The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

2.8/5, 8 Reviews
40% Recommended
0% letting valuation accuracy
50% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 50.00% | £450 | £500 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 2 | 0 | 4 | 0 | 0 | 0 | 0 | 0 | 0 |
PPM Home Rental Experts
86 Market Street, Hindley, Greater Manchester
WN2 8AW
0843 314 8073
By : 'Dash'
Branch : Hindley, 86 Market Street
Services : Letting (As a Tenant)
Rent PCM : £500
Would you recommend ? : No
Postcode : L390
An absolute disgrace please don't use *, I've never encountered a company ran so inafficently, the customer service is a joke and God help you getting work done!!!!! Walk away for any property linked to this set of complete mesers!!!!!! Oh and they kept my mail and tried not paying my bond ... Read Full Review
Bad
By : 'Orrell'
Branch : Hindley, 86 Market Street
Services : Letting (As a Tenant)
Rent PCM : £450
Would you recommend ? : No
Postcode : WN5
I am very annoyed with ppm. Been with them nearly 2 years and whenever something needs doing it takes about a week for them to get somebody out. The way one particular women in hindley speaks to you on the phone is appaling. We have spent so much money on our rented house making it look better than ... Read Full Review


By : 'cw'
Branch : Leigh, 96-98 Lord Street
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : M46
Landlords avoid at all costs. Agent states "fantactical about customer service" should state "could not care less". When you complain of not recieving rent money it is always an "administration error", recently charged for a resigning fee that they had forgotten about ... Read Full Review
Be polite and courteous Respond to phone calls and emails Do not charge landlords for your own mistakes Ensure that landlords are paid Have the \'boss\' contactable Do not treat customers with contempt
By : PPM
1 Sept 2013My name is Tony Williams and I am the director of PPM and have been for 17 years. During this time we have managed thousands of properties; and have clients who are extremely satisfied with our...
By : 'FK'
Branch : Hindley, 86 Market Street
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : WN8
Avoid at all costs, which will be high and unpredictable. Poor client service, bed tenants, account irregulaities. The worst compmay that I have had the misfortune of ... Read Full Review
Nothing at this point in time my experience was so bad acroos numerous properties.
By : 'Mrs'
Branch : Hindley, 86 Market Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : WN2
Excellent service from PPM. Been with them for 5 years and never had a bad experience!! People are always quick to leave bad reviews but you never hear of the good ones! Thanks ... Read Full Review

By : 'Kerstin'
Branch : Leigh, 96-98 Lord Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Tried to hold us responsible for damages done to the property prioir to us moving in. Did not resolve repairs reported during our tenancy. Did not complete their checks on the property properly or professional. We lived in this unsecured property for 12 months and was burgled twice with no ... Read Full Review
If the agent did what they originally preach like follow their own terms and conditions properly regarding inventory, check out, monthly checks and deposit resolution maybe I would have something better to say about them. Also there should be a rule for general wear n tear because some agents mis understand this abbreviation and try to hold tenants for every little mark. There should be a rule for tenants living with burglary or vandalism. Tenants should be allowed to give one month notice if circumstances change and cause stress on families.
By : 'Trudi'
Branch : Wigan, 755 Ormskirk Road
Services : Letting (As a Tenant)
Would you recommend ? : No
This company are very smart as they know all the legal loopholes to prevent returning a bond to a tenant, even when there is little or no reason for withholding it. They use DPS and they have managed to manipulate the rules within DPS to get around the return of deposit which is perfectly legal but ... Read Full Review
1) Communicated 2) Given me my DP ID number 3) Instructed me on how the DPS system works 4) Not charged me £25 for an inspection visit they had not informed me about 5) Not lied 6) Allowed me to have an independent assessor inspect the property when the bond was in dispute 7) Just being professional would have been a good start
By : 'Sharon'
Branch : Hindley, 86 Market Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
A great company, staff are are friendly and professional. Jacqui Hogan the manager will do anything for you, and the rent collected is transferred really quick to my ... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.