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Portico - the new name of Edmund Cude & Bushells Group - is a leading London estate agent with a difference.
We're approachable, we listen to our customers and we go the extra mile. Our team is w
Read full description...Portico - the new name of Edmund Cude & Bushells Group - is a leading London estate agent with a difference.
We're approachable, we listen to our customers and we go the extra mile. Our team is well educated and we take a knowledge-driven approach to property, delivering advice in a friendly and consultative way.

Most importantly, we're focused on delivering an outcome that is in the long-term best interests of our clients.

We've just launched a new set of packages which go to the heart of what our clients have told us they need. So for example, our cost effective property management service includes a rental guarantee as standard. And our new flagship product offers a uniquely personal service that takes all the hassle out of being a landlord. This personal service is supported by an in-house, local Property Concierge: an expert property manager who will proactively manage our client's property as if it were their own.

As you might expect, we are members of ARLA, NAEA, Safe Agent and TPOS. But we also have a team of in-house tradesmen, to make sure we can offer our sales and lettings clients the best possible standards of property maintenance.

Our longer opening hours are there for your convenience. Pop in and see us 9am to 7pm Monday to Friday, or 10am to 5pm on Saturdays.
 


Properties for sale
Properties for rent
Jan 18,2017
Minithumbdown
By:
Jan 18,2017
0 people found
this helpful
We are renting flat through Portico which has a serious damp problem.There is mould on the walls and furnishing. After 3 months chasing for a resolution nothing has happened and the property manager refuses to return phone calls. We have put a fix in at our expense and the landlord refuses to reimburse by doing so breaching the tenancy agreement. On top of that they just issued a late rental payment notice for the next 6 months rental yet there was no previous reminder. Very disappointed with...
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Comment on agent fees
N/A
Was this helpful? Yes
Jan 16,2017
Minithumbup
By:
Jan 16,2017
0 people found
this helpful
Daniel was extremely diligent in finding a buyer, and went above and beyond to help. Made the process very straightforward, and gave his honest opinion throughout. Therefore have no hesitation in giving Daniel and Portico the maximum rating!...
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Jan 16,2017
Minithumbup
By:
Jan 16,2017
0 people found
this helpful
I'm very pleased with the result of the sale of my property. Stuart and his team were always well-prepared and efficient, and it was such a relief to have such trustworthy people dealing with a major financial arrangement. Many thanks!...
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Jan 16,2017
Minithumbup
By:
Jan 16,2017
0 people found
this helpful
High level of integrity throughout the process, and extremely hard working. Clearly, went above and beyond his remit to ensure a smooth process....
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Jan 13,2017
Minithumbup
By:
Jan 13,2017
0 people found
this helpful
I was very happy working with Portico and in particular Daniel. He was very enthusiastic, professional and very proactive. We were working to a tight schedule and juggling a number of things and I always felt that Daniel was very open, honest and helpful throughout in making sure things went smoothly. Really enjoyed our viewing and made an offer the same day....
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Was this helpful? Yes
Dec 30,2016
Minithumbup
By:
Dec 30,2016
0 people found
this helpful
Kept all parties well informed throughout the process, the right amount of pressure was applied to ensure the sale was completed in time....
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Comment on agent fees
Who would not like further reduced fees, comparatively (in the area) fees are acceptable.
Was this helpful? Yes
Dec 28,2016
Minithumbup
By:
Dec 28,2016
0 people found
this helpful
We decided to go with Portico to sell our flat after a valuation by Stuart. During which we found Stuart to be enthusiastic, personable and trustworthy. It was Stuart as an individual and not the valuation itself or company reputation which led us to choose Portico. We then had the opportunity to meet Asha and Stuart P and show them around the flat, as they would be conducting viewings which we found very useful and reassuring. We also found both of them to be friendly and knowledgeable. We were...
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Comment on agent fees
Resonable
Was this helpful? Yes
Dec 28,2016
Minithumbup
By:
Dec 28,2016
0 people found
this helpful
The process was easy to follow and took a little time. Everything mostly online. The staff is helpful. Hope will stay the same! Thank you...
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Dec 23,2016
Minithumbup
By:
Dec 23,2016
0 people found
this helpful
I've been extremely happy with the Portico service. Luke and Jake have been great ambassadors for the company and the service they provided was friendly, professional, accurate, effective and timely....
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Comment on agent fees
Great value
Was this helpful? Yes
Dec 20,2016
Minithumbdown
By:
Dec 20,2016
3 people found
this helpful
A terrible experience. After our agency changed without us being told, any maintainance issue, small or large has been completely ignored. Emails ignored, promises made on the phone never fulfilled. The level of incompetence is amazing. We have been without a washing machine for over a week with no idea of when the issue will be fixed, we have no idea when our lease will end and we have not been able to confirm if our landlord even resides in the UK. I have never had such bad service in my l...
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Comment on agent fees
For no return at all, the fees are ridiculous
Was this helpful? Yes
Dec 19,2016
Minithumbup
By:
Dec 19,2016
0 people found
this helpful
Stress-free purchase through Portico - Christina was particularly helpful, easy to contact and quick to respond to any enquiries. Christina was my main point of contact within Portico during my property search and understood my requirements which as a result lead me to this home. She was extremely knowledgeable about the property and I would certainly look to use her again in the future....
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Comment on agent fees
N/a
Was this helpful? Yes
Dec 18,2016
Minithumbup
By:
Dec 18,2016
0 people found
this helpful
Jake was great throughout our purchase. Updated us regularly on the progress over the months and was always looking out for our best interests. Thank you!...
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Dec 13,2016
Minithumbup
By:
Dec 13,2016
0 people found
this helpful
Ivett has been so helpful and kind every time I called her to find out about the property. She is well communicated and self motived person who I can recommend to anyone . Serkan...
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Comment on agent fees
Agents fees are ok
Was this helpful? Yes
Dec 11,2016
Minithumbup
By:
Dec 11,2016
0 people found
this helpful
Portico in Clapham sold my Stockwell flat for me during the summer of 2016. Luke Parle, Christina Picard and Jake Fahey did an excellent job and I have no complaints. They were very professional and went the extra mile to secure the sale. In particular, they kept all parties informed at each stage of what was going on -- so important. Thank you, Luke, Christina and Jake...
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Comment on agent fees
Average
Was this helpful? Yes
Dec 09,2016
Minithumbup
By:
Dec 09,2016
0 people found
this helpful
Jake was very helpful and responsive to any queries we had. The sale went through seamlessly thanks to his efficienct handling of the process. Many thanks to Jake and to Portico....
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Dec 07,2016
Minithumbup
By:
Dec 07,2016
1 people found
this helpful
Stuart was very helpful throughout our sale process. He remained positive and informative during each stage in the process and acted as a useful middle man in ensuring clear communication between all parties involved....
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Comment on agent fees
Fees appear commensurate with the work performed.
Was this helpful? Yes
Dec 06,2016
Minithumbup
By:
Dec 06,2016
0 people found
this helpful
Andrew was great at following up and was very clear in all his communications with me. I had a few issues with my old tenants about the date they were vacating the property and Andrew handled this in a positive and professional way. I would certainly use him and Portico again....
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Comment on agent fees
Market Rates.
Was this helpful? Yes
Dec 06,2016
Minithumbup
By:
Dec 06,2016
1 people found
this helpful
Nothing but praise for Stuart - his professionalism, patience and positivity shone throughout the duration of the sale of my property. Having never sold before he made everything clear and straightforward for me, and I was very grateful for the excellent high levels of communication. Would absolutely recommend....
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Comment on agent fees
From what I could tell fees were appropriate.
Was this helpful? Yes
Dec 06,2016
Minithumbup
By:
Dec 06,2016
1 people found
this helpful
Stuart and Asha took care of our property sale for us. Both of them were reliable and professional, easy to contact and returned phone calls promptly. They gave good advice and were realistic about sale prices and market conditions. They kept us well updated about any progress or changes without us having to chase after them constantly. Although we did not purchase our ongoing property with Portico in the end, we did go to a few viewings with Asha. She was honest about the sellers' expectations...
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Was this helpful? Yes
Nov 30,2016
Minithumbup
By:
Nov 30,2016
0 people found
this helpful
Was very efficient at liaising with the customer and letting us know promptly of any changes or issues. Very happy with the service we received....
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Comment on agent fees
n/a
Was this helpful? Yes
Nov 28,2016
Minithumbup
By:
Nov 28,2016
0 people found
this helpful
Christina was with me all the way during the property buying process. She was always available to talk and arrange the additional viewings. The communication and the support was great which ensured the smooth albeit slightly delayed (for reasons not related to Christina) transaction. Great job!...
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Comment on agent fees
NA
Was this helpful? Yes
Nov 27,2016
Minithumbup
By:
Nov 27,2016
0 people found
this helpful
Christina was very helpful and available during my flat purchase. She was able to give me great advice with the building works I am having done to my new property, and she has certainly saved me some money! Portico is clearly a leading, professional estate agents, and I will be using them again in the future I'm sure. All the best Christina....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 24,2016
Minithumbup
By:
Nov 24,2016
1 people found
this helpful
Very happy with the service received by Portico through Daniel. Daniel was professional, courteous and available to discuss queries and concerns whenever needed. When needed Daniel was active in chasing outstanding information and took a lot of the hassle out of dealing with solicitors etc. Overall, very happy with the service Dan provided, not to mention he was a genuinely nice guy to do business with! Will contact him again when it comes to selling....
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Comment on agent fees
Purchaser - No fees
Was this helpful? Yes
Nov 22,2016
Minithumbup
By:
Nov 22,2016
0 people found
this helpful
Luke managed the recent sale of our Clapham flat. Start to finish he was very easy to do business with - responsive, close to the detail, approachable and transparent, which led me to have full confidence in him. We were selling a tenanted flat (via portico), and it was super handy having Luke to liaise between the sales and Lettings side for us. I'd highly recommend Luke, thankyou!...
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Comment on agent fees
Very fair.
Was this helpful? Yes
Nov 22,2016
Minithumbup
By:
Nov 22,2016
1 people found
this helpful
Thank you Claire Murray and Mike Hookway for your professional approach in selling and dealing with the buyer. You made the transition from seller to buyer smoothly, although there were a few hickups, with the buyer , you were always at the end of the line bringing things together for me , you work closely with the buyers solicitors and you communication was very professional . This made things a whole lot less stressful. You are a great asset to your Company Portico. Thank again for all your h...
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Comment on agent fees
Agents fees was reasonable
Was this helpful? Yes
Nov 22,2016
Minithumbup
By:
Nov 22,2016
0 people found
this helpful
Buying a leasehold property means you could have all sorts of problems which either scares you from the purchase or takes time to solve or compromise. This is my case. Jake had been patient and professional throughout the process from negotiating price to completion....
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Was this helpful? Yes
Nov 18,2016
Minithumbup
By:
Nov 18,2016
0 people found
this helpful
Ms McQueen had always been so helpful. She is very intelligent and warm-hearted, most importantly reliable. Therefore, it was really easy for me to contact her whenever I need some help. I will recommend the said lady to anyone who would like to find the property around the area where I was....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 11,2016
Minithumbdown
By:
Nov 11,2016
8 people found
this helpful
I had been living in a house rented out by Portico for 2 1/2 years. My experience with them was always bad. My experience with Tembi Ryan was particularly bad, here are just some of the examples o poor customer service: 1. She provided our house with an illegal contract that she demanded we electronically sign despite the incorrect names being next to the signature boxes. When I asked for a legal contract she (very unprofessionally) lost her temper with me and told me I was holding up the pro...
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Was this helpful? Yes
Nov 11,2016
Minithumbdown
By:
Nov 11,2016
2 people found
this helpful
I had been living in a house rented out by Portico for 2 1/2 years. My experience with them was always bad. My experience with Tembi Ryan was particularly bad, here are just some of the examples o poor customer service: 1. She provided our house with an illegal contract that she demanded we electronically sign despite the incorrect names being next to the signature boxes. When I asked for a legal contract she (very unprofessionally) lost her temper with me and told me I was holding up the pro...
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Was this helpful? Yes
Nov 02,2016
Minithumbup
By:
Nov 02,2016
0 people found
this helpful
Had excellent service from Portico when recently moving out of my rented property in Streatham Hill. All concerned were understanding of my moving overseas - processes were simplified (eg moving-out clean and inventory check-out were deducted from my deposit in order to minimise toing and froing). After agreeing on the amount of deposit to be returned to me, the money was in my bank account within a couple of days. I can't comment on the service from Portico from the moving-in perspective (Po...
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Was this helpful? Yes

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
147 4 227 52 156 0 113 1 26 6

Job vacancies

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Agent Fees

No fees set.
Last updated at 12:02 PM 02/02/2016 by Luke Parle

Complaints Procedure

No procedure set.
Last updated at 12:02 PM 02/02/2016 by Luke Parle

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