PPM Home Rental Experts
2.1/5, 8 reviews
25% recommended
0% lettings valuation accuracy
50% lettings fee satisfaction
PPM Rental Professionals Has established itself as the market leader in the home rental market in the Northwest. With three strategically located offices servicing Wigan, St. Helens, Leigh, Warrington and their surrounding areas, we offer Landlords and Tenants a quality service second to no other agency. show more PPM Rental Professionals Has established itself as the market leader in the home rental market in the Northwest. With three strategically located offices servicing Wigan, St. Helens, Leigh, Warrington and their surrounding areas, we offer Landlords and Tenants a quality service second to no other agency.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 0% 50% £450 £500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 2 0 4 0 0 0 0 0 0
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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PPM Home Rental Experts Branches (view all 3)

“An absolute disgrace please don't use *, I've never encountered a ......”

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Oct 19,2016
Minithumbdown
By: 'Dash'
Oct 19,2016
1 people found
this helpful
An absolute disgrace please don't use *, I've never encountered a company ran so inafficently, the customer service is a joke and God help you getting work done!!!!! Walk away for any property linked to this set of complete mesers!!!!!! Oh and they kept my mail ...
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Bad
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“I am very annoyed with ppm. Been with them nearly 2 ......”

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Feb 18,2016
Minithumbdown
By: 'Orrell'
Feb 18,2016
2 people found
this helpful
I am very annoyed with ppm. Been with them nearly 2 years and whenever something needs doing it takes about a week for them to get somebody out. The way one particular women in hindley speaks to you on the phone is appaling. We have spent ...
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“Landlords avoid at all costs. Agent states "fantactical about customer ......”

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May 04,2013
Minithumbdown
By: 'cw'
May 04,2013
1 people found
this helpful
Landlords avoid at all costs. Agent states "fantactical about customer service" should state "could not care less". When you complain of not recieving rent money it is always an "administration error", recently charged for a resigning fee that they had forgotten about from three years ...
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What agent could do to change your mind?
Be polite and courteous Respond to phone calls and emails Do not charge landlords for your own mistakes Ensure that landlords are paid Have the 'boss' contactable Do not treat customers with contempt
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By: PPM
Sep 01, 2013
View all comments (3)
My name is Tony Williams and I am the director of PPM and have been for 17 years. During this time we have managed thousands of properties; and have clients who are extremely satisfied with our services. Unlike some agencies we have a dedicated finance team, this is headed by Andrew Judge who is a chartered certified accountant (FCCA). You can check Andrews credentials on the ACCA website. I notice that you should have been charged for the re-sign fee three years ago and this has just recent ...

“Avoid at all costs, which will be high and unpredictable. ......”

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Apr 18,2013
Minithumbdown
By: 'FK'
Apr 18,2013
3 people found
this helpful
Avoid at all costs, which will be high and unpredictable. Poor client service, bed tenants, account irregulaities. The worst compmay that I have had the misfortune of using....
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What agent could do to change your mind?
Nothing at this point in time my experience was so bad acroos numerous properties.
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“Excellent service from PPM. Been with them for 5 years and ......”

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Apr 12,2013
Minithumbup
By: 'Mrs'
Apr 12,2013
3 people found
this helpful
Excellent service from PPM. Been with them for 5 years and never had a bad experience!! People are always quick to leave bad reviews but you never hear of the good ones! Thanks PPM...
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“Tried to hold us responsible for damages done to the ......”

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Jul 25,2012
Minithumbdown
By: 'Kerstin'
Jul 25,2012
1 people found
this helpful
Tried to hold us responsible for damages done to the property prioir to us moving in. Did not resolve repairs reported during our tenancy. Did not complete their checks on the property properly or professional. We lived in this unsecured property for 12 months and was ...
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What agent could do to change your mind?
If the agent did what they originally preach like follow their own terms and conditions properly regarding inventory, check out, monthly checks and deposit resolution maybe I would have something better to say about them. Also there should be a rule for general wear n tear because some agents mis understand this abbreviation and try to hold tenants for every little mark. There should be a rule for tenants living with burglary or vandalism. Tenants should be allowed to give one month notice if circumstances change and cause stress on families.
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“This company are very smart as they know all the ......”

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Feb 09,2012
Minithumbdown
By: 'Trudi'
Feb 09,2012
6 people found
this helpful
This company are very smart as they know all the legal loopholes to prevent returning a bond to a tenant, even when there is little or no reason for withholding it. They use DPS and they have managed to manipulate the rules within DPS to ...
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What agent could do to change your mind?
1) Communicated 2) Given me my DP ID number 3) Instructed me on how the DPS system works 4) Not charged me ‚£25 for an inspection visit they had not informed me about 5) Not lied 6) Allowed me to have an independent assessor inspect the property when the bond was in dispute 7) Just being professional would have been a good start
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“A great company, staff are are friendly and professional. Jacqui ......”

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Jul 09,2011
Minithumbup
By: 'Sharon'
Jul 09,2011
3 people found
this helpful
A great company, staff are are friendly and professional. Jacqui Hogan the manager will do anything for you, and the rent collected is transferred really quick to my account...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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