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Portico

We're Portico, an award-winning London agent with 18 branches across London and Essex.

We offer a range of unique services that set us apart from other agents; our Concierge sales packag
Read full description...Portico

We're Portico, an award-winning London agent with 18 branches across London and Essex.

We offer a range of unique services that set us apart from other agents; our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all our Lettings packages come with a free Rent Guarantee for peace of mind.

We also offer a premium Airbnb management service, and a cost-effective Handyman service.

As you might expect, we are members of ARLA, NAEA, Safe Agent and TPOS, and we're committed and supportive, with high levels of communication. We also have a team of in-house tradesmen, to make sure we can offer our clients the best possible standards of property maintenance

If you have a property we can help you with, or if you'd like to find out more about us, give us a call on 0207 099 4000. Alternatively, pop in and see us 9am to 7pm Monday to Friday, or 10am to 5pm on Saturdays. We're a friendly bunch!

Click here if you'd like to find out how much your property is currently worth in 60 seconds!

We are proud to have been awarded London Estate Agency of the Year 2016 at the Sunday Times Awards sponsored by Zoopla.
 
Properties for sale
Properties for rent
May 21,2017
Minithumbup
Sean Hewitt
By:
May 21,2017
0 people found
this helpful
Since I do not live in England I need the best advice on my property and Sean and the team have always been very helpful (eversince the Spencer days) whenever I visit their office or call them. They always guide me the market conditions and rental market. Whenever my tenant has vacated my property they have instantly replaced them with new tenants...
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Was this helpful? Yes
May 20,2017
Minithumbdown
By:
May 20,2017
1 people found
this helpful
Think of all the negative cliches attributed to state agencies and then add some more to them and that's Portico. This is going to sound like a litany of complaints, there is just so much to tell, but if you want to save yourself time just do the following, DO NOT RENT FROM PORTICO, seriously, avoid them at all costs, the high reviews here are a complete sham. They are not a decent agency (if there is such a thing) and they are not to be trusted. Do you want to know why? Read on, 1) A...
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Comment on agent fees
All their fees are bad, and unfair.
Was this helpful? Yes
May 19,2017
Minithumbup
Alicja Skuza
Ed Lugg
By:
May 19,2017
0 people found
this helpful
Ed and Alicja looked after my property for many years and I found them to be efficient and diligent in meeting my needs as an overseas landlord....
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Was this helpful? Yes
May 19,2017
Minithumbup
michael chapman
By:
May 19,2017
0 people found
this helpful
very profesional team and helpfull. Mike help a lot and everything went perfect. he informed us about everything and always keeped us up to date. amazing and easy process with mike suport. all perfect after!...
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Was this helpful? Yes
May 17,2017
Minithumbup
Ed Lugg
Adam Wood
By:
May 17,2017
0 people found
this helpful
Ed and Adam were a great help at all stages of the process, from scheduling viewings through to completing the tenancy documentation. Would thoroughly recommend....
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Was this helpful? Yes
May 17,2017
Minithumbup
Chelsea-Leigh Hersom
By:
May 17,2017
0 people found
this helpful
Chelsea was brilliant in helping us find a property initially and once the process was handed over the Sean, she was always still around to answer questions or updates if needed. Also Letting us go back for another look several times! Very happy with the service I received, thanks again :-)...
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Comment on agent fees
Fair considering the service
Was this helpful? Yes
May 17,2017
Minithumbup
Ed Lugg
By:
May 17,2017
0 people found
this helpful
ed was very helpful and knew his stuff i trust him and portico completely iv used them for a few years now and am really happy with there service,they always get back to me as soon as the can and keep me up to date with developments concerning my property....
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Comment on agent fees
ok
Was this helpful? Yes
May 16,2017
Minithumbup
Jay Patel
By:
May 16,2017
0 people found
this helpful
Jay Patel has been absolutely brilliant in responding to and sorting out issues we have had. Really pleased with his efforts....
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Was this helpful? Yes
May 14,2017
Minithumbdown
Nathan Read
Ivett Karman
By:
May 14,2017
0 people found
this helpful
The worse estate agent I have ever dealt with. The whole process has been horrendous from start to finish. Before the tenancy started we agreed with Portico that they would remove some mold in the bathroom. When we moved in we noticed that the mold had not been removed so promptly requested Portico to come and remove the mold. What then followed was 2.5 months of portico ignoring our emails. They didn't come to remove the mold until we were going to halt our rent payments. The mold then came bac...
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Comment on agent fees
The highest fees I have paid in London for the most incompetent service. When we were agreeing the terms to our tenancy and going through the administration process we ended up having 3 different people dealing with the application and neither of them spoke to each other so we had to answer the same questions multiple times. They also couldn't do basic maths such as adding up payslips.
Was this helpful? Yes
May 11,2017
Minithumbup
By:
May 11,2017
0 people found
this helpful
I have been with portico for over 2 years and I have to say the estate agent who handled my rental was excellent and professional. With regards to the lettings management I have only good things to say. All slight problems with my flat were dealt with very quickly and efficiently. Emails answered within 24 hours and just an all round great company to work with. Especially Joseph Whyte who handled all my many phones calls. He is great!!...
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Was this helpful? Yes
May 06,2017
Minithumbdown
By:
May 06,2017
1 people found
this helpful
One of the most unprofessional experience in renting I have ever lived, avoid this company at all costs. They managed to literally fail every possible thing in tenancy, cleaning, contracts, payments, delivery of keys, to name a few. Don't waste your time with them....
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Comment on agent fees
Agent fees are reasonable
Was this helpful? Yes
May 05,2017
Minithumbup
Daniel Cantle
By:
May 05,2017
0 people found
this helpful
I'm happy with the broker and the professionell way the sale was handle from start to close . I can give my recommendations....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 30,2017
Minithumbdown
Tracey Ramsay
By:
Apr 30,2017
2 people found
this helpful
I just wondering were all review about service form Tracey Ramsay ? 1. As a Landlord,DO NOT GO NEAR THIS COMPANY they are a cowboy company posing as professionals. They will take you for a ride and if you seek to have your property returned, they will make you pay dearly and will not reply to any messages, emails or calls thereafter. I am currently in the process of reporting them to the Property Ombudsman, as well as seeking legal advice. you have een warned 2 Stay away from this comp...
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Was this helpful? Yes
Apr 30,2017
Minithumbup
Jasmine Elliston
By:
Apr 30,2017
0 people found
this helpful
My boyfriend and I looked at several properties with Jasmine. She is super sweet, patient, and really works with you to understand what you're looking for. She's very responsive and always follows up, but without being pushy. We would definitely recommend going with Jasmine to anyone who is looking for a flat!...
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Was this helpful? Yes
Apr 27,2017
Minithumbup
Andrew Murphy
By:
Apr 27,2017
0 people found
this helpful
Andrew lety out my flat quickly and efficiently. I highly recommend him and the Portico team. The fee structure is also competitive for London....
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Comment on agent fees
competitive
Was this helpful? Yes
Apr 25,2017
Minithumbup
By:
Apr 25,2017
0 people found
this helpful
Being new to London, Ben and I really appreciated an honest and reliable agent. Claudiu was helpful, professional and always responded promptly with any questions. Rebekah who conducted our viewing was also extremely helpful and friendly. All in all, Rebekah's team was a delight to work with....
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Comment on agent fees
We are new to London but Portico's fees seemed on the higher end compared to our agents we dealt with
Was this helpful? Yes
Apr 21,2017
Minithumbup
Sian Merrilees
Marianna Protopapas
By:
Apr 21,2017
0 people found
this helpful
We found all communication with Sian and Marianna to be friendly and helpful. Both have gone above and beyond and have been happy to help in any capacity. In addition, all paperwork, and steps towards beginning our tenancy were well laid out, easy to interpret and understandable, which has been great and a real positive....
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Was this helpful? Yes
Apr 18,2017
Minithumbup
Luke Parle
By:
Apr 18,2017
0 people found
this helpful
Luke works very well with clients. He is trustworthy, very helpful and alway friendly. Furthermore, he dealt with challenging issues with patience....
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Was this helpful? Yes
Apr 12,2017
Minithumbup
Ivett Karman
By:
Apr 12,2017
0 people found
this helpful
Ivett has been an absolute pleasure to work with! She was very responsive and helpful in different matters. She really went the 'extra mile' and made sure the apartment was in an excellent condition when I moved in. I can only recommend her and would definitely hire her for my next move as well! Thanks, Ivett....
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Comment on agent fees
Fees were absolutely reasonable
Was this helpful? Yes
Apr 11,2017
Minithumbup
Spencer Ferguson
Michelle Ford
By:
Apr 11,2017
0 people found
this helpful
We've just sold our one bed flat in Leyton through Spencers. The service was fantastic throughout. Spencer really impressed us with his enthusiasm from our first meeting with him - he worked really hard to get us on board and was open to negotiating fees etc. The photos he arranged were stunning, and he found a buyer for us the same day the flat went on the market! Michelle then took over and did a great job of getting the sale through to completion. We had a few issues with the survey but Miche...
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Was this helpful? Yes
Apr 06,2017
Minithumbup
Sean Hewitt
By:
Apr 06,2017
0 people found
this helpful
Cannot recommend Sean Hewitt highly enough. He has never let us down when finding good tenants and always within a set timeframe. Sean knows his market, knows the rental market and has patience that seems endless. He is the reason we keep our business with Spencers....
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Was this helpful? Yes
Apr 02,2017
Minithumbup
Sean Hewitt
Sahir Qureshi
By:
Apr 02,2017
0 people found
this helpful
Sean and Sahir were helpful and easy to reach throughout the process; while there was some confusion about the deposit (during the viewing we were quoted a six-week rather than eight-week deposit, as I think it slipped Sean's mind that we'd mentioned we had pets), but that aside everything went pretty smoothly....
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Was this helpful? Yes
Apr 01,2017
Minithumbup
Sean Hewitt
Sahir Qureshi
By:
Apr 01,2017
0 people found
this helpful
Sean was very kind, welcoming and helpful. He made the moving process less difficult than it normally is. Thank you!...
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Was this helpful? Yes
Mar 29,2017
Minithumbup
Luke Parle
Jake Fahey
By:
Mar 29,2017
0 people found
this helpful
Excellent experience from the very start of booking the valuation appointment, right through to the end of the sale. Luke was friendly, professional, helpful and not at all pushy or 'salesy' when he came to do the valuation. Him and Jake secured a lot of viewings in a very short period of time and were easy to deal with on the bookings. Luke gave good advice throughout the process and I was very pleased with the ultimate sale price. Luke has stayed in touch throughout the process and has always ...
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Comment on agent fees
A bit more than other agencies' fees but they told me that was due to them providing a better quality of service, and from my experience of estate agents, I would agree that they do!
Was this helpful? Yes
Mar 28,2017
Minithumbup
By:
Mar 28,2017
0 people found
this helpful
Last rental property after twenty years navigating the pitfalls of lazy landlords and estate agents only interested in minimum effort for maximum income. Joseph was the individual managing our flat and whilst we had our challenges with the landlord Joesph has been the most professional and most effective estate agent I've ever dealt with. Credit to him....
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Was this helpful? Yes
Mar 28,2017
Minithumbup
Sian Merrilees
By:
Mar 28,2017
0 people found
this helpful
Sian has been amazing during the process of renting our flat. Always super helpful and quick to answer any questions we've had and has made the whole process very stress free....
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Was this helpful? Yes
Mar 27,2017
Minithumbup
Marianna Protopapas
Sian Merrilees
By:
Mar 27,2017
0 people found
this helpful
Agents were really helpful in my property search and always available at the other end of the phone or email if I had any questions. Paperwork was handled efficiently everything sorted in a matter of weeks - Thank you!...
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Was this helpful? Yes
Mar 24,2017
Minithumbup
Adam Wood
By:
Mar 24,2017
1 people found
this helpful
It has been an absolute pleasure working with Adam. He was responsive, helpful, and generally a pleasant person to work with. While there were a few unexpected situations that arose during our moving process, Adam always approached the issues with a problem-solving and collaborative mindset, versus being critical or defensive. We are really grateful for his support and trust that others will continue to benefit from his high quality and attentive service in the future....
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Was this helpful? Yes
Mar 24,2017
Minithumbup
Camille McQueen
By:
Mar 24,2017
0 people found
this helpful
Camille has been brilliant over the years we have had dealings with her as our renewals coordinator. She is always well in advance when informing us and our tenants about the contract renewal and certificates etc. She readily amends details as requested and keeps us all in the loop. She sees the job through to its conclusion. It is always a pleasure to deal with this very pleasant lady. She is a credit to the firm!...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Mar 23,2017
Minithumbup
Daniel Cantle
By:
Mar 23,2017
0 people found
this helpful
Daniel was fantastic! We were first time buyers and did not know much about the process of buying a property but Daniel helped us through every step of the way. He was proactive and an absolute pleasure to work with. My partner and I would definitely recommend his services to anyone. Well done Daniel!...
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Was this helpful? Yes

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
529 10 860 74 421 4 375 3 58 16

Job vacancies

Please see a list of jobs available

Agent Fees

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Last updated at 11:53 AM 06/01/2016 by allAgents

Complaints Procedure

We value your business. If you are unhappy with our service, please speak to the manager of the office or department with whom you are dealing. If after speaking to them you are still dissatisfied, please contact Keith Cross (Operations Director) at keith.cross@spencersproperty.co.uk or telephone 020 7729 5222
Last updated at 11:53 AM 06/01/2016 by allAgents

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