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23 Highcross Street
Leicester
Leicestershire
LE1 4PF
0116 253 1666

 
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Properties for sale
Properties for rent
Dec 09,2014
Minithumbdown
By:
Dec 09,2014
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I was a tenant with this agency for six months - I would have been with them for less if it wasn't for the minimum term of the contract. I agree with previous posters on here - they were unprofessional and difficult to deal with. Their fees are very expensive for the level of service that you receive. I've since moved to a property with another agent and the difference in service is stark - and they charged me less for application fees!...
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Sep 25,2014
Minithumbdown
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Sep 25,2014
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This is the worst agent I have ever seen in my life. I rented many propoerties in Leicester during the last 5 years and I couldn't find like these rude and unprofessional people. I wrote this review after dealing with them many times since last December and I fed up with this agent. The last problem is that I contacted them regarding one of their propoerties more than 5 times and every time I got different answer. They are not organised as one of the ladies said the flat is available and the oth...
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What agent could do to change your mind?
The have to learn how to deal with the customers.
Comment on agent fees
The fees are higher tham other agents
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Feb 24,2012
Minithumbup
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Feb 24,2012
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I am a landlord and Phoenix Property Shop currently manage 3 of my properties, they are friendly and very proffessional with excellent fees. I am more than happy with there service and feel at ease knowing my properties are being well looked after by the team at Phoenix. 5* service...
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Jul 05,2011
Minithumbdown
By:
Jul 05,2011
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Very, very unprofessional agency. I\\\'m not even sure that they have any \\\'property professionals\\\' working for them. Maintenance issues are hardly dealt with and when they are it is very slowly and after making many calls. I have also spoken with other tenants in the same block who are equally unhappy with them. I would advise using one of the many other agents in Leicester....
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By: office
Feb 24, 2012
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Unfortunately Sir, we need access to properties to make repairs....like we tried to do so several times!! yet you still live in the property and don't mention your concerns to anyone at the office. Please feel free at any time to contact us, rather than be rude and "unprofessional"" on a review site, we like to work face to face. I would ask all our landlords and tenants please give us your feedback........
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