Prime London Residential
4.9/5, 99 reviews
99% recommended
83% sales valuation accuracy
93% sales fee satisfaction
100% lettings valuation accuracy
97% lettings fee satisfaction
Prime London are a Central London Estate, Letting and Asset Management agency, where an ethical and professional service is paramount.With our global reach and partnerships, we are fortunate enough to deal with some of the finest properties in the world, and our dedicated team understand fully the bespoke service ... show more Prime London are a Central London Estate, Letting and Asset Management agency, where an ethical and professional service is paramount.

With our global reach and partnerships, we are fortunate enough to deal with some of the finest properties in the world, and our dedicated team understand fully the bespoke service required to meet the needs of our clients, purchasers and tenants.

Prime London are based in our headquarters at Palace View, directly opposite the Houses of Parliament.

...left to get your reviews in for the
2020 Estate & Letting Agent Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 83% 93% £84,500 £2,175,000
Lettings 100% 97% £500 £8,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
30 0 43 0 6 0 13 0 6 1
Areas covered
  • SE1
  • SW8
  • SW1
  • SW11
  • W1
  • W1
  • WC2
  • WC2
  • SW11
  • SW18
  • SW18
Address

Palace View, 131 Lambeth Road
London
Greater London
SE1 7JN
0207 928 6663

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA TPOS Sales TPOS Lettings TPOS My deposits scheme Move With Us

“Prime London gave us an excellent service ......”

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Jul 25,2020
Minithumbup
By: 'anne somers'
Jul 25,2020
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Prime London gave us an excellent service in purchasing our new London apartment. We worked with Bryce who was excellent. He didn't overload us with unsuitable properties. Everything we were shown represented what we asked for. Had a pause in negotiations during Covid-19 lock down ...
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“A huge thank you to Theo Greenwood!...”

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Jul 25,2020
Minithumbup
By: 'Bronte Zamick'
Jul 25,2020
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My friend Kimberley and I have recently found a flat we would love to rent through Prime London; the process so far has been made effortless for us through Theo Greenwood's assistance. Theo has shown us multiple properties during our search, keeping all our requirements ...
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“Theo was a fantastic help to me. We initially......”

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Jul 17,2020
Minithumbup
Theo
By: 'Conor Denham'
Jul 17,2020
0 people found
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Theo was a fantastic help to me. We initially went to view some apartments that weren't really to our liking and so he delayed some meetings with his bosses to show us some alternatives he thought we would like. We made the offer and it ...
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“We had the best experience with Simran Heer a......”

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Jul 13,2020
Minithumbup
By: 'Ana Kohanloo'
Jul 13,2020
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We had the best experience with Simran Heer as the agent. My partner and I are both expats (myself from the US, my partner from Germany) and we were looking for a place to move in together during the worst possible time, as the pandemic ...
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“Theo was a great, friendly and extremely help......”

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Jul 05,2020
Minithumbup
Theo
By: 'Stuart'
Jul 05,2020
0 people found
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Theo was a great, friendly and extremely helpful! I would have to say that my experience with Prime London Residential has been one of the best that I have had. I would highly recommend their services!...
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“Very high level of service! The process in wh......”

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Jun 19,2020
Minithumbup
Shannon
Charlie
By: 'Christoffer Hansen'
Jun 19,2020
0 people found
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Very high level of service! The process in which to be accepted was however complicated and requiring. But the staff did deliver a lot of assistance....
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“Great people to deal with and everything runs......”

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Jun 15,2020
Minithumbup
Charlie
By: 'Sten Saaret'
Jun 15,2020
0 people found
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Great people to deal with and everything runs very smoothly with them. Have dealt with a few other agencies before and they have been the best and easiest to deal with so far....
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“Highly recommend - a league above other agents....”

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Jun 11,2020
Minithumbup
Tim
Shannon
By: 'Mr Newman'
Jun 11,2020
0 people found
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I could not recommend Tim enough! I viewed multiple properties in a few specific buildings and dealt with multiple agents. Other agents would forget keys, turn up late, poor communication or show me the wrong properties! However Tim was always professional, on time, and incredibly ...
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“Charlie at Prime London was the most helpful ......”

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May 09,2020
Minithumbup
Charlie
By: 'Aesha Gibson'
May 09,2020
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Charlie at Prime London was the most helpful agent on trying to find me a property. He keeps in contact very well and doesn’t give up until you’re flat is to your satisfaction!...
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“Great experience.We worked with Mr Charlie V......”

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Apr 24,2020
Minithumbup
Charlie
By: 'Hind'
Apr 24,2020
0 people found
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Great experience. We worked with Mr Charlie Virgo, very friendly and efficient. Will definitely work with them again in the future....
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“Fantastic experience dealing with Charlie! He......”

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Apr 23,2020
Minithumbup
Charlie
By: 'Sali Yaacub'
Apr 23,2020
0 people found
this helpful
Fantastic experience dealing with Charlie! He was really helpful in presenting suitable options that fit the brief (!!!) and was very responsive throughout the process. Pretty stressful times trying to find a place to live during a pandemic but he made it really easy! Secured my ...
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“Charlie was very helpful in answering all my ......”

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Apr 09,2020
Minithumbup
Charlie
By: 'Mads Esbensen'
Apr 09,2020
0 people found
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Charlie was very helpful in answering all my questions and helping me find a great apartment. He was very fast at replying and executing my requests. I would definitely recommend Charlie and Prime London to others....
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Attachments

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“Prime London - a record beater....”

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Mar 31,2020
Minithumbup
Bryce
Ellie
By: 'Mena Rego'
Mar 31,2020
0 people found
this helpful
After serious dissatisfaction with the Letting Agents I had been using for 5 years, I turned to Prime London to both manage the rental and sale of my 2 -bedroom flat in St George’s Wharf, Vauxhall.They were recommended to me by word of mouth. The ...
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“Very happy...”

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Mar 30,2020
Minithumbup
Charlie
By: 'Renata'
Mar 30,2020
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Very happy with the service provided, professional and beyond my expectations. On my request reacted very quickly. Everything was explained and processed very easy. I was first time tenant and I have a dog...
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“The team at Prime London has been great to work with...”

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Mar 27,2020
Minithumbup
Ellie
Charlie
By: 'Mansha Rajani'
Mar 27,2020
0 people found
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The team at Prime London has been absolutely great - they worked very quickly against a short timeline and were very helpful and easy to access / contact throughout the process. A special thanks to Charlie and Ellie!...
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“What a phenomenal service. Unmatched by any L......”

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Mar 16,2020
Minithumbup
Shannon
Joseph T.M. Cadman
By: 'Anastasia Shapovalova'
Mar 16,2020
0 people found
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What a phenomenal service. Unmatched by any London agent. My husband and I have been long term tenants while being managed by Prime London. The move in at the time was quick and effectual, they even let me come in before the move in date ...
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“I have been working with Charlie for a number......”

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Mar 03,2020
Minithumbup
Charlie
By: 'Rosie O'Neill'
Mar 03,2020
0 people found
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I have been working with Charlie for a number of months now and he has been working alongside my company long before I joined the team. I am always kept in the loop of suitable new properties and Charlie has always been a pleasure to ...
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“Charlie and Byron of Prime London Residential......”

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Feb 06,2020
Minithumbup
By: 'Julia'
Feb 06,2020
1 people found
this helpful
Charlie and Byron of Prime London Residential were so professional and helpful in helping me source a tenant for the apartment. We were able to let out the flat within a few days of launching, and they were very proactive in their marketing and great ...
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“Excellent...”

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Feb 04,2020
Minithumbup
Theo
By: 'Hao Xu'
Feb 04,2020
0 people found
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Prime London - An excellent team and very good service. Special thanks to Theo for his kind assistance and cooperation. Highly recommented!...
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“Smooth Process...”

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Jan 29,2020
Minithumbup
Shannon
Charlie
By: 'Luca Carnessale'
Jan 29,2020
0 people found
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Good support throughout the process, notably while bidding. Available for interactions on social media (off email). Sometimes 1-2 days delay in getting back but overall great service....
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“Received the upmost professional and impeccable service from Charlie Virgo. ......”

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Jan 16,2020
Minithumbup
Charlie
By: 'Farah'
Jan 16,2020
0 people found
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Received the upmost professional and impeccable service from Charlie Virgo. From the moment he returned my call he was on it, adjusted his diary to fit mine, met the same day and had in depth knowledge of the property and facilities. He followed up with ...
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“First-rate service...”

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Jan 14,2020
Minithumbup
Theo
By: 'Matt Lambert'
Jan 14,2020
0 people found
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Prime London have been brilliantly efficient start to finish. Theo was super helpful and responsive, even at the weekend, and showed he valued our custom. A refreshing change from so many other agents in London....
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“The responsible agent (Theo) was very respons......”

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Jan 13,2020
Minithumbup
Theo
By: 'Martin Fries Bukowiecki'
Jan 13,2020
0 people found
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The responsible agent (Theo) was very responsive and helpful throughout the process! I am satisfied with their services form a tenant perspective so far!...
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“Helpful and experienced agent. Details on bil......”

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Dec 24,2019
Minithumbup
By: 'Chin Sook Han'
Dec 24,2019
0 people found
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Helpful and experienced agent. Details on billing and rental. Resourceful on solving matters regarding house issue. Overall, am satisfied with the service....
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“Very incompetent staff! Avoid this firm at ......”

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Dec 18,2019
Minithumbdown
Charlie
By: 'Gera Lapins'
Dec 18,2019
0 people found
this helpful
Very incompetent staff! Avoid this firm at all cost! Instead of bringing happiness of buying a new house this agency brought frustration and stress... Will not recommend. Not only Charlie was rude and not helpful but also his manager was not better....
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By: Joseph Cadman
Dec 18, 2019
View all comments (1)
Dear Gera, We have no record of yourself, and firmly believe this and other reviews left similarly to be fake. It does not fit the others, as can be seen clearly. As such it will be reported to AllAgents for removal. ...

“Ellie and the team have been fantastic from s......”

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Dec 16,2019
Minithumbup
By: 'Shikhar Kumar'
Dec 16,2019
0 people found
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Ellie and the team have been fantastic from start to finish, as landlords they have met our expectations of how an agency should be run. Professional and courteous at all times and always willing to go that extra mile. They are always contactable and ready ...
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“Prime London Residential deserves a 5 stars! ......”

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Dec 12,2019
Minithumbup
Bryce
By: 'Olga Carvalho'
Dec 12,2019
0 people found
this helpful
Prime London Residential deserves a 5 stars! They are excellent. Is never been so easy to find a property. Our Estate Agent, Bryce Moses made us feel so comfortable and welcoming. Very pleasant and helpful with everything, good communication, setting up the flat viewing. My husband ...
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“Prime London is an Excellent estate agency. T......”

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Dec 05,2019
Minithumbup
Bryce
By: 'Shahin Shojai'
Dec 05,2019
0 people found
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Prime London is an Excellent estate agency. They are prompt in replying, and Bryce seems to work 24 hours a day 7 days a week. They worked very hard to get our tenancy sorted with the landlord and to get all the references done promptly. Highly recommend ...
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“Excellent customer service, professional with......”

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Dec 05,2019
Minithumbup
Bryce
Charlie
By: 'Elod Zsigmond'
Dec 05,2019
0 people found
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Excellent customer service, professional with a great attitude of work. I can just recommend Bryce, Charlie and the rest of the team. Looking forward to rent from your company win the future....
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“5 Star service...”

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Nov 24,2019
Minithumbup
Theo
By: 'Chetan Satam'
Nov 24,2019
0 people found
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It has been a pleasant experience dealing with the property Theo has assisted me with. He has been clear and quite helpful and has made me comfortable by answering all the questions i've had. Overall, great service...
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Staff picture Joseph T.M. Cadman
(68)
Staff picture Bryce
(33)
Staff picture Charlie
(14)
Staff picture Theo
(13)
Staff picture Shannon
(12)
Staff picture Ellie
(8)
Staff picture Samantha
(7)
Staff picture Danny
(6)
Staff picture George
(4)
Staff picture Byron
(1)
Staff picture Tim
(1)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

All complaints can be submitted to Office@PrimeLondonResidential.com. In line with TPO guidelines these will be acknowledged, and then will be responded to within 14 days by a Director of the company.
Last updated at 2:05 PM 15/02/2018 by Joseph Cadman

Awards won by Prime London Residential

Individual Branch Awards

131 Lambeth Road, SE1


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Prime London Residential