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A Priory we fully understand that excellent presentation and maximum exposure play a key roll in achieving the best possible price for our clients. Each Branch is headed by one resident partner insuri Read full description...A Priory we fully understand that excellent presentation and maximum exposure play a key roll in achieving the best possible price for our clients. Each Branch is headed by one resident partner insuring service and professional standards on which we have built our business are rigorously maintained. Selling & Letting homes in Biddulph and North Staffordshire.
 
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Properties for rent
Jan 11,2018
Minithumbup
Matt Heathcote
Paula Heathcote
By: 'Julie'
Jan 11,2018
0 people found
this helpful
Exceptional service from all the staff at this office. Very friendly and nothing is too much trouble. Explained very clearly what was needed by ourselves and the procedure to follow with regard to renting the property. Always available to answer any questions we had. Very efficient and quick to complete enabling us to move into the property as soon as possible. All in all a brilliant team and would highly recommend them when looking to rent....
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Comment on agent fees
Fees are about average for most agents.
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Jan 08,2018
Minithumbup
Jud
By: 'Katy'
Jan 08,2018
0 people found
this helpful
We have just sold our home with Priory Property Services. In the last 6 weeks before we moved house we had a number of issues which was preventing the house move. Judith and Paula went out there way to help with the problem. They got to the core of the issue and dealt with it for us as much as they could. Words cannot express how grateful myself and my husband are. I believe if it was not for these two individuals we would not have moved house as quick as we did. The concequences of this could h...
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Comment on agent fees
The fees are average and I would pay them again for the service they gave. They give an honest and reliable service.
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Dec 26,2017
Minithumbup
Matt Heathcote
Paula Heathcote
By: 'NA'
Dec 26,2017
0 people found
this helpful
Brilliant communication between myself and my buyer. Really pleased with how quickly we sold! Matt and Paula have been a so helpful....
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Dec 21,2017
Minithumbup
Rachel Lee
Margaret Perry
By: 'George W'
Dec 21,2017
0 people found
this helpful
Excellent service. Pleasant staff always helpful. They make the sale of my property go smoothly from valuation through to completion....
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Comment on agent fees
Very competitive
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Dec 15,2017
Minithumbup
Matt Heathcote
By: 'Marg'
Dec 15,2017
0 people found
this helpful
Wonderful friendly service couldn't have been more helpful. My rental went through really quickly as I needed to move asap. Thankyou Matt and the team....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 14,2017
Minithumbup
By: 'Owen'
Dec 14,2017
0 people found
this helpful
The Priory estate agent was the agent that was selling the house that we wished to buy, we found this agent to be more informative and helpful than the estate agent that was selling our own house!!! They kept everybody informed, and were VERY helpful and polite. I would recommend The Priory VERY highly to any one wishing to sell their home....
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Comment on agent fees
No fee's as they were not selling our house.
Was this helpful? Yes
Dec 12,2017
Minithumbup
Matt Heathcote
Paula Heathcote
By: 'Brad Smith'
Dec 12,2017
0 people found
this helpful
Matt and Paul have rented my property for a number of years and they have been brilliant. They source the best of tennants whilst maintaining great feedback. I would strongly recommend using Priory Property with Matt and Paula....
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Comment on agent fees
The Agents Fees are good.
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Dec 11,2017
Minithumbup
By: 'Anne'
Dec 11,2017
0 people found
this helpful
Very helpful and friendly staff who always get back to you if you have a query. Very efficient service from start to finish. We sold our house and also bought our new house with Priory so we had dealings with every member of staff in the office. Nothing was too much trouble for the staff even though they were always busy. I would definitely recommend Priory Biddulph....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 08,2017
Minithumbup
Matt Heathcote
By: 'SSims'
Dec 08,2017
0 people found
this helpful
Matt and the entire team at Priory have all been extremely helpful and kept us up to date on the progress of our sale .In fact they found our buyers in less than a week of being put on the market! Matt has dealt with all of our buyers queries to make sure it all went as smoothly as possible and has even helped us with issues regarding the purchase of our new property even though it is not through themselves....
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Comment on agent fees
Very competitive as when we told them other quotes we were given they gave us a reduced figure.
Was this helpful? Yes
Nov 30,2017
Minithumbup
Rachel Lee
By: 'Matt and Karen'
Nov 30,2017
0 people found
this helpful
Lee, Rachel and all the staff at Priory, Biddulph. We wanted to say a big thank you for the great service and support on the recent sale and purchase of our old and new homes! Great communication and advice throughout the transactions and your friendly, pleasant staff made the whole thing run smoothly. Thanks again to you all, we have already recommended you to friends!...
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
Nov 29,2017
Minithumbup
Matt Heathcote
By: 'Jade west'
Nov 29,2017
0 people found
this helpful
We are very happy with how smoothly the sale of our house has been thanks to Priory properties. Very pleasant and friendly staff. Would definitely recommend...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 13,2017
Minithumbup
Matt Heathcote
Paula Heathcote
By: 'Abby'
Nov 13,2017
0 people found
this helpful
Both Paula and Matt were great, kept me informed throughout the whole process. No problems at all, would recommend using Priory to anyone....
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
Nov 05,2017
Minithumbup
Matt Heathcote
Jeanette
By: 'J&T'
Nov 05,2017
0 people found
this helpful
The service we received from Priory was impeccable. Mat was amazing, always extremely helpful and made the process stress free....
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Comment on agent fees
Worth paying for the service you receive
Was this helpful? Yes
Oct 30,2017
Minithumbup
Matt Heathcote
By: 'Gem'
Oct 30,2017
0 people found
this helpful
After finding myself with needing somewhere to desperately live Matthew couldn't of been more helpful if he tried. Genuinely the best service I have received from a letting agent. Five days from viewing the property to getting the key.. Amazing service and forever grateful...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 27,2017
Minithumbup
Matt Heathcote
Paula Heathcote
By: 'Paul C'
Oct 27,2017
0 people found
this helpful
Bought house from Priory and negotiated professionally and also let through them within 2 days of completion - AMAZING, CANNOT RECOMMEND HIGHLY ENOUGH!!...
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Comment on agent fees
Fair and open
Was this helpful? Yes
Oct 20,2017
Minithumbup
Paula Heathcote
Jeanette
By: 'Kay Kirkham'
Oct 20,2017
0 people found
this helpful
Excellent communication throughout the whole process. I would highly recommend Priory Property Services. All staff members were professional and helpful....
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Oct 13,2017
Minithumbup
Rachel Lee
Lee Elms
By: 'Alan N'
Oct 13,2017
0 people found
this helpful
A first class service from the team at Priory. I was really pleased at every step from initial valuation right through to completion of the sale. A very professional and helpful company that put our interests first and made the whole process stress free. would highly recommend....
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Oct 11,2017
Minithumbup
Rachel Lee
Tanya Holloway
By: 'Terry B'
Oct 11,2017
0 people found
this helpful
Great service from lovely people who understand their business implicitly - nothing is too much trouble - Lee who understands the local market better than any other - Rachel who handles the legal bods impeccably and Tanya & Margaret who's customer service ethics are second to none - thoroughly recommended *****...
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Comment on agent fees
Very competitive ...
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Sep 22,2017
Minithumbup
Matt Heathcote
By: 'Elizabeth'
Sep 22,2017
0 people found
this helpful
Matt at Priory was very professional and a pleasure to deal with. He responded very quickly to our sale enquiries and had a very good knowledge of house prices in the area. The house was photographed and advertised for sale on the same day. It then sold within hours! Extremely impressed. I would certainly recommend Matt and Priory Property Services....
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Comment on agent fees
Good
Was this helpful? Yes
Sep 07,2017
Minithumbup
Paula Heathcote
Matt Heathcote
By: 'Julia'
Sep 07,2017
0 people found
this helpful
Received a fantastic service from Paula, Matt and all the staff at the Tunstall branch. Communication was first class. Paula and Matt pulled out all the stops to sell my property in 8 days and provided first class assistance in my purchase. Would highly recommend Priory in Tunstall and would most definitely use them again....
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Sep 05,2017
Minithumbup
Tanya Holloway
Rachel Lee
By: 'Sara W'
Sep 05,2017
0 people found
this helpful
This goes to all at Priory Biddulph. thank you very much for your excellent service, you have restored our faith in Estate agencies. Your friendly nature, allied with clear communication thoughout the selling process and prompt feedback on when carrying out requested tasks has been really appreciated as we were selling from the other end of the UK. We will highly recommend Priory to all family and friends should they be buying, selling or letting in the area. Thank you...
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Comment on agent fees
Reasonable and lower than expected
Was this helpful? Yes
Aug 28,2017
Minithumbup
Lee Elms
Judy Poletta
By: 'Paul'
Aug 28,2017
0 people found
this helpful
All of the staff at Priory; Lee, Judy, Rachel, Margaret & Tanya were very helpful and professional. All questions were dealt with efficiently and the process was very smooth....
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Comment on agent fees
The fees were exactly as quoted at the start of the process, before we signed the contract.
Was this helpful? Yes
Aug 24,2017
Minithumbup
Matt Heathcote
Paula Heathcote
By: 'Julie'
Aug 24,2017
0 people found
this helpful
All at Tunstall branch have been so helpful, always there to answer any questions we have had in a friendly manner. Wouldn't dream of selling with anyone else and completely trust them to buy through Matt and Paula in particular have been there every step of the way to hold our hand with both buying and selling. Many thanks to all of you....
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Comment on agent fees
good
Was this helpful? Yes
Aug 23,2017
Minithumbup
Matt Heathcote
By: 'GH'
Aug 23,2017
0 people found
this helpful
Matt has dealt with my husband and I with regard to a house purchase, he has been open and friendly, pro-active (clearly likes to make sure progress is maintained), and has cleared up a potentially difficult situation with the seller. It has been nearly 25 years since our last house purchase, so we were a little rusty - Matt has proved very helpful....
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Comment on agent fees
N/a (we are buyers)
Was this helpful? Yes
Aug 22,2017
Minithumbup
By: 'Anne Barlow'
Aug 22,2017
0 people found
this helpful
We switched to Priory after being with an alternative estate agent for 4 months. They were great at finding realistic viewers for our property and always provided detailed feedback after each viewing, which eventually helped us to secure a buyer. Communication was good, with regular phone calls and emails....
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Comment on agent fees
Fees weren't the cheapest, but also weren't the highest compared with other estate agents. I felt the quality of service justified the fees.
Was this helpful? Yes
Aug 21,2017
Minithumbup
Matt Heathcote
Paula Heathcote
By: 'Nick Eves'
Aug 21,2017
0 people found
this helpful
I worked with both Matt and Paula on the sale of an investment property in Tunstall. I found there attention to detail outstanding and appreciated their commitment to regular updates. Paula came to the property to complete the valuation and provided friendly and honest advise on how best to achieve interest. The sale was completed by Matt who worked to secure a strong chain where all parties were happy with the end result. Highly recommended!!...
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Comment on agent fees
Great
Was this helpful? Yes
Aug 11,2017
Minithumbup
Paula Heathcote
Matt Heathcote
By: 'Joan Mills'
Aug 11,2017
0 people found
this helpful
I found Matt and Paula easy to deal with and efficient when I bought one of the properties on their books. When I engaged Priory as rental agents for the house, Matt and Paula were very helpful in finding excellent workmen to carry out the considerable amount of work that had to be undertaken before the house could be let. This was much appreciated as I live three hours away from Stoke and was unable to pop backwards and forwards to supervise any work. I would add that I found all the members...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 08,2017
Minithumbup
Matt Heathcote
By: 'Jenmy Owen'
Aug 08,2017
0 people found
this helpful
Matt has gone above and beyond for us. Our first sale fell through and we had 2 weeks to sell again before we lost the house if our dreams. Matt really pushed our property and sold it once again within a week! He has been very attententive and constantly on the ball and his communication is second to none, which is exactly what you need in an estate agent. I really cannot recommend him and priory enough. Highly recommend priory as an estate agents but Matt truely makes it what it is, in our expe...
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Comment on agent fees
The fees are very fair. I can get a family discount from your move and priory still came out cheaper. Worth every penny.
Was this helpful? Yes
Aug 05,2017
Minithumbup
Matt Heathcote
Jeanette
By: 'lincho'
Aug 05,2017
0 people found
this helpful
I just bought a property from Priory Property Services in Tunstall. The viewings were held with the agent not a third party acting for them as some agents use. They were very professional in handling all aspects of the sale from viewings, offer, chasing up conveyancing, key transfer. Matt and Jeanette always responded promptly to emails and worked hard at sorting out issues to make the purchase happen. They liaised between both solicitors to prompt each side when required. I would highly reco...
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Comment on agent fees
no knowledge as I was a buyer.
Was this helpful? Yes
Aug 04,2017
Minithumbup
Matt Heathcote
Paula Heathcote
By: 'Phil and Jane'
Aug 04,2017
0 people found
this helpful
Both buying and selling homes was made so simple by the expert advice given by all at the office. A real pleasure to work with. Phil and Jane...
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Comment on agent fees
Much cheaper than so called expert companies.
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Last updated at 11:17 AM 13/07/2016 by Matthew Heathcote

Complaints Procedure

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Last updated at 11:17 AM 13/07/2016 by Matthew Heathcote

Awards won by Priory Property Services

Individual Branch Awards

Stoke on Trent, ST6 5AN

Biddulph, ST8 6AD


Firm Widgets

My widgets

Office 2
61 High Street, Biddulph ST8 6AD
(102)
Stoke on Trent
66 Roundwell StreetTunstall, Stoke on Trent ST6 5AN
(186)


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