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Portico

We're Portico, an award-winning London agent with 18 branches across London and Essex.

We offer a range of unique services that set us apart from other agents; our Concierge sales packag
Read full description...Portico

We're Portico, an award-winning London agent with 18 branches across London and Essex.

We offer a range of unique services that set us apart from other agents; our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all our Lettings packages come with a free Rent Guarantee for peace of mind.

We also offer a premium Airbnb management service, and a cost-effective Handyman service.

As you might expect, we are members of ARLA, NAEA, Safe Agent and TPOS, and we're committed and supportive, with high levels of communication. We also have a team of in-house tradesmen, to make sure we can offer our clients the best possible standards of property maintenance

If you have a property we can help you with, or if you'd like to find out more about us, give us a call on 0207 099 4000. Alternatively, pop in and see us 9am to 7pm Monday to Friday, or 10am to 5pm on Saturdays. We're a friendly bunch!

Click here if you'd like to find out how much your property is currently worth in 60 seconds!

We are proud to have been awarded London Estate Agency of the Year 2016 at the Sunday Times Awards sponsored by Zoopla.
 
www.portico.com Properties for sale
Properties for rent
Aug 21,2017
Minithumbup
Spencer Ferguson
Michelle Ford
By: 'FirsttimebuyerERB'
Aug 21,2017
0 people found
this helpful
The agents at Portico were friendly, helpful, honest, efficient and hard working. We could always get through to them and felt they were really on our side....
read full review
Was this helpful? Yes
Aug 14,2017
Minithumbup
Daniel Cantle
By: 'Andrew Pope'
Aug 14,2017
0 people found
this helpful
Daniel was thoroughly professional through out the entire process and was contactable at all times. We had a troublesome buyer who made the entire process frustrating but Daniel went the extra mile to make sale go ahead....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Aug 11,2017
Minithumbdown
By: 'LL'
Aug 11,2017
2 people found
this helpful
Unless you don't care about your home, and expect the most appalling service from an estate agents...DO NOT USE PORTICO! Their service is abysmal, if they ever decide to response they are rude, full of excuses and don't deliver. As the landlord, I had to liaise with all my tenants as neither me, nor my tenants ever got a response from *them so that was £200 a month wasted for their 'management fee'. Losing keys, not arranging check out dates, not responding, ignoring emails/calls from bot...
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Was this helpful? Yes
Aug 10,2017
Minithumbup
Daniella Yohans
Lucy Adamson
By: 'PC'
Aug 10,2017
0 people found
this helpful
Excellent Service - Informative - Not pushy - Even afterwards helpful in clarifying all the steps during the whole process - friendly - patient - free of jargon...
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Comment on agent fees
neutral
Was this helpful? Yes
Aug 10,2017
Minithumbup
Luke Parle
Jake Fahey
By: 'Anna'
Aug 10,2017
0 people found
this helpful
I worked closely with Portico to sell my flat. From start to finish they were highly professional. In the original valuation they were fair and did not inflate expectations, meaning we were able to get the right people through the door and find a buyer at a good speed and price point. They always acted with integrity and advised me excellently along the process. After viewings they always contacted me to give me feedback, and I never had to chase them. I dealt with Luke and Jake from start to fi...
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Comment on agent fees
Fair
Was this helpful? Yes
Aug 08,2017
Minithumbup
Tembi Ryan
By: 'GW'
Aug 08,2017
0 people found
this helpful
Yet again, Ms Ryan has renegotiated the lease with my tenants in a most timely and expeditious fashion. She has made the entire process painless and a pleasure....
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Comment on agent fees
High but worth it.
Was this helpful? Yes
Aug 08,2017
Minithumbup
Rebekah Peat
By: 'Elizabeth and Jan'
Aug 08,2017
0 people found
this helpful
Rebekah was extremely helpful and responsive to all of our questions. She was also very efficient and thorough in facilitating all of the stages in the renting of our new flat. We are very grateful for her assistance and would definitely recommend her service (and those of Portico) to anyone looking to move within London....
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Was this helpful? Yes
Aug 01,2017
Minithumbup
By: 'S'
Aug 01,2017
1 people found
this helpful
poor service.. lost my 200 pound of my deposit to the landlord due to the lack of information and the contract which was made between portico and the landlord without me knowing .what they did was illegal but who is going to chase after £ 200 .I hope the next time when something is done you let the main person ,the TENANT know about it ..I am utterly disappointed and i will be more careful when it comes to trust in the agencies and the landlords....
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Was this helpful? Yes
Jul 21,2017
Minithumbup
Luke Parle
By: 'Laura B'
Jul 21,2017
0 people found
this helpful
Despite trying to sell my flat during a very tricky time in the market and many convoluted twists and turns in the selling process, Luke was calm, professional, helpful and a total pleasure to work with from start to finish. He went above and beyond the call of duty and offered me sound advice and reassurances along the way. I am already recommending him to others and will continue to do so!...
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Comment on agent fees
Very competitive rates and I feel he certainly earned them.
Was this helpful? Yes
Jul 17,2017
Minithumbup
Daniel Cantle
By: 'TS/RS/KD'
Jul 17,2017
0 people found
this helpful
Daniel managed the sale of our property extremely well. He was always courteous and professional, regularly keeping us up to date with the progression of the sale and ensuring the smooth running of the transaction. We would definitely recommend to other considering the sale of a property....
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Comment on agent fees
Fair
Was this helpful? Yes
Jul 16,2017
Minithumbup
Luke Parle
Jake Fahey
By: 'Zoe'
Jul 16,2017
0 people found
this helpful
Selling my property whilst living overseas was a little daunting, Portico removed all worry from the equation. As an office they were extremely professional from the start, always contactable, friendly and efficient. Luke was my initial contact and over time I worked with Jake also. They found a buyer for my property within a couple of weeks of marketing and when the sale fell through at a late stage they found another buyer within days. Despite ongoing challenges Luke and Jake worked tirele...
read full review
Comment on agent fees
The fees were competitive, I opted for the Concierge package which proved extremely worthwhile on reflection.
Was this helpful? Yes
Jul 14,2017
Minithumbdown
By: 'Page'
Jul 14,2017
4 people found
this helpful
Very disappointed and dissatisfied by the service provided by Clapham Common office. We used to love the Flat we are, but with this agency we are not happy to continue living there. It's a shame as they are "acting on the landlord's behalf", but they make our lives harder. Completely unrespectful and slow....
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Comment on agent fees
For the money they have been pay by agency fees they do nothing.
Was this helpful? Yes
Jul 12,2017
Minithumbup
Ed Lugg
michael chapman
By: 'Crispin'
Jul 12,2017
1 people found
this helpful
A pleasure to work with Ed and Michael, very professional and the flat sold quickly with zero hassle, highly recommended...
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Was this helpful? Yes
Jul 12,2017
Minithumbup
Ed Lugg
michael chapman
By: 'Crispin'
Jul 12,2017
0 people found
this helpful
A pleasure to work with, the sale went through quickly with no hassle, am happy to recommend them, Cris Sinclair Sinclair...
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Was this helpful? Yes
Jul 10,2017
Minithumbup
Alicja Skuza
By: 'Andy'
Jul 10,2017
0 people found
this helpful
Alicja is so wonderfully welcoming over the telephone and then even better in real life. She is efficient, proactive, quick acting and very kind and understanding....
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Was this helpful? Yes
Jul 10,2017
Minithumbup
By: 'Sammi'
Jul 10,2017
1 people found
this helpful
I am writing this letter as a humble note of appreciation for the outstanding customer service provided by your Property Manger Anna Triarou. She took ownership of the problem relating to my property,with great enthusiasm and diplomacy. She kept me informed all through out the process of obtaining quotes and attending to any ad-hoc needs of dealing with the tenants and contractors. I won't hesitate to bring future clients to your establishment as you provide an exceptional service to your cli...
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Was this helpful? Yes
Jul 07,2017
Minithumbup
By: 'Matt'
Jul 07,2017
0 people found
this helpful
The maintenance issue I had with the rented property was quickly solved. I had no problem with getting back my deposit....
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Was this helpful? Yes
Jul 06,2017
Minithumbup
Alicja Skuza
By: 'christine'
Jul 06,2017
0 people found
this helpful
Alicja is not only very efficient and very quick in answering - she also has very polite and kind manners and tries to resolve any problem in the best of ways....
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Comment on agent fees
ok
Was this helpful? Yes
Jul 06,2017
Minithumbup
Sean Hewitt
Sean Hewitt
By: 'Alexandra'
Jul 06,2017
0 people found
this helpful
Everyone is really helpful and friendly and answers questions promptly. Sean has been amazing as has Helene Tyler. Alexia Christodoulou has gone above and beyond her role to help me I am so thrilled to have her managing my property - I was very sad she will not be managing my flat anymore ....
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Comment on agent fees
Flexible
Was this helpful? Yes
Jul 05,2017
Minithumbup
Alicja Skuza
By: 'abc'
Jul 05,2017
1 people found
this helpful
Since moving into our rental flat in March, Alicja Skuza has been an excellent manager of the property. She has been prompt to reply to and follow up on enquiries, quick to arrange repairs, and polite and professional in her communication. Thanks Alicja....
read full review
Comment on agent fees
These fees are exorbitant. We managed to bargain them down but not as far as we would like. I am looking forward to new laws coming into place that ban these fees -- in my view it is an extortionate and unfair practice that prospective tenants should not be subjected to.
Was this helpful? Yes
Jul 05,2017
Minithumbup
Alena Bartonova
By: 'Gareth'
Jul 05,2017
0 people found
this helpful
When it came to finding new tenants for our flat Alena was extremely helpful and very prompt in all our dealings with her. We were very impressed....
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Was this helpful? Yes
Jul 04,2017
Minithumbup
Alicja Skuza
By: 'J'
Jul 04,2017
0 people found
this helpful
Alicja is an asset to the team - she is unfailingly helpful and polite, and always checks to make sure any issues have been resolved to my satisfaction....
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Was this helpful? Yes
Jun 30,2017
Minithumbup
David Dyer
By: 'Mike'
Jun 30,2017
0 people found
this helpful
David was great from start to end. He made us feel like we were his only clients and was always on hand to answer any queries we had. Would 100% recommend both David & Portico....
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Comment on agent fees
No Fees
Was this helpful? Yes
Jun 29,2017
Minithumbup
Spencer Ferguson
Michelle Ford
By: 'J Mills'
Jun 29,2017
0 people found
this helpful
I sold my Leyton flat with Spencer, Michelle and Mark - great service provided throughout from all of them - in particular Spencer who has been a great help post sale. Highly recommend....
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Was this helpful? Yes
Jun 29,2017
Minithumbup
Rebekah Peat
By: 'Lorraine Gregory'
Jun 29,2017
0 people found
this helpful
Portico Islington recently helped me secure a flat to rent in Highbury. The service provided by the agency was excellent and thorough, providing peace of mind that no small detail in the letting process would be overlooked. My primary point of contact at Portico was Rebekah Peat who initially showed me round the property. She was fantastic - reassuring, professional, easy to communicate with, and very helpful and knowledgeable when it came to arranging the specifics of the contract etc. I really...
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Was this helpful? Yes
Jun 26,2017
Minithumbdown
By: 'landlords_dream'
Jun 26,2017
4 people found
this helpful
As a tenant in a Portico managed property for over 5 years I can only describe my experience of them as entirely negligent. Multiple serious property maintenance issues were ignored, and when addressed handled by incompetent staff and tradesmen. Aside from severely affecting the livability of the property, this must seriously impact the value of the investment for the landlord. An excellent example of Portico's standards of practice occurred when we moved out. They had lost the check-in i...
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Was this helpful? Yes
Jun 23,2017
Minithumbup
Jake Fahey
By: 'Jessica'
Jun 23,2017
0 people found
this helpful
Jake was very helpful when showing me around the property and was willing to answer my questions. His responses were prompt and precise....
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Was this helpful? Yes
Jun 19,2017
Minithumbup
Sian Merrilees
By: 'Vikki'
Jun 19,2017
0 people found
this helpful
Sian was wonderfully helpful throughout the whole process. Everything was very clearly set out and explained and communication was superb. Having had previous rather stressful house-finding and moving experiences, it was a delight to have such a stress-free and smooth one....
read full review
Comment on agent fees
Higher than others I've dealt with however the flat and lettings experience made up for that.
Was this helpful? Yes
Jun 19,2017
Minithumbup
Sian Merrilees
By: 'Erika Wright'
Jun 19,2017
0 people found
this helpful
Sian was incredible efficient, thoughtful and helpful throughout the entire process of finding an apartment. When I first expressed interest in an apartment available with Portico I received a response and was able to visit the apartment within the same day. She assisted us with our many inquiries regarding the application process and was always available to ask a question to at any time. She truly made our experience an enjoyable and stress free!...
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Comment on agent fees
The fees at Portico are generally a bit higher than what we have seen with other agencies. However the service delivered and ease of the process make up for the cost and are higher quality than we were able to find anywhere else.
Was this helpful? Yes
Jun 19,2017
Minithumbup
Camille McQueen
By: 'Richard T'
Jun 19,2017
0 people found
this helpful
A good tenant found by Portico has renewed at a sensible rent in a smooth renewal process. Impressive use of software to simplify signing process....
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Comment on agent fees
Met expectations
Was this helpful? Yes

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
551 11 905 78 437 4 381 3 62 16

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Agent Fees

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Last updated at 11:53 AM 06/01/2016 by allAgents

Complaints Procedure

We value your business. If you are unhappy with our service, please speak to the manager of the office or department with whom you are dealing. If after speaking to them you are still dissatisfied, please contact Keith Cross (Operations Director) at keith.cross@spencersproperty.co.uk or telephone 020 7729 5222
Last updated at 11:53 AM 06/01/2016 by allAgents

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