Properties Actually Limited are Real Estate Agents specialised in residential and commercial lettings, sales and property management covering West, North West and Central London areas.
Properties Actually

113 Shirland Road Maida Vale
Maida Vale,London
Greater London
W9 2EW
020 7121 0088

Website not available

Properties for Sale
Properties to Rent

Mar 27,2017
Minithumbup
By: 'Daniel'
Mar 27,2017
1 people found
this helpful
Helpful team, Dorian was always quick to respond to any queries and organise any appointments needed. Overall we had a pretty good experience!...
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Comment on agent fees
Standard fees compared to alternative agents
Was this helpful? Yes
Mar 04,2017
Minithumbdown
By: 'Marie'
Mar 04,2017
2 people found
this helpful
Worst team I ever dealt with, especially Dorian who is incredibly rude. They don't deserve one star and I find it hard to believe that the positive reviews are genuine. During my tenancy they kept sending workers in my flat without letting me know, sometimes ...
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By: Anna Petani
Mar 08, 2017
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Dear Marie, Thank you for the clarification. I have managed to locate the records for your tenancy with us in 2014-2015. I have checked your file and all the associated notes and email correspondence so that we can rely on facts and respond appropriately. I have also contacted the Landlord to obtain further information about your rental. The Landlord appeared to remember your case very well as he did not have a positive experience when letting his property to you and had to end your tenancy b ...
Oct 14,2016
Minithumbup
By: 'Emma'
Oct 14,2016
0 people found
this helpful
The team were all really helpful and organised handymen or sent over info very promptly whenever we needed assistance. They are the best agents I've ever used and I would use them again....
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Comment on agent fees
Average
Was this helpful? Yes
Oct 14,2016
Minithumbup
By: 'Frances Fleury'
Oct 14,2016
0 people found
this helpful
Properties Actually have always been very responsive and keen to reply to our requests. The service delivered is precisely what you expect from the moment you contact them for the first time: honest and helpful professionals, straight-talking, mindful of what matters. No fireworks and brass ...
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Comment on agent fees
It was pretty expensive but clear upfront, no hidden costs or fees. The service was right at the level of my expectations.
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Oct 13,2016
Minithumbup
By: 'Ali'
Oct 13,2016
0 people found
this helpful
I had no qualms in contacting Properties Actually when ever I needed to. Dorian and his team were extremely attentive, friendly and quick to act....
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Aug 08,2016
Minithumbdown
By: 'Traumatised tenant'
Aug 08,2016
0 people found
this helpful
They don't even deserve one star. Worst agency ever, the team is rude, dishonest and incompetent. I honestly don't know how they can have any positive review. Avoid at all costs...
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By: Anna
Aug 08, 2016
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Dear Traumatised Tenant, We have not been reported of any traumatising issues at our properties. If this is a genuine review please provide more details of your complaint and I will personally make sure to investigate it. There is no need to be anonymous, just report it to us and we will act accordingly. Kind Regards Anna Petani Director ...
Jan 08,2016
Minithumbup
By: 'Mariya'
Jan 08,2016
0 people found
this helpful
Dear Agents, Thank you for the prompt repairs of electricity. Now everything is working!!! No doubts to advice your services to my friends!...
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Jan 07,2016
Minithumbup
By: 'StraightOuttaLondon'
Jan 07,2016
0 people found
this helpful
Very pleased with the service I received from Properties Actually. They responded to my e-mails promptly and when it was time for me to move out due to the property I was staying in being renovated, they arranged a one month extension with the landlord ...
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Comment on agent fees
The agent's fees were very reasonable as they included all fees in one and did not charge the extortionate checking out fees that most other agents charge.
Was this helpful? Yes
Oct 05,2015
Minithumbup
By: 'He'
Oct 05,2015
0 people found
this helpful
They helped me with my previous apartment in Camden. I stayed there for two years. Very good agent. Friendly and helpful. Highly recommend....
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Sep 23,2015
Minithumbdown
By: 'Previous tenant'
Sep 23,2015
0 people found
this helpful
I posted this comment in other media, but would like to repeat it here. Just wish any one in contact with Properties Actually can read my comment and be luck enough to avoid using them. I was a tenant who rented a property with Properties ...
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By: Dorian Petani
Sep 23, 2015
View all comments (1)
Dear Sir or Madame It is very easy for anyone such as yourself to write a review on this site and remain anonymous, however it does not help us to identify the case and respond here in a truthful manner by stating true facts as we have responded to other reviews. I believe that if you were a good tenant then you would not have to remain anonymous and if you think that you have been cheated or that we have "faked" any documentation as you claim, please note that these are serious ...
Sep 28,2014
Minithumbdown
By: 'Mike'
Sep 28,2014
2 people found
this helpful
Hi, these people are exactly what you expect from landlord. Unclear about your right as a tenant, and lieling to, probably, maximize profit. I would stay sway from Nick Kimbel, Michael (something) and the whole of Properties actually if you want to find a place. ...
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What agent could do to change your mind?
Lieing cheating agency. Who would have thought!
Attached Files
Comment on agent fees
The fees are hidfen. They claim and advertise free for no sales but this goes for tenant only
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By: Previous tenant
Sep 23, 2015
View all comments (3)
I posted this comment in other media, but would like to repeat it here. Just wish any one in contact with Properties Actually can read my comment and be luck to avoid using them. I was a tenant who rent a property with properties actually too. They were really bad, no matter who you are dealing with, Michael Chmielinski, Nick Kimbel or Dorian Petani. This company totally did nothing, if you got any problem or anything with the property you rented with them, they just told you to contact the ...
Sep 26,2014
Minithumbup
By: 'Nikki'
Sep 26,2014
0 people found
this helpful
HI. I want to thank all members who work in Properties Actually, who has found me this amazing property that i am enjoying every minute living in. Nick and Dorian were very helpful when i was applying for the property, the terms and conditions were ...
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Comment on agent fees
Reasonably cheap and only offering "One off Fee". Which is very nice of them. No hidden charges or extra fees.
Was this helpful? Yes
Sep 09,2014
Minithumbdown
By: 'Bertrand'
Sep 09,2014
4 people found
this helpful
There is an agent/branch manager called Nick Kimbel you want to avoid. This person is indescribably incompetent and devious (or acts incompetent to try and cover up his devious behaviour!). Not only does he not respond to emails when facing his contradicitons, he is ...
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By: Dorian
Sep 09, 2014
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Dear Bertrand Motte After you happily renewed your tenancy with Properties Actually for the past 2 years it is unfair on your behalf to advise to avoid Properties Actually. As you were made aware by The Deposit Protection Service soon after you moved in, your deposit was sent to the scheme and was held for the duration of your tenancy. Your tenancy was ended by you at your own will on the 22nd August 2014. Yo were required to close all utility accounts and provide proof that the final bills ...
Feb 19,2014
Minithumbup
By: 'Khan'
Feb 19,2014
0 people found
this helpful
A very proffessional and competant agency, very fast to solve and issues and the staff go out of their way to always help. rented with them for nearly 2yrs, would highly recommend....
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Dec 19,2013
Minithumbdown
By: 'VDR'
Dec 19,2013
2 people found
this helpful
The person I met was friendly enough but after taking two hours out of your schedule to visit the property the least you expect is to see the property. When I showed up at the agreed upon time, the agent did not have the key ...
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By: Michael
Jan 03, 2014
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Dear "VDR" (Although I would prefer to give the real name of this person in order to make the review real and fair, allagents.co.uk would remove it) Agents don't always hold keys for all properties and in such cases; appointments are arranged relying on third parties who hold keys. In this case the Landlord could not make it and we were not made aware so we apologised for the inconvenience this caused you and you were offered to arrange another convenient time, which you very impolite ...
Dec 09,2013
Minithumbup
By: 'JamesP'
Dec 09,2013
1 people found
this helpful
I rented a property through Properties Actually for 2 years with the agent managing the flat for the Landlord. Any issues I had were always dealt with in a timely manner and in a professional way. They were easily contactable and helped me on a number ...
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May 18,2013
Minithumbdown
By: 'AR'
May 18,2013
4 people found
this helpful
I\'ve had an absolute nightmare with this agency. I paid in £180 for a inventory and contract. My contract was a standard template and my inventory was 2 pages long stating the rooms and that they had floors. There were no photos, no details, etc. ...
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What agent could do to change your mind?
Acknowledged flat was dirty at paid for deep clean, proper inventory etc
Attached Files
Was this helpful? Yes
By: Dorian
Jan 03, 2014
View all comments (1)
Dear "AR" Taking into consideration that I can not name you and your comments, no matter how untrue they may be, it is only fair for people who read this review to know the real facts and cronology of events: You viewed the property for the first time on the 16th April 2013 at 1:30pm. You were allowed enough time in the property and garden area to carry out a thorough inspection. I answered all your questions at the time. Soon after the viewing, you sent an email expressing you ...
Apr 05,2013
Minithumbup
By: 'Sara Rodriguez'
Apr 05,2013
0 people found
this helpful
The letting agents were always helpful, although they were not managing the property we rented through them and the Landlord could not be reached most of the time, the agents were always available and ready to assist. They arranged for repairs within the same day ...
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Sep 24,2012
Minithumbdown
By: 'Tenant'
Sep 24,2012
7 people found
this helpful
Avoid these agents at all costs - we had such an unhappy experience with Properties Actually when we were requested to vacate our property only 6 months into the tenancy as the landlord wished to carry out building work. The estate agents from Properties Actually were ...
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By: D
Sep 25, 2012
View all comments (1)
[[EDIT ORIGINAL START]] These Tenants, Rose Laura Dove, Amy Faye Druce, Emily Rivka Conradi, who like many other bad tenants prefer to remain anonymous when giving undeserved bad reviews for Estate Agents, must be avoided like the plague. It is a shame to have accepted them as tenants in the first place. Throughout their tenancy they were a real nuisance. The tenancy had a break clause, they were issued the notice well in advance and although they required more time, we did our utmost to ge ...
Sep 19,2012
Minithumbup
By: 'VG'
Sep 19,2012
1 people found
this helpful
We had a very good experience dealing with Properties Actually. When we first approached them for a suitable flat, they found some good options for us within our budget and managed to arrange a price which was fair for both the landlord and us. Further, ...
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Aug 24,2012
Minithumbup
By: 'Sofi'
Aug 24,2012
1 people found
this helpful
We had Properties Actually and Dorian managing the property we rented for a year and found both the agency and him to be very helpful, reliable, responsive and efficient. Their response to any problems we had to be both rapid and highly professional....
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Aug 15,2012
Minithumbup
By: 'Joseph'
Aug 15,2012
1 people found
this helpful
I rented a flat from this agency for over 3 years and throughout my contract, I got all the help I could get with all repairs and maintenance. The staff were always helpful and repairs carried out in no time. I wish them all the best!...
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Was this helpful? Yes
Jul 24,2011
Minithumbup
By: 'Alasdair'
Jul 24,2011
1 people found
this helpful
I am usually cautious about estate agents, but these one are great. Dealt with problems promptly and helped us a lot....
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Was this helpful? Yes
Jul 21,2011
Minithumbup
By: 'Ben'
Jul 21,2011
0 people found
this helpful
Lived in the property for 2 years, great service, no hesitation to recommend again...
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Was this helpful? Yes
Jun 28,2011
Minithumbup
By: 'P. Blackwood'
Jun 28,2011
0 people found
this helpful
I used them for letting my flats when I was abroad and never had an issue with them or tenants. I\\\'ve recommended them to my cousin and she is happy as well....
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Jun 15,2011
Minithumbup
By: 'B'
Jun 15,2011
3 people found
this helpful
Agree with all the comments plus we moved out 3 months ago and have not received our deposit back despite being told by them that the house was in same condition as we moved in. They've been absolutely no help with this and have only told ...
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Sep 14,2010
Minithumbdown
By: 'Nick'
Sep 14,2010
2 people found
this helpful
Useless. The property was received in a shocking state, not cleaned at all. We received an inventory that listed broken items as working and made no comment of the general state of the property. the oven was broken and (2 months later!) still hasn't been fixed!!...
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Was this helpful? Yes
Mar 04,2010
Minithumbdown
By: 'Frada'
Mar 04,2010
3 people found
this helpful
* Unhelpfull * Did not treat me as a custumer * Retain part of the deposit without giving us explaination * Ignore emails * Twisting things to their adventage * No respect of the tenancy agreement: had a lot of visits without ENOUGH notice time. ...
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Jun 11,2009
Minithumbdown
By: 'Jason'
Jun 11,2009
1 people found
this helpful
Absolutely horrifically incompetant. Electricity was severed to my block of flats that they manage and they offered no help or support whatsoever. Didn't protect my deposit and just passing the buck onto the landlord. Council has condemned the building and am going to have to ...
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Apr 16,2009
Minithumbup
By: 'J'
Apr 16,2009
1 people found
this helpful
These estate agents seem to be pretty useless, although luckily I haven't needed them for anything so far, but they've been of no assistance in passing on queries from the landlord....
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