I rent a flat from this agency last year for 9 months. Words could not describe that experience. John/Marco/Vasseem (who knows ?) and his team are really rude to tenants, especially to tenants who ask for details about the flat… The agency never says when they come into the room, or when they ask and we say no, they come anyway (which is not legal). We don't have access to the heating (they control the hours of it themselves without asking). In December our boiler broke and they left us f... read full review
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You need to firstly start to pay your rent when due and not when you feel you should . Once you have mastered the art of sticking to your contract then you have every right to complain . And try and be a bit more truthful . ...
1 Star Review
Branch: Glasgow, 446 CATHCART ROAD
Services: Lettings (as a Tenant)
Rent PCM: £550 Would you recommend?: No
Disgusting service, John or whatever his name was as we were told his name was John then Marcus then Vaseem who is the manager or owner and one of the rudest people I have ever met, granted access to his workers into our property without our consent, my flat mate was actually in the shower and was terrified to find two men in our house with no uniform etc and could not speak much English, we complained and this still happened twice again. Awful agency, would never recommend.... read full review
Comment on agent fees
We were charged ‚£90 for a reference check which we later found out was illegal, when we brought this to Johns attention we were simply ignored.