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Philip James is one of Greater Manchester’s largest independent chains of estate agents. Every year we sell over £100 million worth of homes and manage over £400 million worth of rental p Read full description...Philip James is one of Greater Manchester’s largest independent chains of estate agents. Every year we sell over £100 million worth of homes and manage over £400 million worth of rental property.

Our dedicated, 55-strong team – which includes some of the industry’s most experienced and respected sales, lettings and financial professionals – is committed to providing a first class service to our customer base.
 
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Properties for sale
Properties for rent
Nov 30,2016
Minithumbdown
By:
Nov 30,2016
0 people found
this helpful
Absolutely awful for student renters. Our house is damp and mouldy it literally made me ill for months. We have no working fire alarm and no back gate!! We contacted the office regularly but did not receive any assistance for month. Do not trust Kate Farmer or Dan Smith they are both liars. Do not rent from here unless you want to get asthma from a mouldy house :/...
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Comment on agent fees
BAD
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Nov 15,2016
Minithumbdown
By:
Nov 15,2016
1 people found
this helpful
The agency were super unhelpful, I arranged a viewing and no one turned up so I called to check and they stated that the person had contacted us by phone and email to advise they were going to be showing the property 15 minutes earlier. We had no phone calls, no emails, no texts, absolutely nothing. And the woman on the phone was extremely rude and unpleasant. Didn't want to help and made it a horrible experience for us. We will not be using this service, and I would recommend going to a differe...
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Oct 22,2016
Minithumbdown
By:
Oct 22,2016
1 people found
this helpful
AVOID THIS COMPANY AT ALL COSTS! - Absolutely appalling customer service from this company. Happy to take your rent (which was paid on time, every time for my 5 year tenancy) but not interested in anything else. I have just been charged £30 the refund of a standing order which went out after I moved out and to top it off they're sending me a cheque! This gives you an idea of the kind of profit hungry, faceless company they are. Complained numerous times about things that were wrong wi...
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Comment on agent fees
Verging on the obsurd
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Oct 13,2016
Minithumbup
By:
Oct 13,2016
0 people found
this helpful
Recently purchased a house from Philip James and liasesd with Julie Williams and the team, they was all professional and kept us informed regular...
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Comment on agent fees
Very reasonable
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Oct 11,2016
Minithumbup
By:
Oct 11,2016
0 people found
this helpful
Marc is an excellent ambassador for Philip James - he's responsive, informative & patient. He was available to discuss my property and provided an excellent service all round....
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Comment on agent fees
Competitive
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Oct 06,2016
Minithumbup
By:
Oct 06,2016
0 people found
this helpful
I am in the process of moving out of my flat and a new tenant is taking up the remainder of my tenancy with my previous flatmate. Kate has been a great help, organising the entire changeover, and has been really friendly and approachable throughout. I have found her to be very proactive and organised and it's made the process as smooth as it possibly can be. I would recommend using Philip James for the way they have handled the changeover and I would particularly like to thank Kate for all h...
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Comment on agent fees
The agent's fees are market standard.
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Sep 15,2016
Minithumbup
By:
Sep 15,2016
0 people found
this helpful
The team at Withington have been great. Kate has been excellent and an integral part of moving into our new home. Her attention to detail, professionalism and willingness to execute all elements of settling into a new home is second to none. Of real note is Kate's ability to go over and above and has made the move so exciting. I thoroughly recommend Kate in any capacity....
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Aug 12,2016
Minithumbup
By:
Aug 12,2016
0 people found
this helpful
Jemma provided excellent service when organising refurbishments in between tenants. Great communication and rapid updates during the move out process....
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Aug 03,2016
Minithumbup
By:
Aug 03,2016
0 people found
this helpful
From start to finish, Franca & Lisa displayed total professionalism. They kept us well informed at every stage of the selling process. The property was sold within a fortnight of it going on the market. I will highly recommend Philip James to all my family and friends....
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Comment on agent fees
Excellent - very good value for money.
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Aug 03,2016
Minithumbdown
By:
Aug 03,2016
4 people found
this helpful
Rude, incompetent, rip off company. Absolutely terrible customer service throughout 2 year tenancy. Each new person moving in also experienced the disorganisation and ill manners of this company. AVOID...
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Comment on agent fees
Extremely high for extremely little work
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Jul 31,2016
Minithumbup
By:
Jul 31,2016
0 people found
this helpful
My first point of contact was with Franca Carbone. I contacted her regarding viewing a property I had seen on Rightmove. She worked very quickly in getting me an appointment and I was viewing by the next day. Lisa Aspinall then took over from Franca and dealt with us purchasing the property. She was very professional but friendly and made us feel like nothing was too much trouble and like we were the only clients she was dealing with, even though we know this isn't the case. Any queries or quest...
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Jul 31,2016
Minithumbup
By:
Jul 31,2016
0 people found
this helpful
We had great service - after a quick and accurate valuation, the house was on the market and sold, over asking price, within the week!...
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Comment on agent fees
Very competitive
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Jul 25,2016
Minithumbup
By:
Jul 25,2016
0 people found
this helpful
From the initial property viewing through to the moving in date Jemma was on hand to answer any questions and ensure everything went smoothly. If you are looking for property in Manchester, I would highly recommend the Philip James Partnership, and Jemma's outstanding customer service....
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Jul 22,2016
Minithumbup
By:
Jul 22,2016
0 people found
this helpful
Lisa was very helpful and supportive throughout the sale and purchase of our property and I would definately recommend this Estage Agents....
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Comment on agent fees
The fees were very competative
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Jul 22,2016
Minithumbup
By:
Jul 22,2016
0 people found
this helpful
Can't thank Lisa enough she made my life so easy for me always keeping the ball rolling. Every time i answered the phone i knew she had a update for me of how things have progressed. I wouldn't have my property if it wasn't for Lisa she was always so patient and helpful. All i can say is i recommend Lisa very highly and I'm sure anyone who has Lisa on there side will be as happy as i am....
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Comment on agent fees
Amazing i can't thank you enough
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Jul 20,2016
Minithumbup
By:
Jul 20,2016
0 people found
this helpful
I was sceptical about going with a high street agent being in digital myself and had checked out all the high street rivals as well as the online firms. I am so glad I went for the traditional route. The sale was easy and probably would have been the same whoever we went with, but the progression and chain management was amazing. I never realised how important this was having never been in a chain before. Rob helped on a near daily basis and was on top of every detail. Thanks all!...
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Comment on agent fees
Fee was great value for money in the end- although I didn't know how good it was at the time!
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Jul 17,2016
Minithumbup
By:
Jul 17,2016
0 people found
this helpful
Along with the rest of the team, I found Julie fully understood the enormity of the task I had undertaken in selling the family home after 40 years in residence. Explanations were given clearly and patiently and I felt supported at all times....
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Comment on agent fees
The fees were very competitive and contributed to my decision to use the firm.
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Jul 16,2016
Minithumbup
By:
Jul 16,2016
0 people found
this helpful
I would firstly like to thank Franca for the quick response and help when I first made contact. I was then passed to Lisa who dealt with the purchase from start to finish and I can't thank you enough for your help and promp response with any questions or queries I had along the way. You made the experience a lot easier for me and my husband. Thank you xx...
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Jul 14,2016
Minithumbup
By:
Jul 14,2016
0 people found
this helpful
I bought a derelict (somewhat to my surprise )flat in Manchester at auction . This was my first purchase up North.Philip James were excellent in every respect in helping me remedy the situation. Rob Cuffe advised me on the strategy and inherent values. How much it was worth as was, how much in a finished state , how much to refurb and what it could rent for. All his predictions turned out to be spot on. Dan Smith advised me on builder selection and works specification, negotiated a reasonable...
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Comment on agent fees
Reasonable for all the effort put in.
Was this helpful? Yes
Jul 14,2016
Minithumbup
By:
Jul 14,2016
0 people found
this helpful
I have been using Philip James Partnership for 12 years and I have found them to be superbly efficient. Rob Cuffe letting manager has a great handle on the Manchester property market and has organised my lettings with a minimum of fuss....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 13,2016
Minithumbup
By:
Jul 13,2016
0 people found
this helpful
Lisa handled our sale after sales negotiations had been agreed. What I liked about Phillip James as oppose to other agents is that they have a department dedicated to this phase of the sale. Lisa was easily contactable, on the occasion she was not available her colleague Julie was up to date on our sale. As we were about to exchange the person at the bottom of the chain started to be difficult causing everyone delays. Lisa helped advise on how to deal with this and put up with my many phone cal...
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Comment on agent fees
Good and fair
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Jul 12,2016
Minithumbup
By:
Jul 12,2016
0 people found
this helpful
clear plan from the start. staff accessible if there are questions needed answering. everything came as planned. staff were quick to respond to problems with electrical items in the property and rectified it in a timely manner. keys are handed over at agency office rather than apartment itself. would have preferred keys to be handed over on the property itself so that any issues or immediate problems can be identified on the spot - noted there's 7 days to inform any problem otherwise....
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Comment on agent fees
Price's slightly higher than most other agents, but given that everything turned out as planned, wouldn't mind paying this.
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Jul 12,2016
Minithumbup
By:
Jul 12,2016
0 people found
this helpful
Fantastic customer service. After being in an awkward situation, Jemma really helped to organise and sort various property viewings and paperwork in such a short turn around that it took so much stress away. And also, didn't mind me popping into the office or calling every hour panicking about being unorganised! Thanks so much for all your help!...
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Comment on agent fees
Fair
Was this helpful? Yes
Jul 11,2016
Minithumbup
By:
Jul 11,2016
0 people found
this helpful
Always personable, Jemma bridges the gap between excellent professionalism and a friendly attitude without overfamiliarity. Her knowledge and advice have been a great help to us. We have never misunderstood anything thing she says and she ensures that the information she gives us is always quite clear. She always carries out our requests promptly and makes sure she fully understands what we are asking of her. She keeps us well and fully informed of progress on all matters she is dealing with ...
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Comment on agent fees
Fees as negotiated
Was this helpful? Yes
Jul 08,2016
Minithumbup
By:
Jul 08,2016
0 people found
this helpful
Rob was extremely friendly and helpful. He offered a professional service and dealt with all matters efficiently. He gave me very detailed instructions about the property when I completed, which made it much easier when I first visited the property....
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Jul 07,2016
Minithumbup
By:
Jul 07,2016
0 people found
this helpful
I've been using Philip James for years and have never had a single problem with them. They find good tenants fast and sort out problems with minimal fuss. If you're a prospective Landlord looking for a good Letting Agent, I'd highly recommend them!...
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Jul 07,2016
Minithumbup
By:
Jul 07,2016
0 people found
this helpful
Jemma has been extremely professional and efficient in finding a tenant for our apartment. She has been very helpful with everything involved in the before and after stages. We are extremely happy with the services provided and the fees were very reasonably priced. We will definitely be using Jemma's services again in the future....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Jul 07,2016
Minithumbup
By:
Jul 07,2016
0 people found
this helpful
Jemma was incredibly helpful and efficient. We rented a apartment in Deansgate from Philip James, and Jemma worked very fast for our case! Papers signed and photocopied on Wednesday morning, keys handed over on Thursday morning. Friendly, efficient and professional. Highly recommended!...
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Comment on agent fees
-
Was this helpful? Yes
Jul 06,2016
Minithumbup
By:
Jul 06,2016
0 people found
this helpful
Both Tony and Rob were excellent to deal with from the outset. Clear and speedy communication was maintained at all times. Highly recommend....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 06,2016
Minithumbup
By:
Jul 06,2016
2 people found
this helpful
I used Philip James to rent an apartment and must say the service we received from Jemma was second to none. Nothing was ever to much trouble. There were numerous times when I had a query or panic and Jemma was straight on the case and resolved within minutes. What's more is that even when we moved in and out Jemma emailed to wish us the best of luck in the future, from my experience you do not get many who go to this level to help, added to the fact Jemma was always bubbly and engaging I would ...
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Comment on agent fees
Fees more than other agencies, however, they are reactive to clients needs.
Was this helpful? Yes



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Firm rankings



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147 - 151 Burton Road, Manchester M20 1LD
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679 Wilmslow Road, Manchester M20 6RA
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293 Deansgate, Manchester M3 4EW
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show all branches (5)
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218 Heaton Moor RoadHeaton Moor, Stockport SK4 4DU
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Withington
412 Wilmslow RoadWithington, Manchester M20 3BW
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