allAgents Certified Customer Experience Report

Scan Me

Robert

Stirling Ackroyd,41 The Broadway,W5 2NP

Certified Customer Experience
Report Summary

Report generated on (23 April 2024 @ 07:26:15)

5

Rated 4.75 out of 5 based
on 72 reviews

72 reviews of Robert
1305 rank out of 48365 in the UK
100% sales valuation accuracy
100% sales fee satisfaction
90% lettings valuation accuracy
94% lettings fee satisfaction

Customer Experience
Awards Won

2017 Best Letting Agent in W5

2016 Best Letting Agent in W13

Recent Customer Reviews From
Clients Of This Agent

Ms. Ellis on 25/06/2020

I have been using Townends Ealing for several years to let my flat in Perivale. They are always professional and have my best interests at heart. Senior Lettings Manager, Rob McPeake always goes above and beyond to assist with any issue or inquiry. I am very pleased with the service I receive, and I would definitely recommend them.

Services: Lettings (as a Landlord)
Rent PCM: £1400
Postcode: UB67RA
Experience: Would you use the agent again? Yes

Sandy on 07/01/2020

Ealing Letting Office - I have been using Townends for both of my flats in Ealing . Robert the Letting Manager has been brilliant for my recent letting service for my Ealing flat. Always keeping me updated and ensuring my queries are answered promptly. Listening to my requirements. I would recommend Townends to anyone. I have been using them for over 15 years now and I am very happy with their services.

Services: Lettings (as a Landlord)
Rent PCM: £1100
Postcode: W57LF
Experience: Would you use the agent again? Yes

K on 12/11/2017

We were pleased with the service we received throughout the process. The team responded to emails promptly and gave clear information.

Services: Lettings (as a Tenant)
Rent PCM: £0
Postcode: W5
Experience: Would you use the agent again? Yes

Louise Pattison on 31/10/2017

We instructed Townends Ealing to find a tenant for a flat after other agents had not been able to do this. Townends found a suitable professional couple within a matter of days and the letting proceeded smoothly and quickly. The Lettings team headed by Robert McPeake were r trembly helpful and professional throughout. On the check in day the tenants st the last moment requested that a particularly large wardrobe be removed from the flat. This was a 3 man job and Robert and his colleague both came down to the flat on very short notice to help remove the wardrobe. As soon as we started dealing with the Ealing branch of Townends we quickly realised the higher and more professional level of personal service for which we are extremely grateful.

Services: Lettings (as a Landlord)
Rent PCM: £0
Postcode: W5
Experience: Would you use the agent again? Yes

Jean on 15/10/2017

Have worked with Robert for a few years and have always found him to be very positive, honest and professional. Have also had confidence in the type of clients which Townends seek for our properties. Thank you Townends for letting our property once again!

Services: Lettings (as a Landlord)
Rent PCM: £0
Postcode: W5 2
Experience: Would you use the agent again? Yes

This document has been generated as a representation of customer reviews attributed to the agent/staff member on the allAgents.co.uk website as of 23/04/2024

We do not accept responsibility for any inaccuracies relating to any of the review content or details of the firm/staff member mentioned.

The rankings are produced by allAgents.co.uk, solely for the purpose of our own website. These rankings are based on our own algorithms and agents are compared to other listed agents within these areas. allAgents.co.uk's rankings do not imply or make a definitive judgement that this agent is more or less favourable, or more or less capable than any other agent. As such allAgents.co.uk take no responsibility in case of loss, damage or inconvenience caused for any decisions that have been based solely or partly on this document.

You can confirm the validity of the content of these reviews, by visiting the profile pages at www.allAgents.co.uk and search for the agent/staff member's name. If you have any queries relating to this document, please contact us at [email protected]