“Unprofessional Properties...”
1 Star Review
Feb 14,2022
By:
'Francesca'
Feb 14,2022
Branch: Derby, 35 Ashbourne Road
Services: Lettings (as a Tenant)
Rent PCM: £1300
Would you recommend?: No
Postcode: DE22
Branch: Derby, 35 Ashbourne Road
Lettings (as a Tenant)
Rent PCM: £1300
Postcode: DE22
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I rented two houses consecutively for myself and my three young children from 2018 to 2021, both with Professional Properties (PP).
It was difficult from the outset to organise routine maintenance, including a mouse problem, which I had to sort out myself.
When the landlords wanted to ...
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“Don't even consider using!...”
1 Star Review
Aug 14,2021
By:
'Amanda'
Aug 14,2021
Branch: Derby, 35 Ashbourne Road
Services: Property Management
Rent PCM: £950
Would you recommend?: No
Postcode: DE21
Branch: Derby, 35 Ashbourne Road
Property Management
Rent PCM: £950
Postcode: DE21
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Don't even consider this company! For a letting agent with the word professional in their title, they're anything but. They are rude, they have lied and failed to respond to over twenty emails, phone calls and text messages. They couldn't even organise a contract and ...
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“First time renting with professional properti......”
5 Star Review
May 24,2021
By:
'NEELM'
May 24,2021
Branch: Derby, 35 Ashbourne Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: DE1
Branch: Derby, 35 Ashbourne Road
Lettings (as a Tenant)
Postcode: DE1
0
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First time renting with professional properties. Happy with everything so far. All the agents I have had contact with, have been polite and respectful....
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“Professional Properties - Truly Professional!...”
5 Star Review
Feb 24,2021
By:
'Dave'
Feb 24,2021
Branch: Derby, 35 Ashbourne Road
Services: Lettings (as a Tenant)
Rent PCM: £900
Would you recommend?: Yes
Postcode: LE65
Branch: Derby, 35 Ashbourne Road
Lettings (as a Tenant)
Rent PCM: £900
Postcode: LE65
0
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Hi, It is a pleasure to have the opportunity to comment on the service we have had from Professional properties.
Things have been rather mixed from our side but we have always worked with people like Steven and Laura to make our rental as smooth ...
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“To all potential future tenants.Beware of th......”
1 Star Review
Dec 23,2020
By:
'K'
Dec 23,2020
Branch: Derby, 35 Ashbourne Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: DE21
Branch: Derby, 35 Ashbourne Road
Lettings (as a Tenant)
Postcode: DE21
0
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To all potential future tenants.
Beware of this letting agency keeps money from deposit for ''damages'' that already exist in the house. They say from day one that they are aware of this for example a rusty oven, mould on the walls etc and in ...
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5 Star Review
Aug 12,2020
By:
'Mollie'
Aug 12,2020
Branch: Derby, 35 Ashbourne Road
Services: Lettings (as a Tenant)
Rent PCM: £595
Would you recommend?: Yes
Postcode: DE11
Branch: Derby, 35 Ashbourne Road
Lettings (as a Tenant)
Rent PCM: £595
Postcode: DE11
0
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As a tenant, they were easy to deal with, and easy to contact whenever I needed help. Our house is lovely and the process made me feel protected and secure. Organising a viewing was simple and the staff couldn't have been nicer or friendlier. Where ...
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“Quality of houses are really bad and inside h......”
1 Star Review
Aug 04,2020
By:
'Keshava'
Aug 04,2020
Branch: Derby, 35 Ashbourne Road
Services: Lettings (as a Tenant)
Rent PCM: £525
Would you recommend?: Yes
Postcode: DE22
Branch: Derby, 35 Ashbourne Road
Lettings (as a Tenant)
Rent PCM: £525
Postcode: DE22
3
people found
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Quality of houses are really bad and inside house is very dirty and unhygienic. Doesn't provide detailed inventory report and even let know what electricals works and doesn't work in the house.
There will be lot of minor damages and uncleaned areas before move in, ...
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“Professional Properties...”
1 Star Review
Jun 01,2020
By:
'Stephen'
Jun 01,2020
Branch: Derby, 35 Ashbourne Road
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: DE14
Branch: Derby, 35 Ashbourne Road
Lettings (Prospective customer)
Postcode: DE14
1
people found
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Worst Letting Agents ever. Never reply to anything you email them and they deliberately ignore you in order to avoid providing you with a viewing. Totally unethical business....
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“My name is wendy. I’ve never rented before an......”
5 Star Review
Mar 17,2020
By:
'Wendy'
Mar 17,2020
Branch: Derby, 35 Ashbourne Road
Services: Lettings (as a Tenant)
Rent PCM: £700
Would you recommend?: Yes
Postcode: DE12
Branch: Derby, 35 Ashbourne Road
Lettings (as a Tenant)
Rent PCM: £700
Postcode: DE12
1
people found
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My name is wendy. I’ve never rented before and my first house and tenancy has been an absolute pleasure with these people from start to finish. I was told I’d have the keys within a week and I did, they got all my ...
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“I am an overseas landlord and therefore findi......”
5 Star Review
Mar 12,2020
By:
'Eugene'
Mar 12,2020
Branch: Derby, 35 Ashbourne Road
Services: Lettings (as a Landlord)
Rent PCM: £1000
Would you recommend?: Yes
Postcode: DE21
Branch: Derby, 35 Ashbourne Road
Lettings (as a Landlord)
Rent PCM: £1000
Postcode: DE21
0
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I am an overseas landlord and therefore finding the right agent is important to me. I had my property looked after Professional Properties for a couple of years. Due to unfortunate event, my tenant stopped paying rent for the past 9 months.
During this period, I ...
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“Excellent advisory service for Landlords...”
5 Star Review
Nov 08,2019
By:
'Debbie'
Nov 08,2019
Branch: Derby, 35 Ashbourne Road
Services: Lettings (as a Landlord)
Rent PCM: £725
Would you recommend?: Yes
Postcode: DE65
Branch: Derby, 35 Ashbourne Road
Lettings (as a Landlord)
Rent PCM: £725
Postcode: DE65
0
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As a landlord I appreciate the help in choosing a property that is wanted in the rental market. Different types of houses and different areas make a difference to the likelihood of getting tenants in a timely manner. I spoke with Simon and he gave ...
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“The WORST letting agent i have ever encounter......”
1 Star Review
Aug 20,2019
By:
'Helen'
Aug 20,2019
Branch: Derby, 35 Ashbourne Road
Services: Lettings (as a Tenant)
Rent PCM: £350
Would you recommend?: No
Postcode: DE22
Branch: Derby, 35 Ashbourne Road
Lettings (as a Tenant)
Rent PCM: £350
Postcode: DE22
3
people found
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The WORST letting agent i have ever encountered.
I am a former tenant of a property rented by them in Derby. They allowed us to move into a property without even telling the landlord we were moving in, so the landlord turned up to the ...
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“Don't rent and buy nothing!!!...”
1 Star Review
Feb 11,2019
By:
'Adele'
Feb 11,2019
Branch: Derby, 35 Ashbourne Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: DE1
Branch: Derby, 35 Ashbourne Road
Lettings (as a Tenant)
Postcode: DE1
6
people found
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Be aware of this agency!!! Don't rent nothing. Also i don't trust that they telling to buyers all of.
We have problem with boiler on our property i have saved communication. Before end of our contract they was send us company on repair but they ...
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“Being a landlord from 225 away I was anxious but the ......”
5 Star Review
Mar 07,2018
By:
'Chris'
Mar 07,2018
Branch: Derby, 35 Ashbourne Road
Services: Lettings (as a Landlord)
Rent PCM: £585
Would you recommend?: Yes
Postcode: DE56
Branch: Derby, 35 Ashbourne Road
Lettings (as a Landlord)
Rent PCM: £585
Postcode: DE56
0
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Being a landlord from 225 away I was anxious but the professionalism and timely clear communications kept me fully in the picture. I was never left worrying and they kept me in the picture when the tenant had issues. The next nspections were thorough and very ...
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Comment on agent fees
Couldn’t believe such great value for money.
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“As a landlord with properties in Derby for the last ......”
4 Star Review
Nov 29,2017
By:
'Mark'
Nov 29,2017
Branch: Derby, 35 Ashbourne Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: DE
Branch: Derby, 35 Ashbourne Road
Lettings (as a Landlord)
Postcode: DE
0
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As a landlord with properties in Derby for the last ten years I've experienced several letting agents, I find Professional Properties to be very efficient, caring and professional, they have always offered sound advice with regards to my properties. I have no hesitation in recommending ...
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Comment on agent fees
Their fee structure is highly competitive and reasonable.
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“Do you like being conned? Do you enjoy being extorted? ......”
1 Star Review
Oct 07,2017
By:
'Toby'
Oct 07,2017
Branch: Derby, 35 Ashbourne Road
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: DE15
Branch: Derby, 35 Ashbourne Road
Lettings (Prospective customer)
Postcode: DE15
16
people found
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Do you like being conned? Do you enjoy being extorted? Do you love losing hundreds of pounds? Then look no further, this is the place for you! Ironically they call themselves “Professional†Properties. They couldn't be more unprofessional if they tried. The staff such as ...
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Comment on agent fees
Extortionate. It’s all to fill their own pockets and the fees do not match the quality of service you get at all.
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“Terrible customer service and 'unprofessional' company, please avoid for your ......”
1 Star Review
Sep 18,2017
By:
'Vikrant'
Sep 18,2017
Branch: Derby, 35 Ashbourne Road
Services: Lettings (as a Tenant)
Rent PCM: £475
Would you recommend?: No
Postcode: DE22
Branch: Derby, 35 Ashbourne Road
Lettings (as a Tenant)
Rent PCM: £475
Postcode: DE22
8
people found
this helpful
Terrible customer service and 'unprofessional' company, please avoid for your peace of mind. They gave me the wrong keys to the apartment which caused a lot of problems as I was left outside with a van full of furniture and could not move in the ...
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Comment on agent fees
Bad. Not worth it.
8
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“This company has the cheek to call itself Professional Properties ......”
1 Star Review
Dec 16,2016
By:
'Mr'
Dec 16,2016
Branch: Burton on Trent, 171 High Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: DE11
Branch: Burton on Trent, 171 High Street
Lettings (Prospective customer)
Postcode: DE11
12
people found
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This company has the cheek to call itself Professional Properties but from the get go they have shown nothing but an UNPROFESSIONAL arrogant attitude and behaviour towards their potential clients. They have fed snippets of wrong information to us without mentioning the full details and ...
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Comment on agent fees
High fees to line their pockets only. The fees do not match the quality of service expected.
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“As a landlord, have had a terrible time with their ......”
1 Star Review
Aug 22,2016
By:
'Harley'
Aug 22,2016
Branch: Burton on Trent, 171 High Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: DE14
Branch: Burton on Trent, 171 High Street
Lettings (as a Landlord)
Postcode: DE14
11
people found
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As a landlord, have had a terrible time with their 'management' service. Advise to search elsewhere! Upper management collude (surnames are shared/related?), where you then stand no chance of having a complaint received fairly. My property has been seriously compromised under their 'care'. Leaving ...
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What agent could do to change your mind?
Not worth the fee - only realising this at tenancy end!
Attached Filesnbsp;
Comment on agent fees
Not worth the fee - only realising this at tenancy end!
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“From a tenant's perspective, very poor service creating unnecessary stress ......”
1 Star Review
Jun 07,2016
By:
'Janet'
Jun 07,2016
Branch: Burton on Trent, 171 High Street
Services: Lettings (as a Tenant)
Rent PCM: £450
Would you recommend?: No
Postcode: DE73
Branch: Burton on Trent, 171 High Street
Lettings (as a Tenant)
Rent PCM: £450
Postcode: DE73
11
people found
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From a tenant's perspective, very poor service creating unnecessary stress and bad feeling. I would definitely avoid involvement with this company in the future. Very disappointing....
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Comment on agent fees
N/A
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