• claim your profile
    Beverley Martindale
  • claim your profile
    Faye Vennall
  • claim your profile
    Emma Coates
  • claim your profile
    Vicky Elias
  • claim your profile
    Penny Down
No description available.

21 Princess Victoria Street
Bristol
North Somerset
BS8 4BX
0117 970 6109

 
Website not available

Properties for sale
Properties for rent
Feb 21,2016
Minithumbup
By:
Feb 21,2016
1 people found
this helpful
So many times in our lives we take the time to complain but yet don't take the time to recognise true professionalism! I had heard that Property Concept had a unique ethical approach to the Sales process however even with this high expectation I am still hugely impressed. I think it's also important for me to explain I am a consultant Business Analyst and one of my key objectives in companies is to improve their business processes…. I have nothing to improve with Property Concept! Their...
read full review
Comment on agent fees
Can't comment as still in valuation process
Was this helpful? Yes
Feb 01,2016
Minithumbup
By:
Feb 01,2016
1 people found
this helpful
Recently bought my property through Property Concept. All the staff in the office are lovely and extremely helpful. Felt very different from a typical estate agent. They really want the best match for the seller and buyer and have an incredible amount of local knowledge and experience....
read full review
Was this helpful? Yes
Jan 29,2016
Minithumbdown
By:
Jan 29,2016
0 people found
this helpful
I used this agency to sell my house and I wouldn't use them again. Here are my comments. The Good 1 The phone is always answered very quickly 2 The pricing was competitive 3 The service was personal everyone to know what was going on 4 The people are very nice The Bad 1 The photos of the house were really poor (no professional photographer used) 2 The description was terrible and I ended up rewriting it myself 3 The viewings we conducted by someone who worked in lettings and knew nothing abou...
read full review
Was this helpful? Yes
Nov 05,2015
Minithumbdown
By:
Nov 05,2015
1 people found
this helpful
I recently used property concept to let an apartment. I viewed and put an offer in at the full asking price, provided all documentation within 2 days and paid my deposit for agency fees. After a sudden death in the family my start date in a new role had to be postponed for 2 days which meant that I wasn't going to receive my salary until 13 days after my move in date. I contacted property concept to request that I move in 13 days after I originally proposed and explained the reasons why, I apolo...
read full review
Was this helpful? Yes
By: Becs
Nov 12, 2015
View all comments (1)
Further to my comments above a few days later I received an offer from Beverly the lettings manager who offered me 50% of my deposit back and confirmed she would continue looking for properties for me. Although Emma was the person I dealt with through the process she wasn't the one on that specific day that processed the property for rent again before I was told. Still very disappointed but they have gone some way to make this up for me.....
Jan 28,2015
Minithumbup
By:
Jan 28,2015
0 people found
this helpful
I have recently used Property Concept for the first time to find tenants for my flat. I found the staff to be friendly and efficient. Tenants were found on the first day the flat was marketed and first impressions are that they are delightful. As I live in the city, I manage the property and when the tenancy ends, I will have no hesitation in using Property Concept again. However, I understand from the tenants that their experience wasn't without its problems, but my experience was good....
read full review
Comment on agent fees
Comparable to other agents
Was this helpful? Yes
Dec 22,2014
Minithumbup
By:
Dec 22,2014
1 people found
this helpful
As a tenant I have rented through property concept for the last two years but because of a job relocation I have had to vacate. The whole process went without a hitch and I received my deposit back less than a week later. I will definitely let through property concept again if I ever move back to bristol....
read full review
Was this helpful? Yes
Nov 05,2014
Minithumbup
By:
Nov 05,2014
0 people found
this helpful
Property Concept have been managing my flat for the past 7 years; they have been excellent in finding tenants, advising about up-keep of the property and in arranging repairs/works to be done at competitive rates. They have always taken the time to communicate and keep me informed of developments with my property. I would highly recommend the team....
read full review
Was this helpful? Yes
Oct 17,2014
Minithumbup
By:
Oct 17,2014
1 people found
this helpful
Property Concept have been looking after my flat for the last 4 years, I have been very pleased with service I have received. The flat has never been empty for more than a week or two and Property Concept have always found good quality tenants at a fair market price. Whilst I have been living abroad, Property Concept have always carried out regular inspections and have always made sure routine maintenance has been attended to in a timely fashion so I could be sure my property was well cared ...
read full review
Was this helpful? Yes
Oct 14,2014
Minithumbup
By:
Oct 14,2014
1 people found
this helpful
Being new to Bristol we were delighted to find Property Concept, they found us a lovely flat in Clifton to rent, the whole transaction went through smoothly and instead of feeling daunted by a new area and new job we found the move to our new home a pleasure. Well done to all - we are extremely grateful...
read full review
Was this helpful? Yes
May 10,2014
Minithumbdown
By:
May 10,2014
1 people found
this helpful
AVOID. Our experience of them was of utter incompetence from start to finish. To top it all, they have a policy of charging you for cleaning at the end, irrespective of how clean the place is. I quote an email "Bills can vary from £12.50 to a few hundred pounds": guess where we ended up in that range? They also tried to charge us for something that was broken when we moved in....
read full review
Was this helpful? Yes
Apr 30,2014
Minithumbdown
By:
Apr 30,2014
1 people found
this helpful
They are by far the worse and incompetent people to rent from down to sending wrong emails entering building without asking and take a good chunk of our deposit because it wasn\'t clean enough avoid using at all costs...
read full review
What agent could do to change your mind?
Terrible advantage taking and unhelpful
Was this helpful? Yes
Nov 20,2012
Minithumbdown
By:
Nov 20,2012
1 people found
this helpful
No specific examples to give as been consistent difficulties for years dealing with unhelpful, unlikeable, rude and frankly completely incompetent staff - please please do not use this company as they are completely unprofessional in every field....
read full review
Was this helpful? Yes
Aug 23,2012
Minithumbdown
By:
Aug 23,2012
1 people found
this helpful
In brief, they took a huge proportion of our deposit to clean the flat after we left it spotless and it was in a disgusting state when we moved in...over £200 worth of charges and couldn\'t explain what they were for. Extremely rude staff whenever you call them, but only after you agree to move in and have paid up. Would definitely advise anyone against letting from them, even if you are in love with the place, as it is just not worth the hassle involved....
read full review
What agent could do to change your mind?
More helpful staff and fair cleaning charges please.
Was this helpful? Yes
Mar 12,2011
Minithumbdown
By:
Mar 12,2011
2 people found
this helpful
If you are looking for an agency who will continuously walk into your flat for viewings unannounced (despite me insisting they are legally obligated to give notice!) then rent a home through Property Concept!! They are a joke and haven't taken notice of a single request I've made....
read full review
Was this helpful? Yes
Sep 12,2009
Minithumbdown
By:
Sep 12,2009
1 people found
this helpful
Property Concept are by far the worst organisation I have ever dealt with when letting a property. The company demand relatively high fees in relation to their competitors therefore it would be fair to assume a higher standard of service reflected these prices. In my experience I found completely the opposite. Their communication is, at best, appalling. I must point out this is not in terms of lack of it, but to the effect of receiving so much of it that it left me wishing for an end to the orde...
read full review
Was this helpful? Yes
Aug 04,2009
Minithumbdown
By:
Aug 04,2009
1 people found
this helpful
I spent an uneventful tenancy managed by these people. However on a number of occasions they visited unannounced to inspect the property and when i left they kept an unreasonably large part of my deposit to clean the flat. These things aside I found their general attitude arrogant, money grabbing and condescending and I'm left feeling like they screwed me over. Steer clear unless you drive an expensive car and are quite happy to throw large amounts of your cash their way. ...
read full review
Was this helpful? Yes
Areas covered



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
3 0 2 8 0 1 1 0 1 0

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Property Concept Ltd

Individual Branch Awards

Beverley Martindale - upload your photo Beverley Martindale
1 reviews

About Beverley No description set View full profile
Faye Vennall - upload your photo Faye Vennall
1 reviews

About Faye No description set View full profile
Emma Coates - upload your photo Emma Coates
1 reviews

About Emma No description set View full profile
Vicky Elias - upload your photo Vicky Elias
1 reviews

About Vicky No description set View full profile
Penny Down - upload your photo Penny Down
1 reviews

About Penny No description set View full profile

Opening hours



Find the Best Agent to
Buy, Sell or Rent Property