Portico
4.6/5, 2797 reviews
93% recommended
96% sales valuation accuracy
97% sales fee satisfaction
89% lettings valuation accuracy
82% lettings fee satisfaction
PorticoWe're Portico, an award-winning London agent with 18 branches across London and Essex.We offer a range of unique services that set us apart from other agents; our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all our Lettings packages come ... show more Portico

We're Portico, an award-winning London agent with 18 branches across London and Essex.

We offer a range of unique services that set us apart from other agents; our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all our Lettings packages come with a free Rent Guarantee for peace of mind.

We also offer a premium Airbnb management service, and a cost-effective Handyman service.

As you might expect, we are members of ARLA, NAEA, Safe Agent and TPOS, and we're committed and supportive, with high levels of communication. We also have a team of in-house tradesmen, to make sure we can offer our clients the best possible standards of property maintenance

If you have a property we can help you with, or if you'd like to find out more about us, give us a call on 0207 099 4000. Alternatively, pop in and see us 9am to 7pm Monday to Friday, or 10am to 5pm on Saturdays. We're a friendly bunch!

Click here if you'd like to find out how much your property is currently worth in 60 seconds!

We are proud to have been awarded London Estate Agency of the Year 2016 at the Sunday Times Awards sponsored by Zoopla.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 97% £40,000 £16,000,000
Lettings 89% 82% £290 £4,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
607 15 996 157 498 4 429 3 66 22
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TDS
Latest Properties

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“The agency is really well organised and have ......”

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Oct 18,2019
Minithumbup
Flora
By: 'Dandara Crosara'
Oct 18,2019
0 people found
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The agency is really well organised and have the best apartment deals. Flora was our agent and she was always so kind, thoughtful, replied fast to our emails and calls, she did her best to run things as fast as she could because we were ...
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“Georgia and the Portico team were a pleasure ......”

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Oct 14,2019
Minithumbup
By: 'Chioma Anokuru'
Oct 14,2019
0 people found
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Georgia and the Portico team were a pleasure to work with. Their speedy, attentive and modern approach to property sales made a real difference to the experience. Highly recommend!...
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“Very good moving in service, easy to collect ......”

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Oct 14,2019
Minithumbup
By: 'Grace Maggs'
Oct 14,2019
0 people found
this helpful
Very good moving in service, easy to collect keys and complete all the required paperwork online prior to move in date. Portico welcome bags were a very kind and nice touch. All Portico staff friendly and helpful especially Joseph and Jason who were very quick ...
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“Very good service from Joseph and his team. T......”

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Oct 14,2019
Minithumbup
By: 'Sandrine Jensen'
Oct 14,2019
0 people found
this helpful
Very good service from Joseph and his team. They were fast to respond and good at keeping me updated on the progress. They found a tenant within less than a week....
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“16 months to get our deposit back...”

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Oct 14,2019
Minithumbdown
By: 'Fiona'
Oct 14,2019
0 people found
this helpful
Dealing with Portico was a terrible experience all around. During our tenancy, they were always extremely unhelpful, slow to respond, and our point of contact seem to change every month. One example is that our entrance door (the one leading to the flat, not the ...
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“Great service...”

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Oct 11,2019
Minithumbup
Flora
By: 'Jenny Anna Concordia Ljunggren'
Oct 11,2019
0 people found
this helpful
My flatmate and I were looking for a place to move in to as soon as possible and we really needed a place within a week. Portico Clapham and Flora who was the responsible agent were incredibly swift and managed to find us a property, ...
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“I have had problems with Portico since moving......”

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Oct 08,2019
Minithumbdown
By: 'Annamarie Jones'
Oct 08,2019
0 people found
this helpful
I have had problems with Portico since moving in almost one year ago. They change staff on a weekly basis and no one is willing to offer a helping hand when it comes to reporting an issue. They also hire out some of the rudest, ...
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“Joseph & his team (Shaun, Jason) were amazing......”

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Oct 08,2019
Minithumbup
By: 'Kiran Bhagotra'
Oct 08,2019
0 people found
this helpful
Joseph & his team (Shaun, Jason) were amazing at getting me into the flat so quickly. They accomodated a time that suited me better for my first viewing. Even though my initial offer didn't go through, they got it accepted next time around. Compassionate about how ...
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“After my flat was on the market to let with a......”

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Oct 03,2019
Minithumbup
By: 'Dan Conlon'
Oct 03,2019
0 people found
this helpful
After my flat was on the market to let with another agent for over 60 days I moved to Portico. They produced great marketing photos and found a high quality tenant that wanted the flat long term within 48 hours of their marketing going online. Joseph efficient ...
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“Flora was good at showing the property and ge......”

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Oct 03,2019
Minithumbdown
Flora
By: 'Adam Butler'
Oct 03,2019
0 people found
this helpful
Flora was good at showing the property and getting back to us fairly quickly (although we felt during the offer process and getting our references completed she was a little aggressive in getting things done ASAP when we physically couldn't get the information over). She ...
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“Really pleased with responsiveness...”

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Sep 27,2019
Minithumbup
By: 'Emma Leech'
Sep 27,2019
0 people found
this helpful
My experience of working with Georgia from Portico was a positive one. Whilst I wouldn't necessarily say that knowledge of the property was 10/10, I think this was likely more down to the previous owners than the agent. What really impressed me about Georgia was her ...
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“Shocking Service...”

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Sep 27,2019
Minithumbdown
By: 'Matilda Oliveira'
Sep 27,2019
0 people found
this helpful
I have been a tenant with Portico for the last month and a half and have never regretted being with an Estate Agents more. Aside from the fact that when we moved into the flat there was a load of stuff from the previous tenant ...
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“Very prompt. Everything you want from a letti......”

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Sep 24,2019
Minithumbup
By: 'Ben Sauer'
Sep 24,2019
0 people found
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Very prompt. Everything you want from a letting agent. Usually replied very quickly to email. This was a very straightforward letting....
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“Proactive, helpful and friendly....”

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Sep 24,2019
Minithumbup
Mikeala
By: 'Bhavin'
Sep 24,2019
0 people found
this helpful
With recent queries, Mikaela Osborn was proactive, quick to react and extremely helpful. She addressed all queries promptly and demonstrated a high knowledge of process and procedure. Was extremely pleased and would certainly commend the services of Mikaela, Matt and Henry at the Chigwell office....
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“Recently rented a property through portico...”

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Sep 20,2019
Minithumbup
By: 'Kezheng Zhu'
Sep 20,2019
0 people found
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Recently rented a property through portico. Portico agents were in general very responsive and gives us constant updates during the process. Would recommend to others....
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“Will never use their rental service again...”

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Sep 19,2019
Minithumbdown
By: 'Z R'
Sep 19,2019
1 people found
this helpful
Renting with this company meant nothing was maintained whilst living there. Now they're over a month on waiting for my deposit to be returned, called today as it was promised to be paid by - they responded by stating "hopefully your call will be returned ...
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“We recently purchased our first home through ......”

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Sep 18,2019
Minithumbup
Mark
Spencer
By: 'Catherine Parnell'
Sep 18,2019
2 people found
this helpful
We recently purchased our first home through Portico. They did everything they could to push the sale through quickly and efficiently for us. They answered every phone call and got back in touch from my emails as quick as possible which was very appreciated. Mark ...
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“We bought our first house 3 months ago via Po......”

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Sep 05,2019
Minithumbup
David
Sean
By: 'Faiza Shaheen'
Sep 05,2019
0 people found
this helpful
We bought our first house 3 months ago via Portico! Team were very professional, attentive and helpful, with a nice touch of personal warmth!...
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“Incredible customer service...”

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Sep 03,2019
Minithumbup
Mark
Spencer
By: 'Anneka White-Steele'
Sep 03,2019
2 people found
this helpful
Spencer and Mark were absolutely incredible. They made such a huge effort to sell our flat when previous estate agents had failed and made the whole process a lot easier and more pleasant. They went above and beyond and were always available on the phone ...
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“This company illegally trespassed in our flat......”

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Aug 31,2019
Minithumbdown
By: 'Victoria Hildreth'
Aug 31,2019
0 people found
this helpful
This company illegally trespassed in our flat. I granted them permission to enter our flat in our absence for viewings as long as we were informed of all appointments before hand. They repeatedly violated this condition. After two written warnings we set up a motion ...
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“House Sale...”

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Aug 29,2019
Minithumbup
Daniel
By: 'David Burridge'
Aug 29,2019
0 people found
this helpful
We recently sold our house through Portico. Daniel and the team were helpful throughout. They got a sale agreed at asking price with some great buyers very quickly. Highly recommended....
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“First Time BuyersPortico Leyton were great to work with, and ......”

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Aug 19,2019
Minithumbup
Mark
Michelle
By: 'Sophie'
Aug 19,2019
1 people found
this helpful
First Time Buyers Portico Leyton were great to work with, and guided us step by step through the process of buying our first flat. We had, just previously, had a bad experience with another agency so were feeling apprehensive and nervous about trying to buy ...
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“Exceeded expectations!...”

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Aug 16,2019
Minithumbup
becky
Sean
By: 'Lois Hipgrave'
Aug 16,2019
0 people found
this helpful
Becky & Sean exceeded our expectations. They were constantly in contact and pushing the solicitors along with myself! I never felt out of the loop with them and so pleased we chose Portico! The tote bag worked 😉. I have and will continue to recommend Portico to ...
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“We were a tenant at a property managed by Por......”

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Aug 14,2019
Minithumbdown
By: 'Jasmine Sudworth'
Aug 14,2019
1 people found
this helpful
We were a tenant at a property managed by Portico. We had no way of contacting our Landlord as their details were not provided in our tenancy agreement. We consistently told Portico about maintenance issues at our flat (as required by our tenancy agreement) and ...
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“Lies....”

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Aug 13,2019
Minithumbdown
becky
By: 'Adam Greenberg'
Aug 13,2019
1 people found
this helpful
Becky was extremely friendly during the viewing and on all further phone calls relating to my purchase of the property (which has since fallen through). Unfortunately, her careless errors and subsequent lies have cost me the property, cost the seller money, and caused us both ...
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“Top service...”

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Aug 13,2019
Minithumbup
Matthew
By: 'Greg'
Aug 13,2019
0 people found
this helpful
Matthew was very helpful and professional. His knowledge of the property was spot on, although that property wasn't for us he made the time and viewing very pleasant. He made us very comfortable. We did end up going through a Portico office for our purchase ...
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Comment on agent fees
Good
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“STAY AWAY - WORST ESTATE AGENTS EVER...”

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Aug 12,2019
Minithumbdown
By: 'John'
Aug 12,2019
1 people found
this helpful
If there was one piece of advice I could give anyone it would be DO NOT HAVE ANYTHING TO DO WITH PORTICO. Since the moment we rented a property with them (& handed over our deposit) they have been the worst estate agents I've ever had ...
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“The Sales team at Portico have been AMAZING! ......”

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Aug 07,2019
Minithumbup
Michelle
Mark
By: 'Pippi Reader'
Aug 07,2019
3 people found
this helpful
The Sales team at Portico have been AMAZING! They went to view my property really quickly and got it advertised and under offer in no time at all. They were always so helpful and responded to emails really quickly. I couldn't have been happier with ...
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“We found Portico to be very efficient and org......”

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Aug 02,2019
Minithumbup
By: 'Gemma Davison'
Aug 02,2019
1 people found
this helpful
We found Portico to be very efficient and organised. Joseph Lee helped us with all of our questions, he responded to emails very quickly and was always very friendly and helpful....
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“I have mixed reviews of my experience with Po......”

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Aug 02,2019
Minithumbup
Sean
By: 'Jennifer Bird'
Aug 02,2019
1 people found
this helpful
I have mixed reviews of my experience with Portico. I've dealt with Sean Hewitt for 4 years and found his experience and professionalism is to a high standard. He always responds to emails and nothings is ever a problem. I found the proccess very easy hence ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We value your business. If you are unhappy with our service, please speak to the manager of the office or department with whom you are dealing. If after speaking to them you are still dissatisfied, please contact Keith Cross (Operations Director) at keith.cross@spencersproperty.co.uk or telephone 020 7729 5222
Last updated at 2:23 PM 07/05/2019 by Ed Lugg

Awards won by Portico

Individual Branch Awards

Chigwell, IG7

London, W3

London, SW4

London, N1

London, N5

Woodford Green, IG8

London, NW1

London, E10

London, E17

London, SW6


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