Established in the 1990s, Property Concept is an independent estate agency specialising in selling, renting and managing quality properties in Bristol’s prime districts, including Clifton, Redland, Cotham, Harbourside, City-Centre, Bedminster, Southville and outlying villages.
Property Concept

21 Princess Victoria Street
Bristol
North Somerset
BS8 4BX
0117 970 6119

www.propertyconcept.co.uk

Properties for Sale
Properties to Rent

“ Exceptional Service... ”

Apr 24,2018
Minithumbup
By: 'Ann and Jim.'
Apr 24,2018
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this helpful
We sold an apartment in Bristol recently and the service we received from both Vichy Elias and Tracey Roberson was excellent. They were so professional and kept us informed at all times. Their advice was sound which was particularly helpful in our case, as we ...
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They were competitive and provided the service that was needed.
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By: Vicky Elias
Apr 30, 2018
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We are very grateful for your business, and particularly your patience especially with the last sale which did get rather stressful towards the end. We wish you all the very best for the future ...

“ First Class Sales & Lettings Team... ”

Apr 20,2018
Minithumbup
By: 'Brian'
Apr 20,2018
0 people found
this helpful
I had the pleasure of Property Concept managing the letting of my flat in Bristol for the past 14 years - the Lettings Team (Shanaz, Terri, Beverley, Emily) provided the best service and excellent communication to keep me up to date at all times. In recent ...
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By: Vicky Elias
Apr 30, 2018
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It has been a real pleasure working with you over the years, you have always been so approachable and calm even when things did go to 'the wire' on the sales side. Wishing you every best wish for the future, and many thanks ...

“ Extremely helpful, friendly & efficienttt... ”

Apr 19,2018
Minithumbup
By: 'Jack Bellamy'
Apr 19,2018
0 people found
this helpful
I think my title says it all. They handled the sale of my property very well indeed, making it a stressless experience after the many problems we had endured with our earlier property letting agent. I would not like to single out any one in ...
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Comment on agent fees
The fees seem quite appropriate for the work carried out in such a satisfactory manner.
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By: Vicky Elias
Apr 30, 2018
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Thank you so much for your kind review. We are so pleased we were able to smooth the waters in what turned out to be rather a protracted sale. ...

“ Friendly, professional, helpful, efficient, smiley!... ”

Apr 18,2018
Minithumbup
By: 'Daniel'
Apr 18,2018
0 people found
this helpful
I'm 35 and have been through the renting process many times. I can honestly say this was the best experience I've ever had, zero stress, none judgemental, friendly and helpful, made it a very positive experience and the best start to feeling excited about ...
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Comment on agent fees
Good
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By: Vicky Elias
Apr 18, 2018
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We are delighted that you had such a positive experience. Thank you very much for your kind review & we would like to wish you all the best for the future ...

“ Excellent properrty concept... ”

Apr 16,2018
Minithumbup
By: 'chris m'
Apr 16,2018
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this helpful
Excellent....
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“ Brilliant experience!... ”

Mar 21,2018
Minithumbup
By: 'JDT1'
Mar 21,2018
0 people found
this helpful
Property Concept helped us to find a fantastic flat in Clifton that met all our wants and needs. Faye and Emma were very helpful and made the process go as smoothly as possible. I would thoroughly recommend Property Concept to anyone!...
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Comment on agent fees
The agent's fees are very reasonable.
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By: Vicky Elias
Mar 21, 2018
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Very happy to have been of service, and glad you had such a positive experience ...
Mar 05,2018
Minithumbup
By: 'Martin'
Mar 05,2018
0 people found
this helpful
Great team, who work as a team and are obviously chosen because they are all very nice people! Speaking to one is speaking to all and they always seem to know what is going on. We first met Bev when looking at properties in Clifton 10 ...
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Comment on agent fees
Fees are competitive and negotiation is possible. Never had any dispute with them about anything. One tiny point - please continue end-of-year reports free
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Jan 24,2018
Minithumbup
By: 'Anne White'
Jan 24,2018
0 people found
this helpful
I have found Property Concept to be an excellent agency supplying an exemplary service. Everyone goes that extra mile to help when things become tricky and nothing is too much trouble. Having bought and sold a property through Property Concept I would not hesitate for ...
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Comment on agent fees
As agreed and expected.
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By: Vicky Elias
Jan 29, 2018
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Thank you so much for your review, we are delighted you were happy with our service from both sides of the equation! Wishing you every best wish for the future ...
Jan 22,2018
Minithumbup
By: 'Gem'
Jan 22,2018
0 people found
this helpful
Really friendly and professional people. They helped me find the perfect flat quickly and sorting the contract etc was made really easy....
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Comment on agent fees
Good
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By: Vicky Elias
Jan 24, 2018
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We are so pleased that we were able to help moving into your chosen flat a stress free experience. ...
Jan 18,2018
Minithumbup
By: 'M.M.'
Jan 18,2018
0 people found
this helpful
I have chosen Property Concept many times for selling, buying and letting property in the Bristol area. I have always found them to be friendly, efficient and very knowledgable of the local property market. I have nothing but praise for the whole team!...
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Comment on agent fees
I have always found their fees reasonable and fair.
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By: Vicky Elias
Jan 22, 2018
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Thank you for your kind words, we do work hard across both sides of the business, Sales & Lettings to provide a full service for all our clients and landlords ...
Jan 12,2018
Minithumbup
By: 'Dr Charlotte Paterson'
Jan 12,2018
1 people found
this helpful
We have just completed selling two flats and purchasing a new one and have been delighted with the expert and personal service given to us at Property Concept. The team communicated very well with each other and with us, keeping us up to date with ...
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Comment on agent fees
Good value for money
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By: Vicky Elias
Jan 22, 2018
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Thank you Dr. Patterson, the sales team are delighted that we were able to help you achieve your goal of moving into your dream home after the conveyancing process became quite challenging! ...
Dec 20,2017
Minithumbup
By: 'Jon G.'
Dec 20,2017
0 people found
this helpful
Great, Professional Service and friendly attitude for lettings/ tenancies. I have been using rental accommodation for over 15 years or so of my working life and without a shadow of a doubt Property Concept have been leagues above any other agent I have used. I spent 3 ...
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Comment on agent fees
Fees are possibly a little higher than average - but you pay for what you get in many ways!
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By: Vicky Elias
Jan 10, 2018
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Dear Jon, Thank you so much for your review, we are delighted you have such a happy rental history with us ...
Dec 13,2017
Minithumbup
By: 'Domenica'
Dec 13,2017
0 people found
this helpful
I recently used Property Concept to let my flat in Clifton, Bristol. Throughout the process, every member of staff (including Faye, Emma, Kaylee and Beverley) were very well informed about every detail of the lettings process. I made several visits to the office and was ...
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Comment on agent fees
The fees charged were made clear from the start and were excellent value, given all the work they undertook.
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Nov 21,2017
Minithumbup
By: 'Eddie'
Nov 21,2017
0 people found
this helpful
I was a tenant in a property managed by Property Concept for three years. From the viewing, moving in, living in, and moving out, the staff at Property Concept were a pleasure to deal with it. The few problems that arose over the years were ...
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By: Victoria Elias
Nov 22, 2017
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Dear Eddie, thank you so much for your kind review, you were also a pleasure to deal with as a tenant. Wishing you all the very best for the future ...
Nov 08,2017
Minithumbup
By: 'Matthew & Cheryl'
Nov 08,2017
0 people found
this helpful
My partner and I recently brought our flat through Property Concept. When looking, we got frustrated with many estate agents for not having much knowledge about their properties or sellers' situation, but Property Concept were completely the opposite. It was clear the team take the ...
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Nov 06,2017
Minithumbup
By: 'Mrs B'
Nov 06,2017
2 people found
this helpful
Excellent service from start to finish from everyone- professional, helpful and friendly with great communications. Highly recommended and will definitely use again....
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Oct 19,2017
Minithumbup
By: 'Sara Bassett'
Oct 19,2017
0 people found
this helpful
I would would like to thank Rowena for the professional and courteous service she has provided throughout the moving process. When things became a little fraught in the week of completion she was steadfast and cool headed. I would most certainly recommend Rowena and the ...
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Comment on agent fees
They charged me a fee I was happy with.
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By: Rowena Bruton
Nov 06, 2017
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Hi Sara, Thank you so much for the lovely review. We wish you all the best of luck in your new home. Kind regards, Property Concept ...
Oct 19,2017
Minithumbup
By: 'Monika'
Oct 19,2017
0 people found
this helpful
Only one day after showing Emma my property, she'd arranged three inspections, one of whom signed the lease that same week. Excellent results, and kudos to the team for their speed and professionalism. I will certainly use Property Concepts again, and have no hesitation ...
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Comment on agent fees
Property Concept provide a small discount to previous customers, which is a nice touch. The fees are on par with most other high-end agencies, but it's a cost I'm willing to bear given I live a great distance from Bristol.
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Oct 18,2017
Minithumbup
By: 'Michael'
Oct 18,2017
0 people found
this helpful
I would like to express my thanks and gratitude to the sales staff at Property Concept for their help and advice in both buying our flat and subsequently selling it. Penny and Vicky's advice prior to marketing our flat added considerable value and their ...
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Comment on agent fees
The fees were lower than expected and very reasonable in comparison.
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Oct 09,2017
Minithumbup
By: 'Anonymous'
Oct 09,2017
0 people found
this helpful
The service provided by Property Concept has been exceptional from start to finish. The staff have always been both timely and courteous. They have also gone over and above my expectations of an Estate Agent to facilitate, through to completion, a number of issues that ...
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Sep 29,2017
Minithumbup
By: 'Mr Wright'
Sep 29,2017
0 people found
this helpful
We have been very impressed with the way Tracy has handled the sale of our ground floor flat. Her communication was excellent throughout, often responding to queries outside of normal working hours. Her valuation was accurate and she was able to quickly find a suitable ...
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Comment on agent fees
Fees were cheaper than competitors.
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Sep 27,2017
Minithumbup
By: 'Magali'
Sep 27,2017
0 people found
this helpful
It is unusual to find an agency who cares about and respects tenants. Faye has been very efficient throughout the rental process and displayed the kind of genuine friendliness I gave up expecting from agencies years ago. Thank you for being so flexible with our ...
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Comment on agent fees
Market average
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Aug 31,2017
Minithumbup
By: 'Private Investor'
Aug 31,2017
0 people found
this helpful
Over 20 years ago Tracy Robertson sold me my first home, a two bed flat in Clifton. Having worked with her since then she has provided invaluable property advice. The lettings team under the guidance of Beverley Martindale work seamlessly with the sales team providing high ...
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Comment on agent fees
Fair
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Jul 05,2017
Minithumbup
By: 'H-S'
Jul 05,2017
0 people found
this helpful
I rented a student property on Tyndalls Park Road. The staff at Property Concept were extremely helpful and friendly, from the moment we enquired about the property until check out. The property itself was wonderful, especially for a student property - it was mostly well ...
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Jun 07,2017
Minithumbup
By: 'Richy Fennell'
Jun 07,2017
0 people found
this helpful
Renting a property can be difficult, Property concept made it easy! From initial moving in, reporting and resolution of problems through to moving out, the whole process was slick and supported by great communication from the team. There was always somebody available at the end ...
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By: Rowena Bruton
Jun 07, 2017
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Hi Richy, I have passed on your lovely review to Shanaz and the rest of the PC team. We are so pleased to hear you have had a positive renting experience. All the best, Property Concept ...
Jun 05,2017
Minithumbup
By: 'Pippa'
Jun 05,2017
0 people found
this helpful
Fantastic service from everyone I spoke to. Friendly, honest and knowledgable. The staff made moving home easy. Extremely satisfied with everything....
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By: Rowena Bruton
Jun 06, 2017
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Hi Pippa, I'm so pleased you have had such a pleasant experience with our lettings team. Everyone at Property Concept wishes you all the best in your new home! ...
Jun 02,2017
Minithumbup
By: 'Ursula Monn'
Jun 02,2017
0 people found
this helpful
All the staff at Property Concept were really efficient, kind, professional. Penny Down went out of her way to resolve some issues with my buyers solicitors which I was really grateful for, and she was always very reassuring and professional. I can highly recommend using ...
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Comment on agent fees
Very competitive fee
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By: Rowena Bruton
Jun 06, 2017
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Hello Ursula, Great to hear you are pleased with our efforts at Property Concept and Penny in particular. All the best from the Sales Team at PC! ...
Jun 01,2017
Minithumbup
By: 'Sarah and William'
Jun 01,2017
0 people found
this helpful
Property concepts provided us with a really helpful and friendly service, especially Kayleigh who helped us. Overall a smooth agency and renting process. Would 100% recommend!...
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Comment on agent fees
Good agency fees
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By: Rowena Bruton
Jun 06, 2017
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Hi Sarah and William, Thank you for recommending us and I'm glad you found our lettings negotiator, Kayleigh so helpful. All the best from the team at PC! ...
May 17,2017
Minithumbup
By: 'Anna'
May 17,2017
0 people found
this helpful
When looking to sell the property I met with 3 agents and selected Property Concept on the basis that they had a price strategy that made sense, were very knowledgeable about the immediate local area and were sympathetic to the whole process for us as sellers. ...
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Comment on agent fees
Good as fixed all inclusive fee. Clear pricing.
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By: Rowena Bruton
Jun 06, 2017
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Hello Anna, The sales team are delighted to read that you have been happy with the professional service and effective communication/feedback provided by Property Concept. All the best from the Property Concept Team. ...
Apr 24,2017
Minithumbup
By: 'Ramzi'
Apr 24,2017
0 people found
this helpful
Knowledgeable and always pleasant and helpful - I have known Property Concept for over 20 years and would highly recommend them....
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Comment on agent fees
Pleasant, helpful and Knowledgeable
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By: Rowena Bruton
Jun 06, 2017
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Thank you, Ramzi for your review and recommendation! ...
Areas covered
  • BS1
  • BS2
  • BS3
  • BS4
  • BS5
  • BS6
  • BS8
  • BS9

NAEA ARLA DPS TDS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
11 0 13 3 11 1 3 0 1 0

Agent Fees

No fees set.
Last updated at 10:40 AM 05/04/2017 by allAgents

Complaints Procedure

No procedure set.
Last updated at 10:40 AM 05/04/2017 by allAgents

Awards won by Property Concept

Individual Branch Awards


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