100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
25% lettings fee satisfaction
No company information
...left to get your reviews in for the
2024
allAgents People Awards
Latest Reviews
View all Reviews 11
20th Apr 2023
reviewed by 'Rincymol'
23rd Dec 2022
reviewed by 'Louise Pugh'
11th Nov 2020
reviewed by 'Maureen'
17th Jun 2020
reviewed by 'Simon'
20th Nov 2018
reviewed by 'Jackie69'
9th May 2018
reviewed by 'MacSharpe'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £275,000 | £970,000 |
| Lettings | 0% | 25% | £725 | £1,150 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 2 | 1 | 2 | 1 | 2 | 0 | 2 | 0 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Rankings
Latest Properties
No Properties
Pocock & Shaw Branches (view all 5)
Apr 20,2023
Apr 20,2023
0
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I did rent through Newmarket pocock and shaw. Had a terrible experience in closing the rent. Payed 800 pounds for cleaning and painting, which can’t be justified....
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Dec 23,2022
Dec 23,2022
1
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Jan Gannon has been an absolute diamond - as a conveyancer I encounter obstructive, pushy agents daily but Jan has been a breath of fresh air! Working tirelessly to ensure a tricky chain remains intact and has gone above and beyond to facilitate the lawyers ...
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Nov 11,2020
Nov 11,2020
1
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Greg, Jan, and Elen were outstanding in terms of support and guidance from initial viewing, to negotiating offers, final acceptance, and throughout sale to final completion. Highly recommend from perspective of buyer or seller. Maureen and Jon...
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Jun 17,2020
Jun 17,2020
0
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Very happy after four years renting from Pocock and Shaw. We found the flat through the previous tenant who also had a good experience. At the start Pocock and Shaw went out their way to help us move in on the date that suited us. ...
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Nov 20,2018
Nov 20,2018
0
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We brought a property through the Ely branch, Greg & Jack were very helpful, always ready to do viewings and make the process of buying through them seamless. Honest with their views, glad we used them and would recommend them for both selling and buying properties ...
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Comment on agent fees
N/A
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May 09,2018
May 09,2018
0
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We sold our house with Pocock and Shaw. The valuation was quick and gave a realistic price which was achieved. Greg and the team managed viewings and offers efficiently and when there was a bit of a delay on our side they managed vendor expectations ...
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Comment on agent fees
competitive fees, definitely value for money
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Apr 27,2018
Apr 27,2018
0
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The seller had been placed in an awkward position because of a collapsed chain and Karin was very active in securing a prompt sale to help them. Everyone was happy! We then had a property to let which Karin arranged with the Pocock and Shaw ...
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Comment on agent fees
The letting was for finding tenants only and included advertising (great presentation on Rightmove) interviewing, selecting and completing contracts etc for just half the first month rental. Excellent value.
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Sep 18,2017
Sep 18,2017
4
people found
this helpful
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Absolutely terrible service from this estate agent, I cannot suggest more strongly that you use someone else. Bad (often non existent communication), promises to call you back with an update (but never hearing from them), both Greg & Jan are very rude on the telephone & face ...
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Comment on agent fees
Average
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Mar 13,2017
Mar 13,2017
1
people found
this helpful
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Awful - the worst lettings agency I have ever encountered! Our agent Dominika is especially rude and unhelpful. Don't use them!...
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Jan 19,2016
Jan 19,2016
3
people found
this helpful
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Pocock have been handling our sale and purchase in Ely for the last couple of months. . They have been outstanding throughout the whole process. Providing good clear information and support with a sense of urgency. They have acted with a sense of urgency at all ...
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Sep 16,2015
Sep 16,2015
0
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Tenant is still only paying old rent and the monthly payment S/O has still not been amended since the
effective date of 1 august 2014. Some arrears are being paid many months after the due date and the monthly statements from Pocock and Shaw contain many ...
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What agent could do to change your mind?
Agents fees are no problem if he was fulfilling all of the requirements of the contract.Attached Filesnbsp;
Comment on agent fees
Agents fees are no problem if he was fulfilling all of the requirements of the contract.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 9:14 AM 25/09/2019 by heather heather
