Property Links (Plymouth)
2.8/5, 25 reviews
44% recommended
71% sales valuation accuracy
60% sales fee satisfaction
100% lettings valuation accuracy
60% lettings fee satisfaction
No company information

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 71% 60% £124,000 £124,000
Lettings 100% 60% £495 £650
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 1 7 10 0 0 0 0 1 3
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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Property Links (Plymouth) Branches (view all 2)

“DISGRACEFUL...”

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Sep 21,2018
Minithumbdown
By: 'MP'
Sep 21,2018
0 people found
this helpful
Worst letting company I've ever had the displeasure to deal with. Failed to tell me a man was coming round to test the fire alarms so was woken up by a man in my flat one Sunday morning (I am a young girl by myself ...
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Comment on agent fees
I don't think they are disclosed honestly until you have signed.
Was this helpful? Yes

“Rental arrears...”

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Apr 17,2018
Minithumbup
By: 'Landlord'
Apr 17,2018
0 people found
this helpful
I must say I am mighty impressed with the speed and professionalism of the 2 girls in the office. Their attitude and attentiveness to detail was a pleasure to see and they were both very accommodating with regard to my request. Within hours I was fully ...
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Comment on agent fees
Good
Was this helpful? Yes

“The staff need training on what customer service means, very ......”

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Mar 09,2018
Minithumbdown
By: 'Pete1'
Mar 09,2018
2 people found
this helpful
The staff need training on what customer service means, very rude and arrogant branch. The attitude of the girl I spoke to was disgusting....
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Comment on agent fees
No fee paid
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“Worst experience with any Letting Agent I've ever had. Would ......”

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Aug 06,2017
Minithumbdown
By: 'Luke'
Aug 06,2017
7 people found
this helpful
Worst experience with any Letting Agent I've ever had. Would recommend avoiding them 100% They initially told me I could move in one date, and then when it came to start paying them they decided I couldn't so I had to delay my move. I had ...
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“A property went live on Zoopla on Sunday, I rung ......”

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Sep 28,2016
Minithumbdown
By: 'Property'
Sep 28,2016
5 people found
this helpful
A property went live on Zoopla on Sunday, I rung them on the Monday at 9am to request a viewing, I was told I couldn't view until Thursday because it was tenanted so I drove past to take a look at the area and realised ...
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Comment on agent fees
Did not get a chance to pay them
Was this helpful? Yes

“Property links as a business comes across as poorly run ......”

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Jan 22,2016
Minithumbdown
By: 'DPK'
Jan 22,2016
4 people found
this helpful
Property links as a business comes across as poorly run and organised. The people are all very nice, polite and courteous however. Communication or lack of has been the biggest problem. I've worked in customer facing jobs my whole life and know reliablwle communication can ...
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Comment on agent fees
Fairly expensive but they all appear to be.
Was this helpful? Yes

“We rented our our 2 bedroom property with property links as ......”

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Jan 18,2015
Minithumbup
By: 'Kelly'
Jan 18,2015
0 people found
this helpful
We rented our our 2 bedroom property with property links as agents for quite a few years. They always found us new tenants quickly when people wanted to move on. Karen always ensured things ran smoothly for us. I would highly recommend....
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“Property links were very helpful to find me a student ......”

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May 21,2014
Minithumbup
By: 'Charly'
May 21,2014
0 people found
this helpful
Property links were very helpful to find me a student home for my final year. We left it last minute and they did their best to meet all of our home preferences. Whilst living in the property, any problems we had, we let them know ...
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“For 6 years Matt Simpson from Property link has looked after ......”

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Mar 27,2014
Minithumbup
By: 'Jeremy'
Mar 27,2014
0 people found
this helpful
For 6 years Matt Simpson from Property link has looked after my property in PL1 ,he first looked after it as my contact then moved to Maintenance and for the last year has been in the estate agents side . Through out he has always been up ...
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“Always had a good experience with this agent, my shower ......”

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Jan 28,2014
Minithumbup
By: 'JB'
Jan 28,2014
1 people found
this helpful
Always had a good experience with this agent, my shower stopped working, sent a email to the portal, had a phone call within an a hour, with a TX from a contractor who came round to look at the job within total 3 hours the shower ...
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“I have had several agents in Plymouth and Property Links ......”

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Dec 10,2013
Minithumbup
By: 'John'
Dec 10,2013
3 people found
this helpful
I have had several agents in Plymouth and Property Links have been way ahead of any one I have dealt with. I totally trust them as they have provided an excellent service and advice of all aspects of letting out my houses. They answer the ...
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“I am very pleased with the friendly and professional way ......”

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Nov 18,2013
Minithumbup
By: 'Rob'
Nov 18,2013
3 people found
this helpful
I am very pleased with the friendly and professional way Property Links have dealt with me. After moving into my flat there were some minor maintenance issues that were dealt with very swiftly. Overall I am very happy with my experience and am happy to ...
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Was this helpful? Yes
By: MD
Jan 18, 2014
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Thank you Sir, for your comments. ...

“My family and I have been renting from Property Links ......”

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Nov 12,2013
Minithumbup
By: 'Charli'
Nov 12,2013
3 people found
this helpful
My family and I have been renting from Property Links for the last 3 years. When we went to view the house initially, it had been occupied by students but Property Links bent over backwards in the first few weeks and months to enable us to ...
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Was this helpful? Yes
By: Md
Jan 18, 2014
View all comments (1)
Many thanks for your words, the staff do try very hard to get every thing right, in a very demanding environment , despite trying its seems impossible to please every one, I am pleased you are one of many that we have pleased. MD ...

“At first Property Links were more than helpful, however after ......”

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May 30,2013
Minithumbdown
By: 'tattersalls'
May 30,2013
1 people found
this helpful
At first Property Links were more than helpful, however after paying the rent up front, i was more than disappointed from here on out. I moved into the property - it was FILTHY! Now, i am a student and have lived in some pretty bad ...
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By: mc
Oct 23, 2013
View all comments (3)
Dear Silly moo. Thank you for your mail, we recal this issue, all we requested where standard details, name and address, telephone number, the reason, STAFF SAFETY. I think this says it all. ...

“I rented a property for years with this company as ......”

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Mar 28,2013
Minithumbdown
By: 'C'
Mar 28,2013
1 people found
this helpful
I rented a property for years with this company as I had no choice to stay where I was. They left me eith no heating for the last 4 years, a rotten balcony for a year and a half. The hole place is damp to the ...
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What agent could do to change your mind?
Change attitude and sort problems out when asked
Attached Filesnbsp;
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“Seemed all very nice at first, easy enough to arrange ......”

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Mar 15,2013
Minithumbdown
By: 'Jo'
Mar 15,2013
0 people found
this helpful
Seemed all very nice at first, easy enough to arrange to rent the property. We were given no direct contact of the landlord and no emergency number for the agents. House was unclean when we moved in with a lot of issues and more arising ...
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“I have been renting from property links for 3 years now ......”

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Jan 31,2013
Minithumbup
By: 'Chrisdc1'
Jan 31,2013
3 people found
this helpful
I have been renting from property links for 3 years now and have just signed for anther 6 months. During my contract i have experienced minor problems within the property of which were dealt swiftly and proffessionaly without any inconvenience to myself. If you are looking for ...
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By: mc
Feb 11, 2013
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Thank you for your comments. ...

“I rented a property through property links recently and I ......”

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Jan 29,2013
Minithumbup
By: 'S.allen'
Jan 29,2013
2 people found
this helpful
I rented a property through property links recently and I found them to be very helpful and fast moving with the application process. There procedure of having personal account managers who help you through each and every step is a very personal and professional service. ...
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“I moved out of a flat let through property links ......”

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Nov 10,2012
Minithumbup
By: 'J.Farmer'
Nov 10,2012
4 people found
this helpful
I moved out of a flat let through property links a few weeks ago and couldn't of been happier with the service of this company. The girls in the office were very pleasant and infomative; I wouldn't hesitate to use them again if I moved ...
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Was this helpful? Yes
By: Property links
Nov 12, 2012
View all comments (1)
Thank you very much for your comments, what a nice change to see some positive remarks. ...

“I called them for my disabled son, we were told ......”

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Jul 10,2012
Minithumbdown
By: 'JEREMY'
Jul 10,2012
2 people found
this helpful
I called them for my disabled son, we were told that he could move in and that they accepted the councils "bond scheme" we were expecting to find a payment of £320, I was told the property was a nice clean place with respectable tenants including ...
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What agent could do to change your mind?
BEEN HONEST AND UP FRONT ABOUT COSTS NOT MISLED MY DISABLED 20 YEAR OLD DISABLED SON ABOUT THE CONDITION OF THE PROPERTY
Attached Filesnbsp;
Was this helpful? Yes
By: property links
Nov 12, 2012
View all comments (1)
This report is abuse, this person has no understanding about how to rent a property, he was the farther of the actual person viewing, he had not even been in the property to assess any of the above complaint.This company spoke to this man who was going to remove this, however seems not to have done so... Any person reading his coments would understand. ...

“lovely people when theyre trying to get you to move ......”

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Jun 01,2012
Minithumbdown
By: 'JONNY'
Jun 01,2012
4 people found
this helpful
lovely people when theyre trying to get you to move in. however in 8 months of being a tenant with them, they did not want to know at all any concerns i had over the period. only concerned with getting their mopney every month. oh, and ...
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Was this helpful? Yes
By: property links
Nov 12, 2012
View all comments (1)
Dear Sir, no one was trying to keep any deposits, this tenant like everyone is part of the TDS and if there where deposit type issues, then the tenant had the right to dispute such with the TDS., rent needs to be paid each month, dreadfull situation, signed as an AST conditions, if the company had to keep chasing for rent then i am sorry for this, the company only ever chases rent which is late comming in. pay the rent on time, you wont get chased. ...

“Absoloutley disgusting estate agents! Never would i reccomend them too ......”

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Mar 02,2012
Minithumbdown
By: 'TASHA'
Mar 02,2012
3 people found
this helpful
Absoloutley disgusting estate agents! Never would i reccomend them too anyone, since being in my property i have been infested with mice which were there before we moved in and were never told about it, also the flta is covered in damp which has caused ...
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What agent could do to change your mind?
ABSOLOUTLEY DISGUSTING ESATE AGENTS! NEVER WOULD I RECCOMEND THEM TOO ANYONE, SINCE BEING IN MY PROPERTY I HAVE BEEN INFESTED WITH MICE WHICH WERE THERE BEFORE WE MOVED IN AND WERE NEVER TOLD ABOUT IT, ALSO THE FLTA IS COVERED IN DAMP WHICH HAS CAUSED ME TOO HAVE A CONSTANT CHEST INFECTION! EVERY TIME THEY SAY THAT THEY WILL CALL YOU BACK THEY DONT, AND THEY WERE ALSO LATE ON DOING OUR RENOVATION CHECKS WHICH IS DANGEROUS AND WE NOW HAVE DODGEY ELECTRICS. THEY LEFT US WITHOUT HOT RUNNING WATER AND WHITE GOODS FOR ALMOST TWO EEKS! PLEASE DONT GO WITH THEM AS THEY WILL NEVER EVER SORT THINGS OUT FOR YOU! WORST ESTATE AGENTS EVERRRRR!
Attached Filesnbsp;
Was this helpful? Yes
By: SportBilly73
Nov 13, 2012
View all comments (2)
Please ensure you use the correct terminology. Lettings Agents do Lettings - Estate Agents sell houses. ...

“I was a landlord that had never let in Plymouth ......”

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Feb 27,2012
Minithumbdown
By: 'Clare'
Feb 27,2012
2 people found
this helpful
I was a landlord that had never let in Plymouth before so I used Property Links find a tenant only service. Within a few days of the property being advertised Property Links called to say they have a lovely lady who would like to rent ...
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What agent could do to change your mind?
Look at the referencing you have on a prospective tenant and accord the landlord accoringly. So if the referencing says to decline the tenant then the agent should advise the landlord to decline the tenant.
Attached Filesnbsp;
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By: Oh dear
May 21, 2014
View all comments (2)
From first hand experience, i know there are a lot of bad landlords, and i'm sure equally there are awful tenants, however i do think some of the responses you have given on this site are disappointing. I would advise you to proof read your response and use a spell checker. There are numerous grammatical and spelling errors - it looks very unprofessional. Your responses are also far too personal and opinionated. Whilst i appreciate you are defensive of your company, never forget good customer s ...

“Experienced numerous problems with the agent over the course of 2 ......”

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Feb 10,2012
Minithumbdown
By: 'Angry'
Feb 10,2012
3 people found
this helpful
Experienced numerous problems with the agent over the course of 2 years including - Taking months to get a leaking toilet fixed causing damage to the 2 properties below, both of which have no relation to Property links. - A faulty lock on the front door that ...
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“I have received appalling service from this agency, such as ......”

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May 27,2011
Minithumbdown
By: 'mikey'
May 27,2011
4 people found
this helpful
I have received appalling service from this agency, such as them promising to fix dangerous faults but never actually doing a thing.When I complained he was very intimidating and threatening. They are also trying to charge me for damages that were here when I ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

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