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    Paula Heathcote
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    Lee Elms
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    Judy Poletta
A Priory we fully understand that excellent presentation and maximum exposure play a key roll in achieving the best possible price for our clients. Each Branch is headed by one resident partner insuri Read full description...A Priory we fully understand that excellent presentation and maximum exposure play a key roll in achieving the best possible price for our clients. Each Branch is headed by one resident partner insuring service and professional standards on which we have built our business are rigorously maintained. Selling & Letting homes in Biddulph and North Staffordshire.
 
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Aug 11,2017
Minithumbup
Paula Heathcote
Matt Heathcote
By: 'Joan Mills'
Aug 11,2017
0 people found
this helpful
I found Matt and Paula easy to deal with and efficient when I bought one of the properties on their books. When I engaged Priory as rental agents for the house, Matt and Paula were very helpful in finding excellent workmen to carry out the considerable amount of work that had to be undertaken before the house could be let. This was much appreciated as I live three hours away from Stoke and was unable to pop backwards and forwards to supervise any work. I would add that I found all the members...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 08,2017
Minithumbup
Matt Heathcote
By: 'Jenmy Owen'
Aug 08,2017
0 people found
this helpful
Matt has gone above and beyond for us. Our first sale fell through and we had 2 weeks to sell again before we lost the house if our dreams. Matt really pushed our property and sold it once again within a week! He has been very attententive and constantly on the ball and his communication is second to none, which is exactly what you need in an estate agent. I really cannot recommend him and priory enough. Highly recommend priory as an estate agents but Matt truely makes it what it is, in our expe...
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Comment on agent fees
The fees are very fair. I can get a family discount from your move and priory still came out cheaper. Worth every penny.
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Aug 05,2017
Minithumbup
Matt Heathcote
Jeanette
By: 'lincho'
Aug 05,2017
0 people found
this helpful
I just bought a property from Priory Property Services in Tunstall. The viewings were held with the agent not a third party acting for them as some agents use. They were very professional in handling all aspects of the sale from viewings, offer, chasing up conveyancing, key transfer. Matt and Jeanette always responded promptly to emails and worked hard at sorting out issues to make the purchase happen. They liaised between both solicitors to prompt each side when required. I would highly reco...
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Comment on agent fees
no knowledge as I was a buyer.
Was this helpful? Yes
Aug 04,2017
Minithumbup
Matt Heathcote
Paula Heathcote
By: 'Phil and Jane'
Aug 04,2017
0 people found
this helpful
Both buying and selling homes was made so simple by the expert advice given by all at the office. A real pleasure to work with. Phil and Jane...
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Comment on agent fees
Much cheaper than so called expert companies.
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Jul 27,2017
Minithumbup
Paula Heathcote
Matt Heathcote
By: 'Julie G'
Jul 27,2017
0 people found
this helpful
Very helpful staff. Paula knows how to show your home to maximise the enquiries. Matt is always there if you need information. Alison and Janette are also on hand to help in any way. I had a quick sale within 24hrs and the house completed in 2 months. Thank you to all of you for making a potential stressful situation stress free. THANK YOU. Julie G...
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Comment on agent fees
Fees were good.
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By: paula heathcote
Jul 27, 2017
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many thanks for your positive review we always strive to offer a first class proactive service and wish you all the very best for the future ...
Jul 26,2017
Minithumbup
Judy Poletta
Rachel Lee
By: 'Jonathon Edwards'
Jul 26,2017
0 people found
this helpful
A very professional estate agents with a very friendly & supportive team. Throughout my chain of selling my property & purchasing my new home the team were fantastic. They were of great support to me during this time, they are very experienced in what they do & gave great advice to me. The ladies, Judy, Rachel & Tanya were always on hand for anything I needed & helped resolve any problems I came across with anything. Their service was excellent, I would phoned up stressed abo...
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Comment on agent fees
Good
Was this helpful? Yes
Jul 21,2017
Minithumbup
Matt Heathcote
Paula Heathcote
By: 'MB'
Jul 21,2017
0 people found
this helpful
Professional service from start to finish, kept informed throughout. New tenants verified and moving in with 4 weeks of the property being advertised....
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Comment on agent fees
Very Fair.
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Jul 19,2017
Minithumbup
Paula Heathcote
Matt Heathcote
By: 'Craig hankey'
Jul 19,2017
0 people found
this helpful
Excellent service friendly staff very approachable. When ever I had a question or chasing about the sale of my property they are very quick to respond. Would highly recommend....
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Comment on agent fees
Good
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By: Paula heathcote
Jul 27, 2017
View all comments (1)
Many thanks for your review we pride ourselves on offering a friendly open approach to our clients. ...
Jul 15,2017
Minithumbup
Matt Heathcote
Paula Heathcote
By: 'Ade'
Jul 15,2017
0 people found
this helpful
Both were excellent in my recent house sale, they kept me informed at all times of the progress of the sale and were in direct contact at all times and were available to speak to at all times Many thanks...
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Comment on agent fees
Fees were adequate
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By: Paula heathcote
Jul 31, 2017
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Many thanks for your review we pride ourselves on offering progress reports from start to legal completion with regular up dates ...
Jul 15,2017
Minithumbup
Rachel Lee
By: 'John'
Jul 15,2017
0 people found
this helpful
I was very pleased at the service provided by Priory. I was kept informed at every stage. When I had problems with my solicitor Rachel was very helpful in making sure that the exchange took place promptly. I was getting very stressed over this and Rachel's intervention proved decisive....
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Comment on agent fees
Cheaper than an alternative quote I had.
Was this helpful? Yes
Jul 12,2017
Minithumbup
Matt Heathcote
Paula Heathcote
By: 'Caritia Stanforth'
Jul 12,2017
0 people found
this helpful
We have been dealing with Priory for the last month or so. We could not have asked for a better agent to assist us in our move. From the get go we have been met with the highest standard of customer service and have been put at comfort by the support we have received. As well as the impeccable service we have received Priory are the fairest agents we have come across. Their fees are kept low, and they try to help you out as much as possible. Very pleased with all the help they have given us, an...
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Comment on agent fees
Good. Fees are fair and one of the lowest in the area.
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By: Paula heathcote
Jul 31, 2017
View all comments (1)
Thank you for your review of our services it is most appreciated ...
Jul 08,2017
Minithumbup
Matt Heathcote
By: 'Silviu F'
Jul 08,2017
0 people found
this helpful
I highly recommend Matt, for very fast and good communication with us. I encourage everyone with need for renting to call Mall. Thanks again mate....
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Jul 07,2017
Minithumbup
Rachel Ackerley
Judy Poletta
By: 'Claire and Mike Dodd'
Jul 07,2017
0 people found
this helpful
We can't thank Priory enough! Everyone has been so professional and helpful from the start to the end of the process of selling our home. Rachel you went that extra mile, especially when liasing between solicitors and online estate agents. Margaret, Judi, Tanya and Lee too- what a fab team. We wouldn't hesitate to recommend Priory!...
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Comment on agent fees
You get what you pay for- definitely worth the money. Online estate agents can't provide this level of service.
Was this helpful? Yes
Jul 03,2017
Minithumbup
By: 'Lally Place'
Jul 03,2017
0 people found
this helpful
All the staff in this branch are so friendly and helpful. They restored our confidence in estate agents after we were massively let down by another agent, resulting in the purchase of the property falling through. Everything happens for a reason and we were led to the guys in Biddulph who were so fantastic and we ended up with a better family home!! Thank you so much!!!!...
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Jun 30,2017
Minithumbup
Matt Heathcote
By: 'Carla and Jackson'
Jun 30,2017
0 people found
this helpful
Matt has been amazing with us from day one, from viewing the property. Also we noticed a bit of trouble with the window, he got straight onto the landlord and got this sorted. He has kept us updated with everything that is going. Also has been really patience while waiting for references to come through. Thanks Matt:)...
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Comment on agent fees
Good
Was this helpful? Yes
Jun 28,2017
Minithumbup
Lee Elms
Rachel Ackerley
By: 'SBrenn'
Jun 28,2017
0 people found
this helpful
I could not be happier with the service I received from Priory. From the initial professional photographs from Lee to the advice and assistance received from Rachel and the communications from Judi. Perfect professional service. I would not hesitate in highly recommending Priory as the estate agent to use. Thank you...
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Comment on agent fees
Great service. Highly recommended
Was this helpful? Yes
Jun 28,2017
Minithumbup
Matt Heathcote
Jeanette
By: 'John & Denise.'
Jun 28,2017
0 people found
this helpful
From the moment we telephoned to make enquiries, every staff member at Stoke on Trent could not be any more helpful. The speed in which they carry out their work is outstanding. We cannot recommend them all enough....
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Comment on agent fees
Fees were really competitive.
Was this helpful? Yes
Apr 28,2017
Minithumbup
By: 'Carlos - John Street'
Apr 28,2017
0 people found
this helpful
Very fast sale! If you want your property shifting fast...! I found the office staff to be polite, helpful and professional. Lee's photos were very good....
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Comment on agent fees
Fees seem pretty reasonable when compared to other agents in the surrounding areas (not the cheapest however)
Was this helpful? Yes
Apr 22,2017
Minithumbup
Rachel Lee
Tanya Holloway
By: 'David Bailey'
Apr 22,2017
0 people found
this helpful
I found Priory Property Services to be extremely knowledgeable, informative, very good communications and always polite. From start to finish it was a stress free experience....
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Comment on agent fees
Their fees are very competitive.
Was this helpful? Yes
Apr 13,2017
Minithumbup
Paula Heathcote
Matt Heathcote
By: 'Mighty Potter'
Apr 13,2017
0 people found
this helpful
All the staff at Priory are very friendly, proactive and knowledgable. Our property sold much quicker than we were anticipating and I would highly recommend them....
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Comment on agent fees
Reasonable fees for a very good service.
Was this helpful? Yes
Apr 08,2017
Minithumbup
Paula Heathcote
Matt Heathcote
By: 'Robert plant'
Apr 08,2017
0 people found
this helpful
Thanks to all the staff at priory estate agents Paula Heathcote, Matt Heathcote, Alison Dexter and Jeanette McGlynn. They made selling my house easy and very stress free. Would recommend to any one looking to sell or buy as they are all professional....
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Comment on agent fees
Very good
Was this helpful? Yes
Apr 07,2017
Minithumbup
Matt Heathcote
Paula Heathcote
By: 'Kirsty'
Apr 07,2017
0 people found
this helpful
Thank you to Matt and Paula and Pat for making this a very simple and easy process. This is the second sale we have processed through The Priory and the service is nothing short of exceptional!! They consistently go above and beyond and I have and will continue to recommend them. Thank you!!...
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Comment on agent fees
The fees are very well priced.
Was this helpful? Yes
Mar 29,2017
Minithumbup
Paula Heathcote
Matt Heathcote
By: 'Niceguysi'
Mar 29,2017
0 people found
this helpful
A family business with a personal service. To many people, estate agents are a necessary evil. An expense you incur in getting your property on Rightmove. Why pay any more than the minimum? My parents' experience with a budget company who didn't sell their home in 12 months because they never answered their phone, and my own experience of viewings with other estate agents who were sometimes very unhelpful led me to choose Priory and pay the extra. My decision was vindicated - and then some ...
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Comment on agent fees
Not the cheapest.
Was this helpful? Yes
Mar 24,2017
Minithumbup
By: 'J.Davies'
Mar 24,2017
0 people found
this helpful
Priory are a Good, Honest, Knowledgeable local agent. Communication throughout the whole process was seamless and I would recommend their services to anyone....
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Mar 22,2017
Minithumbup
By: 'Mr & Mrs A Dodds'
Mar 22,2017
0 people found
this helpful
Thanks to all the staff at Priory for selling both of my property's and helping with the purchase of another.Staff are always helpful and cheerful.Thanks again for doing an excellent job. Will certainly use again. Bob on...
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Comment on agent fees
Excellent.
Was this helpful? Yes
Mar 04,2017
Minithumbup
Judy Poletta
Rachel Ackerley
By: 'Mark and Natasha'
Mar 04,2017
0 people found
this helpful
Absolutely committed, friendly and 100% helpful in every single part of our sale, the 'whole' team at Priory Property Services were just amazing and myself and my wife will deal with the team in the future....
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Comment on agent fees
GOOD
Was this helpful? Yes
Mar 02,2017
Minithumbup
Judy Poletta
Lee Elms
By: 'Prospective Buyer'
Mar 02,2017
0 people found
this helpful
I would highly recommend this team.We have recently been involved with purchasing a bungalow in Biddulph for a family member who lived out of the area. This team were fantastic they accomodated viewings at short notice with little fuss they maintained excellant communication between the seller and ourselves identifying suitable properties immmediately,Nothing was too much trouble and we are now all moved in. We cannot thank them enough for all their help....
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Comment on agent fees
not applicable
Was this helpful? Yes
Mar 01,2017
Minithumbup
Matt Heathcote
By: 'Rob & Rosie'
Mar 01,2017
1 people found
this helpful
Friendly & polite service. Matt would go out of his way to help us out l. Arranged viewings after his work hours to allow us to measure up for carpets etc...
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Comment on agent fees
N/a was a buyer
Was this helpful? Yes
Feb 24,2017
Minithumbup
Paula Heathcote
Matt Heathcote
By: 'Daniel Bailey'
Feb 24,2017
0 people found
this helpful
I can't speak more highly enough of Priory Properties. After being quite apprehensive about selling our house, Priory made it easy and not stressful at all, any questions we had how ever silly they were, they were always answered and dealt with professionally. They sold our house in just over one week!!! And once we had found our new home everything was very easy and straight forward. Priory were always in touch to keep us informed and aware of anything. In the final stages of the move, each ste...
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Comment on agent fees
The agents fees were everything I expected. I have know other people to have gone other agents and paid less and had a very poor experience. The price was extremely reasonable and I am more than happy with my final bill.
Was this helpful? Yes
Feb 07,2017
Minithumbup
By: 'Louise'
Feb 07,2017
0 people found
this helpful
I have used Priory many times over the last 15 years. I have bought, sold and rented out houses with them and the service is always brilliant. All the staff are friendly and make time for you when you visit the office or call. I wouldn't hesitate to recommend them and I'm sure I will use them again myself in the future....
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Comment on agent fees
Fair and clear
Was this helpful? Yes



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Last updated at 11:17 AM 13/07/2016 by Matthew Heathcote

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Last updated at 11:17 AM 13/07/2016 by Matthew Heathcote

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61 High Street, Biddulph ST8 6AD
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Stoke on Trent
66 Roundwell StreetTunstall, Stoke on Trent ST6 5AN
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