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Philip James is one of Greater Manchester’s largest independent chains of estate agents. Every year we sell over £100 million worth of homes and manage over £400 million worth of rental p Read full description...Philip James is one of Greater Manchester’s largest independent chains of estate agents. Every year we sell over £100 million worth of homes and manage over £400 million worth of rental property.

Our dedicated, 55-strong team – which includes some of the industry’s most experienced and respected sales, lettings and financial professionals – is committed to providing a first class service to our customer base.
Properties for sale
Properties for rent
Feb 20,2017
Minithumbup
Lisa Aspinall
By:
Feb 20,2017
0 people found
this helpful
Lisa Aspinall is extremely efficient and is always helpful and police She always kept us advised throughout the selling and purchasing of both properties...
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Comment on agent fees
Good
Was this helpful? Yes
Jan 30,2017
Minithumbup
Kate Farmer
Monika Chomova
By:
Jan 30,2017
0 people found
this helpful
Good agent who know what they're doing. Happy use them again when my property comes up for let. Kate and Monika were excellent....
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Comment on agent fees
Fees fine
Was this helpful? Yes
Jan 27,2017
Minithumbup
Monika Chomova
By:
Jan 27,2017
0 people found
this helpful
I have just had tenants move into my house. I'm s first time landlord and dealt with Monika throughout. She was lovely and really helped the whole process...
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Comment on agent fees
Good
Was this helpful? Yes
Jan 26,2017
Minithumbup
By:
Jan 26,2017
0 people found
this helpful
Philip James have let my student property this year and I found the service level to be great! I have used other local agents in the past but rate Philip James the most....
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Comment on agent fees
Fair for market
Was this helpful? Yes
Jan 24,2017
Minithumbup
Neil Ryder
By:
Jan 24,2017
0 people found
this helpful
Me and my partner collected keys to our new flat at the weekend after a very quick turn around. The original property we were taking (with a different agent) ended up being sold and we found ourselves with a very limited window to find somewhere to move to. We explained our situation to Neil and he managed to show us some suitable properties straight away. Once we decided which property we wanted, Neil explained everything to us. We took all of our documents in the next day and he got what he ...
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Comment on agent fees
We didn't find any problem with the fees. Everything was explained before we paid a penny and there were no hidden extras.
Was this helpful? Yes
Jan 14,2017
Minithumbdown
Jemma Donnelly
Jemma Donnelly
By:
Jan 14,2017
0 people found
this helpful
I repeatedly been telling anyone from Philip James that I work nights and sleep during the day so should they need to contact me let it be no earlier than 3 pm. Couple of times this week I could hear a slight knocking on my door while asleep but didn't think much of it and stayed in bed. Today I received an email saying: Pete, the engineer has attempted several times over this week to access the property, but each time the door was locked from the inside with the key in the lock. He tried knock...
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Comment on agent fees
definitely expected better "value for money"
Was this helpful? Yes
Jan 14,2017
Minithumbup
Sophie Woodhead
By:
Jan 14,2017
0 people found
this helpful
I have been searching for a property for over a month but kept losing out. I must have used every agent in south Manchester and can honetsly say I found Sophie from Philip james to be far and away the most professional I came across. I didn't ens up letting a flat from them but they will be be my first port of call if I look in the future...
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Comment on agent fees
Seemed to be the same as other agents
Was this helpful? Yes
Jan 12,2017
Minithumbup
Harry Pettener
By:
Jan 12,2017
0 people found
this helpful
When dealing with Harry he was a very helpful and knowledgeable chap. I went to view an apartment with Philip James, after seeing the apartment, speaking to Harry along with visiting them in branch i was impressed. Helpful, friendly and fair....
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Comment on agent fees
No problem when they are this good!
Was this helpful? Yes
Jan 12,2017
Minithumbup
Amy Reeves
Libby Nobbs
By:
Jan 12,2017
0 people found
this helpful
I first came across Philip James when I was house hunting in Manchester last summer. During my search I dealt with a number of estate agents in Manchester, all of whom, in my view, fell very short of the mark when it came to customer service. One evening my son and I came across a house which was being marketed by Philip James and my son told me to make contact with them as in his view 'they are really professional'. He wasn't wrong. From the first phone call I made the service I have receive...
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Comment on agent fees
The fees quoted to me for letting are very competitive
Was this helpful? Yes
Jan 09,2017
Minithumbup
Libby Nobbs
By:
Jan 09,2017
0 people found
this helpful
First class service from the staff in the branch, properties they showed me were very good, nice part of the city. Showed me properties i wanted in areas i liked. Libby was very easy to deal with too....
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Comment on agent fees
Fees were fine,
Was this helpful? Yes
Jan 09,2017
Minithumbdown
By:
Jan 09,2017
2 people found
this helpful
Shocking service! i had a viewing booked for the weekend 7th Jan @ 14:30. - no one turned up, i called the branch only to be told i had been sent a txt message cancelling the viewing? i had no txt or follow up phone call and no chance to rebook , I emailed Naomi Thomas straight away to advise of the next steps and how annoyed i was. I had changed my day around to fit in that viewing. I have had no response from Naomi or anyone else. Not even a apology....
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Was this helpful? Yes
Dec 20,2016
Minithumbup
Marc Cox
By:
Dec 20,2016
0 people found
this helpful
Very professional and swift to take photographs and get property on the market. Very pleased with the whole process; friendly and efficient....
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Comment on agent fees
Comparable with other agents
Was this helpful? Yes
Dec 12,2016
Minithumbup
Rob Cuffe
By:
Dec 12,2016
0 people found
this helpful
Philip James have done a great job finding me tenants for my 4 apartments in the city centre. From my first meeting with Rob Cuffe to negotiating the lets with Jemma and Harry everything has been so easy to do. All the information I was given was clear and easy to understand. I will be recommending Philip James and the team in City Centre to my friends. Great Work, Well Done :-)...
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Was this helpful? Yes
Nov 30,2016
Minithumbdown
By:
Nov 30,2016
1 people found
this helpful
Absolutely awful for student renters. Our house is damp and mouldy it literally made me ill for months. We have no working fire alarm and no back gate!! We contacted the office regularly but did not receive any assistance for month. Do not trust Kate Farmer or Dan Smith they are both liars. Do not rent from here unless you want to get asthma from a mouldy house :/...
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Comment on agent fees
BAD
Was this helpful? Yes
Nov 15,2016
Minithumbdown
mia bowers
By:
Nov 15,2016
4 people found
this helpful
The agency were super unhelpful, I arranged a viewing and no one turned up so I called to check and they stated that the person had contacted us by phone and email to advise they were going to be showing the property 15 minutes earlier. We had no phone calls, no emails, no texts, absolutely nothing. And the woman on the phone was extremely rude and unpleasant. Didn't want to help and made it a horrible experience for us. We will not be using this service, and I would recommend going to a differe...
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Was this helpful? Yes
Oct 22,2016
Minithumbdown
By:
Oct 22,2016
3 people found
this helpful
AVOID THIS COMPANY AT ALL COSTS! - Absolutely appalling customer service from this company. Happy to take your rent (which was paid on time, every time for my 5 year tenancy) but not interested in anything else. I have just been charged £30 the refund of a standing order which went out after I moved out and to top it off they're sending me a cheque! This gives you an idea of the kind of profit hungry, faceless company they are. Complained numerous times about things that were wrong wi...
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Comment on agent fees
Verging on the obsurd
Was this helpful? Yes
Oct 13,2016
Minithumbup
Julie Williams
By:
Oct 13,2016
0 people found
this helpful
Recently purchased a house from Philip James and liasesd with Julie Williams and the team, they was all professional and kept us informed regular...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Oct 11,2016
Minithumbup
Marc Cox
By:
Oct 11,2016
0 people found
this helpful
Marc is an excellent ambassador for Philip James - he's responsive, informative & patient. He was available to discuss my property and provided an excellent service all round....
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Comment on agent fees
Competitive
Was this helpful? Yes
Oct 06,2016
Minithumbup
Kate Farmer
By:
Oct 06,2016
0 people found
this helpful
I am in the process of moving out of my flat and a new tenant is taking up the remainder of my tenancy with my previous flatmate. Kate has been a great help, organising the entire changeover, and has been really friendly and approachable throughout. I have found her to be very proactive and organised and it's made the process as smooth as it possibly can be. I would recommend using Philip James for the way they have handled the changeover and I would particularly like to thank Kate for all h...
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Comment on agent fees
The agent's fees are market standard.
Was this helpful? Yes
Sep 15,2016
Minithumbup
Kate Farmer
By:
Sep 15,2016
0 people found
this helpful
The team at Withington have been great. Kate has been excellent and an integral part of moving into our new home. Her attention to detail, professionalism and willingness to execute all elements of settling into a new home is second to none. Of real note is Kate's ability to go over and above and has made the move so exciting. I thoroughly recommend Kate in any capacity....
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Was this helpful? Yes
Aug 12,2016
Minithumbup
Jemma Donnelly
By:
Aug 12,2016
0 people found
this helpful
Jemma provided excellent service when organising refurbishments in between tenants. Great communication and rapid updates during the move out process....
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Was this helpful? Yes
Aug 03,2016
Minithumbup
Franca Carbone
Lisa Aspinall
By:
Aug 03,2016
0 people found
this helpful
From start to finish, Franca & Lisa displayed total professionalism. They kept us well informed at every stage of the selling process. The property was sold within a fortnight of it going on the market. I will highly recommend Philip James to all my family and friends....
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Comment on agent fees
Excellent - very good value for money.
Was this helpful? Yes
Aug 03,2016
Minithumbdown
Sophie
Danielle Beswick
By:
Aug 03,2016
7 people found
this helpful
Rude, incompetent, rip off company. Absolutely terrible customer service throughout 2 year tenancy. Each new person moving in also experienced the disorganisation and ill manners of this company. AVOID...
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Comment on agent fees
Extremely high for extremely little work
Was this helpful? Yes
Jul 31,2016
Minithumbup
Lisa Aspinall
Franca Carbone
By:
Jul 31,2016
0 people found
this helpful
My first point of contact was with Franca Carbone. I contacted her regarding viewing a property I had seen on Rightmove. She worked very quickly in getting me an appointment and I was viewing by the next day. Lisa Aspinall then took over from Franca and dealt with us purchasing the property. She was very professional but friendly and made us feel like nothing was too much trouble and like we were the only clients she was dealing with, even though we know this isn't the case. Any queries or quest...
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Was this helpful? Yes
Jul 31,2016
Minithumbup
tony rigby
By:
Jul 31,2016
0 people found
this helpful
We had great service - after a quick and accurate valuation, the house was on the market and sold, over asking price, within the week!...
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Comment on agent fees
Very competitive
Was this helpful? Yes
Jul 25,2016
Minithumbup
Jemma Donnelly
By:
Jul 25,2016
0 people found
this helpful
From the initial property viewing through to the moving in date Jemma was on hand to answer any questions and ensure everything went smoothly. If you are looking for property in Manchester, I would highly recommend the Philip James Partnership, and Jemma's outstanding customer service....
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Was this helpful? Yes
Jul 22,2016
Minithumbup
Lisa Aspinall
By:
Jul 22,2016
0 people found
this helpful
Lisa was very helpful and supportive throughout the sale and purchase of our property and I would definately recommend this Estage Agents....
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Comment on agent fees
The fees were very competative
Was this helpful? Yes
Jul 22,2016
Minithumbup
Lisa Aspinall
By:
Jul 22,2016
0 people found
this helpful
Can't thank Lisa enough she made my life so easy for me always keeping the ball rolling. Every time i answered the phone i knew she had a update for me of how things have progressed. I wouldn't have my property if it wasn't for Lisa she was always so patient and helpful. All i can say is i recommend Lisa very highly and I'm sure anyone who has Lisa on there side will be as happy as i am....
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Comment on agent fees
Amazing i can't thank you enough
Was this helpful? Yes
Jul 20,2016
Minithumbup
Rob Peake
tony rigby
By:
Jul 20,2016
0 people found
this helpful
I was sceptical about going with a high street agent being in digital myself and had checked out all the high street rivals as well as the online firms. I am so glad I went for the traditional route. The sale was easy and probably would have been the same whoever we went with, but the progression and chain management was amazing. I never realised how important this was having never been in a chain before. Rob helped on a near daily basis and was on top of every detail. Thanks all!...
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Comment on agent fees
Fee was great value for money in the end- although I didn't know how good it was at the time!
Was this helpful? Yes
Jul 17,2016
Minithumbup
Julie Williams
By:
Jul 17,2016
0 people found
this helpful
Along with the rest of the team, I found Julie fully understood the enormity of the task I had undertaken in selling the family home after 40 years in residence. Explanations were given clearly and patiently and I felt supported at all times....
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Comment on agent fees
The fees were very competitive and contributed to my decision to use the firm.
Was this helpful? Yes
Jul 16,2016
Minithumbup
Lisa Aspinall
Franca Carbone
By:
Jul 16,2016
0 people found
this helpful
I would firstly like to thank Franca for the quick response and help when I first made contact. I was then passed to Lisa who dealt with the purchase from start to finish and I can't thank you enough for your help and promp response with any questions or queries I had along the way. You made the experience a lot easier for me and my husband. Thank you xx...
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Was this helpful? Yes
Jul 14,2016
Minithumbup
Jemma Donnelly
Rob Cuffe
By:
Jul 14,2016
0 people found
this helpful
I bought a derelict (somewhat to my surprise )flat in Manchester at auction . This was my first purchase up North.Philip James were excellent in every respect in helping me remedy the situation. Rob Cuffe advised me on the strategy and inherent values. How much it was worth as was, how much in a finished state , how much to refurb and what it could rent for. All his predictions turned out to be spot on. Dan Smith advised me on builder selection and works specification, negotiated a reasonable...
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Comment on agent fees
Reasonable for all the effort put in.
Was this helpful? Yes
Jul 14,2016
Minithumbup
Rob Cuffe
By:
Jul 14,2016
0 people found
this helpful
I have been using Philip James Partnership for 12 years and I have found them to be superbly efficient. Rob Cuffe letting manager has a great handle on the Manchester property market and has organised my lettings with a minimum of fuss....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 13,2016
Minithumbup
Lisa Aspinall
By:
Jul 13,2016
0 people found
this helpful
Lisa handled our sale after sales negotiations had been agreed. What I liked about Phillip James as oppose to other agents is that they have a department dedicated to this phase of the sale. Lisa was easily contactable, on the occasion she was not available her colleague Julie was up to date on our sale. As we were about to exchange the person at the bottom of the chain started to be difficult causing everyone delays. Lisa helped advise on how to deal with this and put up with my many phone cal...
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Comment on agent fees
Good and fair
Was this helpful? Yes
Jul 12,2016
Minithumbup
Jemma Donnelly
By:
Jul 12,2016
0 people found
this helpful
clear plan from the start. staff accessible if there are questions needed answering. everything came as planned. staff were quick to respond to problems with electrical items in the property and rectified it in a timely manner. keys are handed over at agency office rather than apartment itself. would have preferred keys to be handed over on the property itself so that any issues or immediate problems can be identified on the spot - noted there's 7 days to inform any problem otherwise....
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Comment on agent fees
Price's slightly higher than most other agents, but given that everything turned out as planned, wouldn't mind paying this.
Was this helpful? Yes
Jul 12,2016
Minithumbup
Jemma Donnelly
By:
Jul 12,2016
0 people found
this helpful
Fantastic customer service. After being in an awkward situation, Jemma really helped to organise and sort various property viewings and paperwork in such a short turn around that it took so much stress away. And also, didn't mind me popping into the office or calling every hour panicking about being unorganised! Thanks so much for all your help!...
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Comment on agent fees
Fair
Was this helpful? Yes
Jul 11,2016
Minithumbup
Jemma Donnelly
By:
Jul 11,2016
0 people found
this helpful
Always personable, Jemma bridges the gap between excellent professionalism and a friendly attitude without overfamiliarity. Her knowledge and advice have been a great help to us. We have never misunderstood anything thing she says and she ensures that the information she gives us is always quite clear. She always carries out our requests promptly and makes sure she fully understands what we are asking of her. She keeps us well and fully informed of progress on all matters she is dealing with ...
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Comment on agent fees
Fees as negotiated
Was this helpful? Yes
Jul 08,2016
Minithumbup
Rob Peake
By:
Jul 08,2016
0 people found
this helpful
Rob was extremely friendly and helpful. He offered a professional service and dealt with all matters efficiently. He gave me very detailed instructions about the property when I completed, which made it much easier when I first visited the property....
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Was this helpful? Yes
Jul 07,2016
Minithumbup
Jemma Donnelly
Rob Cuffe
By:
Jul 07,2016
0 people found
this helpful
I've been using Philip James for years and have never had a single problem with them. They find good tenants fast and sort out problems with minimal fuss. If you're a prospective Landlord looking for a good Letting Agent, I'd highly recommend them!...
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Was this helpful? Yes
Jul 07,2016
Minithumbup
Jemma Donnelly
By:
Jul 07,2016
0 people found
this helpful
Jemma has been extremely professional and efficient in finding a tenant for our apartment. She has been very helpful with everything involved in the before and after stages. We are extremely happy with the services provided and the fees were very reasonably priced. We will definitely be using Jemma's services again in the future....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Jul 07,2016
Minithumbup
Jemma Donnelly
Harry Pettener
By:
Jul 07,2016
0 people found
this helpful
Jemma was incredibly helpful and efficient. We rented a apartment in Deansgate from Philip James, and Jemma worked very fast for our case! Papers signed and photocopied on Wednesday morning, keys handed over on Thursday morning. Friendly, efficient and professional. Highly recommended!...
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Comment on agent fees
-
Was this helpful? Yes
Jul 06,2016
Minithumbup
Rob Peake
tony rigby
By:
Jul 06,2016
0 people found
this helpful
Both Tony and Rob were excellent to deal with from the outset. Clear and speedy communication was maintained at all times. Highly recommend....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 06,2016
Minithumbup
Jemma Donnelly
By:
Jul 06,2016
2 people found
this helpful
I used Philip James to rent an apartment and must say the service we received from Jemma was second to none. Nothing was ever to much trouble. There were numerous times when I had a query or panic and Jemma was straight on the case and resolved within minutes. What's more is that even when we moved in and out Jemma emailed to wish us the best of luck in the future, from my experience you do not get many who go to this level to help, added to the fact Jemma was always bubbly and engaging I would ...
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Comment on agent fees
Fees more than other agencies, however, they are reactive to clients needs.
Was this helpful? Yes
Jul 06,2016
Minithumbup
Jemma Donnelly
By:
Jul 06,2016
2 people found
this helpful
Jemma assisted me with an initial query in one of her colleague's absences and she was extremely helpful and engaging. We have dealt with Jemma since our initial contact and she has been very responsive. Nothing is too much for her and the service she has provided is impeccable. Really bubbly, down to earth and a credit to her team....
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Was this helpful? Yes
Jul 06,2016
Minithumbup
Jemma Donnelly
By:
Jul 06,2016
1 people found
this helpful
Jemma is super friendly, and always quick to reply to my emails when I'm pestering her for help! She got us moved into our new apartment quickly and efficiently and is still helping us with anything we need!...
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Comment on agent fees
Good
Was this helpful? Yes
Jul 06,2016
Minithumbup
Libby Nobbs
By:
Jul 06,2016
2 people found
this helpful
I have been in the property business for 35 years and during the period that we had the properties rented through Phillip James and eventually sold through them I could not fault nor recommend them more highly. Ed (Dublin)...
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Comment on agent fees
I never haggle over fees if you get the right service no complaints again here with Phllip James
Was this helpful? Yes
Jul 06,2016
Minithumbup
Rob Peake
Tony Rigby
By:
Jul 06,2016
0 people found
this helpful
Accurate valuation, competitive fees, well organised open day viewings, appropriate communications and advice when first sale fell through. Would use again....
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Comment on agent fees
Competitive
Was this helpful? Yes
Jul 06,2016
Minithumbup
Jemma Donnelly
By:
Jul 06,2016
0 people found
this helpful
Jemma was pleasant, approachable and answered all questions we asked. She helped solve everything we needed solving. I felt comfortable in the amswers she was giving me, as she knew what she was doing....
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Comment on agent fees
Good agent fees, cheap and affordable.
Was this helpful? Yes
Jun 16,2016
Minithumbup
Julie Williams
By:
Jun 16,2016
0 people found
this helpful
Julie was prompt efficient and trusting, she kept me in the loop at all times without applying to much pressure....
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Comment on agent fees
had a couple of quotes and were the best in the area.
Was this helpful? Yes
Jun 07,2016
Minithumbup
Julie Williams
By:
Jun 07,2016
0 people found
this helpful
Very Helpful, And Approachable and kept you up to speed with progress with both solicitors (you actually got more info of julie than the solicitor)...
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Was this helpful? Yes
Jun 06,2016
Minithumbup
Lisa Aspinall
By:
Jun 06,2016
0 people found
this helpful
Lisa kept me up to date with my move and answered any questions I had, was very easy to communicate with....
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Was this helpful? Yes
Jun 06,2016
Minithumbup
Franca Carbone
Lisa Aspinall
By:
Jun 06,2016
0 people found
this helpful
Having previously advertised with another agent which resulted in a single unsuitable viewing, and an unresponsive sales team we moved to Franca following a recommendation. The difference was unbelievable. The approach was proactive with excellent ongoing communication, which resulted in several viewings a week - and at nearly half the price of previous agent! Franca sold the house in about 8 weeks (it would probably have been less, if we hadn't been on holiday for 2 weeks during this time). Hav...
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Comment on agent fees
Honest answer (and we aren't moving again so I can be honest!) - clearly not as cheap as some of the internet options, but a lot cheaper than certain other high street agents - and having been with another high street agent I absolutely appreciate the difference a good agent can make. On that basis I would say the fees are about right
Was this helpful? Yes
May 19,2016
Minithumbup
Lisa Aspinall
James Armitage
By:
May 19,2016
0 people found
this helpful
Lisa & James have been great in helping us buy our first home and has been stress free. They have been there to answer any questions we had =] Thank You...
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Comment on agent fees
Agent fees were not needed as we were only buying.
Was this helpful? Yes
May 19,2016
Minithumbup
Claire Payne
Lisa Aspinall
By:
May 19,2016
0 people found
this helpful
Great Service & would definitely use Philip James again. Plenty of viewings & always kept up to date with any transactions or changes & very friendly staff....
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Comment on agent fees
Very competitive rates
Was this helpful? Yes
May 13,2016
Minithumbup
Claire Payne
Julie Williams
By:
May 13,2016
0 people found
this helpful
Right from the start Philip James Wilson acted professionally, Claire was a superstar organising all the viewings, of which there were many, and handling the subsequent offers, offering advice and generally ensuring that we got the best price possible for our house. Once the sale had been agreed Julie took over, why every estate agent doesn't have a Julie I will never know, she is dedicated to ensuring all sales go through as smoothly as possible, nothing was too much trouble, she didn't complai...
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Was this helpful? Yes
Apr 27,2016
Minithumbup
Julie Williams
By:
Apr 27,2016
0 people found
this helpful
Julie was absolutely amazing. A true asset to Philip James. She was a wonderful support to me throughout the sale of our house and the difficulties we faced. She was highly professional, lovely to work with and very warm and friendly. Thank you so much Julie, it was a pleasure....
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Comment on agent fees
Good reasonable fees for a wonderful service.
Was this helpful? Yes
Apr 22,2016
Minithumbdown
Julie Williams
Lisa Aspinall
By:
Apr 22,2016
0 people found
this helpful
I couldn't be happier with the service provided by Philip James. I mainly liaised with Julie who could not have done more for me, kept me informed all the way through the process and went above and beyond what I expected. I would definitely recommend Philip James; all staff I spoke to were helpful and communicative and I felt at every stage of the process I could pick up the phone to them for help and they would be more than happy to oblige....
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What agent could do to change your mind?
n/a
Attached Files
Comment on agent fees
n/a
Was this helpful? Yes
Apr 13,2016
Minithumbup
Julie Williams
Lisa Aspinall
By:
Apr 13,2016
0 people found
this helpful
Very impressed with Philip James Wilson Heaton Moor. Both Julie & Lisa kept us up to date with our purchase of their clients property and all aspects of the chain that affected the deal. Would highly recommend...
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Comment on agent fees
N/a
Was this helpful? Yes
Apr 08,2016
Minithumbup
Julie Williams
By:
Apr 08,2016
0 people found
this helpful
We received excellent service throughout the sale and were very happy with our choice of agent. Within 2 working days of putting the house on the market we had 7 viewings booked in for an open house day which suited us perfectly. Julie was excellent at closing out the sale and was in regular contact with ourselves and the buyers to make sure it all went to plan....
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Comment on agent fees
I was happy with the fees in comparison to other local agents
Was this helpful? Yes
Mar 31,2016
Minithumbup
Lisa Aspinall
Franca Carbone
By:
Mar 31,2016
0 people found
this helpful
This is the 2nd time I've used Franca and her team to sell my property. I was so impressed with them from my first sale 3 years ago, I didn't even approach other agents when I came to sell again and I wasn't disappointed. House was on the market for less than a week and sale went through in around 6 weeks. Can't recommend them enough, thanks to everyone at PJW....
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Comment on agent fees
Good value for a great service
Was this helpful? Yes
Mar 31,2016
Minithumbup
Julie Williams
By:
Mar 31,2016
0 people found
this helpful
We have used Philip James city centre branch to sell numerous properties and have developed an excellent working relationship with the staff there. This is the first time we have worked with the tram at Heaton Moor and I have to say they haven't disappointed us. Julie has been an absolute star, keeping us fully up to speed at all times in what was not the easiest of transactions. If you're thinking of selling a property in or around Stockport, you could do a lot worse that using PJP....
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Comment on agent fees
Fees were fair, whilst also being very competitive.
Was this helpful? Yes
Mar 23,2016
Minithumbup
Julie Williams
Julie Williams
By:
Mar 23,2016
0 people found
this helpful
Professional, personable and effective. Julie has been fantastic at overseeing this sale, incredibly supportive, and always kept me k formed. This sale had some challenges due to events outside our control and the sake dragged on for months longer than we would have liked. Julie remained dedicated throughout the entire process....
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Was this helpful? Yes
Mar 19,2016
Minithumbup
Julie Williams
By:
Mar 19,2016
0 people found
this helpful
Philip James thank you all so much for the very efficient service we received during the sale of my mothers house from start to finish we were kept informed every step of the way Julie Williams was amazing so helpful and a joy to speak to all the staff at Philip James that we spoke to were more than helpful Thank you all so much....
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Comment on agent fees
excellent
Was this helpful? Yes
Mar 13,2016
Minithumbup
Lisa Aspinall
Franca Carbone
By:
Mar 13,2016
0 people found
this helpful
We used the Philip James Partnership to purchase our new house. The service was excellent and Lisa responded very quickly to any enquiries. A big thank you to Lisa and Franca for assisting in the smooth running of the purchase which took just over three and a half weeks!!!...
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Comment on agent fees
N/A
Was this helpful? Yes
Feb 29,2016
Minithumbup
Julie Williams
By:
Feb 29,2016
0 people found
this helpful
Julie was proactive and extremely helpful in pushing through the sale and very patient with all parties. As the sale took quite a bit longer than expected Julie was constantly keeping me informed and offering good advice....
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Comment on agent fees
Fees were very reasonable , especially considering the amount of input required in the sale.
Was this helpful? Yes
Feb 19,2016
Minithumbup
Franca Carbone
Lisa Aspinall
By:
Feb 19,2016
0 people found
this helpful
I didn't have a lot of communication with Franco but I spoke to Lusa I lot she was absolutely brilliant. She was extremely efficient, and very friendly and approachable. Not only with the sale of my house but she helped me a lot with information on the purchase of me new property....
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Comment on agent fees
Average
Was this helpful? Yes
Feb 07,2016
Minithumbup
Julie Williams
Greg Davies
By:
Feb 07,2016
0 people found
this helpful
I had a 2 bed flat for sale via another local estate agent some 100 yards away in Moor Top who were useless. The Philip James Wilson manager Greg Davies used to ring me asking about viewings etc, and we'd had hardly any. I changed agent and we had 3 viewing on the first day with Philip James Wilson. A purchaser was quickly found, who now lives in my old flat. Julie Williams Sales Progressor was very professional and kept me informed of progress throughout. I'd recommend Philip James Wilson [Heat...
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Comment on agent fees
Probably average.
Was this helpful? Yes
Feb 05,2016
Minithumbup
Franca Carbone
Lisa Aspinall
By:
Feb 05,2016
0 people found
this helpful
To anyone looking to sell their home, we cannot recommend Philip James more highly. We previously had our house on the market with two other agents over a period of 8 months, a very frustrating time with no interest,no viewings and poor customer service. It was someone who had just sold their home with Philip James that recommended them to us and in particular Franca. As soon as the house went on the market we had immediate interest, viewings booked in and we had accepted an offer within 6 wee...
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Comment on agent fees
Very good
Was this helpful? Yes
Feb 02,2016
Minithumbup
Lisa Aspinall
By:
Feb 02,2016
0 people found
this helpful
Just completed sale of my property with philip james need to say big thank you to Lisa Aspinall for all her help she was great she sorted out lots of problems with both my solicitor and the buyers solicitor and kept me up to date with everything.It only took two days for them to find me a buyer.My house had been on the market for over a year with another agent would recomend Philip James nothing is to much trouble for them they go that extra mile for you very friendly and easy to talk to Than...
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Comment on agent fees
Fees are as good as any agents.
Was this helpful? Yes
Jan 27,2016
Minithumbup
Franca Carbone
Lisa Aspinall
By:
Jan 27,2016
0 people found
this helpful
Efficient, helpful, professional, and would definitely recommend. In our experience they give you a realistic valuation rather than just a valuation in order to secure your business. We have used other estate agents in the past but PJW are by far and away the best...
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Comment on agent fees
Good
Was this helpful? Yes
Jan 18,2016
Minithumbup
Lisa Aspinall
By:
Jan 18,2016
0 people found
this helpful
We were in quite a long chain that had several issues and the sale went on for some time longer than we had anticipated. Through all of this time Lisa seemed to be in touch with everyone up and down the chain and knew what the situation was at all stages of both our sale and purchase. Without Lisa we don't know how much longer it could have gone on for or if it might have fallen through....
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Comment on agent fees
We feel that the fees were good value for money when compared to some of the competitors.
Was this helpful? Yes
Jan 14,2016
Minithumbup
Lisa Aspinall
By:
Jan 14,2016
0 people found
this helpful
Lisa has been very, very helpful through the process of buying my house. She has always been prompt in answering any questions I have asked. She has also been excellent at communicating between myself and the vendor. This process was made a lot easier thanks to her. Thanks very much for all your help Lisa!...
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Was this helpful? Yes
Jan 08,2016
Minithumbup
Lisa Aspinall
Franca Carbone
By:
Jan 08,2016
0 people found
this helpful
As a financial adviser, I've had a lot of dealings with estate agents in the past and, to be frank, the experiences have not been great. With this background, I wasn't overly optimistic when searching for somebody to handle the sale of our rental property but I needn't had worried. Franca really impressed me initially because she was extremely prompt when responding the query and the prices quoted were extremely competitive. We were regularly kept up to date by Franca and Lisa about any viewi...
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Comment on agent fees
Very competitive
Was this helpful? Yes
Jan 05,2016
Minithumbup
Julie Williams
By:
Jan 05,2016
0 people found
this helpful
I can not rate Julie and Philip James highly enough. An appointment to value my house was made at my convenience, paperwork completed, viewing arranged and my house sold in record time. Customer service and communication was first class throughout our experience which through no fault of Philip James turned into a complete nightmare; had it not been for Julie and her excellent organisational and communication skills I firmly believe our sale/purchase would have fallen through. Julie kept us s...
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Comment on agent fees
Worth every penny!
Was this helpful? Yes
Dec 17,2015
Minithumbup
Franca Carbone
Lisa Aspinall
By:
Dec 17,2015
0 people found
this helpful
Excellent communication provide throughout the sale process, would definitely recommend that their services are used for sale and purchase. Thank You!...
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Was this helpful? Yes
Dec 15,2015
Minithumbup
Caroline Crewe
Mark diamond
By:
Dec 15,2015
0 people found
this helpful
First time buyer so really appreciated the helpful friendly service from all the team at PJ Deansgate Manchester (Libby, Mark, Caroline & Amy) From start to finish always received a positive response to any Questions that popped up along the process. Felt that nothing was to much trouble & at times the team went that extra mile to help get me on the property ladder. Got the impression that the team was also pleased to help me achieve my goal. Along the process in total 3 times Mark show...
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Comment on agent fees
no fees as buying the property not selling it
Was this helpful? Yes
Dec 07,2015
Minithumbup
Julie Williams
Christine Bamforth
By:
Dec 07,2015
0 people found
this helpful
Prompt response to any queries, generally attentive and helpful. I have used other agents on the moor previously and been very disappointed. Phillip James I can highly recommend....
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Was this helpful? Yes
Nov 28,2015
Minithumbup
Lisa Aspinall
James Armitage
By:
Nov 28,2015
0 people found
this helpful
Sold and purchased a property with Phillip James. Really nice friendly staff, always helpful and great communication at keeping you updated on the progress. Thank you...
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Was this helpful? Yes
Nov 26,2015
Minithumbup
Franca Carbone
Lisa Aspinall
By:
Nov 26,2015
0 people found
this helpful
The whole process of the sale with Philip James Wilson was fantastic. Right from the first visit by Franca, who has great knowledge of the area and the market as a whole. The photographs produced and the associated brochure was fantastic and is way above the standard of what other agents produce. The marketing of the property was first class, local papers, Rightmove and in the office. We had a number of viewers in the first few weeks and Franca always kept up to date with feedback from the viewi...
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Comment on agent fees
We had a set fee with the agent that was agreed at the outset. Great value.
Was this helpful? Yes
Nov 14,2015
Minithumbdown
Mark Lewin
Neil Ryder
By:
Nov 14,2015
2 people found
this helpful
I wanted to write this review in order to inform students NOT to rent a property from Phillip James and go elsewhere, moving out and renting off a private landlord has affirmed my feelings that Phillip James are bloody terrible...I can only speak for the Withington Branch, but I would like to share my experiences with them. I was one of 6 individuals who rented a room in a 6 bedroom student house in Fallowfield, Manchester. First of all, before we moved into the property, we were promised that ...
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What agent could do to change your mind?
Deposit return has not been properly explained
Attached Files
Comment on agent fees
Deposit return has not been properly explained
Was this helpful? Yes
By: Philip James Partnership
Nov 25, 2015
View all comments (1)
Thank you for your comments in relation to the time you spent living in one of our managed student properties. We would like to take this opportunity to respond to the various queries you have raised in your review and will hopefully fully explain the situation. Although you may believe that no work was undertaken at the property prior to you moving in, I can assure you that this was not the case. Your landlord completes their own maintenance works as you are aware and they did so prior to y ...
Nov 13,2015
Minithumbup
Danielle Beswick
By:
Nov 13,2015
0 people found
this helpful
I have been a tenant and used the partnership for the last 5 years. In particular i have dealt with danielle beswick when renewing my tenancy and when i have required to liaise with the landlord. We have had nothing but excellent service. Most importantly we have been kept up to date with our contracts and always dealt with in a timely manner. During a particulary stressful period danielle made sure that she kept us in the loop and maintained regular contact with us....
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Was this helpful? Yes
By: Philip James Property Management
Nov 13, 2015
View all comments (1)
Thank you for your kind comments. We are glad you enjoyed your time with Philip James and please think of our company if you rent again. ...
Nov 11,2015
Minithumbup
Lisa Aspinall
Christine Bamforth
By:
Nov 11,2015
0 people found
this helpful
The service I received from PJW from initial discussions, to them marketing the property and all through the viewings until a sale was agreed and to final completion, I found the staff to be extremely helpful. They responded to my queries swiftly and kept me up to date with developments every step of the way. The staff are very friendly, helpful and professional. The literature produced was of a high quality and they work tirelessly to promote the property and deal with prospective buyers. I wa...
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Was this helpful? Yes
Oct 16,2015
Minithumbup
Julie Williams
Marcus Torta
By:
Oct 16,2015
0 people found
this helpful
From our negotiated arrangement with Mike Wilson through the excellent continuity of contact with the selling process facilitated via Marcus Torta and communicated by Claire Payne until the final management and completion by Julie Williams the teamwork has been absolutely excellent....
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Comment on agent fees
A fair price
Was this helpful? Yes
Sep 16,2015
Minithumbup
Lisa Aspinall
By:
Sep 16,2015
0 people found
this helpful
Lisa and the all the team at philip james were professional throughout the process, always kept us up to date and returned calls when they said she would. They were recommended to us and we would not hesitate in recommending and using them in the future....
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Was this helpful? Yes
Sep 15,2015
Minithumbup
Lisa Aspinall
Franca Carbone
By:
Sep 15,2015
0 people found
this helpful
Had property on the market for over 18 months with hardly any viewings with 2 different agents. Had viewings within a couple of days of putting property up with Philip James. Brilliant service from start to finish. One sale fell through but had more viewings arranged within a day.They are very proactive and I feel they earned every penny. Thanks very much for helping us move on....
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Was this helpful? Yes
Sep 08,2015
Minithumbup
Lisa Aspinall
Claire Payne
By:
Sep 08,2015
0 people found
this helpful
Thank you to both Claire Payne & Lisa Aspinall for there guidance, help and success in the sale of our house. As with any house sale and purchase there were many queries and questions from all parties in the chain and I can honestly say Lisa, who managed the sale after the offer was made, went above and beyond her duties to ensure that all parties and solicitors were informed of all of the stages throughout. As well as being pleasant to deal with Lisa understood the stresses that come with a...
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Was this helpful? Yes
Sep 08,2015
Minithumbup
Danielle Beswick
By:
Sep 08,2015
0 people found
this helpful
Danielle has arranged the renewal of my tenancy agreement with my landlord. The process was very straight forward. Danielle guided me through all the necessary steps & was very helpful....
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Was this helpful? Yes
By: Philip James Property Management
Nov 13, 2015
View all comments (1)
Thank you for your comment. We are pleased you are happy with our services ...
Sep 08,2015
Minithumbup
Danielle Beswick
By:
Sep 08,2015
0 people found
this helpful
Danielle was in contact with the tenants and they wanted to relet for a further 6 months Danielle sorted this all out with them...
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Was this helpful? Yes
Sep 06,2015
Minithumbup
Julie Williams
By:
Sep 06,2015
0 people found
this helpful
Whilst selling/buying a property is a stressful Time for both the seller/buyer, I felt that Philip James Wilson handled it all very professionally, In particular Julie Williams, who was a real driving Force in pushing for completion. Whilst at the same time seeming to have a real grasp of how stressful a time it is for the customer. So thank you PJW. and Julie....
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Was this helpful? Yes
Sep 05,2015
Minithumbup
Julie Williams
marcus
By:
Sep 05,2015
0 people found
this helpful
We started selling our house 12 months ago. The first sale fell through. Having never been in this position before we were totally clueless. Julie was totally amazing, she advised, guided and supported us through a very tricky time and then went on to negotiate our second sale. Julie and the team had excellent relations with our solicitor which made the process as pain free as possible!!! We are so grateful and thankful we chose this estate agent. After having dealings with various other agencie...
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Was this helpful? Yes
Sep 03,2015
Minithumbup
Franca Carbone
Lisa Aspinall
By:
Sep 03,2015
0 people found
this helpful
Plenty of viewings. Kept me informed during the sale process. Explained what happens next etc. Took the responsibility of it all off me which was great!...
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Was this helpful? Yes
Aug 28,2015
Minithumbup
Franca Carbone
Lisa Aspinall
By:
Aug 28,2015
0 people found
this helpful
Response to request for valuation was very quick. Whole process from valuation visit to going under offer took less than a week. Thank you Franca. Office contact was Lisa, who was extremely helpful and kept me updated all the time. All in all excellent service....
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Comment on agent fees
Fixed fee-‚£1000 less than fee quoted by another agent !!!
Was this helpful? Yes
Aug 28,2015
Minithumbup
Franca Carbone
Lisa Aspinall
By:
Aug 28,2015
0 people found
this helpful
My property had been on the market for four months when I moved agents, and appointed Franca. Previously I had had a relatively small number of viewings - less than one per week on average - and no sensible offers. Immediately Franca made some recommendations of small changes that could be made in order to help to make the property more marketable. The number of viewings increased and I accepted an offer within five weeks. I wish I had used Franca from the start. Once the sale was agreed Lisa m...
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Was this helpful? Yes
Aug 27,2015
Minithumbup
Danielle Beswick
By:
Aug 27,2015
0 people found
this helpful
I had some problem with communication with the agency. Danielle took up the issues and was very efficient in responding with a solution. Her approach was business like and friendly and gave me confidence the tenancy would run smoothly....
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Comment on agent fees
The tenancy is renewing, feel the charge for finding same tenant is excessive.
Was this helpful? Yes
Aug 10,2015
Minithumbup
Libby Nobbs
Mark diamond
By:
Aug 10,2015
0 people found
this helpful
I recently sold my apartment through Philip James, Manchester (Deansgate Branch). Their service was exceptional! Libby, Mark and Caroline worked tirelessly to ensure that my sale went through. It was a difficult time with issues regarding my buyer's solicitors, but the team at Philip James always kept my partner and I in the loop, replied quickly to concerns and made us feel at ease. The brochure and pictures that they took for us were also first class. I would highly recommend their services an...
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Comment on agent fees
Very good value for money and competitive with other estate agents in the market.
Was this helpful? Yes
Aug 07,2015
Minithumbup
By:
Aug 07,2015
0 people found
this helpful
I have let my property with Philip James for the last 8 years. I have looked at other agents and heard what they promised but Philip James lets my property in weeks and I always get Market rents. I found Neil to be very knowledgeable about the rents I should charge tenants. Thank you and keep up the good work Landlord...
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Comment on agent fees
They have not gone up
Was this helpful? Yes
Aug 06,2015
Minithumbup
Lisa Aspinall
By:
Aug 06,2015
0 people found
this helpful
I'm so thankful to Lisa for helping me to buy my first home! She was so helpful and couldn't do enough for me- she even offered me her old TV cabinet when I said I didn't have one and recommended me some hidden gems of cheap local furniture shops! Lisa was super flexible and always willing to show me round at a moments notice and chase solicitors when they needed chasing. Thanks so much, you made the whole process a lot less stressful for me and a lot more fun!...
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Comment on agent fees
n/a no fees paid
Was this helpful? Yes
Aug 06,2015
Minithumbup
Lisa Aspinall
Franca Carbone
By:
Aug 06,2015
0 people found
this helpful
My Agent Lisa was excellent and highly professional from start to finish. She chased everything up tirelessly and was always on hand when I needed advice regarding the sale. Very friendly and nothing was too much trouble. I would highly recommend Phillip James Wilson on this basis....
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Was this helpful? Yes
Aug 06,2015
Minithumbup
Julie Williams
Chris
By:
Aug 06,2015
0 people found
this helpful
Phillip James Wilson did what what set out in the original quotation and more.There was an extensively detailed and tailored marketing strategy/ tactics outlined eloquently and professionally by Greg. His staff were attentive, personable and extremely professional in all my dealings with them. I have singled out Chris and Julie who made, what I perceive as an inexperienced vendor - the difficult parts, very easy. Chris and Julie handled the negotiations between us and the potential purchasers wi...
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Comment on agent fees
Worth every penny. The house sold for in excess of the asking price which they facilitated during the sales process.
Was this helpful? Yes
Aug 02,2015
Minithumbup
Emma Flynn
Mark diamond
By:
Aug 02,2015
0 people found
this helpful
We have been a landlord for over 7 years with this company. Emma Flynn was our main contact and she is exceptional at her job, very knowledgeable with the legislation, as we had some difficulties with our last tenant, before we decided to sell our property. We had a nightmare with Manchester City Council too, in relation to council tax, which she managed to unravel for us, as she had kept very accurate records on tenancy change over. She was supportive, efficient and always kept us informed and...
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Comment on agent fees
The fees for letting were 10% which is the average cost. We got a discount on the agency selling fees from the Director which was very welcome, in some cases, less than half of what other agents wanted to sell our property. They were very fair and transparent throughout our dealings with them.
Was this helpful? Yes
Jul 28,2015
Minithumbup
Lisa Aspinall
By:
Jul 28,2015
9 people found
this helpful
We have previously used two main well known Estate Agents in Reddish to sell our beautiful house and unfortunately there was no enthusiasm, no caring, not enough contact from them .... they just couldn't handle it in the same way as Philip James Wilson estate agents delivered to us. ADAM the photographer, produced the best pics ever of our property, many people we know said what fantastic pictures he made! When your house is in an online marketing, the first impact with a potential buyer are TH...
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Was this helpful? Yes
Jul 28,2015
Minithumbup
Lisa Aspinall
By:
Jul 28,2015
0 people found
this helpful
Lisa took us to see our property in April the property had only been on the market two days.We loved the property the minute we first saw it and felt quite at home with Lisa all agreeing we'd love to move in ourselves. Lisa kept us up to date on a week by week basis keeping us well informed about any latest issues. The sale went smoothly and we completed 3 months later. Thanks Lisa....
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Comment on agent fees
We have to properties for rent so a discount applied
Was this helpful? Yes
Jul 27,2015
Minithumbdown
Lisa Aspinall
Claire Payne
By:
Jul 27,2015
1 people found
this helpful
I used Philip James partnership to sell my house. At first things went very well when Colette was working for them, however when Colette left the business, everything seemed to fall down. The viewings dwindled and no one seemed to take control of things. We then learnt that the manager had left the business, however there seemed to be no contingency in place to rectify issues or push our sale through. PJP also had viewings for our house, who we had no knowledge of. We weren't always told of ca...
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What agent could do to change your mind?
See above reasoning.
Attached Files
Was this helpful? Yes
Jul 24,2015
Minithumbup
By:
Jul 24,2015
0 people found
this helpful
Philip James Wilson worked very hard to sell our property. We got a buyer within weeks of putting our house on the market, and when the buyer pulled out unexpectedly they rallied round and got another buyer for us within days, and this time we got the full asking price! In terms of our onward purchase they were very good at finding us the kinds of houses we were after, and in the end we bought a property they were also selling. There were certain elements throughout our sale and purchase (whi...
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Comment on agent fees
They were about average - we got three quotes before making a decision.
Was this helpful? Yes
Jul 23,2015
Minithumbup
Julie Williams
Chris
By:
Jul 23,2015
0 people found
this helpful
Had really good experience with Philip James Wilson. They got a higher price for the property than other agents quoted. There fees were lower than some of the agents and service fantastic. They chased both ours and the buyers solicitors and always returned phone calls if we needed advice. They marketed the property well and even included a £100 premium listing on Rightmove that helped us decide which agent to use. Would definitely recommend...
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Was this helpful? Yes
Jul 23,2015
Minithumbup
Lisa Aspinall
Franca Carbone
By:
Jul 23,2015
0 people found
this helpful
From Franca's first visit to the final phone call from Lisa, the sale of my property was done in a professional yet friendly manner. Even when the sale got a bit complicated, both Franca and especially Lisa were in constant touch to make sure I knew what was going on and that I was happy, offering advice when needed and were always available if I needed them. I'd have no hesitation in recommending them to family and friends....
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Was this helpful? Yes
Jul 23,2015
Minithumbup
Danielle Beswick
By:
Jul 23,2015
0 people found
this helpful
During my tenancy with Philip James I have dealt with Danielle on a number of occasions and each time I have found her customer service to be helpful and efficient. Most recently she helped with the renewal of my contract making the process quick and easy and overall I have been very pleased with the service she has given....
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Was this helpful? Yes
Jul 22,2015
Minithumbup
Christine Bamforth
Julie Williams
By:
Jul 22,2015
0 people found
this helpful
Christine was excellent in the sale of the house and kept me informed on a regular basis. I felt extremely confident that Christine would "sort" things out and get the best deal for the client. She offered her full support and advice throughout and I can't praise her enough. There were a couple of other staff in the office who I had briefly spoken to or dealt with who I wasn't impressed with or seemed a little vague. Julie was then passed my file once the sale was confirmed and sh...
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Was this helpful? Yes
Jul 20,2015
Minithumbup
Lisa Aspinall
Franca Carbone
By:
Jul 20,2015
0 people found
this helpful
from the minute we spoke with Franca to the final day of completion our whole experience was excellent. The initial sales process was quick and efficient with excellent marketing information. once our property was sold Lisa Aspinall handled all aspect of the process, communication was excellent, We were kept completely up to date with everything as it happened. For a process which is normally stressful we found our experience stress free. I would definitely recommend Phillip James and in par...
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Was this helpful? Yes
Jul 17,2015
Minithumbup
Julie Williams
By:
Jul 17,2015
0 people found
this helpful
Changed to Philip James after using another local estate agents and been very disappointed with their service. Very prompt service for valuation and moving forward after that. kept in touch. Julie Williams was brilliant when the property was sold. She was pleasant, kept us informed on progress and made it as stress free as selling a property can be....
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Was this helpful? Yes
Jul 17,2015
Minithumbup
Julie Williams
Chris
By:
Jul 17,2015
0 people found
this helpful
Couldn't have been more helpful and any problemsI have had with my ex partner they have sorted so I didn't have to speak to him great team sorted out any problems when Julie wasn't in...
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Was this helpful? Yes
Jul 16,2015
Minithumbup
Claire Payne
Julie Williams
By:
Jul 16,2015
0 people found
this helpful
All staff were very professional and friendly and communication was first class. Claire Payne was my initial contact until a sale was approved, she always kept me fully updated, was available whenever I had a question or concern and I was very satisfied with the way she handled all aspects of the viewings etc. Julie Williams took over once a sale was agreed and she was very proactive ensuring everything went as smoothly as possible and when any hiccups occurred she acted immediately. I was very ...
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Was this helpful? Yes
Jul 15,2015
Minithumbup
Lisa Aspinall
Franca Carbone
By:
Jul 15,2015
0 people found
this helpful
From day one we had feedback after every viewing,something other agents couldn't manage. Franca kept us informed about everything and was very professional every step of the way. Lisa deserves a medal for the constant day to day things that got us stressed,she dealt with them perfectly without getting in a flap about it. I don't know how we would of coped without her calming manner and help even when things got slightly fraught ! Lisa deserves a pay rise!...
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Comment on agent fees
They're very reasonable for first class service.Other agents wanted to charge us a lot more and couldn't deliver the same level of professionalism
Was this helpful? Yes
Jul 14,2015
Minithumbup
Marcus Torta
Julie Williams
By:
Jul 14,2015
0 people found
this helpful
All the staff at Philip James, Heaton Moor, that I dealt with were extremely professional and helpful. Their passion and enthusiasm for what they do shone through. In particular, I'd like to pick out Marcus for his cheerful demeanour and integrity whilst viewing various properties, it was an absolute pleasure to deal with him. Claire Payne was very helpful during the negotiation process and Julie worked tirelessly (and politely) to progress the Sale to completion with the vendor, both solicito...
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Was this helpful? Yes
Jul 08,2015
Minithumbup
Harry Pettener
By:
Jul 08,2015
0 people found
this helpful
We have just moved, and we couldn't be more pleased with the service we have received. Harry is great, he knew what we were looking for and emailed us a lot of options, which was extremely helpful. Any issue we have had (all minor) we addressed promptly. So far we have absolutely no complaints....
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Was this helpful? Yes
Jul 07,2015
Minithumbup
Julie Williams
Mark Lambley
By:
Jul 07,2015
0 people found
this helpful
We were in a long and tricky chain and the consistent pressure applied and attention to detail by Julie made sure that the whole process proceeded to completion to a timescale that would have slipped drastically and she not been involved. Julie was responsive, efficient, professional, knowledgable and courteous and I couldn't recommend her or PJP highly enough. (I never believed I would vouch for or praise any estate agent!). Really really impressed and grateful....
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Jul 06,2015
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Lisa Aspinall
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Jul 06,2015
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Lisa kept in regular contact throughout the process and was always extremely quick to respond to e-mails and calls. Buying through PJW was as hassle-free as we could possibly have hoped for....
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Jul 01,2015
Minithumbup
Julie Williams
Claire Payne
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Jul 01,2015
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Philip James judgement on price and speed of sale was spot on. The administration and handling of viewings was good. The sales progression and communication was excellent. Our one moment of crisis was handled with calm and professionalism; including working at the weekend. Definitely beyond the call of duty! Excellent service....
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Jun 29,2015
Minithumbup
Danielle Beswick
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Jun 29,2015
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Danielle managed my tenancy renewal with excellent professionalism. She contacted me four months before the renewal date with a number of options as well as a target price. She then kept me fully informed of each stage of the process, including the signing. As an example of her reactivity, she sent me the scanned signed contract two minutes after I requested it!...
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Jun 28,2015
Minithumbup
Libby Nobbs
caroline
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Jun 28,2015
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Absolutely delighted with the whole team. As a landlord you always want a team that can deal with all the challenges and the team always exceeded my expectations. Also selling my property was a made effortless with all the help from all the team. Would definitely recommend over other agents...
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Jun 23,2015
Minithumbup
Danielle Beswick
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Jun 23,2015
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I have rented the current property via Philip James for more than 1 year. When the subject of rent and contact negotiations came up again at the end of tenancy, Ms Beswick has been very accommodating in putting forward my views to the landlord and that in the end, I got the result I wanted. Highly recommended....
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Jun 22,2015
Minithumbup
Lisa Aspinall
Franca Carbone
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Jun 22,2015
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We used PJW to sell our home and we subsequently purchased our new home through them also and they managed the whole process from the beginning through to completion. There were a few issues with the sale particularly with the buyer which almost led to the sale and purchase falling through however due to the pro-active approach, professionalism and experience of their staff they managed to rescue the sale and work out a solution that met the needs of all the parties involved and allowed my wife ...
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Jun 19,2015
Minithumbup
Mile Wilson
Julie Williams
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Jun 19,2015
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I bought the property using Philip James eight years ago, and sold using them recently. The service is excellent- always on the phone to answer any queries, and rates were very competitive. I would recommend them to others....
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Jun 19,2015
Minithumbup
Franca Carbone
Lisa Aspinall
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Jun 19,2015
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After many months of having our property on the market with Your Move and very poor service throughout that time, we got in touch with Franca who came to see us very quickly. We are only sorry we didn't go to Philip James Wilson first. The quality of the sale brochure and the adverts was excellent. Franca understood our circumstances and took account of them. The house was sold so quickly, at the price we wanted to achieve - we were amazed and very grateful. Lisa's follow up work in completi...
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Comment on agent fees
Much cheaper than other agents in the area, with far superior production of marketing materials - so very happy.
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Jun 18,2015
Minithumbup
Libby Nobbs
caroline
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Jun 18,2015
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I dealt with Libby and Caroline and from the off they were very professional, helpful and approachable. They guided me through the selling process and kept my updated from viewings to completion. I would highly recommend them....
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Jun 17,2015
Minithumbup
Mark diamond
caroline
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Jun 17,2015
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Mark was extremely helpful when viewing and selecting properties and Caroline liaised brilliantly with both parties & solicitors during the purchase....
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Jun 17,2015
Minithumbup
Libby Nobbs
caroline
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Jun 17,2015
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Libby Nobbs and her team were extremely professional. She worked extremely hard to get me the best deal. However, buyer decided to walk out at the last minute. This episode , instead of demotivating her, she lived up to her words and within short span of time, got me even better deal. Since I was overseas, she and her team went out of the way to iron out any issues between Solicitors/Buyer and went beyond call of duty to ensure that completion is made smoothly. Thoughhet whole team was very dedi...
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Comment on agent fees
Very Approriate
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Jun 17,2015
Minithumbup
Libby Nobbs
Rob Cuffe
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Jun 17,2015
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Wanted to purchase a buy to let property. Viewed on the same day as my first enquiry to Philip James 18 April 15. Completed on the purchase on 26 May 15. Libby was very helpful in helping organising to have the flat furnished. I completed the rental agreement on 1 June 15 and I was informed by Rob on 8 June 15 that tenants had been secured to start rental from 30 June 15. All surprisingly stress free. Thank you...
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Comment on agent fees
Fees seemed reasonable
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Jun 15,2015
Minithumbup
Danielle Beswick
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Jun 15,2015
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Efficent and curteous, i am very happy with the service provided, sorted out new contracts with my tenants with minimal amount of input from me,which was great....
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Jun 11,2015
Minithumbdown
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Jun 11,2015
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Absolutely disgusting letting agent . All very nice when you go to sign up. I let from them for 2 years and they didn't want to do any repairs without chasing on a daily basis for weeks at a time . They also ignore all your emails and phone calls .. saying they will get back to you and don't .They charge for everything .... every time you sign a tenancy agreement it's another ƒÂ¯¿½280 then they went to sell the flat without telling us . I only found out as I got a call about a buyer by mist...
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What agent could do to change your mind?
Astronomical ƒâ€š‚£280 every 6 or 12 months to sign a tenancy agreement that they email to you is ridiculous. Be aware they charge for everything
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Comment on agent fees
Astronomical ƒâ€š‚£280 every 6 or 12 months to sign a tenancy agreement that they email to you is ridiculous. Be aware they charge for everything
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Jun 10,2015
Minithumbup
Lisa Aspinall
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Jun 10,2015
1 people found
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Our house purchase experience with Lisa at Philip James (Heaton Moor Branch) was a welcome breath of fresh air! We had seamless help & support every step of the way.. from survey's, required works & much more - as first time buyers this was a huge relief and far over and above what may be expected. Lisa's level of professionalism, expert knowledge & friendly manner have been outstanding - throughout all stages of our purchase Lisa kept us up to date, gave advice and was always ava...
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Jun 04,2015
Minithumbdown
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