Philip James is one of Greater Manchester's largest independent chains of estate agents. Every year we sell over £100 million worth of homes and manage over £400 million worth of rental property.Our dedicated, 55-strong team – which includes some of the industry's most experienced and respected sales, lettings and financial professionals is ...show more
Philip James is one of Greater Manchester's largest independent chains of estate agents. Every year we sell over £100 million worth of homes and manage over £400 million worth of rental property.
Our dedicated, 55-strong team – which includes some of the industry's most experienced and respected sales, lettings and financial professionals is committed to providing a first class service to our customer base.
“Special thanks to Lisa Aspinall , Nowshia War......”
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5 Star Review
Sep 26,2022
Lisa
By:
'Dr G Kohli'
Sep 26,2022
Branch: Stockport, 218 Heaton Moor Road
Services: Sales (as a Buyer)
Sold price: £150000 Would you recommend?: Yes
Postcode: SK4
Branch: Stockport, 218 Heaton Moor Road
Sales (as a Buyer)
Sold price: £150000 Postcode: SK4
0people found this helpful
Special thanks to Lisa Aspinall , Nowshia Waring , Matt Johnson and the entire Philip James Kennedy ( Heatons) team.
The team is very helpful . Communication is excellent. In fact they are the best estate agents in Heatons .
The entire sales / purchase process was made stress free by ... read full review
“Very professional, I couldn't have asked for ......”
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5 Star Review
Nov 05,2022
Franca
By:
'andrea'
Nov 05,2022
Branch: Stockport, 218 Heaton Moor Road
Services: Sales (as a Vendor)
Sold price: £421000 Would you recommend?: Yes
Postcode: M34
Branch: Stockport, 218 Heaton Moor Road
Sales (as a Vendor)
Sold price: £421000 Postcode: M34
0people found this helpful
Very professional, I couldn't have asked for anything more! The team kept me in touch with proceedings at all times. They were helpful and caring and had some great advice, quite essential when going on the property market these days, especially when I hadn't moved ... read full review
“All I can say is thank god for Lisa from Phil......”
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5 Star Review
Aug 01,2022
Lisa
Franca
By:
'Angela Cole'
Aug 01,2022
Branch: Stockport, 218 Heaton Moor Road
Services: Sales (as a Buyer)
Sold price: £255500 Would you recommend?: Yes
Postcode: M34
Branch: Stockport, 218 Heaton Moor Road
Sales (as a Buyer)
Sold price: £255500 Postcode: M34
0people found this helpful
All I can say is thank god for Lisa from Philip James she kept me updated of all matters regarding the purchase and my move also went above and beyond, while Lisa went on a well deserved holiday Franca was also keeping me up to ... read full review
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(1)
Good morning, thank you for taking the time to leave this review, I shall pass your comments onto the team! Kind regards ...
Featured Review
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“A highly recommended professional and personable service....”
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5 Star Review
Jan 20,2023
Lisa
Franca
By:
'Carl Askew'
Jan 20,2023
Branch: Stockport, 218 Heaton Moor Road
Services: Sales (as a Vendor)
Sold price: £246200 Would you recommend?: Yes
Postcode: M34
Branch: Stockport, 218 Heaton Moor Road
Sales (as a Vendor)
Sold price: £246200 Postcode: M34
0people found this helpful
A brilliant service from start to finish. Franca assisted when we listed the house and then Lisa continued the process when we found a buyer. I want to thank Lisa in particular as she was very understanding, patient and professional when dealing with the many ... read full review
The treatment we got from Philip James was great from start to finish! I would highly recommend them to anyone and everyone!! We had a few issues with our onward purchase (unfortunately not through Philip James) and Lisa was like an ally for us.
Our ... read full review
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(1)
Dear Megan
Thank you for taking the time to share your experience with us. We truly appreciate your 5-star rating and positive review.
Regards,
The Philip James Team ...
“Apartment Inspection...”
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5 Star Review
Mar 14,2024
Louis
By:
'Christopher Atkinson'
Mar 14,2024
Branch: Manchester, 147 - 151 Burton Road
Services: Lettings (as a Tenant)
Rent PCM: £1175 Would you recommend?: Yes
Postcode: M5
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(1)
Dear Christopher
Thank you for taking the time to share your experience with us. We truly appreciate your 5-star rating and positive review.
Regards,
The Philip James Team ...
“Avoid like the plague!! Horrendous experience......”
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1 Star Review
Feb 21,2024
Lorraine
By:
'Megan'
Feb 21,2024
Branch: Manchester, Ground Floor, Oxid House, 78 Newton Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: M4
Branch: Manchester, Ground Floor, Oxid House, 78 Newton Street
Lettings (as a Tenant)
Postcode: M4
0people found this helpful
Avoid like the plague!! Horrendous experience from start to current day.
Firstly they are impossible to get a hold of for viewing, after over a month of trying we managed to get in contact with someone for a viewing. We ended up getting the flat (... read full review
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(2)
Dear Megan
Thank you for your review, we’re sorry to read that your experience has fallen short of our usual high standards.
We’re sorry to read that you were unable to contact members of our Lettings and Referencing Team, as I’m sure you can appreciate and despite our best efforts, our Team can get extremely busy during specific periods of the year and can result in delays in communication.
Our referencing process is an automated process, with tenancy documentation and move-in in ...
“I have been more than grateful for Amber’s he......”
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5 Star Review
Dec 14,2023
Amber
By:
'Chrysanthi'
Dec 14,2023
Branch: Stockport, 218 Heaton Moor Road
Services: Lettings (as a Tenant)
Rent PCM: £600 Would you recommend?: Yes
Postcode: M20
I have been more than grateful for Amber’s help and support to urgent matters needed to be solved asap. More than reliable and ready to assist me on time. Great job, thank you Amber.... read full review
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(2)
Dear Chrysa
We are glad to see that your experience with us met your expectations. We are looking forward to being of assistance to you again in the near future.
Regards, ...
“Dire customer service and communication. No consideration for tenants. Would not recommend....”
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1 Star Review
Nov 14,2023
By:
'Emily'
Nov 14,2023
Branch: Manchester, Ground Floor, Oxid House, 78 Newton Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: M4
Branch: Manchester, Ground Floor, Oxid House, 78 Newton Street
Lettings (as a Tenant)
Postcode: M4
0people found this helpful
Philip James is the worst letting agency I have ever been a tenant of. Communication is dire, especially around the time of contract renewal (until they want money from you for an increase and then communications are almost threatening). I have had to chase confirmation ... read full review
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(2)
Dear Emily
We are truly sorry to hear that your experience with us was less than ideal and we humbly apologise for this.
Your concern(s) has been raised with the relevant department and should they be in contact with you to resolve this situation.
Please email us at [email protected] should you wish to provide us with more information .
Regards, ...
“They were so supportive and efficient with th......”
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5 Star Review
Oct 19,2023
Kathrine
Jamie
By:
'Vicky Day'
Oct 19,2023
Branch: Stockport, 218 Heaton Moor Road
Services: Sales (as a Vendor)
Sold price: £241000 Would you recommend?: Yes
Postcode: SK5
Branch: Stockport, 218 Heaton Moor Road
Sales (as a Vendor)
Sold price: £241000 Postcode: SK5
0people found this helpful
They were so supportive and efficient with the sale of our house. They also helped with our purchase even though it wasn't for sale with them.
Would defiantly recommended... read full review
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(2)
Dear Vicky
Thank you for taking the time and effort to review our service. We highly appreciate your positive feedback and we are looking forward to provide this level of service to you in the future. ...
“Great team who were incredibly helpful from s......”
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5 Star Review
Sep 26,2023
Maxwell
By:
'Louis Jenkinson'
Sep 26,2023
Branch: Manchester, Ground Floor, Oxid House, 78 Newton Street
Services: Lettings (as a Tenant)
Rent PCM: £950 Would you recommend?: Yes
Postcode: M4
Branch: Manchester, Ground Floor, Oxid House, 78 Newton Street
Lettings (as a Tenant)
Rent PCM: £950 Postcode: M4
0people found this helpful
Great team who were incredibly helpful from start to finish, Max went above and beyond. Right from the initial enquiry Max was incredibly accommodating and quick to answer my questions and concerns, him and the rest of the staff were incredibly professional throughout the whole ... read full review
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(1)
Dear Louis
Thank you for taking the time to rate and review our service. We appreciate the 5 star rating and the recommendation.
Regards ...
“Great service, very responsive, quick to help......”
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5 Star Review
Sep 19,2023
Maxwell
Chloe
By:
'Sarah'
Sep 19,2023
Branch: Manchester, Ground Floor, Oxid House, 78 Newton Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: M20
Branch: Manchester, Ground Floor, Oxid House, 78 Newton Street
Lettings (as a Tenant)
Postcode: M20
0people found this helpful
Great service, very responsive, quick to help with queries and extremely friendly team. Sophie, Max, Chloe and Lorraine are a dream team!... read full review
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(1)
Dear Sarah
Thank you for taking the time to rate and review our service.
We are delighted to hear that we've met your expectations. ...
“Service very good good supporting. Reachable ......”
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5 Star Review
Sep 18,2023
By:
'Lokesh'
Sep 18,2023
Branch: Manchester, 679 Wilmslow Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SK1
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(1)
Dear Lokesh
Thank you for taking the time to rate and review our service. We appreciate for taking the time to do so.
Many thanks ...
“Great service and great people. Thank you for......”
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5 Star Review
Aug 27,2023
By:
'Barry'
Aug 27,2023
Branch: Manchester, 147 - 151 Burton Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: SK5
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(1)
Dear Barry
Thank you for taking the time to rate and review our service. We hope to do business with you again in the near future.
Regards, ...
“Very poor communication and timescales but ot......”
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2 Star Review
Aug 14,2023
By:
'Anonymous'
Aug 14,2023
Branch: Manchester, 147 - 151 Burton Road
Services: Lettings (as a Tenant)
Rent PCM: £950 Would you recommend?: No
Postcode: M14
Very poor communication and timescales but otherwise fine. Two months before our contract was up, someone from Philip James phoned me to discuss a rent increase. I asked for it in writing and didn't receive a response after multiple follow ups. The person who was ... read full review
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(1)
Dear K Nathan
We are truly sorry for your experience. Can we please request that you send more detail to [email protected] so that we can investigate this matter as we would like to know why/what happened in this particular instance.
Regards, ...
“Thanks for your efforts to manage my property......”
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4 Star Review
Jul 03,2023
By:
'Edisa'
Jul 03,2023
Branch: Manchester, 147 - 151 Burton Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: M3
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(1)
Dear Edisa
Thank you for your 4 star rating and taking the time to rate our service. We are looking forward being of assistance to you again in the near future. ...
“Thanks to Lisa and Kathrine for getting our s......”
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4 Star Review
Jun 22,2023
Kathrine
Lisa
By:
'gayle'
Jun 22,2023
Branch: Stockport, 218 Heaton Moor Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: M20
Thanks to Lisa and Kathrine for getting our sale over the line at the end! They both communicated well and helped to reassure us. Really appreciate your persistence!... read full review
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(2)
Dear Gayle
Thank you for your review and taking the time to do so. We appreciate your time and effort. Please email us at [email protected] if there is anything that you feel like we can improve on.
Regards, ...
“Sad situation handled terribly....”
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1 Star Review
Jun 22,2023
By:
'MJ'
Jun 22,2023
Branch: Manchester, Ground Floor, Oxid House, 78 Newton Street
Services: Lettings (as a Tenant)
Rent PCM: £725 Would you recommend?: No
Postcode: SK5
Branch: Manchester, Ground Floor, Oxid House, 78 Newton Street
Lettings (as a Tenant)
Rent PCM: £725 Postcode: SK5
1people found this helpful
I've been left with a negative opinion of the letting agents practices. When renewing my tenancy, I received late emails and letters, struggled to get in touch with who I needed to. When I did finally speak to someone about the tenancy, I did everything ... read full review
“Philip James were awesome!!! Franca and her t......”
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5 Star Review
Jun 19,2023
Franca
Lisa
By:
'Happy people!'
Jun 19,2023
Branch: Stockport, 218 Heaton Moor Road
Services: I bought a new property
Sold price: £280000 Would you recommend?: Yes
Postcode: M34
Branch: Stockport, 218 Heaton Moor Road
I bought a new property
Sold price: £280000 Postcode: M34
0people found this helpful
Philip James were awesome!!! Franca and her team were great, quick, very responsive and helpful.
The whole process from viewing to getting the keys was seamless!... read full review
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(1)
Dear Sham
Thank you for your 5 star review and the positive feedback. We hope to do business with you again in the near future! ...
“First class attention to detail by a wholly p......”
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5 Star Review
Jun 15,2023
Franca
Lisa
By:
'Bryan Walker'
Jun 15,2023
Branch: Stockport, 218 Heaton Moor Road
Services: Sales (as a Vendor)
Sold price: £285000 Would you recommend?: Yes
Postcode: M34
Branch: Stockport, 218 Heaton Moor Road
Sales (as a Vendor)
Sold price: £285000 Postcode: M34
0people found this helpful
First class attention to detail by a wholly professional team.... read full review
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(1)
Dear Bryan
Thank you for the positive review and the 5 star rating. We hope to do business again with you in the near future! ...
“Fantastic service from the team at Philip Jam......”
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5 Star Review
Jun 14,2023
Franca
Lisa
By:
'Sharon'
Jun 14,2023
Branch: Stockport, 218 Heaton Moor Road
Services: Sales (as a Vendor)
Sold price: £380000 Would you recommend?: No
Postcode: M34
Branch: Stockport, 218 Heaton Moor Road
Sales (as a Vendor)
Sold price: £380000 Postcode: M34
0people found this helpful
Fantastic service from the team at Philip James , Franca and Lisa made selling our home much less stressful !
Always quick to reply to any emails and constantly kept us updated .
5 star service would definitely recommend... read full review
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(1)
Dear Sharon
Thank you for the positive review and the 5 star rating. We hope to do business again with you in the near future! ...
“Very professional, did what they stated and f......”
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5 Star Review
Jun 14,2023
Franca
Lisa
By:
'Dan Horan'
Jun 14,2023
Branch: Stockport, 218 Heaton Moor Road
Services: Sales (as a Vendor)
Sold price: £247000 Would you recommend?: Yes
Postcode: M34
Branch: Stockport, 218 Heaton Moor Road
Sales (as a Vendor)
Sold price: £247000 Postcode: M34
0people found this helpful
Very professional, did what they stated and followed through with their promise.
Would highly recommend.... read full review
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(1)
Dear Daniel
Thank you for the positive review and the 5 star rating. We hope to do business again with you in the near future! ...
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(1)
Thank you for your positive review and we are glad that we made this a positive experience for you. ...
“The worst Letting Agents in Manchester!! If......”
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1 Star Review
May 15,2023
Chloe
By:
'Tyra Aveyard'
May 15,2023
Branch: Manchester, Ground Floor, Oxid House, 78 Newton Street
Services: Lettings (as a Tenant)
Rent PCM: £1050 Would you recommend?: No
Postcode: M15
Branch: Manchester, Ground Floor, Oxid House, 78 Newton Street
Lettings (as a Tenant)
Rent PCM: £1050 Postcode: M15
0people found this helpful
The worst Letting Agents in Manchester!!
If I could leave them 0* I would - it took then 5 months to come back to us on a simple change to our letting contract. They are unhelpful, unresponsive and completely useless!
To top it all off - I ... read full review
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(1)
Hi Tyra,
Thank you for your review, and providing comment on your experience with Philip James. As per previous discussions held with management of Philip James, we would like to assure you that we have conducted a full investigation of your concerns raised. Since your complaint we have taken action to review our processes, and resolve your initial concern with our service. We had hoped to demonstrate to you in our future relationship since your complaint as to how we have improved our custo ...
“My first renting experience with a different ......”
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4 Star Review
May 04,2023
Chloe
By:
'Emma Head-Rapson'
May 04,2023
Branch: Manchester, 147 - 151 Burton Road
Services: Lettings (as a Tenant)
Rent PCM: £900 Would you recommend?: Yes
Postcode: M3
My first renting experience with a different agency was so stressful and difficult, I could not believe how great Philip James have been. I’m very grateful for my experience with yourselves. Sophie was very helpful in renewing my tenancy agreement after a month of ... read full review
Avoid Philip James and the Greenbrook Property Ltd (landlord) at all cost or you might find yourself living in a booklice infested house yourself!
To begin with, Philip James handed over the property absolutely filthy and after only 2 weeks of fully moving in, I found ... read full review
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(2)
I had to follow up my previous review’s response from Philip James, because they resorted to blatantly LIE in order to appear more professional, so I must put it straight and yet again, urge everyone to AVOID Philp James letting agency at all cost!
Philip James put in their above reply to my review, quoting directly in case they delete it: “(…) as we have explained in our response to your FORMAL COMPLAINT we do not feel that either ourselves or your former Landlord acted irresponsibly o ...
“If I could give her zero stars I would, since......”
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1 Star Review
Apr 05,2023
By:
'Maria'
Apr 05,2023
Branch: Manchester, 679 Wilmslow Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: M14
If I could give her zero stars I would, since that's the most representative rating for Lois. We had been living in our current house for a year with a contract. When it came the time to renew we only signed the tenancy changeover and ... read full review
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(1)
We are very sorry to hear about the situation you have experienced and would like one of our Senior Managers to look into this matter for you.
Can you please email us directly at [email protected] so we can liaise directly? ...
“Totally recommend....”
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5 Star Review
Mar 27,2023
By:
'GJK'
Mar 27,2023
Branch: Manchester, Ground Floor, Oxid House, 78 Newton Street
Services: Property Management
Would you recommend?: Yes
Postcode: M1
Branch: Manchester, Ground Floor, Oxid House, 78 Newton Street
Property Management
Postcode: M1
0people found this helpful
Fantastic and accurate service, been a great help also whilst the property that we were living in got flooded, got us a temporary place to live in whilst renovation of the property had to be done , caused by the flooding. And of great help again ... read full review
thank you very much, very helpful and friendly staff, guid me through every step of buy my house as a first time buyer, could get better service, strongly recommended... read full review
“They premium advertise a rental property and ......”
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1 Star Review
Feb 23,2023
By:
'Mark'
Feb 23,2023
Branch: Manchester, Ground Floor, Oxid House, 78 Newton Street
Services: Lettings (Prospective customer)
Rent PCM: £650 Would you recommend?: No
Postcode: TR7
Branch: Manchester, Ground Floor, Oxid House, 78 Newton Street
Lettings (Prospective customer)
Rent PCM: £650 Postcode: TR7
1people found this helpful
They premium advertise a rental property and never pick up the phone, do not respond to messages over the phone or via email.
Useless, totally unprofessional...I wouldn't go near them with a barge pole and feel sorry for people using them to rent together ... read full review
I paid a massive parking fine at my flat through a third party parking company. It was a lot of money and Sam helped me get reimbursed, recognising that the incident was not my fault. He was honest and fair with me throughout the whole ... read full review
“Very efficient, very quick turn around.Helpf......”
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5 Star Review
Feb 16,2023
Franca
By:
'Carole'
Feb 16,2023
Branch: Stockport, 218 Heaton Moor Road
Services: Sales (as a Vendor)
Sold price: £220000 Would you recommend?: No
Postcode: M34
Branch: Stockport, 218 Heaton Moor Road
Sales (as a Vendor)
Sold price: £220000 Postcode: M34
0people found this helpful
Very efficient, very quick turn around.
Helpful and experienced staff very knowledgeable. Great photos , helped with the choice of solicitors.... read full review
Abysmal letting agency who cons you out of money by falsifying “messages” from your landlord. Have dealt with Chloe and Lois.
I'm a tenant who is having their rent put up by Phillip James. They attempted to put my rent up by 25%, we asked for ... read full review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.