Premier Estates Ltd (Macclesfield)
1.2/5, 35 reviews
9% recommended
40% lettings valuation accuracy
32% lettings fee satisfaction
The leading provider of award winning property management. Delivering high quality services to residential & mixed-use schemes throughout the UK show more The leading provider of award winning property management. Delivering high quality services to residential & mixed-use schemes throughout the UK

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 40% 32% £700 £700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 3 0 7 0 0 0 0 1 22
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Premier Estates Ltd (Macclesfield) Branches (view all 2)

“They are the worst management company I have ......”

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Feb 20,2021
Minithumbdown
By: 'Hick'
Feb 20,2021
0 people found
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They are the worst management company I have ever dealt with. Ignore requests to fix damaged item and staff are rude....
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“Premier Estates incompetent managing company, some staff are just rude unhelpful and lie...”

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Jan 22,2021
Minithumbdown
By: 'James'
Jan 22,2021
0 people found
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The fire alarm keeps going off multiple time throughout the night. This has been going on throughout the week. I had called the out of hours maintenance number to inform them of the situation. Perfectly nice people but not much they could do. By the ...
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“Awful company! They have no interest in manag......”

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Jan 21,2021
Minithumbdown
By: 'gaz'
Jan 21,2021
0 people found
this helpful
Awful company! They have no interest in managing a property, only taking money. They cannot explain or provide information about the insurance policy for our building. Attempted to make a claim and was informed fixing a leak and the remedial work would not be covered. ...
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“No use whatsoever they have caused more harm ......”

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Jan 16,2021
Minithumbdown
By: 'AMPM'
Jan 16,2021
0 people found
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No use whatsoever they have caused more harm than good to our building with their pathetic attitude to treating other humans, despite accepting cash off those people supposedly for that purpose Scum...
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“be very aware....”

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Dec 01,2020
Minithumbdown
By: 'karen'
Dec 01,2020
0 people found
this helpful
keep away from this company, they are no help what so ever. all they want is your money, they treat you unfairly, never available full of excuses dont do what the should for their customers. should be struck off....
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By: Nichola McClelland
Dec 18, 2020
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Hi Karen I am also having issues with this company, could you please contact me on nichola.mcclelland@hotmail.co.uk thanks ...

“Premier Estates are quick to handle basic mai......”

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Nov 07,2020
Minithumbdown
By: 'Heather'
Nov 07,2020
1 people found
this helpful
Premier Estates are quick to handle basic maintenance issues, such as replacing lightbulbs, but that's the only positive I can say about them. They are expensive, dismissive of the residents concerns and fail to rectify anything but the simplest things in a timely manner. I ...
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“Poor service...”

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Jul 16,2020
Minithumbdown
By: 'Lauren'
Jul 16,2020
0 people found
this helpful
Rude and unhelpful responses from 3 of the staff members on multiple occasions when I have asked questions about maintenance works. When I have emailed them, I often don't get a response for a week. Not very informative in their updates to residents. Very last minute ...
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“Review...”

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May 14,2020
Minithumbdown
By: 'Rupert'
May 14,2020
1 people found
this helpful
Premiere estates even though they are aware we have had to suffer substantial cost of having Fire Marshalls on site due to cladding issues last year have just levied £250 additional fees on us. This is disgusting and shows total disregard for its customers and their ...
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“I am owner of flat in Manchester - Lincoln Ga......”

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Feb 08,2020
Minithumbup
By: 'Fuaad'
Feb 08,2020
0 people found
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I am owner of flat in Manchester - Lincoln Gate. I visited the building recently - I couldn’t believe it - painted / carpeted / clean! I am not sure what has changed but I am impressed! Keep the good work...
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“Terrible service not ensuring the safety of residents...”

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Jan 06,2020
Minithumbdown
By: 'Ian'
Jan 06,2020
1 people found
this helpful
This company add no value and their lack of action is putting residents at risk. We have a group of men sleeping in our car park. The men wander around our building and have made many comments to residents. My girlfriend is scared to access ...
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“Premier estates are responsible for the maint......”

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Oct 28,2019
Minithumbdown
By: 'D'
Oct 28,2019
4 people found
this helpful
Premier estates are responsible for the maintenance of our estate. We own our property which we purchased naively 12 years ago as leasehold. I understand the government are currently trying to crack down on unscrupulous companies who are exploiting innocent new-build house purchasers. I sincerely hope ...
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“If I could leave 0 stars then I would...”

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Oct 05,2019
Minithumbdown
By: 'Karen'
Oct 05,2019
4 people found
this helpful
If I could leave 0 stars then I would, absolutely shocking company. We have no choice to use this bunch as they took over our estate, pay around £130 a year for what? I have no idea despite asking repeatedly for an explanation or details of services ...
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“Estate ...”

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Sep 23,2019
Minithumbdown
By: 'Lesley'
Sep 23,2019
2 people found
this helpful
How interesting that when I submitted a complaint about noise nuisance in my area in January 2019 nobody did a thing & Premier Estates claimed that "There isn't a problem" and "we monitor the area frequently"..... indeed, well not quite as frequently as I do, I only ...
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“....but not much else! Expensive compared to......”

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Sep 23,2019
Minithumbdown
By: 'David'
Sep 23,2019
3 people found
this helpful
....but not much else! Expensive compared to other companies and don't do much. We have gates that keep breaking down and never get properly fixed. They also tried to get us to nominate one person to contact them (an unpaid role) so that that person ...
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“Shocking service!This company provide a sho......”

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Sep 08,2019
Minithumbdown
By: 'Helan'
Sep 08,2019
4 people found
this helpful
Shocking service! This company provide a shocking service for the money paid. I don't think they understand the meaning of ‘Value for Money’. When we purchased our property we were informed that it came with a management fee, and this was fine. However, we didn’...
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“Shambles of a company.Avoid if possible at al......”

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Sep 07,2019
Minithumbdown
By: 'Stephen'
Sep 07,2019
3 people found
this helpful
Shambles of a company.Avoid if possible at all costs I love my home but part of me wishes we hadn’t bought it as this company was forced on us as part of the deal. They receive £200 Plus from about 60 homes for a minimal (...
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“Lack Integrity and transparency...”

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Sep 06,2019
Minithumbdown
By: 'Claire'
Sep 06,2019
2 people found
this helpful
Have had this company manage ( and I use this term in the loosest possible sense!) The shared areas on my estate for a number of years now. Considering Premier get £200.00 a year 'minimum' from the 62 properties here I still fail to see what they actually ...
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“Not a great company we all agree!...”

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Sep 04,2019
Minithumbdown
By: 'Chris'
Sep 04,2019
2 people found
this helpful
Yes think the general census is they are pretty poor, do sympathise that some of the staff try but are obviously led by greedy owners, wont call them board of directors as they have a few fingers in many pies shall we say. Good to ...
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“Horrible.. Even this is being generousThey ......”

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Jul 04,2019
Minithumbdown
By: 'VG'
Jul 04,2019
2 people found
this helpful
Horrible.. Even this is being generous They manage the New Haddo Estate and you can trust them to i) Not respond ii) be Completely disdainful iii) treat you as cash cows iv) be assured that nothing will be delivered....
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“Unwilling to deal with noisy neighbours.The......”

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Jun 28,2019
Minithumbdown
By: 'Lesley'
Jun 28,2019
2 people found
this helpful
Unwilling to deal with noisy neighbours. The worst property management agency I have ever encountered. I have had issues with excessive noise from neighbours for over a year now, children screaming/yelling/stomping/banging against the walls at all hours – to the extent my ornaments ...
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“Absolutely dreadful...”

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Jun 06,2019
Minithumbdown
By: 'Harry'
Jun 06,2019
3 people found
this helpful
Premier estates have to be one of the worst managing agencies going. They charge extortionate fees for the management of the properties and appear to do very little work for this. It's not until you make numerous complaints to them until they actually do some ...
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Comment on agent fees
Bad
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“Perceived misuse of residents' funds...”

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Mar 26,2019
Minithumbdown
By: 'Bill'
Mar 26,2019
3 people found
this helpful
Premier Estates employed a private contractor to remedy a sewage leakage from a single resident's property, without clarifying responsibility. According to United Utilities, supported by their drainage plan, those responsible were the single resident and / or the party causing the problem. A private contractor was ...
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Comment on agent fees
Not value for money
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“Disgrace...”

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Feb 11,2019
Minithumbdown
By: 'M'
Feb 11,2019
4 people found
this helpful
The company regularly fail to supply information that leaseholder are legally entitled to. The refuse to provide full updates when requested. They sent personal information to an incorrect third party in breach of DPA rules and then bareface refused to apologise or acknowledge it was ...
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Comment on agent fees
Unreasonable for the level of service they supply.
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“One of the worst...”

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Jan 14,2019
Minithumbdown
By: 'Dale'
Jan 14,2019
5 people found
this helpful
This is an immoral company who take doing the bare minimum to the next level. That is to say, after taking over management of the building they only allowed for rubbish collections to continue after the issue of overflowing rubbish reached the tabloids. You can ...
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“Awful....”

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Dec 27,2018
Minithumbdown
By: 'Lou'
Dec 27,2018
3 people found
this helpful
Awful....
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Comment on agent fees
Awful
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“Dreadful...”

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Oct 05,2018
Minithumbdown
By: 'Brian'
Oct 05,2018
4 people found
this helpful
Premier Estates are cowboys, they just do not care about anything. I even emailed all of their directors and they just dismiss everything. They do not repair anything. Absolutely dreadful....
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Comment on agent fees
They charge you loads, and they do nothing.
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“Terrible...”

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Jun 11,2018
Minithumbdown
By: 'Dismayed'
Jun 11,2018
5 people found
this helpful
Beware this estate mamgememt company at your peril! I have been tied to them for years and cannot escape...they ignore and pass the buck and waste Council tax money by passing on issues to the Council to deal with.This industry needs regulating as ...
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Comment on agent fees
The agents fees are extortionate and go up every year and we have no way of stopping them.
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“Shocking company. Rip off service charges and don't respond to ......”

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Jun 16,2017
Minithumbup
By: 'mike'
Jun 16,2017
13 people found
this helpful
Shocking company. Rip off service charges and don't respond to owners/landlords. Any owner that has them running your development should be worried and create a owner union to discuss ways to remove them. Sick of them!...
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By: beaufortparkresident
Jun 20, 2017
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Ensure you notify the ombudsman and any other regulatory body they are members of ! Make the uk aware of their ill practises and potential clients , they already have a complaint logged against them ! ...

“*And any developer looking to take on this outfit be ......”

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May 31,2017
Minithumbdown
By: 'Beaufort'
May 31,2017
7 people found
this helpful
*And any developer looking to take on this outfit be warned they are hopeless , they take complaints personally and will even break the data protection rules ! Residents at beaufort park London are currently being asked to comment on their service and a petition is being ...
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Comment on agent fees
Overpriced
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“Do not trust this company , they lie , Fail to meet ......”

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Dec 28,2016
Minithumbdown
By: 'Rohan'
Dec 28,2016
9 people found
this helpful
Do not trust this company , they lie , Fail to meet residents expectations , increase service charges as and when they want , employ people with none or very little experience , rely on temps . The directors fail to reply to residents complaints and brush you off to lower ...
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Comment on agent fees
Overpriced and not justified !
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Premier Estates Ltd (Macclesfield)

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