the agent. I have rented a few properties in the Brighton and Hove area with no trouble whatsoever,and have never lost any of my deposits until I rented off this company. I am not saying it\'s all bad, the property and lettings staff were great to begin with, the house needed a good clean but all in all a nice property. Be VERY careful to check your inventory. Picture being &quo...
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Was this helpful? Yes
By: John
Mar 06, 2014
View all comments (2)
Mr Shipp, Many, many thanks for your in-depth reply to my review of your company. This will be my last missive on the subject as : a) to paraphrase Winston Churchill , I refuse to get drawn into a battle of wits with an unarmed opponent b) my interest in the matter has waned somewhat, as I now understand that any form of apology is beyond your capability. I, like you will address your "points" in order. I understand you use an independent company to perform your inventory check ...
Areas covered
  • BN1
  • Hove
  • BN2
  • Brighton
  • BN3
  • BN41
  • BN42
  • BN43
  • BN15

UKALA My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
406 0 303 15 0 0 1 0 38 0

Job vacancies

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Agent Fees

Please call our valuation manager to discuss the levels of service that Property Moves can provide 01273 321333 option 2, alternatively please email us enquiries@propertymoves.co.uk and a member of the team will contact you.
Last updated at 5:14 PM 12/01/2016 by allAgents

Complaints Procedure

No procedure set.
Last updated at 5:14 PM 12/01/2016 by allAgents
Graham Shipp Graham Shipp
Director
132 reviews

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Warren Knight Warren Knight
Director
47 reviews

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Jez Williams Jez Williams
Senior Negotiator
185 reviews

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Jill Brewster Jill Brewster
Property Manager
346 reviews

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Max Farrow Max Farrow
39 reviews

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Matthew Knight Matthew Knight
Junior Negotiator
14 reviews

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Victoria Harvey Victoria Harvey
Property Manager
9 reviews

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Carla O'Brien Carla O'Brien
Administrator
6 reviews

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Shelby Hardy Shelby Hardy
New Lets Administrator
0 reviews

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Bryn Garrish Bryn Garrish
Lettings
0 reviews

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