• Staff picture
    Jill
  • Staff picture
    Graham
  • Staff picture
    Jez
  • Staff picture
    Warren
  • Staff picture
    Nathan
  • Staff picture
    Matthew
  • Staff picture
    Victoria
  • Staff picture
    Carla
  • Staff picture
    Shelby
  • Staff picture
    Meghan
You'll be perfectly matched at Property Moves... after 25 years of successful trading Property Moves has gained significant respect in the market and a reputation as one of the leading lettings and property management specialists in Brighton, Hove and the surrounding areas.
Property Moves

109 Church Road
Hove,Brighton
Brighton and Hove
BN3 2AF
01273 321333

“Jill is a real star!...”

Jan 18,2019
Minithumbup
Jill
By: 'Gosia'
Jan 18,2019
0 people found
this helpful
Working with Jill has been an absolute pleasure. She deals with everything very quickly, always replies to any emails or phone messages right away. When I had a serious issue with another tenant she was extremely supportive. I will never forget that....
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“Fantastic service........”

Jan 17,2019
Minithumbup
Matthew
Jez
By: 'Neeha'
Jan 17,2019
1 people found
this helpful
Everything happened very quickly and they were a huge pleasure to work with. They responded almost instantaneously to any queries or requests I had. A great experience. Highly recommended....
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“Always reliable and excellent service as a landlord...”

Jan 17,2019
Minithumbup
Jill
Warren
By: 'Martyn'
Jan 17,2019
1 people found
this helpful
I am a landlord and have had my property managed by PM for 4 years. In that time they have always been prompt and comprehensive in dealing with any of my enquiries and, equally if not more importantly, in dealing with those of the tenant. I ...
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“Fairly good job...”

Jan 17,2019
Minithumbup
Shelby
Matthew
By: 'Newlyweds'
Jan 17,2019
1 people found
this helpful
Matthew did a great job of showing us the properties and very informative, we were pleased with what we saw and loved that he could answer our questions well. Shelby also did a good job of getting back to us on our questions....
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Comment on agent fees
fees were ok but on the high end from what we saw in other places. Contract could be rewritten in general for more specific towards each tenant. Some did not apply which initially scared us so would be good to take off ones that don't apply.
Was this helpful? Yes

“Really helpfull...”

Jan 14,2019
Minithumbup
Shelby
By: 'Gabor'
Jan 14,2019
1 people found
this helpful
Shelby has been incredibly helpful! She replied always immediately for my messages and answered straight away for my questiones! Highly recommended!...
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Comment on agent fees
Fees were competitive in the market
Was this helpful? Yes

“Caring and considerate....”

Jan 11,2019
Minithumbup
Jill
By: 'Miss L Wells'
Jan 11,2019
1 people found
this helpful
I have been a tenant with Property Moves fot almost a year now and during this time Jill has shown such amazing help and support when my family and I have needed it....
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By: Richard birch
Jan 13, 2019
View all comments (1)
Please at least if you want to sound convincing,use spell check! Typos do not gain trust.? ...

“Another Happy Customer...”

Jan 11,2019
Minithumbup
Jill
Meghan
By: 'J Wright'
Jan 11,2019
1 people found
this helpful
We're really pleased with the continued great service. We have been using Property Moves for many years now & would completely recommend them....
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Comment on agent fees
Competitive & good value
Was this helpful? Yes

“Spot on!...”

Jan 10,2019
Minithumbup
Shelby
Jez
By: 'G. Thomason of Brighton, Actually'
Jan 10,2019
1 people found
this helpful
Shelby and Jez have proven to be friendly, efficient and knowledgeable and have made this stage of our move across town a speedy and enjoyable process. All dealings with staff over the phone, via email and in person (thank you Gemma for showing us the ...
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Comment on agent fees
Clearly outlined and fair priced
Was this helpful? Yes

“Fantastic customer service...”

Jan 03,2019
Minithumbup
Jez
By: 'Donna H'
Jan 03,2019
1 people found
this helpful
When looking for a rental property, Jez was the only agent to regularly keep in contact me not only on how my search was going but to check on how my own rental was progressing. Fantastic customer service and genuine honest help....
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“Consistently professional...”

Dec 31,2018
Minithumbup
Victoria
By: 'D.Tabor'
Dec 31,2018
1 people found
this helpful
Victoria has been amazing on numerous occasions. Issues have been dealt with promptly and with a professional attitude. Victoria has always gone above and beyond and we have been impressed. We would definitely recommend Property Moves....
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“Understanding...”

Dec 28,2018
Minithumbup
Jill
By: 'AndrewThomas'
Dec 28,2018
1 people found
this helpful
Jill has always been kind and understanding and made sure I got my deposit back immediately after finishing the tenancy. She is the prime reason I would choose Property Moves again....
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“Friendly Agents...”

Dec 28,2018
Minithumbup
Jill
By: 'Georgia'
Dec 28,2018
1 people found
this helpful
Property Moves have been one of the most friendly and efficient letting agents I've rented from in Brighton. Jill in particular is always responsive and helpful....
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Comment on agent fees
Standard fees
Was this helpful? Yes

“Awful Experience...”

Dec 27,2018
Minithumbdown
By: 'George'
Dec 27,2018
0 people found
this helpful
*Very bad experience with this agency..at least if you are tenant! It is a nightmare to take your money back! Of course dont even think that they will give you all the deposit back...they will do everything to give to the landlord your ...
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Comment on agent fees
Bad
Was this helpful? Yes
By: Graham Shipp
Jan 03, 2019
View all comments (1)
Please note this review originally was posted on Google back on the 16th August 2018 and 'George' has now cut and pasted to 'allAgents' with a further update on Google. I have attempted to contact him on Google but he has refused to communicate with me and we are still unsure who 'George' is and if he was indeed a tenant. In the meantime please let me assure you and the readers of your comments that all of the reviews featured on Google, allAgents and various other websites are by genuine cus ...

“Ootstanding...”

Dec 14,2018
Minithumbup
Jez
Nathan
By: 'Hugh'
Dec 14,2018
1 people found
this helpful
Outstanding performance by Warren, Jez and Nathan and excellent admin from Shelby. I was blown away by getting payment notification within 30 minutes of tenant sign up and finding the money in my account next day...
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Comment on agent fees
Modest and acceptable
Was this helpful? Yes

“Fast and effective...”

Dec 11,2018
Minithumbup
Shelby
By: 'Vedran Hajder'
Dec 11,2018
1 people found
this helpful
Once my wife and myself have chosen the apartment to rent, Shelby was very friendly and patient with us. We had so many questions and emails sent over to her and she was on top of everything, replying to us immediately and very helpfully. Definitely ...
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Comment on agent fees
Very warm and helpfull.
Was this helpful? Yes

“Friendly and helpful service...”

Dec 08,2018
Minithumbup
Matthew
Carla
By: 'Sherry'
Dec 08,2018
1 people found
this helpful
Matthew proactively helped me find potential flats that would suit my needs and efficiently organised viewings to make sure I don't miss a chance. Very helpful. Thanks Matthew! Karla was very polite and professionally answered all my questions about the tenancy contract....
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Comment on agent fees
OK, average I think
Was this helpful? Yes

“First Class...”

Dec 07,2018
Minithumbup
Jill
Shelby
By: 'John Martin'
Dec 07,2018
1 people found
this helpful
We always receive the best possible service from Property Moves when letting out our properties. All staff members go above and beyond the day to day to deliver a first class, dedicated service, ensuring that both our new tenants and ourselves are kept up to ...
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Comment on agent fees
Competitively priced agency
Was this helpful? Yes

“Hopelessly ineffective...”

Dec 07,2018
Minithumbdown
By: 'K H'
Dec 07,2018
0 people found
this helpful
I rented a house in Hove with Property Moves for 2.5 years and I found the quality of service extremely poor. I have a long litany of complaints which I am too weary to detail here but my main concern was their inability to follow up ...
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Was this helpful? Yes
By: Graham Shipp
Dec 13, 2018
View all comments (1)
Thank you for taking the time to submit a review, I am sorry to hear you are disappointed with the service received. I will deal with your points in order. With regards to the bathroom leak, yes this took longer than it should have (According to our records we don't agree it was over 1 year though). In no way am I condoning this but in our defence the landlord was using his own contractor which does sometimes make the situation harder. To clarify in the first instance we will always recommend ...

“Excellent...”

Dec 06,2018
Minithumbup
Jez
Nathan
By: 'Snoopy'
Dec 06,2018
1 people found
this helpful
Having never rented before I found the process rather daunting until I came across a property with Property Lets. Jez and Nathan put me at ease and their customer service was excellent. Thank you, it has been a pleasure working with you and I am ...
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Comment on agent fees
Fees were competitive in the market, very reasonable
Was this helpful? Yes

“Friendly, professional and very helpful...”

Dec 05,2018
Minithumbup
Jez
Shelby
By: 'T&J'
Dec 05,2018
1 people found
this helpful
A bright light in the sometimes murky world of Brighton & Hove letting agents. From the moment we met Jez (and his magnificent beard) at the viewing, to the presentation of the keys by the lovely Shelby, we were impressed by the personal service we were ...
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Comment on agent fees
About par for the course in this area. They could always be cheaper but renters can't be choosers.
Was this helpful? Yes

“very helpful, friendly, well organised...”

Dec 04,2018
Minithumbup
Jill
Graham
By: 'Paul Lau'
Dec 04,2018
1 people found
this helpful
I have been recommended by a friend to entrust Property Moves to manage my letting house, I found they are very helpful, friendly, well organised and responsible, also management fee is much cheaper than any others. GOOD !...
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“Good Agent...”

Dec 03,2018
Minithumbup
Shelby
By: 'Stephanie Chan'
Dec 03,2018
1 people found
this helpful
Very friendly agency. Staff are nice. Shelby does our paper work right, sometimes may not receive reply soon but they will sort out the things we need soon. Explain everything clearly. I would recommend property moves...
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Comment on agent fees
Ok agent fees.
Was this helpful? Yes

“Fantastic local property company...”

Nov 30,2018
Minithumbup
Shelby
By: 'Jane'
Nov 30,2018
1 people found
this helpful
I have recently used Property Moves to rent my flat, they have been super efficient, from the beginning and have taken all the stress from the process. They found me a tenant really quickly, organised everything necessary and all the staff I have dealt with ...
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“Excellent Service...”

Nov 29,2018
Minithumbup
Jez
By: 'David Perry'
Nov 29,2018
1 people found
this helpful
The team at Property Moves have exceeded my expectations. Jez has dealt brilliantly with any queries I have had and has been extremely efficient in organising viewings on the property which led to a successful and problem free rental period. I really can say that ...
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Comment on agent fees
Good
Was this helpful? Yes

“Exceptional service...”

Nov 27,2018
Minithumbup
Jill
By: 'Nico'
Nov 27,2018
1 people found
this helpful
Having used various letting agents in the past, each with their strengths and weaknesses, since moving to PM I can state that I find no weaknesses. Bravo....
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Comment on agent fees
Good
Was this helpful? Yes

“Amazing service...”

Nov 27,2018
Minithumbup
Jill
Jill
By: 'Mark W'
Nov 27,2018
1 people found
this helpful
I recently moved to the property shop from another Brighton letting agent, it was the best decision I made. All of the team are super friendly, really responsive and happy to help with even smallest query. Takes the pressure away from property management for me ...
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Comment on agent fees
Good Agent fees based on service received.
Was this helpful? Yes

“Amazing...”

Nov 26,2018
Minithumbup
Shelby
Jez
By: 'Kat'
Nov 26,2018
1 people found
this helpful
Amazing people they made my life much easier everything was sorted out really quickly and they were really helpful I would highly recommend them thank you guys for my amazing new house...
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Comment on agent fees
Good
Was this helpful? Yes

“Best letting agents in Hove...”

Nov 22,2018
Minithumbup
Jill
Graham
By: 'Kirk Flat 3'
Nov 22,2018
1 people found
this helpful
I couldn't recommend them highly enough as my letting agent/landlord. Attentive to any issues I had through maintenance, plus dealt with as soon as possible. Understanding of life's changes in circumstances and able to make you feel reassured in your rental home. Great service ...
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Comment on agent fees
Reasonable in terms of service.
Was this helpful? Yes

“Fantastic!...”

Nov 19,2018
Minithumbup
Nathan
By: 'Matty'
Nov 19,2018
1 people found
this helpful
Nathan has been incredibly helpful. He assisted me with every need and understood what I wanted. I would highly recommend him to anyone looking for an agent that really wants to help his customers....
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Comment on agent fees
Good
Was this helpful? Yes

“Best agents...”

Nov 19,2018
Minithumbup
Jill
By: 'SB'
Nov 19,2018
1 people found
this helpful
Fantastic property management could not ask for a better team to look after property and Jill in particular always goes the extra mile....
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Comment on agent fees
Good. Very fair
Was this helpful? Yes
Areas covered
  • BN1
  • Hove
  • BN2
  • Brighton
  • BN3
  • BN41
  • BN42
  • BN43
  • BN15

UKALA TPOS NLA My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
588 4 531 24 0 0 0 0 52 0

Fees

Our tenant fees explained...

Tenancy setup fees
£220 Inc VAT per person, this amount covers us finding you a property, referencing, Drawing up of the tenancy agreement, Inventory and Check in. If a Guarantor is required the cost is £30 inc VAT

Tenancy extension
£60 Inc VAT per person to extend after the initial fixed term.

Additional Fees
Tenants requiring reference £30 inc VAT, £36 Inc VAT for a copy of the tenancy agreement or if you require a reference for a mortgage company or future landlord/letting agent. A copy of the inventory is £60 inc VAT, Checkout charge £120 inc VAT.
Our landlord fees explained...
Introduction of tenants - 2 weeks rent plus VAT (2.4 weeks rent)
Rent collection - 8% plus VAT (9.6%)
Full management - 10% plus VAT (12%)
Administration fee (Tenancy agreement/inventory) - £100 plus VAT (£120)
Tenancy deposit scheme setup - £35 plus VAT (£42)
Tenancy extension - £50 plus VAT (£60)

arrange a free market appraisal...

If you would like our Valuation manager to visit your property, please either call us on 01273 321333 option 2 or alternatively email us at enquiries@propertymoves.co.uk and we will contact you to arrange a convenient appointment.
Last updated at 04/04/2018, 5:09 PM by allAgents

Complaints Procedure

Complaints procedure

If at anytime you are unhappy with your experience with Property Moves we have the following procedure in place.

Please outline your complaint in writing to one of the Directors for it to be reviewed and a response will be given within 10 working days. Following this response if you still feel your complaint has not been dealt with to your satisfaction please advise further thoughts in writing and a follow up will be forwarded within 10 working days.

If you feel the complaint is still not resolved we are members of the Property Ombudsman and they can independently deal with the matter.
Last updated at 5:09 PM 04/04/2018 by allAgents
Staff picture Jill
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Staff picture Graham
(161)

Staff picture Jez
(269)

Staff picture Warren
(78)

Staff picture Nathan
(82)

Staff picture Matthew
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Staff picture Victoria
(48)

Staff picture Carla
(34)

Staff picture Shelby
(80)

Staff picture Meghan
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