This independent family business was born upon two reasons: firstly, my dream to create a property company that genuinely cares about helping people to move. Secondly, to combine this attitude with the most up-to-date marketing techniques through technology, ensuring that our clients achieve the best price and their individual needs are met. There is no doubt in my mind that we maintain this, day after day, at the highest level. From the start, whether you are selling, letting or re-mortgaging, Read full description...This independent family business was born upon two reasons: firstly, my dream to create a property company that genuinely cares about helping people to move. Secondly, to combine this attitude with the most up-to-date marketing techniques through technology, ensuring that our clients achieve the best price and their individual needs are met. There is no doubt in my mind that we maintain this, day after day, at the highest level. From the start, whether you are selling, letting or re-mortgaging, you will find us down to earth and reassuringly honest. I employ people who care - in fact, our staff are our most valuable asset. Over and above the substantial investment in technology and marketing, I guarantee that whoever you come into contact with at The Property Explorer you will be impressed by the level of service and commitment you receive.
The Property Explorer

17 Church Street
Basingstoke
Hampshire
RG21 7QG
01256 321777

Website not available

Properties for Sale
Properties to Rent

Mar 15,2018
Minithumbdown
By: 'Unhelpful and poor communication.'
Mar 15,2018
0 people found
this helpful
Oliver viewed and valued my property and I requested a guide price and expected sales price. His manner and lack of communication when I queried the valuation and asked for further information was abrupt and unhelpful. I wouldn't recommend you use these agents....
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By: Kim
Apr 25, 2018
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We were let down by another Estate Agent and the Property Explorer came round the same day, they even had photos on the internet the next day. Extremely helpful staff, polite, professional and also very honest. Very reasonable fees too. Excellent Estate Agents and will definately use them again, even though we no longer live in the area. ...
Apr 29,2017
Minithumbdown
By: 'jfeary912'
Apr 29,2017
0 people found
this helpful
Our landlord was selling the house mid way through our tenancy. We tried to be as accomodating as reasonable with allowing property viewings. This was not enough These guys bully and lie their way into your house by telling you they'll kick you out if ...
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Comment on agent fees
Bad, charged us a renewal fee and then made us leave before the year was up.
Was this helpful? Yes
Apr 06,2016
Minithumbup
By: 'Heidi'
Apr 06,2016
0 people found
this helpful
Rachel and her team have been very professional from start to finish of my tenancy. I wish them luck for the future and hope the business goes from strength to strength and you never know I may be back looking for a house to rent ...
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Comment on agent fees
Fees pretty standard only comment is check out fee this is a little steep compared to the others especially when the VAT is put on.
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Mar 01,2016
Minithumbup
By: 'LAL'
Mar 01,2016
0 people found
this helpful
The Property Explorer have been excellent from start to finish. The level of customer service provided has been exceptional. They really care about their customers and offer a professional, supportive and friendly service. Thank you in particular to Rachel who has always gone the extra ...
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Comment on agent fees
good
Was this helpful? Yes
Feb 29,2016
Minithumbup
By: 'Steve'
Feb 29,2016
0 people found
this helpful
I rent out a property in Basingstoke and had previously used a rival letting agent on a fully managed service basis. On a monthly basis I always felt underwhelmed at the service received, despite any issues ultimately being resolved. I guess I assumed a fully ...
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Comment on agent fees
Fair price and certainly good value for money based on the quality of service so far
Was this helpful? Yes
Feb 24,2016
Minithumbup
By: 'Sarah Butler'
Feb 24,2016
0 people found
this helpful
We lived in our property for nearly 3 years and Rachel and Lisa have been great all the way through. Very efficient, fast responding and great help if we needed anything. Thank you so much for everything. If we move back to Basingstoke we'll definitely go ...
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Jan 19,2016
Minithumbup
By: 'Marc'
Jan 19,2016
0 people found
this helpful
The Property Explorers are in danger of giving estate agents a good name! Excellent service, communication and incredibly friendly staff make for an all-round positive experience. Would definitely use these again, and highly recommend them. Genuine pleasure to do business with them....
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Comment on agent fees
Very reasonable.
Was this helpful? Yes
Nov 16,2015
Minithumbup
By: 'Michelle'
Nov 16,2015
0 people found
this helpful
Although I was only buying the property through The Property Explorer, I can say with confidence that I could trust and rely on Wendy and felt like she was trying to help the sellers and us as well. Wendy is very professional, friendly and approachable. ...
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Oct 24,2015
Minithumbup
By: 'Geoff and Lin'
Oct 24,2015
0 people found
this helpful
Excellent service received from Rachel and Lisa at all times throughout our 4 years stay renting through Property Explorer. All problems were resolved very quickly and when advice was required this was given to a very professional standard. Highly recommended Letting agency and would be very ...
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Comment on agent fees
No comment.
Was this helpful? Yes
Oct 16,2015
Minithumbup
By: 'Catherine'
Oct 16,2015
0 people found
this helpful
I went to a few estate agents in Basingstoke before Property Explorer and had terrible experiences and customer service. My husband is self employed and we were turned away from a lot of them without even being offered any assistance on how to rent in ...
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Comment on agent fees
Fee's were high but this seems industry wide. It wouldn't affect who I rented with.
Was this helpful? Yes
Oct 15,2015
Minithumbup
By: 'Lorna Parry'
Oct 15,2015
0 people found
this helpful
I have just sold my house with the property explorer, they have all been very professional and made the process very easy and hassle free as living away from the area I was worried it would make the process more complicated. I would highly recommend ...
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Was this helpful? Yes
Sep 29,2015
Minithumbup
By: 'ANoble'
Sep 29,2015
0 people found
this helpful
Wendy helped provide after sale care for our property, which we had sold privately, but as property explorer were the agent for our buyer Wendy kindly offered to help us out too. Not only was this a generous offer of property explorer to make but ...
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Sep 28,2015
Minithumbup
By: 'Caroline'
Sep 28,2015
0 people found
this helpful
We rented with the Property Explorer between 2009 and 2011 and had a great experience with them. We looked after the property so they left us to it carrying out their usual checks with no disruption. When it came to moving, all was sorted out quickly and ...
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Sep 21,2015
Minithumbup
By: 'Saroush'
Sep 21,2015
0 people found
this helpful
I have known and worked with the Property Explorer and particularly with Rachel and Lisa for many years now and as a Landlord I have been very happy with their services. Rachel and Lisa are both extremely helpful and always have a professional, positive and ...
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Sep 18,2015
Minithumbup
By: 'Mark'
Sep 18,2015
0 people found
this helpful
If a certain Danish lager manufacturer made estate agents they'd probably be The Property Explorer! We have recently rented a new property in Basingstoke and have been dealing with Rachel. She has exceeded all our expectations and made us feel at ease from day 1. Everything ...
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Was this helpful? Yes
Aug 21,2015
Minithumbup
By: 'Hannah'
Aug 21,2015
0 people found
this helpful
I am very pleased with the excellent customer service I have received from Property Explorer. They are always very friendly and helpful, and they have been efficient and organised. The administration/ rental fees were clearly stated from the beginning and I have been kept up-to-date ...
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Aug 20,2015
Minithumbup
By: 'Vesela Stoyanova'
Aug 20,2015
0 people found
this helpful
We are extremely pleased to have been working with Rachel and Lisa from The Property explorer while we were renting that property. Rachel has been brilliant in every way - very quick communication, fast responses to either email or phone request, a nice and friendly ...
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Aug 15,2015
Minithumbup
By: 'Nick'
Aug 15,2015
0 people found
this helpful
We have recently sold a property with The Property Explorer in Basingstoke. Our initial dealings with Richard Low were very professional and he dealt with the sale extremely efficiently. Once the sale was agreed, we dealt with Wendy Ellis who was superb. We were constantly ...
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Aug 14,2015
Minithumbup
By: 'Mr& Mrs Garcia'
Aug 14,2015
0 people found
this helpful
I would like to thank you company personel Rachel and Lisa for their excellent support,and for looking after us for the past 3 years as tenants at 17 mallory rd.(basingstoke) I would love to recommend Property Explorer to anyone who needs a estate agency in ...
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Aug 06,2015
Minithumbup
By: 'Sylvia'
Aug 06,2015
0 people found
this helpful
My husband and I were both delighted with the service we received from The Property Explorer. From the initial visit by Richard to the arrangements for the very busy open day and, finally, to the hard work by Wendy in bringing the sale to fruition , ...
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Jul 23,2015
Minithumbup
By: 'Clare'
Jul 23,2015
0 people found
this helpful
I had a very positive experience with the property explorer whilst selling my house through them. Perry was very good and got an offer of the full asking price the day the property went on the market and then arranged the open day where we ...
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Comment on agent fees
I got a very competitive rate.
Was this helpful? Yes
Jul 02,2015
Minithumbup
By: 'Andy Page'
Jul 02,2015
0 people found
this helpful
Having worked with property explorer for the last 5 years or so, I can honestly say that they have been a pleasure to work with. They took the pain of being a landlord away and were efficient and professional in everything that they did for me. ...
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Was this helpful? Yes
Jul 02,2015
Minithumbup
By: 'Michael Larmour MBE'
Jul 02,2015
0 people found
this helpful
Been great support over the last 18 months. response quickly to any issues which have been few and far between. would use them again when the time comes. Overall excellent...
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Jun 26,2015
Minithumbup
By: 'Matt Neal'
Jun 26,2015
0 people found
this helpful
Very professional, friendly agency to deal with. Any issues were rectified almost immediately and despite leaving the tenancy after a very short period of time, Rachel and Lisa were still excellent to deal with....
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Jun 21,2015
Minithumbup
By: 'Paul Nicholson'
Jun 21,2015
0 people found
this helpful
From the first day we contacted the Property Explorer all the staff were extremely helpful, especially as I did not have any experience of selling a property. They very quickly arranged viewings of the property and kept us informed all the way. When an offer ...
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Jun 17,2015
Minithumbup
By: 'Stephen Harrison'
Jun 17,2015
0 people found
this helpful
I've been a tenant of the property explorer for last 8 the and the quality of help to sort any problems was first class and couldn't do enough as a tenant to help you....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Jun 17,2015
Minithumbup
By: 'Laura'
Jun 17,2015
0 people found
this helpful
We used the Property Exporer for our first rental property. The process was simple and the service professional, friendly an pro-active. The Property Explorer were always available for any queries or concerns that we had during the 3.5 years that we used them as our letting ...
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Was this helpful? Yes
Jun 16,2015
Minithumbup
By: 'L Williams'
Jun 16,2015
0 people found
this helpful
We sold our property through the Property Explorer because we have previously used them. I cannot fault the after Sales Service at all. Wendy has gone above and beyond her role ensuring she is able to give her client (us) the information required. As with ...
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Comment on agent fees
We had a deal that was marketed with a flyer through the door for a 0.75% fee. It was not stated on the flyer that this was excluding VAT, so when the invoice came through we were a little surprised as we had budgeted on a flat 0.75% fee.
Was this helpful? Yes
Jun 16,2015
Minithumbup
By: 'Mr D Piggin'
Jun 16,2015
0 people found
this helpful
I was very pleased with the professional service provided to me by The Property Explorer. As a first time tenant everything was fully explained to me, and Rachel/Lisa where always more then willing to help....
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Jun 12,2015
Minithumbup
By: 'James'
Jun 12,2015
0 people found
this helpful
From the first contact we had with Property Explorer they were incredibly professional and helpful. This made the experience of renting with them really easy. Unfortunately one thing that was out of their control was the Landlord when we came to move out of the ...
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Areas covered
  • RG21
  • RG22
  • RG23
  • RG24
  • RG25

NAEA ARLA TDS Move With Us


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From Landlords From Tenants From Vendors From Buyers Other
62 0 66 2 48 1 34 0 3 4

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Last updated at 12:31 PM 12/06/2014 by allAgents

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