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    Abdel Lachgar
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    Victoria Collis
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    Edward Gormley
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    Nital Budhia
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    Nital Buhia
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    Nital Bhudia
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    Jo Allen
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    Albertus.Wierenga
We are a lettings and management only business focusing on the Islington, City and east London markets. We have been in business since 1986 and have an established track record of providing high quali Read full description...We are a lettings and management only business focusing on the Islington, City and east London markets. We have been in business since 1986 and have an established track record of providing high quality service to both our landlords and tenants alike. We are registered with the DPS and mydeposit schemes and are also ARLA accredited.
Jun 07,2016
Minithumbup
By:
Jun 07,2016
0 people found
this helpful
Very happy with Ed's work on a sale of apartment. He was instrumental to quick and successful turnaround of the transaction liaising between seller / buyers / solicitors and other parties involved to ensure shortest timeframe. Very high degree of integrity - would recommend using PG services going forward....
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Was this helpful? Yes
Mar 18,2016
Minithumbup
By:
Mar 18,2016
0 people found
this helpful
We have dealt with PG Estates and Mr.Gormly for almost ten years. They have always dealt with the management and letting of our apartment efficiently,speedily and correctly.The contact with all their staff has been very pleasant.If you want a trustworthy letting agent look no further....
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Comment on agent fees
correct
Was this helpful? Yes
Mar 15,2016
Minithumbup
By:
Mar 15,2016
0 people found
this helpful
I was advised by PG Estates and always found them to be very professional and courteous in the way they operate. I wouldn't hesitate to recommend them to other people looking to rent in Islington...
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Was this helpful? Yes
Feb 29,2016
Minithumbdown
By:
Feb 29,2016
1 people found
this helpful
Avoid this agent if you are a tenant. They take a lot of time to fix issues, are unprofessional and lack honesty....
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What agent could do to change your mind?
When it is bad, it is always too expensive
Comment on agent fees
When it is bad, it is always too expensive
Was this helpful? Yes
Apr 22,2015
Minithumbup
By:
Apr 22,2015
0 people found
this helpful
Vayia from PG Estate was very helpful and kind to make out check in and check out as smooth as possible. PG also managed the viewing for next tenants with minimum disruption for us which was very much appreciated....
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Apr 15,2015
Minithumbup
By:
Apr 15,2015
0 people found
this helpful
My experience renting a flat through PG States was great. I would like to thank Nital, Florence, Nancy and Ed for all the attention given and competency provided. Every single problem was quickly address with their support. I sincerely recommend the PG States for anyone keen to rent a property with a solid company. All the best!...
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Was this helpful? Yes
Mar 17,2015
Minithumbup
By:
Mar 17,2015
0 people found
this helpful
The House i was living for 3.5 years was being managed by PG Estates. They are very responsive to our communications and try to resolve all the issues the soonest possible, most of them the same day as they have very capable Handyman who attends on request. I would recommend them for any landlord wanting to let their property....
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Was this helpful? Yes
Jul 15,2014
Minithumbdown
By:
Jul 15,2014
0 people found
this helpful
I've found the level of service from PG Estates nothing less than abhorrent. Emails are consistently not replied to and when they have tried to contact me and my flatmate they have neglected to include one of us on the email. This was the case with a renewal email where my flatmate had no idea it had been sent until 10 days later when I was able to tell her after I'd both been travelling for business. When I said I wanted to leave I was given no guidance, no reply to an email asking for guida...
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Was this helpful? Yes
Jul 07,2014
Minithumbup
By:
Jul 07,2014
0 people found
this helpful
The people from the agency have always answered my questions on short notice and have treated the start and end of lease with due diligence. They have been precise and helpful. No problems whatsoever....
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Feb 04,2014
Minithumbup
By:
Feb 04,2014
0 people found
this helpful
21st January 2014 Mr E Gormley PG Estates 350 Upper Street London N1 0PD Dear Ed, It is now twelve months since we switched the management of our portfolio of properties from our previous managing agent (a national chain) to your company. The change has been a transformation to us, and as a result our lives have been far more relaxed. Your company has many strong points, but in particular we have found: 1. You have a small, tight-knit, organisation with approachable, friend...
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Nov 22,2013
Minithumbup
By:
Nov 22,2013
1 people found
this helpful
I own two flats in Islington which are fully managed by PG estates. Unlike many companies, they offer a hands on personal service where you know your property is being handled efficiently and with care. I would recommend them to anyone as being trustworthy and highly efficient. They go the extra mile to add value to their service and every member of staff I have dealt with from management,accounts and the maintenance side of things have been really excellent. They take all the hassle and worry...
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Was this helpful? Yes
Nov 01,2013
Minithumbdown
By:
Nov 01,2013
1 people found
this helpful
I am no longer a tenant of this dreadful company and hateful property...thankfully, but I felt I had to leave a message to warn other people with regards to the agent and property! Firstly the viewing was a pressured experience where the agent had purposely invited many prospective parties to view at the same time, a really horrid pressured situation as you are so aware of how quickly properties are let in this area....really not fair or professional.I should really have left at that point. So...
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What agent could do to change your mind?
Don\'t accept properties on to your books that have anti-social or other issues that are going to make prospective tenants lives a misery. Make landlords accountable and ensure they resolve any issues before you will represent their property. Stop multiple party viewings, it really is unprofessional and doesn\'t give people a chance to think clearly about the situation.
Was this helpful? Yes
Jul 28,2013
Minithumbup
By:
Jul 28,2013
0 people found
this helpful
We used PGEstate to find a house to rent in December 2012. We had nothing particular to say about PGEstate until a few days ago: We had an important issue about water leaking from the guttering into one of the rooms. We contacted PGEstate: a person was sent on the day we reported the issue, and the problem was fixed a few days after that. We really appreciated the excellent reactivity, and would like to thank PGEstate for that....
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Was this helpful? Yes
Jul 09,2013
Minithumbup
By:
Jul 09,2013
0 people found
this helpful
They managed the flat for the owner who passed away and after his demise there were complications with the settlement of the estate. They were always very willing to provide help and information even 3 years after they no longer managed the flat nor they were receiving any fees for it. All the information required was provided quickly and free. I would have no hesitation in using them again....
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Was this helpful? Yes
Jun 26,2013
Minithumbup
By:
Jun 26,2013
0 people found
this helpful
I have know PG Estate team for more than 4 years and they are excellent in service and top class professionals who have demonstrated they are genuinely care about their clients (regardless tenants or landlord). Ed Gormley is a great team leader and well respected by his team and his clients on his dedication and drive to be best in class for what they do....
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Was this helpful? Yes
Jun 06,2013
Minithumbup
By:
Jun 06,2013
0 people found
this helpful
I am an overseas landlord who has several properties that have all been managed by PG for many many years. I cannot fault the service from them and they go above and beyond the call of duty to help manage these for us. They have helped me to furnish apartments, are pro-active and also absolutely fair and honest to both the landlord and tenant. Any issues that may arise are dealt with speedily. There isn\'t enough room here to name all the PG staff but I can assure you that all are extremely ...
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Was this helpful? Yes
May 13,2013
Minithumbup
By:
May 13,2013
0 people found
this helpful
We have taken two riverside properties through PG Estates and have been tenants with them since 2010. As a landlord myself, I decided to rent out my own home in West hampstead and move to the river in rented accomodation for a few years. PG Estates have looked after us as tenants during this time and I have found their service second to nonne. They are fair, transparent, efficient and down to earth. Any minor issues we have experinced have been dealt with in days and they act as an impartial and...
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Was this helpful? Yes
Apr 10,2013
Minithumbup
By:
Apr 10,2013
0 people found
this helpful
I rented my flat in Islington for 4 years with PG Estates and was very happy with the service they provided. They were always a pleasure to deal with, and they managed my property very professionally and efficiently. Both myself and my tenants were delighted to work with Ed and his team. I have recommended PG Estates to friends who have also been very happy with them. I have known Ed for many years and have seen his business expand and become more and more successful. I think this is because the...
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Was this helpful? Yes
Apr 10,2013
Minithumbup
By:
Apr 10,2013
0 people found
this helpful
Always incredibly responsive, polite and helpful. Have gone out of their way to help me on things they didnt necessarily need to - eg getting historical details of rental income for tax return. Seem to have excellent record keeping and administrative processes - far better than the predecessor organisation they took over from....
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Was this helpful? Yes
Mar 26,2013
Minithumbup
By:
Mar 26,2013
0 people found
this helpful
Ed Gormley and PG Estates have been our agent since my late wife bought the flat in 1990, and we served overseas in the Foreign Service. Their service has been exemplary. Problems have been dealt with quickly. New tenants found quickly and have never been a problem. Full marks to PG Estates, ed and his whole team. Not complaints whatsoever....
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Was this helpful? Yes
Mar 20,2013
Minithumbup
By:
Mar 20,2013
0 people found
this helpful
PG Estates was very professional and reactive. The process was quick and transparent. Laura who I have been dealing is very friendly and on top of things....
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Was this helpful? Yes
Mar 13,2013
Minithumbup
By:
Mar 13,2013
0 people found
this helpful
Very straight forward to deal with, and upfront about management issues. So far tenants found and vetted by pg have been very good. Costs have been reasonable and nothing hidden....
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Was this helpful? Yes
Mar 13,2013
Minithumbup
By:
Mar 13,2013
0 people found
this helpful
PG Estates have been handling the letting of my property since 2007. I\'ve found them to be very efficient in finding tenants, collecting rent and dealing with any repairs and issues. I spend some of my time out of the country and they\'ve also been very flexible and helpful in contacting me as and when any issues arise. I\'d have no hesitation in recommending PG Estates highly....
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Was this helpful? Yes
Mar 11,2013
Minithumbup
By:
Mar 11,2013
1 people found
this helpful
I have been using PG Estates for well over a decade and have nothing but praise for the fast, friendly and extremely efficient service they provide. If there is a problem they contact me and then deal with it: everything one could want from a managing agent. Sasha Devas...
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Was this helpful? Yes
Mar 02,2013
Minithumbup
By:
Mar 02,2013
0 people found
this helpful
PG Estates Islington have managed my property in North London for the last 18-months. They quickly fix any maintenance/issues at the property and they take the time to find tenants that meet my criteria. Overall I experience a professional and personal service, from Ed and a team that care. I would highly recommend them....
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Was this helpful? Yes
Feb 26,2013
Minithumbup
By:
Feb 26,2013
0 people found
this helpful
PG Estates has been my letting agent for approximately twelve years and we have a good working relationship. In spite of the company expanding, many of the staff have remained the same and I find them very friendly and helpful. What is more, several of my tenants have said how much more agreeable they were to deal with than some other agents!...
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Was this helpful? Yes
Feb 26,2013
Minithumbup
By:
Feb 26,2013
0 people found
this helpful
We have used PG Estate for over 13 years and they have been great. Ed Gormley and team are a pleasure to deal with. Any problems they sort it out to best for both tenant and landlord!...
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Was this helpful? Yes
Feb 25,2013
Minithumbup
By:
Feb 25,2013
0 people found
this helpful
Agent manages the flat -letting, annual survey of letting-rates. Manages contact to tenant very good. Provides excellent builder-service for repair-works....
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Was this helpful? Yes
Feb 18,2013
Minithumbup
By:
Feb 18,2013
1 people found
this helpful
We have a number of properties in the Spitalfields / Shoreditch area which have been let and managed by PG Estates since they took over our original agents in 2008. We have always found them to be very effective in dealing with issues in a timely fashion and ensuring both we and the tenants are kept abreast of what is happening. PG Estates have also been very good at ensuring we have minimal void periods and market level rents. We feel the rates they charge are very reasonable and in a crowded m...
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Was this helpful? Yes
Feb 18,2013
Minithumbup
By:
Feb 18,2013
0 people found
this helpful
We have been with PG Estates for nearly ten years and they have provided a consistently professional service. They have competently managed our tenants and their needs, from buying new furniture to fixing & repairing. I have always felt confident that our flat is in good hands, which is important since I live overseas, and most importantly we have never had our flat empty for more than a month (which was to carry out refurbishments). Overall we have been very happy with their services....
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Was this helpful? Yes

ARLA DPS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
56 0 18 4 0 0 1 0 3 0

Job vacancies

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Agent Fees

No fees set.

Complaints Procedure

Complaints Handling Policy

Our complaints policy
We are committed to providing a high-quality lettings service. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.

If you have a complaint, please contact us with the details. We have nine weeks to consider your complaint. If we have not resolved it within this time you may complain to the Property Ombudsman.

What will happen next?

1. We will send you a letter acknowledging receipt of your complaint within three days of receiving it, enclosing a copy of this procedure.

2. We will then investigate your complaint. This will normally involve passing your complaint to the office manager, who will review your complaint and speak to any relevant member of staff who has dealt with you. She will do this within 15 days of sending you the acknowledgement letter and will send you a detailed written reply to your complaint, including her suggestions for resolving the matter.

3. At this stage, if you are still not satisfied, you should contact us again and we will arrange for Ed Gormley (the director of the company) to review the decision.

4. We will write to you within 15 days of receiving your request for a review, confirming our final position on your complaint and explaining our reasons.

5. If you are still not satisfied, you can then contact the:

The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire SP1 2BP
about your complaint. Normally, you will need to bring a complaint to the Property Ombudsman (www.tpos.co.uk.) within six months of receiving a final written response from us about your complaint (or you becoming aware of it). For further information, you should contact the Property Ombudsman on 01722 333 306 or at admin@tpos.co.uk
Last updated at 2:37 PM 15/03/2014 by ed gormley

Awards won by PG Estates

Individual Branch Awards

London, N1 0QY

Firm rankings



Islington
350 Upper Street, London N1 0QY
(51)
Spitalfields
66 Brick Lane, London E1 6RL
(28)

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