• Graham Shipp
    Graham Shipp
  • Warren Knight
    Warren Knight
  • Jez Williams
    Jez Williams
  • Jill Brewster
    Jill Brewster
  • Nathan Beda
    Nathan Beda
  • Matthew Knight
    Matthew Knight
  • Victoria Harvey
    Victoria Harvey
  • Carla O'Brien
    Carla O'Brien
  • Shelby Hardy
    Shelby Hardy
  • Bryn Garrish
    Bryn Garrish
You'll be perfectly matched at Property Moves... after 23 years of successful trading Property Moves has gained significant respect in the market and a reputation as one of the leading lettings and property management specialists in Brighton, Hove and the surrounding areas.

109 Church Road
Hove,Brighton
Brighton and Hove
BN3 2AF
01273 321333

 
www.propertymoves.co.uk Properties for sale
Properties for rent
Nov 22,2017
Minithumbdown
By: 'Chris'
Nov 22,2017
1 people found
this helpful
Even by the standards of the Brighton rentals this agent is extremely unpleasant to deal with. The property had damp issues from the beginning, with the wallpaper coming away from the walls when I moved into the flat (the 'redecoration' involved painting over the top of this). The damp issues worsened considerably over time, and while Property Moves responded to my emails absolutely nothing was done. My neighbour managed to get some repairs done at the point his roof was on the ver...
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Was this helpful? Yes
By: Graham Shipp
Dec 07, 2017
View all comments (1)
Thank you for your review, we always welcome feedback whether positive or in this case negative as it helps us improve our service. Reading through your email I would like to explain the experiences you have had from our point of view as agents. As agents we appreciate that we are your first point of reference and potentially the ones you would like to blame for any situations you may have found yourself not wanting to appear to alleviate ourselves from any responsibility but we are not the ...
Aug 21,2017
Minithumbdown
Jill Brewster
By: 'Gerald mcgillian'
Aug 21,2017
0 people found
this helpful
Not sure what these people actually do to justify there commission !! They expect the tenant to do there job I'm not impressed with them ....
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Comment on agent fees
Bad and unjustified
Was this helpful? Yes
By: Graham Shipp
Aug 24, 2017
View all comments (1)
Thank you so much for taking the time to write a review, we always welcome feedback whether positive or in this negative, please let me deal with your points in order: On review of your particular tenancy I can see that we have chased keys since you moved in as the landlord didn't drop them off when we first let it and on a managed property we always like to hold a set. When the landlord did drop a set off unfortunately there was no communal key which I believe is a security one and harder to ...
Dec 21,2015
Minithumbdown
By: 'ERB'
Dec 21,2015
3 people found
this helpful
Property moves were appalling when dealing with maintenance issues. Amongst other issues, it took 4 months to fix my cooker, and after nearly 4 months they had still not addressed a leak in the flat. I had to permanently keep in place a bucket to catch the water, and the resulting damp caused mould growth that affected my health. In the last 2 weeks of my tenancy, another leak developed in the bathroom which resulted in massive water ingress across the majority of the bathroom ceiling and a larg...
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Was this helpful? Yes
Jan 28,2015
Minithumbdown
Jill Brewster
By: 'Extremely Unsatisfied'
Jan 28,2015
7 people found
this helpful
Firstly, I would not trust the other reviews on this website. It is incomprehensible to me that this agent can be ranked first in the "Brighton League Table". Along with three other housemates I rented a student property through Property Moves and it was far from smooth dealing with them from the very beginning. Our agent was Isabel and I would describe her as incompetent along with the maintenance man they employ called Graham. Firstly all four of us paid our deposit along with the fi...
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What agent could do to change your mind?
Had the basic levels of competency
Attached Files
Was this helpful? Yes
Jan 28,2015
Minithumbdown
By: 'Disappointed'
Jan 28,2015
5 people found
this helpful
With the rent at £1500 for a two bedroom property you would expect a decent standard of property, or at least understanding from the agents when there are issues noted. Issues and agents response: - Main light electrics in living room doesn't work - it is just a feature. you will need to buy your own table and side lights. - Mould in hallway and both bedrooms - it is condensation and you should open the window for ventilation. - Garden fences blew down and across the garden in strong...
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Was this helpful? Yes
Sep 29,2014
Minithumbdown
By: 'kate'
Sep 29,2014
6 people found
this helpful
So it appears the motto: "People matter at Property Moves" is grossly untrue unless of course if this refers to the immoral staff as it certainly does not refer to tenants or potential clients. I myself have been a tenant and have experienced possibly the worst renting experience of my life. Unsolicited visit from staff without notice or prior arrangement to carry our "inspections", damp, lengthy wait times for things to be fixed, only to be replaced with cheap, inferior pro...
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Was this helpful? Yes
By: Graham Shipp
Nov 27, 2014
View all comments (1)
Property Moves is an independent company established in 1993, our main aim is to offer the highest level of service in a competitive market place. We are not saying that we don't ever make mistakes, however if one does occur we look to proactively deal with the situation. It maybe obvious to say but a large part of our role being a Residential Lettings and Management company is to deal problems, these are mainly in the area of maintenance and checkouts/deposit refunds where often the landlord a ...
Aug 22,2014
Minithumbdown
By: 'GHR'
Aug 22,2014
4 people found
this helpful
Had a very inconsistent service from the start. None of the letting agents who showed us around the house knew any of the answers to our questions and hesitated when we asked them to find out for us, I can't remember the name of the girl. She also told us the wrong price for the deposit. We were also NEVER told/warned that the property we are in is actually FOR SALE. Which is completely misleading and could totally affect how long we are able to stay in the property. Mahasin had an extremely...
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What agent could do to change your mind?
Fixing all of the issues above with poor communication and lack of clarity at the beginning, and lack of effort throughout.
Attached Files
Comment on agent fees
Overpriced for the service received.
Was this helpful? Yes
By: Graham Shipp
Dec 02, 2014
View all comments (1)
Property Moves is an independent company established in 1993, our main aim is to offer the highest level of service in a competitive market place. We are not saying that we don't ever make mistakes, however if one does occur we look to proactively deal with the situation. It maybe obvious to say but a large part of our role being a Residential Lettings and Management company is to deal problems, these are mainly in the area of maintenance and checkouts/deposit refunds where often the landlord a ...
Nov 07,2012
Minithumbdown
By: 'neglected tenant'
Nov 07,2012
3 people found
this helpful
I\'ve moved out of the property for more than 3 months now, after all the deductions.. i am entitled to portion of the deposit. The agent, the middle person for the landlord, assured me multiple times for the return of the deposit. Surely the competency of the staff is in question here. I felt let down and disappointed that the agent\'s lack of duty to talk to the landlord about my deposit has proved such a difficult task. It was easy enough to get me to pay it in the beginning.. but after i\'ve...
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Was this helpful? Yes
By: Graham Shipp
Feb 20, 2013
View all comments (2)
Quick update, tenant received the deposit cheque within 2 days of matter being brought to my attention, along with a further apology from myself on behalf of the landlord. ...
Sep 26,2012
Minithumbdown
By: 'Jay Gibby'
Sep 26,2012
3 people found
this helpful
I am now an ex-tennent of this property, but did live there for two years along with 3 other house mates. I will start with the benefits of our agreement, they are few. We got a reasonably priced, fairly spacious, 4 bedroom house near the centre of Brighton. Although the location is desirable, the house itself was not! When we had our viewing we were told that the kitchen and bathrooms were going to be re-done before we moved in and on this basis we decided to take the house. When we moved in n...
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Was this helpful? Yes
By: Graham Shipp
Dec 08, 2014
View all comments (3)
Jynna, Thank you for posting a comment, please can you contact me direct on this matter so we can discuss it further as I cannot find you on our system - graham@propertymoves.co.uk or on 01273 321333. Please note we use an independent company to carry out our inventories and checkouts to ensure there is no bias towards landlord or tenant. The inventory document is very comprehensive as is in place to protect all parties when it comes to you vacating. Look forward to hearing from you ...
Jul 06,2011
Minithumbdown
By: 'chris'
Jul 06,2011
5 people found
this helpful
an absolute shambles. I urge you not to use this company. I have lived in rented accommodation for over 10 years and have never been treated so badly by the landlord/agency. we ended up having to move out due to a huge leak damaging the structure and our health, when we returned to collect the last few items they had \\\'repaired\\\' the damage by rebuilding a wall from paper! they failed on many counts with gas safety certificates, and failed to protect our deposit for 18 months and only did so...
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Was this helpful? Yes
By: Graham Shipp MARLA
Jun 26, 2012
View all comments (2)
brightonian that had never had problems with agencies - Thank you for your comments and I am sorry to hear that you are disappointed with our service. Within your comments you do not mention your name or a property address so I am unable to put across Property Moves' perspective on events, however I am keen to resolve these for you so please call me on 01273 321333 option 2 or email further details to graham@propertymoves.co.uk, look forward to hearing from you, Regards Graham Shipp MARLA ...
Mar 21,2011
Minithumbdown
By: 'Jezzzzz'
Mar 21,2011
3 people found
this helpful
Anybody that knows us will know that me and my girlfriend are a house proud professional working couple. This counts for nothing with this agency. If it's too late and you're already signed up to these make sure you take photos of absolutely everything that's wrong with the property when you move in, otherwise they will put this cost on you when you move out. If anyone in the Brighton and Hove area is looking for a flat/house and considering using Property Moves I urge you to think again. ...
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Was this helpful? Yes
By: Graham Shipp MARLA
Feb 13, 2014
View all comments (2)
I would like to advise potential customers that I have never heard from the person who submitted this review despite a request for further information surrounding his issue, this does make me doubt how genuine it is. ...
Areas covered
  • BN1
  • Hove
  • BN2
  • Brighton
  • BN3
  • BN41
  • BN42
  • BN43
  • BN15

UKALA TPOS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
451 1 358 18 0 0 0 0 39 0

Job vacancies

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Agent Fees

Please call our valuation manager to discuss the levels of service that Property Moves can provide 01273 321333 option 2, alternatively please email us enquiries@propertymoves.co.uk and a member of the team will contact you.
Last updated at 2:06 PM 25/10/2017 by allAgents

Complaints Procedure

No procedure set.
Last updated at 2:06 PM 25/10/2017 by allAgents
Graham Shipp Graham Shipp
Director
144 reviews

About Graham No description set View full profile
Warren Knight Warren Knight
Director
52 reviews

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Jez Williams Jez Williams
Senior Negotiator
207 reviews

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Jill Brewster Jill Brewster
Property Manager
396 reviews

About Jill No description set View full profile
Nathan Beda Nathan Beda
Lettings Negotiator
50 reviews

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Matthew Knight Matthew Knight
Junior Negotiator
26 reviews

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Victoria Harvey Victoria Harvey
Property Manager
17 reviews

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Carla O'Brien Carla O'Brien
Administrator
12 reviews

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Shelby Hardy Shelby Hardy
New Lets Administrator
20 reviews

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Bryn Garrish Bryn Garrish
Lettings
4 reviews

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