• Staff picture
    Sean
  • Staff picture
    Christopher
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    becky
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    Leah
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    Rashad
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    Marc
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    Tracey
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    Mark
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    Luke
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    Areef
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    Jay
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    Molly
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    Adrian
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    Aleksandra
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    Michelle
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    Stuart
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    Spencer
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    Chris
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    Mikeala
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    Sean
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    Henry
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    Adam
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    Lindsay
Portico

We're Portico, an award-winning London agent with 18 branches across London and Essex.

We offer a range of unique services that set us apart from other agents; our Concierge sales packag
Read full description...Portico

We're Portico, an award-winning London agent with 18 branches across London and Essex.

We offer a range of unique services that set us apart from other agents; our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all our Lettings packages come with a free Rent Guarantee for peace of mind.

We also offer a premium Airbnb management service, and a cost-effective Handyman service.

As you might expect, we are members of ARLA, NAEA, Safe Agent and TPOS, and we're committed and supportive, with high levels of communication. We also have a team of in-house tradesmen, to make sure we can offer our clients the best possible standards of property maintenance

If you have a property we can help you with, or if you'd like to find out more about us, give us a call on 0207 099 4000. Alternatively, pop in and see us 9am to 7pm Monday to Friday, or 10am to 5pm on Saturdays. We're a friendly bunch!

Click here if you'd like to find out how much your property is currently worth in 60 seconds!

We are proud to have been awarded London Estate Agency of the Year 2016 at the Sunday Times Awards sponsored by Zoopla.
Portico

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Properties for Sale
Properties to Rent

“Claudiu was very professional, polite and helpful agent to deal with...”

Nov 19,2018
Minithumbup
Claudiu
By: 'Dawid Tomczyk'
Nov 19,2018
0 people found
this helpful
I have been very pleased with Portico - kept me updated at each stage of my moving into my new place. Claudiu was very professional, polite and helpful agent to deal with - massive thank you for all your help, much appreciated. I am very ...
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Was this helpful? Yes
Nov 16,2018
Minithumbdown
By: 'JJ'
Nov 16,2018
0 people found
this helpful
Wouldn't recommend this agent to anyone. Never contacted regarding deposit refund. I had to spent my own time and money to visit their office many times to ask about it. Every time they directed me to the property management who never replied any of ...
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Was this helpful? Yes
By: Matt Cole
Nov 13, 2018
View all comments (1)
Dear sir/madam I am the branch manager here at the Chigwell office, and am based in the office 6 days of the week along with the rest of the staff. I am unaware of anyone coming into the office chasing their deposit and have checked with the other staff here who have also confirmed that no one has come in chasing a deposit. If you would like to let me know your name and the property its regarding I will happily look into this for you. Regards Matt ...

“Prompt responses....”

Nov 15,2018
Minithumbup
By: 'Flatlet'
Nov 15,2018
1 people found
this helpful
Following some really bad experiences with agents, Marc and his team have looked after my property for a number of years. Money is passed on promptly with receipts, repairs are identified and remedied, statutory inspections and certificates obtained....
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Comment on agent fees
I’m satisfied with the fee.
Was this helpful? Yes

“Professional...”

Nov 14,2018
Minithumbup
Holly
By: 'MR J Pound'
Nov 14,2018
0 people found
this helpful
Holly was very professional from start to finish. She let me know what my options were throughout the process and understood my needs. Would definitely use Portico again....
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Comment on agent fees
Seemed competitive against the competiton.
Was this helpful? Yes

“Appalling service levels from the property management team...”

Nov 07,2018
Minithumbdown
By: 'Mrs H'
Nov 07,2018
0 people found
this helpful
I am a landlord who has used the services of Portico (Edmund Cude / Coutts de Lisle previously) to rent out my flat for many years. The service from the property management team was pretty good previously, but has deteriorated rapidly over the last 12 months. Now ...
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Comment on agent fees
I'm not sure exactly what I'm paying them for currently. After taking the (substantial) fee for arranging the most recent tenancy they disappeared!
Was this helpful? Yes

“Rats - "Cupboard" full of rubbish and rodent droppings...”

Nov 06,2018
Minithumbdown
By: 'Jane Cook'
Nov 06,2018
0 people found
this helpful
We have just moved into our property 3 days ago and on the move in day noticed rats at the front door area, upon inspection we realized these rats were entering a room by the front door. On the day we viewed the property I assumed ...
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“Portico Flat Sale Review...”

Nov 02,2018
Minithumbup
Luke
By: 'Dave'
Nov 02,2018
1 people found
this helpful
I have been very pleased with Portico during the process of selling my flat. I initially decided to use them because of Luke. When I met Luke he was friendly and knowledgeable without being pushy which can't be said for all the estate agents ...
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Comment on agent fees
I feel the sellers fees were fair.
Was this helpful? Yes

“Great support and response...”

Nov 02,2018
Minithumbup
Marc
By: 'Emily M'
Nov 02,2018
2 people found
this helpful
As tenants, Marc supported us in the management of a property that faced many ongoing many issues as well as a landlord who was not very proactive in repairing things. He was a key point of contact for renewals and also in the transition when ...
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Was this helpful? Yes

“Gokhan- professional and helpful agent....”

Nov 02,2018
Minithumbup
Gokhan
By: 'Iveta'
Nov 02,2018
0 people found
this helpful
Gokhan was polite,kind and helpful agent to deal with. I am really happy that he put all his effort to sort some unexpected issues out. Overall, I am more than happy with his service at the moment....
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Was this helpful? Yes

“Professional service...”

Nov 02,2018
Minithumbup
Sean
By: 'Fabulous service'
Nov 02,2018
0 people found
this helpful
We would like to say a huge thank you to the team at Portico, Woodford Green. We received excellant service and fantastic communication throughout the whole process of buying. Our first contact was with David, he was professional and friendly without being pushy, a great ...
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Was this helpful? Yes

“Worst client experience...”

Oct 31,2018
Minithumbdown
Adam
By: 'Edouard'
Oct 31,2018
0 people found
this helpful
We were so dissatisfied with Portico's service that both us (tenants) and our landlord decided to change to another agency ! And although we are still paying a fee for their services untill the end of our current agreement, they simply decided to stop replying ...
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Was this helpful? Yes

“Norfolk to London...”

Oct 26,2018
Minithumbup
Spencer
Michelle
By: 'D Franklin'
Oct 26,2018
1 people found
this helpful
Living in Norfolk we needed an agent that could keep us updated with viewings, interest and seeing the sale completed Portico Leyton through Spencer and Michelle did exactly that and given the fact our sale had to run alongside a lease extension they constantly communicated ...
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Comment on agent fees
very fair fees
Was this helpful? Yes

“Very poor service for tenants...”

Oct 24,2018
Minithumbdown
Chris
William
By: 'Anna'
Oct 24,2018
1 people found
this helpful
We seem to have had nothing but problems and stress since agreeing to rent a flat with Portico Bethnal Green agents Chris Price and Will Purkiss. Service with regards to processing of lettings documents, moving in and resolution of on-going problems has been extremely inefficient, ...
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Comment on agent fees
for the type of service you get the fees are too high
Was this helpful? Yes

“Alexia is appallingly unresponsive...”

Oct 24,2018
Minithumbdown
By: 'outrageous given the quality of service'
Oct 24,2018
1 people found
this helpful
Alexia Christodolou was assigned as the property manager for our flat when we moved in at the beginning of September but has since then failed to respond to ANY of our emails and calls for more than 6 weeks. As a result many important issues with ...
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Was this helpful? Yes

“Helpful and efficient...”

Oct 22,2018
Minithumbup
Ivett
By: 'H Watson'
Oct 22,2018
0 people found
this helpful
Ivett was excellent through the whole renting process - always answered my emails promptly, supported my offer and progressed things quickly. She is very professional and great to work with....
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Was this helpful? Yes

“Great service...”

Oct 19,2018
Minithumbup
Daniel
By: 'Kate'
Oct 19,2018
0 people found
this helpful
We had a really positive experience working with Daniel from Portico on our move. Despite the challenges of a long chain Daniel remained consistent and positive throughout and we are now successfully in our beautiful new home....
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Was this helpful? Yes

“A pleasure doing business with Portico...”

Oct 18,2018
Minithumbup
becky
Sean
By: 'Intezar Ahmed'
Oct 18,2018
0 people found
this helpful
I have been with other agents but had been let down on various occasions, Portico kept me up to date and informed at each stage of my trying to sell the flat. I never had to chase anyone. They kept their word and advised me ...
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Comment on agent fees
Good.
Was this helpful? Yes

“Excellent...”

Oct 17,2018
Minithumbup
By: 'Pat'
Oct 17,2018
4 people found
this helpful
Marc,Mark,Spencer and Michelle were an outstanding and professional team.They gave a first class service in helping to sell my property...
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Was this helpful? Yes

“Avoid using Portico property...”

Oct 16,2018
Minithumbdown
Medleen
Mckenzie
By: 'Jack Harrison'
Oct 16,2018
0 people found
this helpful
My flatmate and I moved out of our property over a month ago and are yet to receive our deposit. There has been a distinct lack of contact since we moved out up until a couple of days ago. Medleen from the Battersea office (even ...
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Comment on agent fees
Extortionate
Was this helpful? Yes

“Avoid at all costs...”

Oct 05,2018
Minithumbdown
By: 'X'
Oct 05,2018
1 people found
this helpful
Portico Lettings has provided the absolute worst customer experience that I have experienced from any business that I have encountered. It is clear that this agencies only function is to make money for itself and potentially that of it's Landlord. The only time you ...
read full review
Comment on agent fees
Terrible. Charged 600 pounds in fees and received no quality of service whatsoever.
Was this helpful? Yes

“Very professional...”

Oct 05,2018
Minithumbup
Gokhan
By: 'Roxana'
Oct 05,2018
0 people found
this helpful
I was looking for a flat to rent and i found one with the help of Portico. The agent i had was very friendly and professional at the same time. Always available and willing to give me good advices with what i had to do ...
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Comment on agent fees
Good
Was this helpful? Yes

“Thanks Gabriela...”

Oct 04,2018
Minithumbup
By: 'Malcolm'
Oct 04,2018
0 people found
this helpful
We were grateful for Gabriela's assistance with the sale of our flat. She was friendly and helpful throughout the process....
read full review
Comment on agent fees
Portico were the least expensive of all the Estate Agents from whom we obtained quotes
Was this helpful? Yes

“Thanks Gabriela...”

Oct 04,2018
Minithumbup
By: 'Malcolm'
Oct 04,2018
0 people found
this helpful
We were grateful for Gabriela's assistance with the sale of our flat. She was friendly and helpful throughout the process....
read full review
Comment on agent fees
Portico were the least expensive of all the Estate Agents from whom we obtained quotes
Was this helpful? Yes

“Stay away...”

Oct 02,2018
Minithumbdown
By: 'Ivan'
Oct 02,2018
0 people found
this helpful
Avoid at all costs. In six years living in London this is the worst agency I have ever had to deal with. All they are there for is to make as much money as possible without providing the basic services they should. An example? We ...
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Comment on agent fees
Horrible. For the renewal they suddenly came up with £330.00 to pay to change the name of the tenant, plus £250.00 of exiting fee.
Was this helpful? Yes

“Professional estate agent...”

Oct 02,2018
Minithumbup
Michelle
Spencer
By: 'Charvor'
Oct 02,2018
5 people found
this helpful
My flat has been sold quickly with Portico, I am very happy to get help from those professional people. Mr. Spencer Ferguson is a excellent property dealer, valuation, service charges...make you satisfy. Ms Michelle Ford worked very hard made the proceeding go smooth and ...
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Comment on agent fees
Very Good!
Was this helpful? Yes

“Great service!...”

Oct 02,2018
Minithumbup
Gokhan
By: 'Naomi'
Oct 02,2018
3 people found
this helpful
Gokhan was very friendly and accommodating and worked with us ever step of the way towards finding our ideal flat. I cannot thank him enough for all the work he put in on our behalf and how comfortable he made us feel with the whole ...
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Was this helpful? Yes

“perfect in any regards...”

Sep 29,2018
Minithumbup
Gokhan
By: 'Rieke'
Sep 29,2018
3 people found
this helpful
Am very happy with service and guidance which was necessary as a first time renter in the UK. Had encountered many other agents and agencies before and was appalled by several in many regards. This in mind the first meeting with Gokhan was an extreme ...
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Comment on agent fees
I got my money's worth and thought it was more than reasonable
Was this helpful? Yes

“AVOID...”

Sep 29,2018
Minithumbdown
By: 'Avoid'
Sep 29,2018
1 people found
this helpful
Avoid letting from Portico at all costs. We rented in the Highbury and Islington area and received what can only be described as shockingly awful customer service. Almost all our emails over the course of the year have been ignored from broken boilers to how ...
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Was this helpful? Yes

“Great help and smooth process...”

Sep 27,2018
Minithumbup
Mark
By: 'Nina'
Sep 27,2018
4 people found
this helpful
Thank you to Mark and Michelle for always answering my questions promptly and driving things smoothly to the end, thanks again...
read full review
Was this helpful? Yes

“Helpfulness...”

Sep 27,2018
Minithumbup
David
By: 'Ian Gerrard'
Sep 27,2018
0 people found
this helpful
David Dyer has always helped me with absolutely no problems whatsoever. He is polite, quick and very thorough in his job....
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Comment on agent fees
Good
Was this helpful? Yes

NAEA ARLA TDS SAGEagent My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
594 14 959 137 477 4 410 3 66 19

Fees

No fees set.

Complaints Procedure

We value your business. If you are unhappy with our service, please speak to the manager of the office or department with whom you are dealing. If after speaking to them you are still dissatisfied, please contact Keith Cross (Operations Director) at keith.cross@spencersproperty.co.uk or telephone 020 7729 5222
Last updated at 9:34 AM 06/11/2017 by allAgents

Awards won by Portico

Individual Branch Awards

Chigwell, IG7

London, W3

London, SW4

London, N1

London, WC1A

London, SW16

London, W6

London, N5

Woodford Green, IG8

London, NW1

London, E10

London, SW6

London, E17


Acton Branch
137 High Street, London W3 6LY
(100)
Battersea
129 Northcote Road, London SW11 6PS
(52)
Bethnal Green
471 Bethnal Green Road, London E2 9QH
(130)
show all branches (17)
Bloomsbury
26 Museum Street, London WC1A 1JU
(64)
Camden
3 Parkway, London NW1 7PG
(111)
Chigwell
Bank House, 22 Brook Parade, High Road, Chigwell IG7 6PF
(69)
Clapham
5 Clapham Common South Side, London SW4 7AA
(249)
Dulwich Branch
94 Lordship Lane, London SE22 8HF
(67)
Forest Gate
70 Woodgrange Road, London E7 0EN
(155)
Fulham Branch
843 Fulham Road, London SW6 5HJ
(57)
Hammersmith Branch
178 King Street, London W6 0RA
(85)
Highbury
102 Highbury Park, London N5 2XE
(41)
Ilford
207 Cranbrook Road, Ilford IG1 4TD
(233)
Islington
1 Theberton Street, London N1 0QY
(75)
Leyton
252 High Road, London E10 5PW
(311)
Walthamstow Central
163/165 Hoe Street, London E17 3AL
(407)
Woodford
461 High Road, Woodford Green IG8 0XE
(419)


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