• claim your profile
    Ellen Taylor
  • claim your profile
    Tony Williams
  • claim your profile
    Andrew Judge
PPM Rental Professionals Has established itself as the market leader in the home rental market in the Northwest. With three strategically located offices servicing Wigan, St. Helens, Leigh, Warrington Read full description...PPM Rental Professionals Has established itself as the market leader in the home rental market in the Northwest. With three strategically located offices servicing Wigan, St. Helens, Leigh, Warrington and their surrounding areas, we offer Landlords and Tenants a quality service second to no other agency.
 
Website not available

Properties for sale
Properties for rent
Oct 19,2016
Minithumbdown
By:
Oct 19,2016
0 people found
this helpful
An absolute disgrace please don't use *, I've never encountered a company ran so inafficently, the customer service is a joke and God help you getting work done!!!!! Walk away for any property linked to this set of complete mesers!!!!!! Oh and they kept my mail and tried not paying my bond back???...
read full review
Comment on agent fees
Bad
Was this helpful? Yes
Feb 18,2016
Minithumbdown
By:
Feb 18,2016
2 people found
this helpful
I am very annoyed with ppm. Been with them nearly 2 years and whenever something needs doing it takes about a week for them to get somebody out. The way one particular women in hindley speaks to you on the phone is appaling. We have spent so much money on our rented house making it look better than it was and they cone out with funny comments like you cant expect landord to buy you a new door well im sorry but i do when i pay 450 pound rent!! We have also heard about them doing anything to make ...
read full review
Was this helpful? Yes
May 04,2013
Minithumbdown
By:
May 04,2013
1 people found
this helpful
Landlords avoid at all costs. Agent states "fantactical about customer service" should state "could not care less". When you complain of not recieving rent money it is always an "administration error", recently charged for a resigning fee that they had forgotten about from three years prior. When i complained very aggressively told, it was my fault for not checking what they had charged me at time. The person in charge is an illusive and mysterious guy by name of T...
read full review
What agent could do to change your mind?
Be polite and courteous Respond to phone calls and emails Do not charge landlords for your own mistakes Ensure that landlords are paid Have the \'boss\' contactable Do not treat customers with contempt
Was this helpful? Yes
By: PPM
Sep 01, 2013
View all comments (3)
My name is Tony Williams and I am the director of PPM and have been for 17 years. During this time we have managed thousands of properties; and have clients who are extremely satisfied with our services. Unlike some agencies we have a dedicated finance team, this is headed by Andrew Judge who is a chartered certified accountant (FCCA). You can check Andrews credentials on the ACCA website. I notice that you should have been charged for the re-sign fee three years ago and this has just recent....
Apr 18,2013
Minithumbdown
By:
Apr 18,2013
3 people found
this helpful
Avoid at all costs, which will be high and unpredictable. Poor client service, bed tenants, account irregulaities. The worst compmay that I have had the misfortune of using....
read full review
What agent could do to change your mind?
Nothing at this point in time my experience was so bad acroos numerous properties.
Was this helpful? Yes
Apr 12,2013
Minithumbup
By:
Apr 12,2013
3 people found
this helpful
Excellent service from PPM. Been with them for 5 years and never had a bad experience!! People are always quick to leave bad reviews but you never hear of the good ones! Thanks PPM...
read full review
Was this helpful? Yes
Jul 25,2012
Minithumbdown
By:
Jul 25,2012
1 people found
this helpful
Tried to hold us responsible for damages done to the property prioir to us moving in. Did not resolve repairs reported during our tenancy. Did not complete their checks on the property properly or professional. We lived in this unsecured property for 12 months and was burgled twice with no sympathy from agent. They didn\'t even fit an alarm or try to secure the property properly for us.. We tried to end our tenancy one month earlier of our agreement, but they said we would pay a fee for...
read full review
What agent could do to change your mind?
If the agent did what they originally preach like follow their own terms and conditions properly regarding inventory, check out, monthly checks and deposit resolution maybe I would have something better to say about them. Also there should be a rule for general wear n tear because some agents mis understand this abbreviation and try to hold tenants for every little mark. There should be a rule for tenants living with burglary or vandalism. Tenants should be allowed to give one month notice if circumstances change and cause stress on families.
Was this helpful? Yes
Feb 09,2012
Minithumbdown
By:
Feb 09,2012
6 people found
this helpful
This company are very smart as they know all the legal loopholes to prevent returning a bond to a tenant, even when there is little or no reason for withholding it. They use DPS and they have managed to manipulate the rules within DPS to get around the return of deposit which is perfectly legal but dishonest. They are well known for not returning bonds. At the end of my tenancy they were nasty to me and intimidating. Of course they will be nice to you as a prospective customer and an existin...
read full review
What agent could do to change your mind?
1) Communicated 2) Given me my DP ID number 3) Instructed me on how the DPS system works 4) Not charged me ‚£25 for an inspection visit they had not informed me about 5) Not lied 6) Allowed me to have an independent assessor inspect the property when the bond was in dispute 7) Just being professional would have been a good start
Was this helpful? Yes
Jul 09,2011
Minithumbup
By:
Jul 09,2011
3 people found
this helpful
A great company, staff are are friendly and professional. Jacqui Hogan the manager will do anything for you, and the rent collected is transferred really quick to my account...
read full review
Was this helpful? Yes



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 2 0 4 0 0 0 0 0 0

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by PPM Home Rental Experts

Individual Branch Awards

Firm rankings



Office 1
755 Ormskirk Road, Wigan WN5 8AT
(1)
Office 2
86 Market Street, Hindley WN2 8AW
(5)
Office 3
96-98 Lord Street, Leigh WN7 1BY
(2)

Find the Best Agent to
Buy, Sell or Rent Property




.