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    Sarah Desforges
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    Janine Steer
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    Lianna Pitsakis-Trueman
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    Karen Sheather
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    MATT simpson
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Properties for sale
Properties for rent
Jan 22,2016
Minithumbdown
By:
Jan 22,2016
1 people found
this helpful
Property links as a business comes across as poorly run and organised. The people are all very nice, polite and courteous however. Communication or lack of has been the biggest problem. I've worked in customer facing jobs my whole life and know reliablwle communication can make or break a deal. Initially when I viewed the flat it was unoccupied and had had a water leak in the lounge bay window (Victorian property) which I was assured was fixed. I agreed to take the flat on the basis it was r...
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What agent could do to change your mind?
Comment on agent fees
Fairly expensive but they all appear to be.
Was this helpful? Yes
Jan 18,2015
Minithumbup
By:
Jan 18,2015
0 people found
this helpful
We rented our our 2 bedroom property with property links as agents for quite a few years. They always found us new tenants quickly when people wanted to move on. Karen always ensured things ran smoothly for us. I would highly recommend....
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May 21,2014
Minithumbup
By:
May 21,2014
0 people found
this helpful
Property links were very helpful to find me a student home for my final year. We left it last minute and they did their best to meet all of our home preferences. Whilst living in the property, any problems we had, we let them know straight away and their response was fast and friendly. The agent who had dealt with our property, Sarah, was lovely. Upon ending our tenancy she was more than happy to ensure we had sorted everything out. Problems come up in any home but how the agency deal with it is...
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Mar 27,2014
Minithumbup
By:
Mar 27,2014
0 people found
this helpful
For 6 years Matt Simpson from Property link has looked after my property in PL1 ,he first looked after it as my contact then moved to Maintenance and for the last year has been in the estate agents side . Through out he has always been up front and when contacted always came back to me. Like all land lords there are some good and bad tenants ,when there has been an issue Matt was always there to sort it . I also have to thank the rest of the staff again they have always been positive in deali...
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Jan 28,2014
Minithumbup
By:
Jan 28,2014
1 people found
this helpful
Always had a good experience with this agent, my shower stopped working, sent a email to the portal, had a phone call within an a hour, with a TX from a contractor who came round to look at the job within total 3 hours the shower was replaced. It does not get much better than that! Really impressed, well done Property links.JB....
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Dec 10,2013
Minithumbup
By:
Dec 10,2013
3 people found
this helpful
I have had several agents in Plymouth and Property Links have been way ahead of any one I have dealt with. I totally trust them as they have provided an excellent service and advice of all aspects of letting out my houses. They answer the phones quickly and reply to emails on the same day! I have had almost 100% occupancy with my houses which is an amazing achievement. My houses are regularly checked and I get an automatic update of the house with pictures if needed. And I have also arranged ...
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Nov 18,2013
Minithumbup
By:
Nov 18,2013
3 people found
this helpful
I am very pleased with the friendly and professional way Property Links have dealt with me. After moving into my flat there were some minor maintenance issues that were dealt with very swiftly. Overall I am very happy with my experience and am happy to recommend them to anybody....
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Was this helpful? Yes
By: MD
Jan 18, 2014
Thank you Sir, for your comments.....
Nov 12,2013
Minithumbup
By:
Nov 12,2013
2 people found
this helpful
My family and I have been renting from Property Links for the last 3 years. When we went to view the house initially, it had been occupied by students but Property Links bent over backwards in the first few weeks and months to enable us to make this house, our home. We have had a couple of maintainace issues which have all been dealt with quickly and efficiently with the girls in the office providing a stella service, especially Lianna! I would (and do often) highly recommend this company to any...
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Was this helpful? Yes
By: Md
Jan 18, 2014
Many thanks for your words, the staff do try very hard to get every thing right, in a very demanding environment , despite trying its seems impossible to please every one, I am pleased you are one of many that we have pleased. MD....
May 30,2013
Minithumbdown
By:
May 30,2013
0 people found
this helpful
At first Property Links were more than helpful, however after paying the rent up front, i was more than disappointed from here on out. I moved into the property - it was FILTHY! Now, i am a student and have lived in some pretty bad places, but i do not expect to be paying that amount of money for rent AND AGENCY FEES!!! to move into a house which most definitely has not been cleaned this side of 2013!! The house lacked basic amenities and the courtyard/garden was messier than the house. We wer...
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By: mc
Oct 23, 2013
Dear TATTERSAL, i would agree with the state of the property as above, this was a student let, which was booked well in adavanced by the tenants, some six months prior to taking up let, the Landlady at the time, had one month before the tenants where due to move in, decided to do some rather large improvements, hence the property outside still had remaining rubbish for the works carried out. The landlady, was a difficult person to deal with, and unknown to this agency had been ditched by seve....
By: mc
Oct 23, 2013
View all comments (3) Dear Silly moo. Thank you for your mail, we recal this issue, all we requested where standard details, name and address, telephone number, the reason, STAFF SAFETY. I think this says it all.
By: silly moo
Oct 05, 2013
View all comments (3) Yeh i have had problems with this letting agency. Ie walking into property without notice knocking om my door to my room. Just called them yest years after my privious experiance hoping they had cleaned up the customer service skills. They wouldnt give me any info about a property i might be intrested in unkess i give them my full name and address details. I asked why they need this info as im only viewing. They were rude and kept putting the phone down on me when i asked why is it so important
Mar 28,2013
Minithumbdown
By:
Mar 28,2013
0 people found
this helpful
I rented a property for years with this company as I had no choice to stay where I was. They left me eith no heating for the last 4 years, a rotten balcony for a year and a half. The hole place is damp to the point that mould is growing everywhere. They also left me with a hole in the roof for 3 months with water running through the electrics in the bathroom. Their tradesmen are cowboys and dont do any job properly. I strongly advise never to rent off this company even after the problems I have ...
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What agent could do to change your mind?
Change attitude and sort problems out when asked
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Mar 15,2013
Minithumbdown
By:
Mar 15,2013
0 people found
this helpful
Seemed all very nice at first, easy enough to arrange to rent the property. We were given no direct contact of the landlord and no emergency number for the agents. House was unclean when we moved in with a lot of issues and more arising every week, none of which have been dealt with and we have been in the property for 6 months now. Our main concern is the Electrics, the landlady refuses to get a safety check done and when we informed the council of this and they attempted to check she had all t...
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Jan 31,2013
Minithumbup
By:
Jan 31,2013
3 people found
this helpful
I have been renting from property links for 3 years now and have just signed for anther 6 months. During my contract i have experienced minor problems within the property of which were dealt swiftly and proffessionaly without any inconvenience to myself. If you are looking for peace of mind and a secure property to rent I would certainly recommend Property Links....
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By: mc
Feb 11, 2013
Thank you for your comments.....
Jan 29,2013
Minithumbup
By:
Jan 29,2013
2 people found
this helpful
I rented a property through property links recently and I found them to be very helpful and fast moving with the application process. There procedure of having personal account managers who help you through each and every step is a very personal and professional service. They are even open 7 days a week which was very helpful considering I work full time. Well done property links I will definitely recommend you to my friends....
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Nov 10,2012
Minithumbup
By:
Nov 10,2012
4 people found
this helpful
I moved out of a flat let through property links a few weeks ago and couldn\'t of been happier with the service of this company. The girls in the office were very pleasant and infomative; I wouldn\'t hesitate to use them again if I moved back to Plymouth. My deposit was returned, untouched, after a few days - very swift. I had a few problems at the flat which were dealt with almost immediately by the repairs department - which is appreciated when you have no hot water. Overall 5/5 for service an...
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By: Property links
Nov 12, 2012
Thank you very much for your comments, what a nice change to see some positive remarks.....
Jul 10,2012
Minithumbdown
By:
Jul 10,2012
1 people found
this helpful
I called them for my disabled son, we were told that he could move in and that they accepted the councils "bond scheme" we were expecting to find a payment of £320, I was told the property was a nice clean place with respectable tenants including business people and a dentist. My son spent the last £10 of his disability living allowance getting there TWO hours early so as not to miss a viewing, THE PLACE WAS DISGUSTING, BROKEN DOORS, DIRTY BROKEN WINDOWS, HE DSAYS LIKE A 50 YEA...
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What agent could do to change your mind?
BEEN HONEST AND UP FRONT ABOUT COSTS NOT MISLED MY DISABLED 20 YEAR OLD DISABLED SON ABOUT THE CONDITION OF THE PROPERTY
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By: property links
Nov 12, 2012
This report is abuse, this person has no understanding about how to rent a property, he was the farther of the actual person viewing, he had not even been in the property to assess any of the above complaint.This company spoke to this man who was going to remove this, however seems not to have done so... Any person reading his coments would understand.....
Jun 01,2012
Minithumbdown
By:
Jun 01,2012
2 people found
this helpful
lovely people when theyre trying to get you to move in. however in 8 months of being a tenant with them, they did not want to know at all any concerns i had over the period. only concerned with getting their mopney every month. oh, and trying to keep the deposit by saying that things were damaged when i left. my only regret is not reading this review page before i moved in!! AVOID AT ALL COSTS!!!...
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By: property links
Nov 12, 2012
Dear Sir, no one was trying to keep any deposits, this tenant like everyone is part of the TDS and if there where deposit type issues, then the tenant had the right to dispute such with the TDS., rent needs to be paid each month, dreadfull situation, signed as an AST conditions, if the company had to keep chasing for rent then i am sorry for this, the company only ever chases rent which is late comming in. pay the rent on time, you wont get chased.....
Mar 02,2012
Minithumbdown
By:
Mar 02,2012
2 people found
this helpful
[[EDIT ORIGINAL START]] ABSOLOUTLEY DISGUSTING ESATE AGENTS! NEVER WOULD I RECCOMEND THEM TOO ANYONE, SINCE BEING IN MY PROPERTY I HAVE BEEN INFESTED WITH MICE WHICH WERE THERE BEFORE WE MOVED IN AND WERE NEVER TOLD ABOUT IT, ALSO THE FLTA IS COVERED IN DAMP WHICH HAS CAUSED ME TOO HAVE A CONSTANT CHEST INFECTION! EVERY TIME THEY SAY THAT THEY WILL CALL YOU BACK THEY DONT, AND THEY WERE ALSO LATE ON DOING OUR RENOVATION CHECKS WHICH IS DANGEROUS AND WE NOW HAVE DODGEY ELECTRICS. THEY LEFT US WI...
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What agent could do to change your mind?
ABSOLOUTLEY DISGUSTING ESATE AGENTS! NEVER WOULD I RECCOMEND THEM TOO ANYONE, SINCE BEING IN MY PROPERTY I HAVE BEEN INFESTED WITH MICE WHICH WERE THERE BEFORE WE MOVED IN AND WERE NEVER TOLD ABOUT IT, ALSO THE FLTA IS COVERED IN DAMP WHICH HAS CAUSED ME TOO HAVE A CONSTANT CHEST INFECTION! EVERY TIME THEY SAY THAT THEY WILL CALL YOU BACK THEY DONT, AND THEY WERE ALSO LATE ON DOING OUR RENOVATION CHECKS WHICH IS DANGEROUS AND WE NOW HAVE DODGEY ELECTRICS. THEY LEFT US WITHOUT HOT RUNNING WATER AND WHITE GOODS FOR ALMOST TWO EEKS! PLEASE DONT GO WITH THEM AS THEY WILL NEVER EVER SORT THINGS OUT FOR YOU! WORST ESTATE AGENTS EVERRRRR!
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By: Property Links
Nov 12, 2012
Very Surprised at these coments. The fact of the matter is that a letting agent can not always know if the property has mice as this is quite usually a life style thing; the agent did not go along and put a bucket full of mice in the property. Damp has always been an issue in Plymouth with properties suffering from condensation, and black spot mould due to both the location & again life style conditions. Unfortunately many people do not know the differance; however our tenants are always giv....
By: SportBilly73
Nov 13, 2012
View all comments (2) Please ensure you use the correct terminology. Lettings Agents do Lettings - Estate Agents sell houses.
Feb 27,2012
Minithumbdown
By:
Feb 27,2012
2 people found
this helpful
I was a landlord that had never let in Plymouth before so I used Property Links find a tenant only service. Within a few days of the property being advertised Property Links called to say they have a lovely lady who would like to rent the house. They said she had a CCJ but it was many years old and for a minor amount. They emphasised how nice the lady was. They said that on their gut instinct she would be a good tenant. Foolishly I never met or spoke to the tennant before she moved in and took i...
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What agent could do to change your mind?
Look at the referencing you have on a prospective tenant and accord the landlord accoringly. So if the referencing says to decline the tenant then the agent should advise the landlord to decline the tenant.
Was this helpful? Yes
By: Property links
Apr 14, 2012
Having read the above comments, it is understood that this some what frustrating for the owner of the property and indeed not something one wants a Landlord to have to deal with, having said that, firstly the landlord wanted a tanant find only service and with respect the landlord was informed of the situation of the tenants past history, and excepted the tenant. in the best will in the world, the short time period you have with the prespective tenant, it is only natural that one takes the tenan....
By: Oh dear
May 21, 2014
View all comments (2) From first hand experience, i know there are a lot of bad landlords, and i'm sure equally there are awful tenants, however i do think some of the responses you have given on this site are disappointing. I would advise you to proof read your response and use a spell checker. There are numerous grammatical and spelling errors - it looks very unprofessional. Your responses are also far too personal and opinionated. Whilst i appreciate you are defensive of your company, never forget good customer s
Feb 10,2012
Minithumbdown
By:
Feb 10,2012
3 people found
this helpful
Experienced numerous problems with the agent over the course of 2 years including - Taking months to get a leaking toilet fixed causing damage to the 2 properties below, both of which have no relation to Property links. - A faulty lock on the front door that took 2 years to fix. - They took a over a week to arrange someone to fix the boiler leaving us without heating and hot water. - The DIRECTOR was extremely rude when making a complaint AVOID!!...
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What agent could do to change your mind?
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May 27,2011
Minithumbdown
By:
May 27,2011
4 people found
this helpful
[[EDIT ORIGINAL START]] I have received appalling service from this agency, such as them promising to fix dangerous faults but never actually doing a thing.The boss is an intimidating man, and when i complained he was very intimidating and threatening. They are also trying to charge me for damages that were here when i moved in and they said they would fix. AVOID!!!! [[EDIT ORIGINAL END]] I have received appalling service from this agency, such as them promising to fix dangerous faults but ...
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 1 7 8 0 0 0 0 1 1

Job vacancies

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Review Statistics for Foxtons

Valuation and Fee Performance
71 % customers were satisfied with agent's fees 87 % accuracy of agent's valuations

Sales and lettings value statistics
Price range of properties sold by the agent Price range of properties rented by the agent
 
Minimum:83000 Minimum:275
Maximum:2370000 Maximum:12013

Review Summary

 
Total Reviews:764
Total Ratings:770
First Review:24/04/2007
Latest Review:30/04/2015
Overall Review Performance
 
Recommend:518
Disapprove:252
Satisfaction:68 %

 

Individual Services Review Performance
 
From Landlords From Tenants From Vendors From Buyers
 
Recommend:45 Recommend:166 Recommend:190 Recommend:78
Disapprove:38 Disapprove:137 Disapprove:14 Disapprove:5
Satisfaction:55 % Satisfaction:55 % Satisfaction:94 % Satisfaction:94 %

 
Surveys Conveyancing Lettings (Prospect) Sales (Prospect)
 
Recommend:0 Recommend:0 Recommend:21 Recommend:13
Disapprove:0 Disapprove:1 Disapprove:23 Disapprove:30
Satisfaction:- Satisfaction:0 % Satisfaction:48 % Satisfaction:31 %

 
They manage our building They are our factor They manage our estate
 
Recommend:0 Recommend:0 Recommend:0
Disapprove:2 Disapprove:0 Disapprove:0
Satisfaction:0 % Satisfaction:- Satisfaction:-

Agent Fees

Created at 1:00 AM 01/01/1970. Last updated at 1:00 AM 01/01/1970 by


Complaints Procedure

No procedure available.

Awards won by Property Links (Plymouth)

Individual Branch Awards

.

Firm rankings



Office 1
104 North Hill, Plymouth PL4 8HW
(14)
Office 2
106 North Hill, Plymouth PL4 8HW
(6)

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