Properties Glasgow - Infiniti Properties
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    Caroline Mcginley
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    Kerry Anne Quinn
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    Carole davidson
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Nov 23,2017
Minithumbdown
Carole davidson
Carole davidson
By: 'Unhappy and insulted'
Nov 23,2017
0 people found
this helpful
Currently trying to get our deposit back, they're taking off a large sum of money unnecessarily and, what seems to us, unfairly. Went in to talk about it, or at least try to understand, and were met with rudeness, sarcasm and contradictory remarks. Seemed like a lot of the 'costs' were being made up on the spot. It was unhelpful and unprofessional. I'd recommend treading carefully with Premier Let St Andrews....
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Comment on agent fees
expensive
Was this helpful? Yes
Aug 24,2017
Minithumbdown
Carole davidson
By: 'Unhappy'
Aug 24,2017
1 people found
this helpful
Very abrasive and unpleasant experience dealing with Premierlet. In St Andrews you often do not have much of a choice given limited letting opportunities and high rental costs for the local area. This is not made easier when the letting agents are either immensely unhelpful or to the point of being rude when you are dealing with them....
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Comment on agent fees
Unknown - probably lower than most to allow for service.
Was this helpful? Yes
May 21,2015
Minithumbdown
By: 'H'
May 21,2015
7 people found
this helpful
Central Heating was installed in January, Between the contractors and Premier Let they forgot to get gas installed to the property at the same time! The contractor swears blind that his job was to install the radiators etc and not to arrange for gas to be piped into the house, I believed him. They have influenced the owner to serve a notice to quit as I started to ask for compensation for running expensive convection heaters in the winter. They have a bad reputation in this area, and I can see w...
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What agent could do to change your mind?
reduced the rent
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May 08,2013
Minithumbdown
By: 'bouba1341'
May 08,2013
6 people found
this helpful
Premier Let don t care about the tenant just landlord landlord ... they need your money and your signature after that they ignore you.. in the end the charge you a lot for the inventory....
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Nov 26,2012
Minithumbdown
Caroline Mcginley
Kerry Anne Quinn
By: 'Pleasedtohavemovedout'
Nov 26,2012
8 people found
this helpful
Overall experience was incredibly poor ranging from rude and obtrusive service to poor communication and dishonest behaviour. Examples are given below. When organising somebody from the company to tidy the garden, several phone calls and going round in circles ensued. Eventually it was done , but used to get an audible sigh when they realised it was me on the phone. I was simply trying to get them to do their job. Very unprofessional and rude in almost all communications. After 3 months of ten...
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What agent could do to change your mind?
Been more professional, polite and much more fair. Made more effort to give deposit back in reasonable time. Made sure landlord was registered as is legally required. Less intrusive re 3 month inspection.
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Jul 31,2012
Minithumbdown
By: 'unhappycustomer'
Jul 31,2012
4 people found
this helpful
I found the proprietor and some staff members of this company to be lacking not care or regard for thier customers. As a tennant renting from this particular agent, I was treated, with no respect and was subjected to very poor standards of living i.e boiler, flooding and lighting issues with a small child in the houshold. These were reported and not dealt with for months at a time, as well as poor workmanship approved by the agent. Deposit was also withheld with no reasonable explanation....
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Office 1
124B Kirkintilloch Road, Glasgow G64 2AB
(3)
St Andrews
72 North Street, St Andrews KY16 9AH
(2)


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