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    Abdel Lachgar
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    Victoria Collis
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    Edward Gormley
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    Nital Budhia
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    Nital Buhia
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    Nital Bhudia
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    Jo Allen
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    Nita Bhudia
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    Laura Norris
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    Nancy Alabo
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    Vayia Georgiou
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    Albertus.Wierenga
We are a lettings and management only business focusing on the Islington, City and east London markets. We have been in business since 1986 and have an established track record of providing high quali Read full description...We are a lettings and management only business focusing on the Islington, City and east London markets. We have been in business since 1986 and have an established track record of providing high quality service to both our landlords and tenants alike. We are registered with the DPS and mydeposit schemes and are also ARLA accredited.
Jun 07,2016
Minithumbup
Edward Gormley
By:
Jun 07,2016
0 people found
this helpful
Very happy with Ed's work on a sale of apartment. He was instrumental to quick and successful turnaround of the transaction liaising between seller / buyers / solicitors and other parties involved to ensure shortest timeframe. Very high degree of integrity - would recommend using PG services going forward....
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Mar 18,2016
Minithumbup
Albertus.Wierenga
By:
Mar 18,2016
0 people found
this helpful
We have dealt with PG Estates and Mr.Gormly for almost ten years. They have always dealt with the management and letting of our apartment efficiently,speedily and correctly.The contact with all their staff has been very pleasant.If you want a trustworthy letting agent look no further....
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Comment on agent fees
correct
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Mar 15,2016
Minithumbup
By:
Mar 15,2016
0 people found
this helpful
I was advised by PG Estates and always found them to be very professional and courteous in the way they operate. I wouldn't hesitate to recommend them to other people looking to rent in Islington...
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Feb 29,2016
Minithumbdown
Edward Gormley
Abdel Lachgar
By:
Feb 29,2016
2 people found
this helpful
Avoid this agent if you are a tenant. They take a lot of time to fix issues, are unprofessional and lack honesty....
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What agent could do to change your mind?
When it is bad, it is always too expensive
Attached Files
Comment on agent fees
When it is bad, it is always too expensive
Was this helpful? Yes
Apr 22,2015
Minithumbup
Vayia Georgiou
Jo Allen
By:
Apr 22,2015
0 people found
this helpful
Vayia from PG Estate was very helpful and kind to make out check in and check out as smooth as possible. PG also managed the viewing for next tenants with minimum disruption for us which was very much appreciated....
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Apr 15,2015
Minithumbup
Nital Bhudia
Nancy Alabo
By:
Apr 15,2015
0 people found
this helpful
My experience renting a flat through PG States was great. I would like to thank Nital, Florence, Nancy and Ed for all the attention given and competency provided. Every single problem was quickly address with their support. I sincerely recommend the PG States for anyone keen to rent a property with a solid company. All the best!...
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Mar 17,2015
Minithumbup
By:
Mar 17,2015
0 people found
this helpful
The House i was living for 3.5 years was being managed by PG Estates. They are very responsive to our communications and try to resolve all the issues the soonest possible, most of them the same day as they have very capable Handyman who attends on request. I would recommend them for any landlord wanting to let their property....
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Jul 15,2014
Minithumbdown
Nancy Alabo
By:
Jul 15,2014
1 people found
this helpful
I've found the level of service from PG Estates nothing less than abhorrent. Emails are consistently not replied to and when they have tried to contact me and my flatmate they have neglected to include one of us on the email. This was the case with a renewal email where my flatmate had no idea it had been sent until 10 days later when I was able to tell her after I'd both been travelling for business. When I said I wanted to leave I was given no guidance, no reply to an email asking for guida...
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Jul 07,2014
Minithumbup
By:
Jul 07,2014
0 people found
this helpful
The people from the agency have always answered my questions on short notice and have treated the start and end of lease with due diligence. They have been precise and helpful. No problems whatsoever....
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Feb 04,2014
Minithumbup
Edward Gormley
By:
Feb 04,2014
0 people found
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21st January 2014 Mr E Gormley PG Estates 350 Upper Street London N1 0PD Dear Ed, It is now twelve months since we switched the management of our portfolio of properties from our previous managing agent (a national chain) to your company. The change has been a transformation to us, and as a result our lives have been far more relaxed. Your company has many strong points, but in particular we have found: 1. You have a small, tight-knit, organisation with approachable, friend...
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Nov 22,2013
Minithumbup
Edward Gormley
By:
Nov 22,2013
1 people found
this helpful
I own two flats in Islington which are fully managed by PG estates. Unlike many companies, they offer a hands on personal service where you know your property is being handled efficiently and with care. I would recommend them to anyone as being trustworthy and highly efficient. They go the extra mile to add value to their service and every member of staff I have dealt with from management,accounts and the maintenance side of things have been really excellent. They take all the hassle and worry...
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Nov 01,2013
Minithumbdown
By:
Nov 01,2013
2 people found
this helpful
I am no longer a tenant of this dreadful company and hateful property...thankfully, but I felt I had to leave a message to warn other people with regards to the agent and property! Firstly the viewing was a pressured experience where the agent had purposely invited many prospective parties to view at the same time, a really horrid pressured situation as you are so aware of how quickly properties are let in this area....really not fair or professional.I should really have left at that point. So...
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What agent could do to change your mind?
Don\'t accept properties on to your books that have anti-social or other issues that are going to make prospective tenants lives a misery. Make landlords accountable and ensure they resolve any issues before you will represent their property. Stop multiple party viewings, it really is unprofessional and doesn\'t give people a chance to think clearly about the situation.
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Jul 28,2013
Minithumbup
Nital Bhudia
Laura Norris
By:
Jul 28,2013
0 people found
this helpful
We used PGEstate to find a house to rent in December 2012. We had nothing particular to say about PGEstate until a few days ago: We had an important issue about water leaking from the guttering into one of the rooms. We contacted PGEstate: a person was sent on the day we reported the issue, and the problem was fixed a few days after that. We really appreciated the excellent reactivity, and would like to thank PGEstate for that....
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Jul 09,2013
Minithumbup
Edward Gormley
By:
Jul 09,2013
0 people found
this helpful
They managed the flat for the owner who passed away and after his demise there were complications with the settlement of the estate. They were always very willing to provide help and information even 3 years after they no longer managed the flat nor they were receiving any fees for it. All the information required was provided quickly and free. I would have no hesitation in using them again....
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Jun 26,2013
Minithumbup
Edward Gormley
By:
Jun 26,2013
0 people found
this helpful
I have know PG Estate team for more than 4 years and they are excellent in service and top class professionals who have demonstrated they are genuinely care about their clients (regardless tenants or landlord). Ed Gormley is a great team leader and well respected by his team and his clients on his dedication and drive to be best in class for what they do....
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Jun 06,2013
Minithumbup
Abdel Lachgar
Laura Norris
By:
Jun 06,2013
0 people found
this helpful
I am an overseas landlord who has several properties that have all been managed by PG for many many years. I cannot fault the service from them and they go above and beyond the call of duty to help manage these for us. They have helped me to furnish apartments, are pro-active and also absolutely fair and honest to both the landlord and tenant. Any issues that may arise are dealt with speedily. There isn\'t enough room here to name all the PG staff but I can assure you that all are extremely ...
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May 13,2013
Minithumbup
Edward Gormley
Victoria Collis
By:
May 13,2013
0 people found
this helpful
We have taken two riverside properties through PG Estates and have been tenants with them since 2010. As a landlord myself, I decided to rent out my own home in West hampstead and move to the river in rented accomodation for a few years. PG Estates have looked after us as tenants during this time and I have found their service second to nonne. They are fair, transparent, efficient and down to earth. Any minor issues we have experinced have been dealt with in days and they act as an impartial and...
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Apr 10,2013
Minithumbup
Edward Gormley
By:
Apr 10,2013
0 people found
this helpful
I rented my flat in Islington for 4 years with PG Estates and was very happy with the service they provided. They were always a pleasure to deal with, and they managed my property very professionally and efficiently. Both myself and my tenants were delighted to work with Ed and his team. I have recommended PG Estates to friends who have also been very happy with them. I have known Ed for many years and have seen his business expand and become more and more successful. I think this is because the...
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Was this helpful? Yes
Apr 10,2013
Minithumbup
Edward Gormley
Nital Bhudia
By:
Apr 10,2013
0 people found
this helpful
Always incredibly responsive, polite and helpful. Have gone out of their way to help me on things they didnt necessarily need to - eg getting historical details of rental income for tax return. Seem to have excellent record keeping and administrative processes - far better than the predecessor organisation they took over from....
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Mar 26,2013
Minithumbup
Edward Gormley
By:
Mar 26,2013
0 people found
this helpful
Ed Gormley and PG Estates have been our agent since my late wife bought the flat in 1990, and we served overseas in the Foreign Service. Their service has been exemplary. Problems have been dealt with quickly. New tenants found quickly and have never been a problem. Full marks to PG Estates, ed and his whole team. Not complaints whatsoever....
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Mar 20,2013
Minithumbup
By:
Mar 20,2013
0 people found
this helpful
PG Estates was very professional and reactive. The process was quick and transparent. Laura who I have been dealing is very friendly and on top of things....
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Mar 13,2013
Minithumbup
By:
Mar 13,2013
0 people found
this helpful
Very straight forward to deal with, and upfront about management issues. So far tenants found and vetted by pg have been very good. Costs have been reasonable and nothing hidden....
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Mar 13,2013
Minithumbup
By:
Mar 13,2013
0 people found
this helpful
PG Estates have been handling the letting of my property since 2007. I\'ve found them to be very efficient in finding tenants, collecting rent and dealing with any repairs and issues. I spend some of my time out of the country and they\'ve also been very flexible and helpful in contacting me as and when any issues arise. I\'d have no hesitation in recommending PG Estates highly....
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Mar 11,2013
Minithumbup
Edward Gormley
Abdel Lachgar
By:
Mar 11,2013
1 people found
this helpful
I have been using PG Estates for well over a decade and have nothing but praise for the fast, friendly and extremely efficient service they provide. If there is a problem they contact me and then deal with it: everything one could want from a managing agent. Sasha Devas...
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Mar 02,2013
Minithumbup
Edward Gormley
By:
Mar 02,2013
0 people found
this helpful
PG Estates Islington have managed my property in North London for the last 18-months. They quickly fix any maintenance/issues at the property and they take the time to find tenants that meet my criteria. Overall I experience a professional and personal service, from Ed and a team that care. I would highly recommend them....
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Feb 26,2013
Minithumbup
By:
Feb 26,2013
0 people found
this helpful
PG Estates has been my letting agent for approximately twelve years and we have a good working relationship. In spite of the company expanding, many of the staff have remained the same and I find them very friendly and helpful. What is more, several of my tenants have said how much more agreeable they were to deal with than some other agents!...
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Feb 26,2013
Minithumbup
Edward Gormley
Laura Norris
By:
Feb 26,2013
0 people found
this helpful
We have used PG Estate for over 13 years and they have been great. Ed Gormley and team are a pleasure to deal with. Any problems they sort it out to best for both tenant and landlord!...
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Feb 25,2013
Minithumbup
Edward Gormley
Nital Budhia
By:
Feb 25,2013
0 people found
this helpful
Agent manages the flat -letting, annual survey of letting-rates. Manages contact to tenant very good. Provides excellent builder-service for repair-works....
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Feb 18,2013
Minithumbup
By:
Feb 18,2013
1 people found
this helpful
We have a number of properties in the Spitalfields / Shoreditch area which have been let and managed by PG Estates since they took over our original agents in 2008. We have always found them to be very effective in dealing with issues in a timely fashion and ensuring both we and the tenants are kept abreast of what is happening. PG Estates have also been very good at ensuring we have minimal void periods and market level rents. We feel the rates they charge are very reasonable and in a crowded m...
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Feb 18,2013
Minithumbup
By:
Feb 18,2013
0 people found
this helpful
We have been with PG Estates for nearly ten years and they have provided a consistently professional service. They have competently managed our tenants and their needs, from buying new furniture to fixing & repairing. I have always felt confident that our flat is in good hands, which is important since I live overseas, and most importantly we have never had our flat empty for more than a month (which was to carry out refurbishments). Overall we have been very happy with their services....
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Feb 15,2013
Minithumbup
By:
Feb 15,2013
0 people found
this helpful
PG took over the lettings and management of my property when they acquired my former agents several years back. I have never met any of them, but found all of their staff courteous and efficient over the phone. Their advice has been considered and sound, and they do what they say they will do, quickly....
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Feb 15,2013
Minithumbup
By:
Feb 15,2013
0 people found
this helpful
PG are efficient, prompt and responsive. That has been much appreciated, especially when it comes to a tenant moving out and seeking a new one....
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Feb 14,2013
Minithumbup
By:
Feb 14,2013
0 people found
this helpful
Extremely helpful and flexible with the whole process of referencing, contract signing and exchanging of keys which made it a very smooth process of moving. Had a problem with the water pressure when first moved in and they acted and responded quickly. Everyone who we\'ve dealt with have been friendly and conscious to help out as much as possible with our requests/problems! Overall, had a very good experience with PG Estates, would recommend them to anyone....
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Feb 10,2013
Minithumbup
Edward Gormley
Nital Bhudia
By:
Feb 10,2013
0 people found
this helpful
I have rented out my flat in Tufnell Park through PG Estates for at least 13 years, when I moved overseas. The main reason I use PG Estates is that they are proactive. They organise everything. All with minimum fuss. I would definitely recommend them....
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Feb 06,2013
Minithumbup
Edward Gormley
Victoria Collis
By:
Feb 06,2013
0 people found
this helpful
PG Estates staff members, most of all, Ed Gormley is very helpful, polite and genuinely care for Landlords and tenants. He would keep first class attention and would go out of his ways to help and advise....
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Feb 06,2013
Minithumbup
Victoria Collis
Nital Bhudia
By:
Feb 06,2013
0 people found
this helpful
They are excellent, responsive and communicate effectively, which is very important as I\'m often abroad. They always get reasonable quotes for any repair work, and work hard to source good tenants. They offer a much more personable service than many larger/ well known agents....
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Feb 05,2013
Minithumbup
By:
Feb 05,2013
0 people found
this helpful
Excellent letting agent, Thoroughly helpful, informative, and caring of tenants needs. First time renting in London and felt very welcome from the moment we viewed the flat. Extremely quick turnover, viewed the flat on a Tuesday and had moved in by the following Sunday. Good management team, our shower pressure wasn\'t working properly and it got fixed the next day. Overall positive feedback, myself and my girlfriend would highly recommend PG estates....
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Feb 05,2013
Minithumbup
Edward Gormley
By:
Feb 05,2013
0 people found
this helpful
P G Estates have looked after my rental property for over 20 years and I have always received excellent service from Ed Gormley and his father before him. P G Estates deal with finding tenants (never had a problem) collecting the rent and maintainig the property leaving me free to pursue my interests in Norfolk. When the property required a complete refubishment 2 years ago PG efficently managed and oversaw the whole project bringing it in within budget and on time. As a Landlord I would whole...
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Feb 05,2013
Minithumbup
By:
Feb 05,2013
0 people found
this helpful
I have been using P G Estates to mange my property in N5 since 1997. During this time I have found their service to be professional and extremely competent. One of the original attractions of using them as an agent was their personal service. I\'m pleased to note that they have managed to maintain this even as they have grown and expanded. I have no hesitation recommending them....
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Feb 04,2013
Minithumbup
By:
Feb 04,2013
0 people found
this helpful
The staff at PG have always done the basics well, i.e. kept the property let at market rate and have ensured timely and accurate payments. In addition, they kept on top of a tricky insurance claim against the neighbours whose plumbing leaked frequently,with the result that repairs were comppleted at no cost to me....
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Feb 04,2013
Minithumbup
Edward Gormley
By:
Feb 04,2013
0 people found
this helpful
Ed and his staff all provide a personal touch which I value very much. I have complete confidence in PG Estates as a team, I have had no cause for complaint or anxiety since I first took them my business over ten years ago....
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Feb 04,2013
Minithumbup
By:
Feb 04,2013
0 people found
this helpful
Excellent service in all fields of letting and property management. Polite, efficient, friendly, reliable, helpful, thorough, and reassuringly professional. I have been really happy with PG estates for several years. They have not once given me cause to complain....
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Feb 03,2013
Minithumbup
By:
Feb 03,2013
0 people found
this helpful
I have been with PG estates for several years and have always received excellent, personal service and I can highly recommend them....
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Feb 01,2013
Minithumbup
By:
Feb 01,2013
0 people found
this helpful
The agents are considerate and helpful. The only thing I would like them to work on is to publish the monthly rental statement on time....
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Feb 01,2013
Minithumbup
Edward Gormley
Nital Bhudia
By:
Feb 01,2013
0 people found
this helpful
I have been a client of PG Estates for over a decade and have watched them grow steadily whilst retaining the personal touch. They manage four properties for myself and family. From a landlord\'s perspective their strong points are efficient marketing meaning minimal void periods, prompt dealing with maintenance issues (you can use their contractors or your own if you prefer) and they deal with the ever-increasing paperwork associated with the UK rental property market (deposit schemes, invento...
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Feb 01,2013
Minithumbup
By:
Feb 01,2013
0 people found
this helpful
We have found PG Estates to be most efficient, highly competent and very attentive when renting and managing our properties. If there should be any matter arising with regard to a property they are always in prompt communication, and will deal with an issue immediately. PG Estates have always found good, reliable tenants. Highly recommended....
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Feb 01,2013
Minithumbup
By:
Feb 01,2013
0 people found
this helpful
Throughout the period that PG Estates has managed my property,I have received only the very best attention and service. I have often had to travel abroad for extended periods. I would know that the management of my property was in reliable and safe hands, with regard to both receipt of rental and maintenance. The agency have always been careful to contact me about any issues swiftly and I have such trust in them, that I have been able to deal with any matter by return, knowing that they would ac...
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Feb 01,2013
Minithumbup
Edward Gormley
By:
Feb 01,2013
0 people found
this helpful
We have for some years let our property through PG Estates, and we have been very pleased with the way they have managed each letting process, and then managed the property during the let. All the employees we have dealt with have been helpful, and the systems that PG Estates use has kept us informed of what is going on. If something needed to be done we were quickly informed and the problem was sorted in good time and at reasonable cost....
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Feb 01,2013
Minithumbup
Edward Gormley
By:
Feb 01,2013
0 people found
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P G Estates have been letting and managing my property for the past thirty years, from father (|Peter Gormley) to son (Ed Gormley). Ed has taken the business and grown it without ever compromising the absolute decency and integrity that he shares with his father -- and with his team. I have dealt with Ed over the years and found him unfailingly available and helpful and he has picked a very strong team. I know that not only they will represent me, they will also go the extra mile to accommodate ...
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Feb 01,2013
Minithumbup
Edward Gormley
By:
Feb 01,2013
0 people found
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I have working with Ed and his team since 2005. We live and work aborad since 2001 and have let our our family flat during this period. during the period 2001-2005 we did not use an agent and the property gradually got handed down from friends to \'freinds of friends\' as a result the flat itself suffered and we noticed considerable deterioration. in 2005 we renovated and Ed and his team (recommended to us by friends who had used him previously) took over the management of the property. for the ...
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Feb 01,2013
Minithumbup
Edward Gormley
Abdel Lachgar
By:
Feb 01,2013
0 people found
this helpful
I have used PG Estates\' full management service for three years and have found it to be excellent. As a first time landlady, their advice has proven to be extremely useful and I have been pleased with how painless the letting process has been. The team are proactive in keeping up with safety certification, tenancy agreements etc and have consistently taken care to find tenants for me who are reliable and considerate. I particularly chose PG Estates because I like the fact that they are a s...
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Feb 01,2013
Minithumbup
Edward Gormley
By:
Feb 01,2013
0 people found
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the most professonial company all the staff work well together The Boss Ed Gormley is hands on I have used the company for 10 years with absolutely no complaints...
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Jan 31,2013
Minithumbup
Nital Budhia
Edward Gormley
By:
Jan 31,2013
0 people found
this helpful
I have rented out my flat in Islington through PG Estates for five years. I\'m an overseas landlord, living in the US, so rely on them wholly for management of the property. They have, without fail, been efficient, professional, and highly competitive in price for the entire time, dealing seamlessly with the turnover of tenants, repairs in the flat - large and small - and all the issues that arise when you\'re renting out a property and are not on site to oversee it. The flat has never been empt...
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Jan 21,2013
Minithumbup
Edward Gormley
Nital Budhia
By:
Jan 21,2013
0 people found
this helpful
P.G. Estates has been letting my terrace house in Islington since 2001. I first worked with Peter Gormley, Edward\'s father, who was recommended by a professional connection of my late mother\'s. Edward brought the latest technology and managerial expertise to expanding the company, without losing the sense of personal commitment and connection to finding and maintaining good tenants that his father had established. Both Edward and his colleagues, including Nital Budhia, have worked with me clos...
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Jan 21,2013
Minithumbup
By:
Jan 21,2013
0 people found
this helpful
The agents have always been helpful and return my call or email when there is a problem with the house. They also have a very nice handy man that available every time you need help....
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Jan 10,2013
Minithumbup
By:
Jan 10,2013
0 people found
this helpful
I am an overseas landlady and have rented my property with P.G. Estates for about 20 years. It\'s a small local business employing qualified and competent staff and the majority of time I feel as if I am good hands. My experience with them is that they are responsive to any concerns I might have, mainly make sensible decisions on maintenance and make sure those charges are reasonable. I feel they provide good customer service for both tenant and Landlady/lord....
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Jan 10,2013
Minithumbup
By:
Jan 10,2013
0 people found
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Very good agents, I have been with them for several years now and they have always been extremely helpful. They also manage my properties and here too the service is first class. Whenever there is a problem, they intervene immediately. I highly recommend them....
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Jan 09,2013
Minithumbup
Edward Gormley
By:
Jan 09,2013
0 people found
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Ed and the team were very helpful when we first took on the property and accommodated us as we gave notice at our previous flat. Since moving in they have been friendly, helpful and prompt with their correspondence....
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Jan 09,2013
Minithumbup
Jo Allen
By:
Jan 09,2013
0 people found
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We have been very happy with the service provided by Jo in helping us find a tenant for our flat. She has been very professional, has responded quickly to any questions we have had, and has worked very hard in securing a tenant including evening and week-end work during her time off....
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Nov 30,2012
Minithumbdown
By:
Nov 30,2012
1 people found
this helpful
These estate agents are a joke. They could not manage anything with the landlord, they were never on time and they were telling lies all over in order to get me sign the contract as soon as possible. They made me Stay away....
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Oct 13,2012
Minithumbup
Nita Bhudia
Edward Gormley
By:
Oct 13,2012
0 people found
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The agent fully manages my property as I am not based in the UK. They have proven to be excellent in terms of timely responses to issues that have arisen and enlisting the services of reasonably priced plumbers etc. They have also dealt with complaints anout my tenants from neighbours in an efficient and effective way. I have been with them for over 3 years with a couple of changes of tenants and the property has only been empty for a few days between lets. Highly recommended for peace of mind...
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Oct 12,2012
Minithumbup
Edward Gormley
Laura Norris
By:
Oct 12,2012
0 people found
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I have dealt with a number of estate agents in the Spitalfields area over the past 18 years, none of which come up to the standards of P G Estates. The owner Mr Ed Gormley and his staff are efficient,courteous and thoughtful and many, many times have gone the extra mile to help me. His staff are excellent and always answer the phone or return my calls promptly and very importantly any payments of deposits etc .are also made very quickly. P G Estates is relatively small,so one has the real ad...
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Aug 08,2012
Minithumbup
Victoria Collis
By:
Aug 08,2012
0 people found
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Very efficient service from the PG Estates team all round. Absolutely no complaints, great job! A couple of instances include fixing the hot water and replacing a washing machine, all done very quickly and without any problems....
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Jul 22,2012
Minithumbup
Jo Allen
By:
Jul 22,2012
0 people found
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We have been working with Jo at PG Estate for some months now as letting and management agent of our flat. She as always been professional in carry out the job, communicated with us always professionally and efficiently. It is good to know we can get good quality information and advice from her when needed. I would recommend working with Jo and PG Estate if you look for good quality, value for money and professional service....
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Jul 10,2012
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Jo Allen
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Jul 10,2012
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She is always very prompt in her dealings and when a property becomes available for rent she always manages to let it out before the previous tenants leave. We are very happy wih her and always feel she gives us her best and believe she wants to help us fill the property as soon as possible. We have had various offers from other local agents but because of Jo and her service have remained with PG Estates That is all a landlord requires and she always manages to achieve the price we want too....
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Jul 09,2012
Minithumbup
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Jul 09,2012
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I have always found ALL of the PG Estates employee extremely prompt, professional and personal. Having a property to let is a blessing of which I\'m grateful for, but having the time to manageΒ the whole thing just isn\'t part of my reality, so I\'m even more grateful to you guys for making it so effortless. Thanks....
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Jul 06,2012
Minithumbup
Nital Bhudia
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Jul 06,2012
1 people found
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As a landlord who is letting out my own property (which has also been my own home) I need an agent who I can totally trust. PG Estates do everything for me and I can relax knowing that they choose good tenants, have a professional inventory carried out at the beginning of the contract, remind the tenants if they forget to pay their monthly rent, answer all their questions (even the stupid ones like \'how do I turn on the heating?\') They understand that graduate tenants sometimes don\'t know m...
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Jul 01,2012
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Jo Allen
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Jul 01,2012
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We have used Jo at PG Estates for the last 3 lettings of our flat, and each time she has provided an excellent, and very friendly service. I have no hesitation in recommending her and PG Estates for their professionalism, as well as for their understanding of the informal, human, needs of both tenants and landlords....
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Jun 30,2012
Minithumbup
Victoria Collis
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Jun 30,2012
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The best decision we have made was to choose PG Estates, Victoria Collins and her team were a delight. They were not only profesional, as well as very approachable; all of our questions and concern were always heard and taking into consideration. We felt extremely happy during the whole process, and would definitely recommend it to our friends....
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Jun 28,2012
Minithumbup
Nital Bhudia
Jo Allen
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Jun 28,2012
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My property is both managed and marketed by PG Estates. I have always found them to be a responsive, switched-on and a professional organisation. Having worked with other managment companies in the past, P&G are a breath of fresh air. In terms of managing the occassional cost and repairs, I do feel they are an honest broker with the costs fitting the the job in hand. In term of marketing the property a very fast and professional service with regular updates with regard to their marketing...
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Jun 24,2012
Minithumbup
Nital Buhia
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Jun 24,2012
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I am a landlord and have been With PG Estates for years. I have found this agency excellent and absolutly perfect honest and acted with total integriy. All the staff have been courteous and have acted responsibaly at all times and have always called back when requested I have no hesitation in recomending PG Estates...
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Jun 06,2012
Minithumbup
Nital Budhia
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Jun 06,2012
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PG Esates have supported me fantastically well over 8 years letting a property for me in islington. Always attentive and proactive. Just recently when we were changing tenants the whole team worked very quickly to get new tenants, and also really helped in getting all the small things sorted. Victoria and nital worked hard to ensure a seamless change. Thanks very much, i would always recommend pg estates....
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May 31,2012
Minithumbup
Edward Gormley
Nital Budhia
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May 31,2012
0 people found
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I have been a Landlord for many years experience and have been using PG Estates for my property in London for 10 years. I have always found all the staff to be polite courteous and acted always responsibly. What I find incredibly helpful is if they do not know the answer to the query the stff promis to ring back and do so within reasonable time. Iwould recommend this agency for letting and management of properties in London....
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May 25,2012
Minithumbup
Edward Gormley
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May 25,2012
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It is rare that a rental agency manages to distinguish itself in a business full of mediocre firms with little sense of real customer service. But PG Estates stands out as a class act, combining efficiency, courtesy and value for money that makes it a stand-out among London rental agents....
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May 13,2012
Minithumbup
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May 13,2012
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PG Esates have been looking after my property for 6 years now and I\'ve never thought about moving to anyone else. Their staff are friendly real people (no real estate patter here), they respond to queries quickly, and I\'ve never had to worry about my place since they took charge. All maintenace sorted, great tenants, no hidden charges. Feels like an honest company to deal with, would definitely recommend....
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Apr 30,2012
Minithumbup
Edward Gormley
Victoria Collis
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Apr 30,2012
0 people found
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It all started with us calling out of office hours and got a quick response by text, telling us to call the office the day after. So first thing in the morning I did just that. We were so lucky to arrange a viewing the same day. Went to the viewing and met a very sympathetic and professional agent. I\'ve met a couple of agents before, but this service was second to none. Very calm, factual and polite. We immediately knew, that even if we did not get this particular apartment, we would stic...
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Mar 30,2012
Minithumbup
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Mar 30,2012
0 people found
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We have let our flat through PG Estates for over 6 years and we are happy with the job they do. They are quite efficient and friendly and importantly there are no hidden charges unlike some big name agencies...
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Mar 28,2012
Minithumbup
Victoria Collis
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Mar 28,2012
0 people found
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I have used PG Estates for a number of years now to let my property. In all my dealings with PG Estates, I have always had a great service - which is to find suitable tenants quickly. The process is always professional, the advice genuine, but above all it is conducted in a personal manner....
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Mar 15,2012
Minithumbup
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Mar 15,2012
0 people found
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We would highly recommend PG Estates. We found them to be ultra reliable and completely straightforward, which was a contrast to our experience elsewhere. PG Estates were able to find us an excellent property and we were able to arrange our move with a minimum of fuss due to the help and quick turnaround that we got from them. Victoria and here team were always friendly and were able to deal with all of our requests quickly. We are very happy in our new home and have already recommended ...
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Mar 09,2012
Minithumbup
Victoria Collis
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Mar 09,2012
0 people found
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I found PG Estates to be very helpful and efficient when it came to our tenancy which we took up in late 2011. The service provided was first class ands till continues to be to this day. PG Estates handled everything quickly, efficiently and professionally and even when there were problems on moving in day they were on hand to solve the crisis. I find them to be an extrememly capable and friendly/profressionaly outfit who solve any queries and problems very quickly upon asking which takes all th...
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Feb 28,2012
Minithumbup
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Feb 28,2012
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We found PG Estates after a terrible ordeal of our flat falling through last minute with another agency (David St James who I would profusely not recommend., they still havent paid our money back it's been three weeks..). Victoria at PG estates was aware of the last minute situation and within the same day of viewing we had already put in an offer and Victoria had managed to approve this with the landlord even though he was not in the country. Usually it takes agents a few days to contact the...
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Feb 28,2012
Minithumbup
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Feb 28,2012
0 people found
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I would highly recommend PG Estates. They are true professionals and 'real people' who enjoy helping find the right home for you, they are available to speak to when you need them and go the 'extra mile' to ensure both the Landlord and Tennant is happy. If there are any issues they are dealt with in a prompt manner, by their experienced and professional team. If all Lettings Agents were as attentive and responsive as PG Estates, the whole tenancy experience would be delightful. Thank y...
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Complaints Procedure

Complaints Handling Policy

Our complaints policy
We are committed to providing a high-quality lettings service. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.

If you have a complaint, please contact us with the details. We have nine weeks to consider your complaint. If we have not resolved it within this time you may complain to the Property Ombudsman.

What will happen next?

1. We will send you a letter acknowledging receipt of your complaint within three days of receiving it, enclosing a copy of this procedure.

2. We will then investigate your complaint. This will normally involve passing your complaint to the office manager, who will review your complaint and speak to any relevant member of staff who has dealt with you. She will do this within 15 days of sending you the acknowledgement letter and will send you a detailed written reply to your complaint, including her suggestions for resolving the matter.

3. At this stage, if you are still not satisfied, you should contact us again and we will arrange for Ed Gormley (the director of the company) to review the decision.

4. We will write to you within 15 days of receiving your request for a review, confirming our final position on your complaint and explaining our reasons.

5. If you are still not satisfied, you can then contact the:

The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire SP1 2BP
about your complaint. Normally, you will need to bring a complaint to the Property Ombudsman (www.tpos.co.uk.) within six months of receiving a final written response from us about your complaint (or you becoming aware of it). For further information, you should contact the Property Ombudsman on 01722 333 306 or at admin@tpos.co.uk
Last updated at 2:37 PM 15/03/2014 by ed gormley

Awards won by PG Estates

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London, N1 0QY

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Islington
350 Upper Street, London N1 0QY
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66 Brick Lane, London E1 6RL
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