0% lettings valuation accuracy
67% lettings fee satisfaction
No company information
...left to get your reviews in for the
2024
allAgents People Awards
Latest Reviews
View all Reviews 9
6th Dec 2022
reviewed by 'The'
26th May 2020
reviewed by 'Sophie'
8th May 2018
reviewed by 'Unpleasant'
23rd Nov 2017
reviewed by 'Unhappy'
24th Aug 2017
reviewed by 'Unhappy'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 67% | £485 | £525 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 9 | 0 | 0 | 0 | 0 | 0 | 0 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Rankings
Latest Properties
No Properties
Dec 06,2022
Dec 06,2022
1
people found
this helpful
this helpful
Extremely rude and unprofessional, Carole is a nasty piece of work and I have never known anybody to be so toxic and unapproachable in my life. Landlords should also avoid, she does not lodge deposits or ensure properties are HMO compliant at all....
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May 26,2020
May 26,2020
0
people found
this helpful
this helpful
Genuinely terrible experience - we moved out in the middle of the pandemic and they didn't do the inventory until a month after we'd left and then tried to charge us extortionately for the cleaning fee - they estimated £145-195 and when we outsourced a ...
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May 08,2018
May 08,2018
5
people found
this helpful
this helpful
Dealing with the agent was an unpleasant experience for us. I was unhappy with the way Ms. Carole treaed us....
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Nov 23,2017
Nov 23,2017
6
people found
this helpful
this helpful
Currently trying to get our deposit back, they're taking off a large sum of money unnecessarily and, what seems to us, unfairly. Went in to talk about it, or at least try to understand, and were met with rudeness, sarcasm and contradictory remarks. Seemed like ...
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Comment on agent fees
expensive
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Aug 24,2017
Aug 24,2017
4
people found
this helpful
this helpful
Very abrasive and unpleasant experience dealing with Premierlet. In St Andrews you often do not have much of a choice given limited letting opportunities and high rental costs for the local area. This is not made easier when the letting agents are either immensely unhelpful ...
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Comment on agent fees
Unknown - probably lower than most to allow for service.
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May 21,2015
May 21,2015
9
people found
this helpful
this helpful
Central Heating was installed in January, Between the contractors and Premier Let they forgot to get gas installed to the property at the same time! The contractor swears blind that his job was to install the radiators etc and not to arrange for gas to ...
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What agent could do to change your mind?
reduced the rentAttached Filesnbsp;
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May 08,2013
May 08,2013
6
people found
this helpful
this helpful
Premier Let don t care about the tenant just landlord landlord ... they need your money and your signature after that they ignore you.. in the end the charge you a lot for the inventory....
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Nov 26,2012
Nov 26,2012
10
people found
this helpful
this helpful
Overall experience was incredibly poor ranging from rude and obtrusive service to poor communication and dishonest behaviour. Examples are given below.
When organising somebody from the company to tidy the garden, several phone calls and going round in circles ensued. Eventually it was done , but ...
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What agent could do to change your mind?
Been more professional, polite and much more fair. Made more effort to give deposit back in reasonable time. Made sure landlord was registered as is legally required. Less intrusive re 3 month inspection.Attached Filesnbsp;
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Jul 31,2012
Jul 31,2012
5
people found
this helpful
this helpful
I found the proprietor and some staff members of this company to be lacking not care or regard for thier customers. As a tennant renting from this particular agent, I was treated, with no respect and was subjected to very poor standards of living i....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
