The UK's largest customer review website for the property industry.

Katie

Stirling Ackroyd,15a Station Road,TW16 6SB

Certified Customer Experience
Report Summary

Report generated on (28 March 2024 @ 16:46:58)

5

Rated 4.71 out of 5 based
on 51 reviews

  • 51 reviews of Katie
  • 2101 rank out of 48365 in the UK
  • 78% sales valuation accuracy
  • 78% lettings valuation accuracy
  • 73% lettings fee satisfaction

47

Recommend

4

Disapprove

Customer Experience
Awards Won

2017 Best Letting Agent in Sunbury-on-Thames
2017 Best Letting Agent in TW16
2016 Best Letting Agent in Sunbury-on-Thames
2016 Best Letting Agent in TW16

Recent Customer Reviews From
Clients Of This Agent

Celine Legge on 20/01/2021
Amazing service from Katie and Nadine. Communication was outstanding. They helped us every step of the way and were excellent. Would 100% use Townends Sunbury for every move!

  • Services: Lettings (as a Tenant)
  • Rent PCM: £0
  • Postcode: TW167SX
  • Experience: Would you use the agent again? Yes
Rori Mills on 02/06/2020
The agents have taken advantage of the current pandemic and they have not had the prospective tenant(s) best interest at heart. The lettings manager Katie, does not possess the skills of a manager and as she has shown a lack of customer service and has been very disrespectful. Katie cannot take heed of simple requests and her show of ignorance is bliss. I am writing this honest review; as I personally know that agents can appear to be arrogant. In the current climate we with live in; it would be good to diminish this narrative.

  • Services: Admin
  • Rent PCM: £0
  • Postcode: TW167HQ
  • Experience: Would you use the agent again? No
Abi on 16/01/2019
They sorted me out nicely and in good time.Always happy to talk. Always willing to help even when not obliged to

  • Services: Lettings (as a Tenant)
  • Rent PCM: £0
  • Postcode: TW16
  • Experience: Would you use the agent again? Yes
Nick Williams on 10/07/2017
Very efficient - perhaps our best experience with Townsends in terms of pace of bookings viewings and confirming tenants. References etc dealt with very efficiently

  • Services: Lettings (as a Landlord)
  • Rent PCM: £1150
  • Postcode: TW16
  • Experience: Would you use the agent again? Yes
Broadlands on 07/05/2017
Katie was very professional and helpful. Process went smoothly and all was attended to efficiently. We are the landlord/owner and are pleased how quickly the flat rental is turned around.

  • Services: Lettings (as a Landlord)
  • Rent PCM: £1100
  • Postcode: TW17
  • Experience: Would you use the agent again? Yes

This document has been generated as a representation of customer reviews attributed to the agent/staff member on the allAgents.co.uk website as of 28/03/2024

We do not accept responsibility for any inaccuracies relating to any of the review content or details of the firm/staff member mentioned.

The rankings are produced by allAgents.co.uk, solely for the purpose of our own website. These rankings are based on our own algorithms and agents are compared to other listed agents within these areas. allAgents.co.uk's rankings do not imply or make a definitive judgement that this agent is more or less favourable, or more or less capable than any other agent. As such allAgents.co.uk take no responsibility in case of loss, damage or inconvenience caused for any decisions that have been based solely or partly on this document.

You can confirm the validity of the content of these reviews, by visiting the profile pages at www.allAgents.co.uk and search for the agent/staff member's name. If you have any queries relating to this document, please contact us at [email protected]

allagents.co.uk © 2024