Portico
4.6/5, 2849 reviews
93% recommended
95% sales valuation accuracy
97% sales fee satisfaction
PorticoWe're Portico, an award-winning London agent with 18 branches across London and Essex.We offer a range of unique services that set us apart from other agents; our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all our Lettings packages come ... show more Portico

We're Portico, an award-winning London agent with 18 branches across London and Essex.

We offer a range of unique services that set us apart from other agents; our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all our Lettings packages come with a free Rent Guarantee for peace of mind.

We also offer a premium Airbnb management service, and a cost-effective Handyman service.

As you might expect, we are members of ARLA, NAEA, Safe Agent and TPOS, and we're committed and supportive, with high levels of communication. We also have a team of in-house tradesmen, to make sure we can offer our clients the best possible standards of property maintenance

If you have a property we can help you with, or if you'd like to find out more about us, give us a call on 0207 099 4000. Alternatively, pop in and see us 9am to 7pm Monday to Friday, or 10am to 5pm on Saturdays. We're a friendly bunch!

Click here if you'd like to find out how much your property is currently worth in 60 seconds!

We are proud to have been awarded London Estate Agency of the Year 2016 at the Sunday Times Awards sponsored by Zoopla.

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Latest Reviews View all Reviews 2849
27th May 2020
reviewed by 'Helen'
“A truly terrible experience from beginning to end. They did not adhere to our pre agreed terms. They did not ......”
21st May 2020
reviewed by 'Dominika'
“A great team that assisted with the purchase of my flat. Working with Portico during a purchase of my flat ......”
20th May 2020
reviewed by 'Peter'
“Avoid this agency at all costs. Completely unprofessional and unreliable agents who do not care at all about their tenants ......”
11th May 2020
reviewed by 'Brian Kelly'
“I found letting from them to be very easy and everything was completed in good time. They were thorough and ......”
30th Apr 2020
reviewed by 'RICHARD FREEMAN'
“Portico overcharge and underdeliver, we found them very poor communicators, arrogant and slow. Not a company that is customer centered, ......”
28th Apr 2020
reviewed by 'Omar Bacarreza'
“Marc and his Portico team are great! They've been managing my property since September last year, and the whole process ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 95% 97% £40,000 £16,000,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
618 15 1012 165 506 4 434 5 67 23
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 14:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA TPOS Lettings TDS My deposits scheme
Rankings
Overall
Estate agents
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Latest Properties

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Portico Branches (view all 17)
Acton, W3
Battersea, SW11
Bethnal Green, E2
Bloomsbury, WC1A
Camden, NW1
Chigwell, IG7
Clapham, SW4
Dulwich, SE22

“A truly terrible experience from beginning to......”

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May 27,2020
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By: 'Helen'
May 27,2020
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A truly terrible experience from beginning to end. They did not adhere to our pre agreed terms. They did not clean the property for us, they argued that the previous tenants had told them they had cleaned it. However they charged the previous tenants for ...
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“A great team that assisted with the purchase of my ......”

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May 21,2020
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Mark
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Spencer
By: 'Dominika'
May 21,2020
1 people found
this helpful
A great team that assisted with the purchase of my flat. Working with Portico during a purchase of my flat has been a great help! The whole team was very friendly and helpful. Mark assisted us with multiple viewings, answered all our questions by communicating ...
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“Avoid this agency at all costs. Completely unprofessional and unreliable ......”

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May 20,2020
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Flora
By: 'Peter'
May 20,2020
0 people found
this helpful
Avoid this agency at all costs. Completely unprofessional and unreliable agents who do not care at all about their tenants once the letting agreement has been signed. Trying to contact anyone from this agency is a struggle, even with serious issues such as a broken ...
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“Very helpful and effective...”

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May 11,2020
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By: 'Brian Kelly'
May 11,2020
0 people found
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I found letting from them to be very easy and everything was completed in good time. They were thorough and efficient and very helpful....
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“Portico overcharge and underdeliver, we found......”

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Apr 30,2020
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By: 'RICHARD FREEMAN'
Apr 30,2020
2 people found
this helpful
Portico overcharge and underdeliver, we found them very poor communicators, arrogant and slow. Not a company that is customer centered, it seemed like they thought they were doing a favour by responding. We ended the lease early and were charged a lot for simple services. ...
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“Marc and his Portico team are great! They've ......”

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Apr 28,2020
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Gokhan
By: 'Omar Bacarreza'
Apr 28,2020
1 people found
this helpful
Marc and his Portico team are great! They've been managing my property since September last year, and the whole process was stress-free. Marc has been very trustworthy, knowledgable, helpful, and friendly. He is always willing to help with your questions and goes the extra mile. ...
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“Marc Mcllveney at Portico helping me a lot. T......”

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Apr 22,2020
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By: 'Tomo Inenaga'
Apr 22,2020
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Marc Mcllveney at Portico helping me a lot. This is very difficult time to fine new flat but I was smooth and nice. Next time if I need to fine a flat I would ask him again!...
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“Please do avoid this letting agent!!Before I ......”

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Apr 17,2020
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By: 'CANAN URHAN'
Apr 17,2020
0 people found
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Please do avoid this letting agent!!Before I even rented a studio, my viewing was cancelled twice based on the fact they(Rupa Vara, Portico Hammersmith) did not have the keys and an explanation, could not reach the landlord, and the tenant did not know ...
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“Bought a flat in Walthamstow...”

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Apr 11,2020
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Sean
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becky
By: 'rob_adams87'
Apr 11,2020
0 people found
this helpful
Recently bought a flat in Walthamstow with Portico and was very impressed! Really professional estate agents, very reasonably well priced property, helped in the negotiating phase, excellent communication! Special shouts to Sean Hewitt the office manager and Becky - thanks guys! :)...
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“OUTSTANDING SERVICE...”

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Apr 06,2020
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By: 'Nigel Brown'
Apr 06,2020
0 people found
this helpful
We decided to use Portico in Woodford, after we spoke to two other Agents in the area and they were most unimpressive. Daniel Cantle from Portico however, was like a breath of fresh air and restored our faith in Estate Agents. He and his team ...
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“Ivett was entirely unhelpful with our propert......”

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Mar 30,2020
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Ivett
By: 'Chris'
Mar 30,2020
0 people found
this helpful
Ivett was entirely unhelpful with our property hunt. I would not recommend Portico or anyone that is part of their team. It felt entirely disorganised and lacked cohesive team structure. Can see why estate agents have the reputation they have,...
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“Lindsay has been highly unhelpful....”

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Mar 19,2020
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Lindsay
By: 'Yolanda'
Mar 19,2020
1 people found
this helpful
Lindsay has been highly unhelpful throught my tenancy with Portico. Requests have often gone for months without action. I would not recommend working with Lindsay or Portico....
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“Portico were amazing from start to finish. Go......”

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Mar 02,2020
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Marc
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Gokhan
By: 'Sara Templeman'
Mar 02,2020
2 people found
this helpful
Portico were amazing from start to finish. Gokhan from their Leyton branch was so helpful, always on the end of the phone for my endless questions. I really felt like he went above and beyond to ensure the whole process was efficient and professional in ...
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“Take a bow. Truly remarkable service from doo......”

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Feb 28,2020
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Flora
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Ivett
By: 'Kiran Strickland'
Feb 28,2020
0 people found
this helpful
Take a bow. Truly remarkable service from door to door. And I would know. I'm remarking on it, as you read....
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“It has been a pleasure working with Portico -......”

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Feb 28,2020
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By: 'F Hazra'
Feb 28,2020
0 people found
this helpful
It has been a pleasure working with Portico - Marc McIlveney and Gokhan Akbas They have dealt with things in an efficient and very professional manner and always there on the phone to hold you through the process of letting out the property....
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“Never dealt with such horrendous estate agents in my 10 years ......”

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Feb 26,2020
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By: 'Charlie Spencer'
Feb 26,2020
1 people found
this helpful
Never dealt with such horrendous estate agents in my 10 years living in London and that's saying something!! The Portico Walthamstow team were rude, shameless and aggressive in their approach, especially Sean Hewitt (I have the emails to back this up!) making our purchase process unnecessarily ...
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“Thanks to.Portico especially Henry and Mikeal......”

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Feb 20,2020
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Henry
By: 'HW'
Feb 20,2020
0 people found
this helpful
Thanks to.Portico especially Henry and Mikeala for all the help, support and advice selling our house. Would happily recommend them....
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“Please avoid whether you are a tenant or a landlord. ......”

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Feb 17,2020
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By: 'Karina'
Feb 17,2020
1 people found
this helpful
Please avoid whether you are a tenant or a landlord. Absolutely shocking service, or to be more specific its absence, moreover contract bleach as well. Do they actually pay for good reviews as we have nothing good to say after over a year of tenancy .... ...
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Comment on agent fees
Too high, not to mention a lack of service and a lack of professionalism
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“I have been dealing with Chris at the Woodfor......”

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Feb 13,2020
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By: 'Deborah Aylett'
Feb 13,2020
0 people found
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I have been dealing with Chris at the Woodford branch, he is extremely professional, gave attention to detail and very efficient. I would highly recommend using Portico DA...
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“Thank you!!...”

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Feb 11,2020
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Mikeala
By: 'Kiera B Zareem'
Feb 11,2020
0 people found
this helpful
My experience with Portico and more specifically with Becky and Mikeala has been the least stressful part of moving. From first contact with Becky, things have gone better than expected. Too often you hear about nightmare letting agents being pushy and not having your best ...
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“Sean at the office in Walthamstow is always v......”

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Feb 10,2020
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By: 'Jackie'
Feb 10,2020
0 people found
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Sean at the office in Walthamstow is always very professional & accomodating whenever I have had any dealings with him over the last 7 years as a landlord....
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“Portico Walthamstow...”

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Feb 05,2020
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Sean
By: 'Sharath Jeevan'
Feb 05,2020
0 people found
this helpful
Sean and Portico Walthamstow were incredibly helpful when we had an issue with a tenant not paying the rent and helped us through the entire process. Hugely appreciated and very supportive. We have continued to use them for a number of years bow...
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“As always I find the service given from the W......”

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Feb 05,2020
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becky
By: 'PHILLIP LEIGH'
Feb 05,2020
0 people found
this helpful
As always I find the service given from the Walthamstow office of portico most helpful and efficient. In particular that of Sean and Becky who excel in every respect....
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“Flora and the entire Portico team have just ......”

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Feb 04,2020
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Flora
By: 'Frances Bishop'
Feb 04,2020
0 people found
this helpful
Flora and the entire Portico team have just been fantastic. Flora, was a true professional, and walked me step by step through the tenancy process. Through out the entire process of putting forward my offer to the referencing and tenancy agreement being completed, the Portico ...
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“My experience was just better than ok, as the......”

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Jan 31,2020
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By: 'Bahman Pourkomailian'
Jan 31,2020
0 people found
this helpful
My experience was just better than ok, as the tenancy process got off to a shaky start - it seemed the agents only had the welfare of the landlord in mind, and apparently everything needed to be asked to be put into the contract and ...
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“Portico (formerly Spencers) took over managem......”

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Jan 29,2020
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Marc
By: 'Flatlet'
Jan 29,2020
2 people found
this helpful
Portico (formerly Spencers) took over management of my flat after two agents mismanaged my property. My first contact with Portico was with Marc Mcllveney at the Layton Office. I was so glad of his professional advice and the efficient manner he dealt with the rogue ...
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“Mr Erick Dos Santos has been absolutely treme......”

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Jan 20,2020
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By: 'Jack Stone'
Jan 20,2020
0 people found
this helpful
Mr Erick Dos Santos has been absolutely tremendous throughout the sale process, always available to take calls + questions that I have. Is determined to find you the right property. Very kind humerus chap who i would be delighted to recommend to anyone looking in the ...
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“Very satisfied...”

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Jan 20,2020
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By: 'Mo Az'
Jan 20,2020
0 people found
this helpful
Having dealt with Joseph and the team in the Fulham office, they gave me some great advice and I would highly recommend their services...
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“5 stars...”

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Jan 20,2020
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By: 'Cristina Talari'
Jan 20,2020
0 people found
this helpful
5 stars for the team to Joseph, Erick and Molly for their assistance and attention. I am happy to recommend their service to anyone....
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“Great teamwork, great communication at every ......”

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Jan 19,2020
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By: 'dewi hopkins'
Jan 19,2020
2 people found
this helpful
Great teamwork, great communication at every step. Certainly went above and beyond with the customer service. Well done and many thanks....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We value your business. If you are unhappy with our service, please tell us.

Last updated at 4:33 PM 17/10/2017 by allAgents

Awards won by Portico

Individual Branch Awards

London, SW4

Chigwell, IG7

London, W3

London, N5

Woodford Green, IG8

London, E10

London, NW1

London, E17

London, SW6


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