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    Phillipa Defreitas
The leading provider of award winning property management. Delivering high quality services to residential & mixed-use schemes throughout the UK
 
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Properties for sale
Properties for rent
Oct 26,2016
Minithumbdown
By:
Oct 26,2016
2 people found
this helpful
Very poor management company for flats. I cannot seen how this company has received awards!! Service charges are very, very high and the company is extremely unresponsive to the flat owners' and tenants on the properties that they manage. The company makes promises such as undertaking urgent repairs but does not deliver - they even charge in advance for these repairs that they don't deliver on. Avoid if you can....
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Comment on agent fees
Appalling
Was this helpful? Yes
May 11,2015
Minithumbdown
By:
May 11,2015
6 people found
this helpful
Appalling service. They fail to deal with significant issues in a professional manner and do not take the relevant steps in relation to security and building management issues. They failed to secure the building promptly when the front door was damaged and were unaware of relevant legislation/regulations which resulted in unnecessary time and expensive being spent. Most of the updates are unnecessary and irrelevant, eg what happens when you fail to pay management fees and staff holidays, an...
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What agent could do to change your mind?
Prompt responses, knowledge of relevant legislation/regulations, polite responses and taking issues seriously.
Was this helpful? Yes
Jul 22,2013
Minithumbdown
By:
Jul 22,2013
3 people found
this helpful
Refuse to deal with issues. They don\'t actually do any estate management or return calls. Especially Phillipa Defreitas and Trudi. Also authorise building work without letting tenants know after 10pm at night...
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What agent could do to change your mind?
Deal with issues rather than avoidance
Was this helpful? Yes
Apr 10,2013
Minithumbup
By:
Apr 10,2013
4 people found
this helpful
Premier Estates manage the estate we live on in Manchester. We are more than impressed with the service they provide in keeping the estate well maintained, the green areas well stocked and maintained as well. There are some residents that insist on parking commercial vehicles on the roads which is not allowed on the estate, and Premier Estates take action against this in a professional manner. We are impressed at the way they communicate with the residents via letter on a regular basis informi...
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Was this helpful? Yes
By: Premier Estates
Apr 12, 2013
View all comments (1)
Dear Mr & Mrs Miller, Many thanks for your positive comments which are greatly appreciated. We are delighted that you are pleased with our service and we will continue to work hard to ensure that your satisfaction is on-going.....
Oct 09,2012
Minithumbdown
By:
Oct 09,2012
1 people found
this helpful
several phone calls to comoplain about several issues eg grass not been cut for weeks and full of weeds...
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Was this helpful? Yes
By: Premier Estates
Jan 03, 2013
View all comments (1)
Dear Nel, We would be grateful if you could contact us explaining which development this comment is regarding so that we may remedy any isues you are still experiencing. At the time of writing this, the contact details on this site are incorrect and therefore we understand that you have may have encountered problems in contacting us if these have been used. The contact details for your dedicated Estates Manager can be found on our monthly correspondence. Please do get in contact directly; ....



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Awards won by Premier Estates Ltd (Macclesfield)

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Head Office
Chiltern House 72-74 King Edward Street, Manchester SK10 1AT
(4)
London
Providian House 16 รขโ‚ฌโ€œ 18 Monument Street, London EC3R 8AJ
(0)

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