• claim your profile
    Kamal Patel
  • upload your photo
    Stephen Chesworth
  • upload your photo
    Shaun Loughlin
Without a doubt. Is property important to you? Are you a landlord looking
to let? Are you a tenant looking for a new home? Then we should talk. 50
years combined property letting and management experience along with the
fact that more than 90% of our business comes directly through client
referrals, tells you that we know a thing or three about property letting
and management in Manchester. Phoenix Property Management – a quick,
convenient and profitable place where landlords meet tenants meet
Read full description...

73 Lever Street
Northern Quarter ,Manchester
Greater Manchester
M1 1FL
0161 826 9190

 


Properties for sale
Properties for rent
Mar 25,2015
Minithumbup
By:
Mar 25,2015
Featured Review
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Excellent, first class service by Pheonix as always. I have now used Pheonix several times and they are the best letting agents that I have used since I started letting out properties in 1998. Top notch service. Thank you...
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By: Kamal
Mar 25, 2015
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Thank you Mike for the time you have taken to write us a review, as always it is always appreciated and it has been our pleasure to once again assist in the Letting of your property. Regards Kamal....
Dec 05,2014
Minithumbup
By:
Dec 05,2014
Featured Review
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Since taking over from another agency I have received nothing but a perfect service. Friendly and professional. Would recommend to anyone....
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By: Shaun Loughlin
Dec 05, 2014
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Hi Jonathan Many thanks for your kind comments and it has been a pleasure to assist you in the duration of your stay with us. Jonathan If I can help with anything else in the future do please let me know Kind regards Shaun....
Nov 19,2014
Minithumbup
By:
Nov 19,2014
Featured Review
0 people found
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I can only describe the performance of Kamal and anyone I have come into contact at Phoenix as being excellent. Phoenix took over from another management agency, who were abysmal, under difficult circumstances, (the other agency being less than helpful). Kamal has always been on hand with helpful advice when needed and I can't thank him enough. We can now look forward to everything going smoothly, I am sure, as it has so far; with statements on time and any jobs which needed attending to being...
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By: Shaun
Nov 19, 2014
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Good Afternoon Mrs Murry Thank you for your kind comments and it has been a pleasure to assist you in the rental of your property. Although the situation with the previous agent could of been avoided had they simply done their job correctly I am pleased to have helped in resolving the matter. Mrs Murry if I or any of my colleagues can assist with anything else in the future do please let me know. Kind regards Shaun....
Nov 04,2014
Minithumbup
By:
Nov 04,2014
Featured Review
0 people found
this helpful
This is the first time for me in Manchester..miles away from my country India. And then finding a best place to live in is a such difficult task. But having a agent like Phoenix was a blessing in disguise....everyone in team(special mention to Stephen and Shaun, as have interacted much with them) is so helpful. They have never let me wait for any response for more than 10 minutes. Always an email or call away to resolve the issue. Thank you so much for the help and quick resolution. Please ...
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Comment on agent fees
Have met many agents. So far the best.
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By: Shaun Loughlin
Nov 04, 2014
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Hi Neha Thank you for taking the time to review our service and it has been a pleasure to assist. Neha if I can help you with anything else do please let me know. Kind regards Shaun....
Oct 29,2014
Minithumbup
By:
Oct 29,2014
Featured Review
0 people found
this helpful
We was with Phoenix for around 5 years, in 2 different flats in Manchester/Salford in that time Kamal was nothing but professional, open and honest, we went through a "Party" stage and left our first flat somewhat of a mess, Kamal was very calm and reassuring despite my fiery disposition, We had a few clash of personalities with Steve, but for the most part Phoenix were very professional even with our high expectations, We had a few problems with damp in our second apartment which ...
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Comment on agent fees
Rent never changed, fees were carried over from previous flat which was great!
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By: Kamal
Oct 29, 2014
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Hi Phil Thank you for taking the time to review our service and I take on board your comments regarding the block management issues. It has been a pleasure to assist you and your family over the past 5 years and I would like to wish you all the very best for the future. Kind regards Kamal....
Sep 03,2014
Minithumbup
By:
Sep 03,2014
0 people found
this helpful
For our experience, Phoenix property have been a very good estate agent, honest, quick to respond and efficient. Overall they can be trusted to deal with issues well and quickly. Communication has always been perfect. We had some troubles which were more due to intermediates and Phoenix has always been trustful of our say on things when we were unhappy of the solving of an issue in the property concerned. If it was an experience to reproduce we woul definitely deal with them again....
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By: Shaun
Sep 03, 2014
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Hi Mr & Mrs Thuret Many thanks for your kind comments and it has been a pleasure to assist you both throughout the duration of your tenancy with us. I would like to wish both you and your family all the very best for the future. Kind regards Shaun....
Sep 03,2014
Minithumbup
By:
Sep 03,2014
0 people found
this helpful
Phoenix Properties is currently managing my property for the full service. Since they started to manage it, I have been very happy with their service. They are all very professional people and charge a very reasonable management fee. They are responsive to requests and very diligent to deliver a high-quality letting service. Very impressed. Certainly I will continue to have my property managed by them with full confidence and trust....
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By: Shaun
Sep 03, 2014
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Hi Mr Jiang Many thanks for your kind comments it has been a pleasure to assist in locating new tenants for your beautiful apartment at the Quadrangle. Please let me know if I can assist with anything else in the future. Kind regards Shaun....
Aug 27,2014
Minithumbup
By:
Aug 27,2014
0 people found
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Overall I am very satisfied with the service I have received from Phoenix Properties. When we first agreed to rent the property the process for signing the contracts and paying the deposit was made quick and easy. We moved in within a week. Any problems we had with the apartment were dealt with immediately. The staff are always in contact and super friendly. For example, our washing machine died on us and it was replaced with a brand new one 2 days later! Can always rely on them for honest answe...
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Comment on agent fees
I think the fees were acceptable for this property. We looked at a few other apartments in the same block and they were all a similar price.
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By: Kamal
Aug 27, 2014
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Sammy, Thank you for taking the time to leave us a review, we are very pleased that you were happy with our service as we always strive to meet our tenants expectations. We always try to make the process as straight forward and transparent as possible. It has been our pleasure to have you as tenants in one of our properties and wish you all the best on your travels and in your new home.....
Aug 08,2014
Minithumbup
By:
Aug 08,2014
0 people found
this helpful
Shaun has been really accommodating and really easy to deal with. Got in touch promptly and made sure everything was smoothly organized. Would highly recommend this sales/letting agency....
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Aug 06,2014
Minithumbup
By:
Aug 06,2014
0 people found
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My partner and I let an apartment in Manchester, managed by Phoenix Properties for just over five years and have to say our relationship with our agent was with most professionalism. Naturally maintenance issues will occur within any household and when they did the team at Phoenix dealt with all issues promptly. I would highly recommend this agent to both Landlords and tenants as they do go that extra mile unlike some previous agents I've had the misfortune to deal with. Good work Kamal and Team...
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Comment on agent fees
Very competitive fees applied. Most satisfied.
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By: Kamal
Aug 06, 2014
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David, Thank you very much for taking the time to leave us a review, we always appreciate it as we know how busy you are with work, It has been our pleasure to act as your managing agents during your time at the property. I cannot emphasis enough how happy we were to have you as one of tenants and were sad to see you move, but we understand your desire to move to a larger property. Your new landlord is very lucky to have you as his tenants and we wish you all the best in your new home.....
Jul 08,2014
Minithumbup
By:
Jul 08,2014
0 people found
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Such a positive experience. All the preliminary stuff - viewing, admin, etc. was really smoothly handled, absolutely no issues. When it came to the actual move in date, Shaun came in on his day off (missing a music festival) so he could check me in properly, show me around. Gave me really helpful and honest advice - I didn't feel like he had any "angle". Such a lovely company. They're not actually in charge of managing my tenancy (it was just the letting), so I don't think I'll have...
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Comment on agent fees
I think for the service provided, the fees were very reasonable. (I think all agency fees are far too high, but that\'s a different story!) Compared to my experiences in the past, I think Phoenix offered really good value for money.
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By: Shaun Loughlin
Jul 08, 2014
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Hi Ailish Many thanks for the kind comments and I have taken on board your comments about the cleaning and passed this on to the landlords. Ailish it has been a pleasure to assist and If I can help with anything else in the future do please let me know Kind regards Shaun....
Jun 25,2014
Minithumbup
By:
Jun 25,2014
0 people found
this helpful
I have been dealing with Phoenix properties for 3 years. I find them to be very professional,efficient,cortious. If and when a problem arises this is dealt with immediately and I am always kept informed. I have no hesitation in recommending Phoenix properties....
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By: Kamal
Jun 25, 2014
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Thank you so much Richard for taking the time to review our company, it is always appreciated as we understand that you are busy. It has always been our pleasure dealing you over the past 3 years and look forward to working with you in the future, thank you also for the referrals.....
Jun 05,2014
Minithumbup
By:
Jun 05,2014
0 people found
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One of the most helpful agent i have ever dealt with, very patient and kind. Couldnt have asked for a better service...
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By: Shaun Loughlin
Jun 05, 2014
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Hi Odette Many thanks for your kind comments and it has been a pleasure to assist with the move into Lexington Court. If I can help with anything else do please let know Regards Shaun....
Jun 02,2014
Minithumbup
By:
Jun 02,2014
0 people found
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Very helpful from start to finish. Happy with service provided. Few niggles following move-in which seem to be getting looked at which is good. Would definitely recommend....
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By: Shaun Loughlin
Jun 03, 2014
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Hi Geraldine Many thanks for your kind comments and it has been a pleasure to assist throughout the check in. If I can help with anything else do please let me know Kind regards Shaun....
Jun 01,2014
Minithumbdown
By:
Jun 01,2014
0 people found
this helpful
We have tried to get our deposit back from Phoenix for almost two months but they have been so unhelpful we have had to escalate it further with the Deposit Protection Scheme. After escalating the problem we have discovered the reason we are having problems is because someone in the Phoenix Property office had written the wrong email address (putting hotmail.com at the end rather than gmail.com) when setting up our account and then proceeded to tell us the incorrect information. Stephen didn...
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By: Kamal
Jun 01, 2014
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Dear Hannah, I am very sorry to read that you feel that we have not been helpful in the return of your deposit, however, I would have thought that having explained to you the return process seeing as you had lost your deposit ID and then having actioned this on your behalf twice, so that the DPS sent you the ID by text to your mobile number which you confirmed, you would have then been able to deal with this on your own. I also take exception to your accusation that we have tried to scam you,....
May 16,2014
Minithumbup
By:
May 16,2014
0 people found
this helpful
Excellent service, everything was handled really well, Shaun was great and nothing was too much of a problem. I would definitely recommend Phoenix to anyone looking to rent in Manchester...
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May 15,2014
Minithumbup
By:
May 15,2014
0 people found
this helpful
Great service, kept me informed every step of the way. Excellent value for money. Best inventory I have had from a letting agents. I have been letting property since 1998. All communication was responded to very quickly. I will definitely use again as soon as my next tenant leaves. 100% rating overall....
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By: Shaun Loughlin
May 15, 2014
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Hi Mike Many thanks for kind comments and it has been a pleasure to assist in locating a new tenant for Islington Wharf. Kind regards Shaun....
Apr 23,2014
Minithumbup
By:
Apr 23,2014
0 people found
this helpful
We have received nothing but excellent customer service from the whole team at Phoenix. Shaun has gonr above and beyond what we would expect of someone. He helped us through a some tough spots and provided support and gave advice which enabled us to place tenants in our property in a timely manner. We would highly recommend this company and in particular Shaun. Thanks again. Shireen and Gareth Spencer...
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By: Shaun Loughlin
Apr 23, 2014
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Hi Gareth & Shireen Many thanks for your kind comments, it has been nothing less than a pleasure to assist you both on the long and occasionally rocky journey to find the best possible tenants for your property. If I can assist you both with anything else in the future do please let me know Kind regards Shaun....
Apr 11,2014
Minithumbup
By:
Apr 11,2014
0 people found
this helpful
Kamal was very efficient on initial contact. Since moving in I have dealt with Shaun who has been extremely polite, efficient and amiable....
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By: Shaun Loughlin
Apr 15, 2014
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Hi Patresa Many thanks for your kind comments and if I can help with anything else in the future do please let me know.....
Mar 05,2014
Minithumbup
By:
Mar 05,2014
0 people found
this helpful
They are always helpful and deal as promptly as they can with repairs always helpful and friendly. They have been lenient with me during times I have missed payments as compared to my previous agents...
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By: Shaun Loughlin
Mar 06, 2014
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Hi Dan Many thanks for your kind comments and if we can assist with anything else in the future do please let me know Kind regards Shaun....
Mar 03,2014
Minithumbup
By:
Mar 03,2014
0 people found
this helpful
The Pheonix Team have been incredibly helpful in finding and securing me a property in a very short space of time. A few problems arose during the process but these were dealt with professionally and quickly. I love my flat and the pictures/description online fitted the place perfectly - nothing misleading at all. Thank you for your help Shaun and Stephen! Christianne...
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By: Stephen
Mar 03, 2014
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Thank you Christianne for taking the time to leave us a review, it is always appreciated. We are happy that you love your new home and it make our job worthwhile. We are glad that the few issues that arose were resolved quickly and that you are settled in to your new home.....
Mar 03,2014
Minithumbup
By:
Mar 03,2014
0 people found
this helpful
I was with another agency in Manchester for about 8 years. When it came to maintenance bills for the rented apartment, i would get astronomical quotations, which did not match the price for the job. Residing in London i just carried on. I was referred to Phoenix by a friend and i wish i had known about them much much earlier. I could have saved hundreds if not thousands of pounds on maintenance. There was a difference of about £400.00 on a quote given to me by my previous agents compared t...
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By: Kamal
Mar 03, 2014
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Thank you very much for taking the time to complete a review for us, I know how busy you are. We really appreciate your comments and are very happy indeed that we have met and surpassed your expectations and look forward to a long and fruitful relationship with you.....
Feb 25,2014
Minithumbup
By:
Feb 25,2014
0 people found
this helpful
I am very happy with the services Provided by the Phoenix Property Maangement team. They take care of the request of their client and after analysing the request provide quick solution of the problem. In the last 9 months they had provided excellent work....
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By: Shaun Loughlin
Mar 03, 2014
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Hi Vishal Many thanks for your kind comments and if I can assist you and your wife with anything further do please let me know. Regards Shaun....
Feb 21,2014
Minithumbup
By:
Feb 21,2014
0 people found
this helpful
The firm is a pleasure to deal with. Polite ,efficient and keeps the client well informed. Nett rent is submitted on time and the property is well managed. A first class service....
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Feb 20,2014
Minithumbup
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Feb 20,2014
0 people found
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Excellent. No complaints about service in the manchester area in atleast 7 years. Will use the agent again. Just excellent !!...
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Feb 17,2014
Minithumbup
By:
Feb 17,2014
0 people found
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The the fittings in my bath room and the unsuite bathroom are so difficult to change the bulbs, i had asked my dad who is a DIY whizz to try and change them even he couldnt manage to change them, as well as any one that visited me, but to my disapointed no luck. I then spoke to shaun and he would send someone round to change them, although i felt so silly asking these to be changed, shaun made me feel that it fine and it wasnt a problem, i must say on every occasion i have dealt with hi...
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By: Shaun Loughlin
Feb 18, 2014
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Hi Joanne I love your comments and it was a pleasure to assist that day, we got the problem resolved and that is what I am here for. Kind regards Shaun....
Feb 17,2014
Minithumbup
By:
Feb 17,2014
0 people found
this helpful
He was very helpfull , polite, always on time, has a good sense of humor, im defitnelly recomend to everyone. Thank you...
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By: Shaun Loughlin
Feb 18, 2014
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Hi Sean Many thanks for the feedback and I hope you are your family are settling in well. If we can help with anything in the future do please let me know Shaun Loughlin....
Jan 29,2014
Minithumbup
By:
Jan 29,2014
0 people found
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I have had my property with Phoenix for over a year now, they give a first rate personal service, nothing is too much trouble for them to organise and arrange for the landlord. They were exceptionally helpful in the transfer from my previous managing agent and this was so much easier to do than i thought it might be. Where Phoenix excel too is in the quality of the maintenance businesses they work with, the work is always prompt to a high standard and the cost is very fair indeed. When sourci...
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By: Shaun Loughlin
Jan 29, 2014
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Hi Victoria Many thanks for your kind comments and it has been a pleasure to assist both you and your tenant's over the past 12 months. If I can help with anything else do please let me know Regards Shaun....
Jan 14,2014
Minithumbup
By:
Jan 14,2014
0 people found
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Great agency. Very friendly and helpful in dealing with tenant\'s problems. I have been living in this property for more than 6 months and I think I will continue....
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By: Shaun Loughlin
Jan 14, 2014
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Hi Song Many thanks for the feedback and I look forward to assisting you and your family over the coming months. Kind regards Shaun....
Jan 13,2014
Minithumbup
By:
Jan 13,2014
0 people found
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Arranging maintenance attendance at exceptionally short notice re blown bulbs in flat. Also, professional management of issues concerning balcony and associated problems....
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By: Shaun Loughlin
Jan 13, 2014
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Hi Oliver Many thanks for your feedback and do not hesitate to let me know if I can assist with anything further. Kind regards Shaun....
Jan 09,2014
Minithumbup
By:
Jan 09,2014
0 people found
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I found the agent to be extremely helpful and efficient in dealing with all requests and points raised, i would have no issues with dealing with this company again....
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By: Shaun Loughlin
Jan 09, 2014
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Hi Rob Many thanks for your kind comments and it has been a please to assist both you and Lisa. Kind regards Shaun....
Dec 11,2013
Minithumbup
By:
Dec 11,2013
0 people found
this helpful
Firstly it was a mine field when dealing with property management companies in Manchester, they were all too busy trying to provide a service I didn\'t need and not concentrate on what I did need. I then met Shaun Loughlin at Pheonix Property management. Shaun helped me through the whole process and made it as seamless as possible. Shaun had a great knowledge of not only the area, the property and the tenants but also how to maximise the overall marketing of my properties. Shaun was always a...
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By: Kamal
Dec 11, 2013
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Thank you so much Laura for taking the time out of your busy schedule to write us this wonderful review, we are so pleased to have surpassed your expectations and I am sure that this service will continue during your time with Phoenix and we look forward to a long working relationship.....
Dec 10,2013
Minithumbup
By:
Dec 10,2013
0 people found
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Fantastic service, attentive and incredibly helpful. The marketing and viewings were organised rapidly and all negotiation was swift. I plan to continue working with Phoenix for the forseeable future....
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By: Shaun Loughlin
Dec 10, 2013
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Hi Catherine Many thanks for taking the time to leave a review it is very much appreciated. It has been a pleasure working with you and look forward to a long and fruitful working relationship. Regards Shaun....
Nov 27,2013
Minithumbup
By:
Nov 27,2013
0 people found
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I believe Shaun was honest from the beginning and negotiated a suitable settlement it did take time but all sides are happy :)...
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By: Shaun
Nov 27, 2013
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Hi Dr Butt. Many thanks for the feedback and your patience over this matter. It has been a pleasure to assist and do please let me know if we can help with anything else. Shaun Loughlin....
Oct 29,2013
Minithumbup
By:
Oct 29,2013
0 people found
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Agent was great, very easy to contact, all details sent in advance for the move in day, all details covered on the move in day. Maintenance team is great, very quick to sort any problems. best agent we have been with so far...
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By: Shaun Loughlin
Oct 29, 2013
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Hi Katie Many thanks your feedback if we can help with anything else at all do please let me know Kind regards Shaun....
Areas covered
  • M1
  • M2, M8, M9, M24
  • M50
  • M40, OL9, OL10, WA14, WA15
  • M3
  • Manchester, Cheshire, Salford
  • M4
  • M28
  • M27
  • M30
  • M17
  • M5
  • M7

TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
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Agent Fees

TRANSPARENT FEES AND HONESTY - WE DONT HIDE WHAT WE CHARGE AND WE GIVE
HONEST ADVICE 100 PERCENT OF THE TIME"*

*LET ONLY £350.00+VAT *
*LET AND MANAGED £300.00+ VAT *

*MONTHLY MANAGEMENT FEE £40.00 + VAT

TENANT APPLICATION FEE £150.00 FOR THE 1ST APPLICANT AND WE CHARGE £30.00
FOR EACH OTHER NAMED PERSON ON THE TENANCY AGREEMENT*
Last updated at 2:05 PM 03/12/2014 by allAgents

Complaints Procedure

IN WRITING MR K PATEL PHOENIX PROPERTIES
Last updated at 2:05 PM 03/12/2014 by allAgents
Kamal Patel - upload your photo Kamal Patel
12 reviews

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Stephen Chesworth - no image available Stephen Chesworth
Partner
8 reviews

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Shaun Loughlin - no image available Shaun Loughlin
partner
15 reviews

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