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Portico

We're Portico, an award-winning London agent with 18 branches across London and Essex.

We offer a range of unique services that set us apart from other agents; our Concierge sales packag
Read full description...Portico

We're Portico, an award-winning London agent with 18 branches across London and Essex.

We offer a range of unique services that set us apart from other agents; our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all our Lettings packages come with a free Rent Guarantee for peace of mind.

We also offer a premium Airbnb management service, and a cost-effective Handyman service.

As you might expect, we are members of ARLA, NAEA, Safe Agent and TPOS, and we're committed and supportive, with high levels of communication. We also have a team of in-house tradesmen, to make sure we can offer our clients the best possible standards of property maintenance

If you have a property we can help you with, or if you'd like to find out more about us, give us a call on 0207 099 4000. Alternatively, pop in and see us 9am to 7pm Monday to Friday, or 10am to 5pm on Saturdays. We're a friendly bunch!

Click here if you'd like to find out how much your property is currently worth in 60 seconds!

We are proud to have been awarded London Estate Agency of the Year 2016 at the Sunday Times Awards sponsored by Zoopla.
 
www.portico.com Properties for sale
Properties for rent
Nov 21,2017
Minithumbup
Erol Hussein Renewals Coordinat
By: 'Masson'
Nov 21,2017
0 people found
this helpful
Erol Hussein Renewals Coordinator Head Office. Patient, generous persistence in securing a renewal, when it would have been easier to drop the tenants and, in a way, not at all unreasonable. Very professional and a credit to the company's good name....
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Comment on agent fees
reasonable - for London
Was this helpful? Yes
Nov 20,2017
Minithumbup
Kinga Mielecka
By: 'Altan Couvert'
Nov 20,2017
2 people found
this helpful
Kinga was helpful and supportive throughout the whole process. It was my first time letting a house in the UK and she was always available for a quick explanation or anything of the sort....
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Was this helpful? Yes
Nov 16,2017
Minithumbup
By: 'Dan'
Nov 16,2017
0 people found
this helpful
From start to finish I had a thoroughly disappointing experience during my tenancy at a Portico managed flat in Camden. Prior to signing contracts and moving in, myself and my partner were rushed by the agents to get everything finalised within days from first putting the deposit down to actually moving in, this was for them to try keep the landlady happy as I believe the previous applicant had pulled out (I admire the astute foresight of this individual). However, due to the need for a guar...
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Was this helpful? Yes
Nov 14,2017
Minithumbup
Alexia Christodoulou
By: 'Guy'
Nov 14,2017
0 people found
this helpful
Very polite, easy to work with. Quick when replying to emails and clear with any works are to be done....
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Was this helpful? Yes
Nov 13,2017
Minithumbup
Luke Parle
Harry Plumb
By: 'Alex Monro'
Nov 13,2017
0 people found
this helpful
It was great working with Luke - helpful, honest, straight forward and intelligent. I would trust him with other assets. Harry provided great support to the sales process - a great team....
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Comment on agent fees
nothing out of the ordinary
Was this helpful? Yes
Nov 13,2017
Minithumbup
Spencer Ferguson
By: 'Jen'
Nov 13,2017
2 people found
this helpful
I have had a great experience working with the Portico team. I live in the USA and needed to sell my property that was occupied with tenants without having to schedule multiple trips to the UK. Well working with the Portico team ( Mark, Spencer and Michelle) I did not need to travel to the UK once! The team was very responsive even with the 8 hours difference we have had!! They have answered any questions/concerns as well as request I have had, making the whole selling process really ea...
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Was this helpful? Yes
Nov 10,2017
Minithumbdown
Daniela
Martin Baulch
By: 'Daniela'
Nov 10,2017
0 people found
this helpful
Portico Woodford, terrible staff. Especially Martin & Tracey, they are useless agents, moving forwards very slow and really bad communication. I am still waiting for my holding deposit to be refunded. Cause I've paid deposit for a property and after 3 weeks they told me that the property is not available anymore. Worst agency....
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Was this helpful? Yes
Nov 09,2017
Minithumbup
Marc McIlveney
By: 'Sarah Tipping'
Nov 09,2017
1 people found
this helpful
Marc was super helpful and knew exactly what we needed. He didn't show us anything less. A very rare to find in an estate agent especially in london...
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Comment on agent fees
They are average
Was this helpful? Yes
Nov 09,2017
Minithumbdown
By: 'Oliver'
Nov 09,2017
0 people found
this helpful
I'm trying to reach and get a response from Portico since September. Previously the communication has been good, but since September it's dead silence. I already sent 3 follow up emails and extended the list of recipients with no answer at all. This is annoying....
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Was this helpful? Yes
Nov 08,2017
Minithumbdown
By: 'Max'
Nov 08,2017
0 people found
this helpful
Unfortunately, this is not a positive Review. I am afraid I never had to deal with such an incompetent agency before. When taking over the apartment, nothing had been cleaned and many things including oven and fridge did not function properly and were only attended to on request after several weeks. This delay and unreadiness to fix things continued throughout the year without exception. When moving out a cleaning fee of 300 pound was charged and on top of that several personal items such as des...
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Comment on agent fees
highly overcharging for no service at all. E.g charging 300pounds for cleaning even though the apartment was never cleaned.
Was this helpful? Yes
Nov 07,2017
Minithumbup
Marc McIlveney
By: 'Julie'
Nov 07,2017
2 people found
this helpful
We have been dealing with Marc for 2.5 years now, initially with Spencers and now at Portico. We had previously had bad experiences of using a letting agent but Marc has changed this. He has successfully let 6 of our flats to lovely tenants. Our tenants have also been happy with the service. We are always kept informed at each step of the process; they agree everything with us before advising the tenant which is refreshing. They are also happy to negotiate between the tenants and us to ensure w...
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Comment on agent fees
Fair fees and worth the money.
Was this helpful? Yes
Nov 06,2017
Minithumbup
michael chapman
David Dyer
By: 'Ioannis Gkovas'
Nov 06,2017
0 people found
this helpful
The quality of service provided was brilliant. Michael helped us a lot with the whole procedure. Our expectations were met and exceeded....
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Comment on agent fees
good
Was this helpful? Yes
Nov 04,2017
Minithumbup
Tracey Ramsay
By: 'Max'
Nov 04,2017
0 people found
this helpful
Tracey and her team especially Martin where fantastic, they helped us view multiple properties and knew exactly what we where looking for, we had a problem with my credit search due to a problem with my ex, but Tracey's relationship with the landlord Paved the way for us and we got the property that we wanted, we went to at least 10 agents and none of them responded apart from Portico...
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Was this helpful? Yes
Nov 01,2017
Minithumbup
Ed Lugg
By: 'Evelina A'
Nov 01,2017
1 people found
this helpful
I'm renting via Portico for a while. I have recently moved out from the property. Ed was helping a lot during this process. He assisted in solving quite a complex issue and always gave quick replies....
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Was this helpful? Yes
Oct 31,2017
Minithumbdown
By: 'Graham'
Oct 31,2017
1 people found
this helpful
Portico manage the property that we rent. Two months in and most of the conditions set out in pre-tenancy agreement have still not been fulfilled. They don't respond to calls or emails. We report faults (some quite major) and nothing is done about it. I genuinely don't think it would be possible for a property management company to be more incompetent....
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Was this helpful? Yes
Oct 30,2017
Minithumbup
Spencer Ferguson
Mark Sivell
By: 'Mars'
Oct 30,2017
2 people found
this helpful
Spencer and Mark were very helpful to me while selling my house. They organised the open days well. They were always available to take my calls and communicated developments with me. I found them to be honest with the pricing....
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Comment on agent fees
I assume the fees are standard. I am not sure how accurately an estate agent's fees reflect the work done on a property. However I am happy that am offer was made for my house quickly.
Was this helpful? Yes
Oct 30,2017
Minithumbup
HELENE TYLER
By: 'Ms SILVA'
Oct 30,2017
0 people found
this helpful
I have been a customer for spencers' property services for 17 years. Ms Helene tyler the accountant in your' agency has served me for nearly nine years . From the day she worked for me there were no delays in her work regarding my flat . My statements were on time and all my queries were attended promptly . If any queries or work not related to her , she makes sure somebody would attend to the job for me to get a reply. As the spencers joined portico , I am yet to meet a reliab...
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Comment on agent fees
quite reasonable
Was this helpful? Yes
Oct 27,2017
Minithumbdown
By: 'Ex Tenant'
Oct 27,2017
1 people found
this helpful
Portico are a terrible agency. After agreeing to rent a flat I was bombarded with poorly written emails demanding money with various different deadlines. The tenancy agreement had been very badly written, obviously bought an off the shelf one and made a series of amateur changes to it to suit individual properties. Once we had moved in I sent a list of maintenance that needed to be done on the property. I did not receive any response whether by phone or email. The property manager never an...
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Was this helpful? Yes
Oct 27,2017
Minithumbdown
By: 'Angry tennant'
Oct 27,2017
1 people found
this helpful
Responsive and helpful until payment received and contracts signed, then silence. Numerous issues in my property, endless emails sent and voicemails left to no response....
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Was this helpful? Yes
Oct 26,2017
Minithumbup
Sean Hewitt
By: 'Elly'
Oct 26,2017
0 people found
this helpful
Was looking for a place to rent. Was recommended portico and Sean in particular. I was so specific with what I wanted but Sean was so accommodating and patient. He managed to find me exactly what I wanted and I couldn't have asked for better. The most perfect customer service! Definitely recommend and would 100% use them again if needed. Thanks Sean! Elly...
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Was this helpful? Yes
Oct 25,2017
Minithumbup
Sean Hewitt
By: 'Alexandra'
Oct 25,2017
0 people found
this helpful
Sean is professional, friendly, and very helpful. He replies immediately, he is polite and always keen to help. Best agent!...
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Was this helpful? Yes
Oct 25,2017
Minithumbup
Leah Murrell
By: 'Rosie'
Oct 25,2017
0 people found
this helpful
Leah has been absolutely amazing throughout the whole process of securing my flat to rent. She couldn't have done enough to help me throughout the process and was a pleasure to deal with- exceptionally helpful and friendly. Based on my experience with Leah, I'd have no hesitation in recommending the Walthamstow branch of Portico....
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Was this helpful? Yes
Oct 24,2017
Minithumbup
Ed Lugg
Charlotte Bailey
By: 'Jen D'
Oct 24,2017
0 people found
this helpful
Both Ed and Charlotte were very professional, very hardworking and they generated a lot more viewings than other agents for our property....
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Was this helpful? Yes
Oct 24,2017
Minithumbup
Charlotte Bailey
By: 'Caitlin'
Oct 24,2017
0 people found
this helpful
Charlotte was a fantastic agent from start to finish. Really communicative when the property was first listed and she was showing prospective buyers, she'd always give notice and accurate timings. Then she was supportive and available throughout the long process of paperwork up until completion, highly recommended....
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Was this helpful? Yes
Oct 23,2017
Minithumbup
Sean Hewitt
becky kear
By: 'JT'
Oct 23,2017
0 people found
this helpful
Sean gave us a thorough briefing when he came to value our house. The house was marketed very well on the Portico website and we had a tremendous response immediately. Becky was efficient and pleasant and was the agent looking after the viewings. Sean carried out the negotiations with our buyer and did a very good job. House was sold in no time and with very little stress. I would trust Portico if I were to ever buy or sell again....
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Comment on agent fees
Competitive with market norm
Was this helpful? Yes
Oct 20,2017
Minithumbup
Spencer Ferguson
Michelle Ford
By: 'Christina'
Oct 20,2017
3 people found
this helpful
Absolutely outstanding. Both Spencer and Michelle remained calm and patient throughout the process, dealing with every query with efficiency and politeness. Spencer made the process run smoothly and whenever there, we interviewed 4 estate agents to sell my property and he was outstanding - his experience and professionalism shone through. His team have taken their lead from him and delivered a flawless service. The team worked exceptionally with all parties in the chain and all solicitors to ens...
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Comment on agent fees
Transparent and upfront about costs. Very different to other agents!
Was this helpful? Yes
Oct 20,2017
Minithumbup
Sean Hewitt
By: 'Kelly'
Oct 20,2017
0 people found
this helpful
I was very happy with the service from Sean and the Portico team. They were efficient and helpful with any questions that I had and made me feel comfortable and secure in my first move into a flat on my own. Thanks guys!...
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Was this helpful? Yes
Oct 18,2017
Minithumbup
becky kear
By: 'Homebuyer10'
Oct 18,2017
0 people found
this helpful
Becky was a very bright and enthusiastic estate agent unlike most we have come across, she clearly knows her market and area well and showed her knowledge of area while finding us our first home. Nothing was ever too much trouble for Becky always coming back to us quickly and guiding us through the buying process. I couldn't fault Becky in anyway and would highly recommend her to anyone looking to buy or sell in the area....
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Comment on agent fees
good
Was this helpful? Yes
Oct 18,2017
Minithumbup
becky kear
By: 'Dizzy'
Oct 18,2017
0 people found
this helpful
I found Becky very helpful and was also good at answering all my questions I had, for a young person i feel she will go a long way and highly recommend her and portico to other buyers and sellers...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 16,2017
Minithumbup
By: 'Alex'
Oct 16,2017
0 people found
this helpful
I liked this team from the moment I met them for the initial valuation. Sean is very professional and personable and offers a service far above and beyond a lot of the agents I've spoken to in Walthamstow. I would have no hesitations in recommending Portico to anyone as they make the daunting process of buying and selling friendly and approachable....
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Comment on agent fees
Excellent and very reasonable fees; extremely professional process.
Was this helpful? Yes

NAEA ARLA TDS SAGEagent My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
561 11 917 94 447 4 388 3 63 17

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.
Last updated at 9:34 AM 06/11/2017 by allAgents

Complaints Procedure

We value your business. If you are unhappy with our service, please speak to the manager of the office or department with whom you are dealing. If after speaking to them you are still dissatisfied, please contact Keith Cross (Operations Director) at keith.cross@spencersproperty.co.uk or telephone 020 7729 5222
Last updated at 9:34 AM 06/11/2017 by allAgents

Awards won by Portico

Individual Branch Awards

London, W3 6LY

London, SW4 7AA

Chigwell, IG7 6PF

London, N1 0QY

London, WC1A 1JU

London, SE22 8HF

London, W6 0RA

London, NW1 7PG

Woodford Green, IG8 0XE

London, E10 5PW

London, SW6 5HJ

London, N5 2XE


Acton Branch
137 High Street, London W3 6LY
(98)
Battersea
129 Northcote Road, London SW11 6PS
(46)
Bethnal Green
471 Bethnal Green Road, London E2 9QH
(123)
show all branches (19)
Bloomsbury
26 Museum Street, London WC1A 1JU
(62)
Camden
3 Parkway, London NW1 7PG
(64)
Chigwell
Bank House, 22 Brook Parade, High Road, Chigwell IG7 6PF
(57)
Clapham
5 Clapham Common South Side, London SW4 7AA
(215)
Dulwich Branch
94 Lordship Lane, London SE22 8HF
(64)
Forest Gate
70 Woodgrange Road, London E7 0EN
(155)
Fulham Branch
843 Fulham Road, London SW6 5HJ
(55)
Hammersmith Branch
178 King Street, London W6 0RA
(78)
Highbury
102 Highbury Park, London N5 2XE
(23)
Ilford
207 Cranbrook Road, Ilford IG1 4TD
(230)
Islington
1 Theberton Street, London N1 0QY
(63)
Kentish Town
20 Kentish Town Rd, London NW1 9NX
(4)
Leyton
252 High Road, London E10 5PW
(278)
Walthamstow Central
163/165 Hoe Street, London E17 3AL
(394)
West Hampstead
322 West End Lane, London NW6 1LN
(27)
Woodford & Loughton
461 High Road, Woodford Green IG8 0XE
(409)


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