Platinum Properties (Ely) Limited
1.3/5, 3 reviews
0% recommended
0% lettings valuation accuracy
33% lettings fee satisfaction
Platinum Properties are an independent, family owned and run, letting agency dealing solely with the letting and management of quality residential property across Cambridgeshire and Suffolk.Platinum Properties was established to provide excellence in service with a personal, yet professional approach. Our core principals are trustworthiness and truthfulness at all ... show more Platinum Properties are an independent, family owned and run, letting agency dealing solely with the letting and management of quality residential property across Cambridgeshire and Suffolk.

Platinum Properties was established to provide excellence in service with a personal, yet professional approach. Our core principals are trustworthiness and truthfulness at all times which is why our rates are simple and transparent.

The management of property is not something which can be learnt overnight. Qualified experience is essential we have a wealth of experience in this field and all staff are qualified through the Association of Residential Letting Agents.

To prove our commitment to service excellence Platinum Properties are licensed by the Association of Residential Letting Agents and members of The Property Ombudsman who, as organisations, are committed to raising standards within the lettings industry today with strict codes of conduct for their agents.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 0% 33% £680 £1,025
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 3 0 0 0 0 0 0
Areas covered
  • CB6
  • Cambridgeshire
  • CB7
  • Suffolk
  • CB8
  • CB24
  • CB23
  • CB25
  • CB21
  • CB4
  • CB5
  • CB3
Address

22 Market Place
Ely,Ely
Cambridgeshire
CB7 4NT
01353 664728

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“I don't think they have terrible intentions b......”

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Aug 28,2020
Minithumbdown
By: 'Lindsey Melnecsuk'
Aug 28,2020
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I don't think they have terrible intentions but as a small agency you can definitely tell they value their landlords more than their tenants. We have had several interactions with them where the various staff members become very combative very quickly. For example, scheduling an ...
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“Platinum Properties, worst ever...”

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Dec 01,2019
Minithumbdown
By: 'George Simion'
Dec 01,2019
0 people found
this helpful
Platinum Properties, will do anything and everything to drain money out of you. Extremely unreliable, very slow to repair anything that goes wrong. When we left the property, one of the fences was about to collapse in the neighbours back yard because they could not ...
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By: Maria Morgan
Jul 24, 2020
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Thank you George, I am sorry I didn't see your review immediately. This isn't a site that notifies us of reviews. I am sorry to hear that Citizens Advice don't seem to have advised you that, in disputing a proposed charge, you would actually receive the balance of your deposit not in dispute immediately and only the monies in dispute would have been held, this is also outlined in the deposit protection information provided at the commencement of the tenancy. Thankfully the reviews provided ...

“If you value your deposit, then do not use this ......”

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Oct 24,2016
Minithumbdown
By: 'Anon'
Oct 24,2016
4 people found
this helpful
If you value your deposit, then do not use this company - they are supposed to work equally for the Landlord and the tenant but this isn't the case. It's all about the money with them, they do regular visits and never point out what ...
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Comment on agent fees
Very expensive
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By: Maria Morgan
Nov 12, 2016
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Thank you for your review. I have now personally looked into the matter And can respond as follows. Whilst we fully appreciate you are upset by the findings and the decisions made by the Deposit Protection Service when they carried out their review of the damages caused to the property whilst it was in your care, they are an independent redress scheme who are designed to protect your deposit from spurious claims against it. The fact that their decision fell in favour of your Landlord after t ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 4:07 PM 06/03/2014 by Maria Morgan

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