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    Stephen Gilbert
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    Raymond Douglas
  • Wendy Peterman
    Wendy Peterman
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    Rory Gallagher
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    Ben Moser
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    Melissa Frietas
  • Garry Hughes
    Garry Hughes
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    Andrea Ricketts
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    Karen Antoniou
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    Maria Dutton
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    Amar Khennache
Petermans was established in 1962 by brothers Sidney and Warner Peterman. Benefiting from offices in Edgware, Herne Hill & recently opening another office in West Dulwich. Today the company is run Read full description...Petermans was established in 1962 by brothers Sidney and Warner Peterman. Benefiting from offices in Edgware, Herne Hill & recently opening another office in West Dulwich. Today the company is run by cousins Howard Peterman and Wendy Peterman. Not only have the directors grown up within the property industry but, our offices have long term members of staff, most of whom have over 7 years' service. Over the years we have developed as a company providing a personal, efficient and honest approach to all our vendors, landlords, applicants and contractors.
Mar 20,2017
Minithumbup
By:
Mar 20,2017
Featured Review
1 people found
this helpful
Melissa Frietas at Petermans Hern Hill office really help up when we were look to purchase our new family flat. We were very undecided about the property and requested to see the flat about 5 times. Melissa was always accommodating and professional. We will definitely use again in the future...
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Comment on agent fees
Really happy with the service we received and will recommend to our friends.
Was this helpful? Yes
Mar 13,2017
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Mar 13,2017
Featured Review
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this helpful
Melissa was professional and pro-active throughout the process of my purchase of a house they were selling as well as being responsive and accommodating to our requests....
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Feb 22,2017
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Feb 22,2017
Featured Review
1 people found
this helpful
It's been an absolute pleasure to deal with the staff at Petermans. They are friendly and have dealt in a professional way to any problem during my tenancy of nearly 5 years at one of their properties. I'm satisfied with my experience with them and I recommend Petermans to other users....
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Feb 09,2017
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Feb 09,2017
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Wendy and her team were very professional and easy to deal with. We always felt that they were doing everything they could to find a buyer and get the sale completed to our timescales - both of which they did quickly. This is our second experience of Petermans and we received the same excellent service both times....
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Comment on agent fees
Fees were very competitive.
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Feb 08,2017
Minithumbup
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Feb 08,2017
Featured Review
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I found Wendy Peterman to be very committed and focused to, not only the nuts and bolts of the sale of my property, but the nuances and sensitivities of negotiation, giving fair advice, and never 'sugaring the pill' or being inappropriately optimistic. It turned this house-selling process, a process which is legendary in its stresses and disappointments, and one which I was personally dreading, into one that was bearable and even interesting. I always felt that my interests were attended to; my...
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Comment on agent fees
Rather high percentage for fees quoted at first, but it turned out the percentage was negotiable in my case.
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By: Wendy Peterman
Feb 08, 2017
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Hi Caroline, thank you for so much for your kind review. We always try to ensure that our Vendors have the most stress free experience and pride ourselves on our knowledge not only of the area and market but the actual sales process. I am glad you feel we gave you a great service. ...
Jan 30,2017
Minithumbup
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Jan 30,2017
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Fantastic service, advice and reminders from the team at Petermans - particularly Wendy and Ben. Thank you for making buying so straight forward and hassle-free....
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Dec 16,2016
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Dec 16,2016
0 people found
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The staff at Petermans are unfailingly approachable, polite and helpful. They helped us to find a lovely rental place quickly, and were very flexible regarding our move requirements. The administration of the letting was completed smoothly with no problems. Petermans are always very easy to deal with, and communicate very clearly and responsively at all times. I would recommend them as a lettings agency without reservation. Special mention to Rory (and Garry) who were a pleasure to deal with...
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Comment on agent fees
The Agent's fees were in line with what we expected.
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Dec 14,2016
Minithumbup
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Dec 14,2016
0 people found
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All the staff have been of a high standard. Extremely pleasant, very helpful and efficient. I've been using Petermans for about 20 years and will continue to do so....
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Comment on agent fees
Fair and reasonable
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Dec 13,2016
Minithumbup
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Dec 13,2016
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Having my late Fathers house to sell, my brother and myself invited most of the agents in the area to come and give us a quote on selling the property. I have not had a house to sell before and was very new to this arena. Petermans was one of the last agents in the area we invited, almost immediately Wendy and Jose' stood out from the rest they were honest, sincere, very clear and very helpful. We explained that we had other agents to see and they left understanding that that we had to make up ...
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Comment on agent fees
Good
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Dec 09,2016
Minithumbup
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Dec 09,2016
0 people found
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Very helpful when buying my first flat - communicated well and answered any queries I had with ease. They also had very good knowledge of the property and block of flats. Would definitely use again....
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Dec 07,2016
Minithumbdown
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Dec 07,2016
0 people found
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Absolutely rude, unresponsive and lousy service. They take your money, fuss about fixing items in the flat and are very rude in their communication. They are also unresponsive and need constant emailing to get a response for an urgent request. Awful agent and I have dealt with my fair share of them....
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Comment on agent fees
Bad for the lack of service offered.
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By: Garry Hughes
Dec 07, 2016
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We are very sorry to hear of the issues that you have raised here. One of the many things Peterman's pride ourselves on is customer care, so it is very disappointing to hear that you have been unhappy with the services that we have provided. I am more than happy to discuss this further with you if you can provide me with some more details so we can address the issues raised. ...
Dec 02,2016
Minithumbup
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Dec 02,2016
0 people found
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I would strongly recommend Petermans Estate Agents. They have recently managed to sell my two bedroom maisonette in Herne Hill for me for a fantastic price to a cash buyer starting a month after BREXIT when no one was doing anything. I honestly believe that without their experience and skills I would still be in the marketing phase. Lovely people of work with, with no egos to manage or truths bent. Straight forward honest and more over, expert in their field. Both my wife and I are delight...
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Comment on agent fees
No problem at all with their fees. Unlike some of the competition who like to negotiate with their clients over the fees, Petermans cut straight to the bottom line. refreshing
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Apr 07,2016
Minithumbup
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Apr 07,2016
0 people found
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I have used Petermans twice in the last year - first to sell my flat, and then to help me find and purchase an investment property with the proceeds. They were great on both occasions - very knowledgable, diligent, open and honest. I mainly worked with Ben Moser, who was incredibly helpful and personable: he really went out of his way to get things done and was always happy to offer advice. My dealings with Wendy Peterman and Paul Kelly were also good. Thanks guys!...
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Comment on agent fees
The vendor fee and finder's fee were both very reasonable and I felt they definitely earned their money!
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By: Ben Moser
Apr 07, 2016
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Thank you for your comments Chloe. It has been great dealing with you in both aspects and I'm really glad we could be of service! ...
Apr 05,2016
Minithumbup
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Apr 05,2016
0 people found
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My partner and I were looking for a property in the Tulse Hill, Herne Hill area and on our search we came across a property with Petermans. Having dealt with many agents our first meeting with Paul immediately put us at ease, he was friendly and professional and not pushy like most estate agents he knew a lot about the flat and anything he didn't know he let us know rather making the information up. He would then ask the seller for the info we required. The sale itself had its fair share of ups...
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Comment on agent fees
Considering how far they went to make the sale happen I would say their fees were well and truly earns their fees, obviously as the buyer I don't know what they're fees were.
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By: Wendy Peterman
Apr 05, 2016
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Thanks for your comments Mike, we are really glad you experienced good service as we feel its as important for a buyer to be looked after as our client the Vendor. ...
Mar 31,2016
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Mar 31,2016
0 people found
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Wendy Peterman acted for us in connection with the sale of our property in Herne Hill. We were delighted with the highly professional service we received from the start of the transaction right through to completion. Wendy was pro-active, reliable, responsive and gave us excellent advice. She was in regular contact with all the parties involved and was able to ensure that good progress was made and deadlines were met. This minimised the stress of the whole process for us . Our solicitor who was...
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Comment on agent fees
Fees charged were reasonable.
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By: Wendy Peterman
Mar 31, 2016
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Hi thank you for your kind comments on our service. As an independent family business reputation is as important to us as the service we give. ...
Jan 15,2016
Minithumbup
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Jan 15,2016
0 people found
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Well-established family run estate agents with whom we have dealt for many years. Garry Hughes, Lettings Manager and the Lettings team provide a highly professional, outstanding service with excellent local knowledge and contacts....
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Dec 06,2015
Minithumbup
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Dec 06,2015
1 people found
this helpful
All the staff at Peterman's were extremely professional, friendly and helpful. We met with 13 estate agents before shortlisting to 4 for valuations - of these 4, Peterman's had done the most thorough research of previous area sales and we felt certain they would deal with our sale efficiently and fairly. They were punctual with viewings and kept us up to date at all times with offers, feedback and future appointments. The photographer was excellent, the website information on our flat well ...
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Nov 24,2015
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Nov 24,2015
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Rory was always there to help us. He worked quickly to make sure that our move went as smoothly as it could. He answered all of our questions and always got back to us. He is a friendly person and it felt like he truly cared about our happiness....
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Nov 18,2015
Minithumbup
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Nov 18,2015
0 people found
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Wendy, Paul and Ben did a fantastic job for me. They were totally professional and straightforward in all their dealings with me and nothing was too much trouble. I would recommend Petermans without reservation to anyone wishing to sell their property....
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Nov 09,2015
Minithumbup
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Nov 09,2015
0 people found
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Paul Kelly and Wendy Peterman were absolutely excellent in assisting with the selling of our property. The first stage (photos, viewings, offer made and accepted) was all handled well and professionally. However, it's the later stage which really made a difference. I was in a chain and stuck in various long delays due to slow solicitors. Both Paul and Wendy spent significant amounts of time chasing lawyers and ensuring the process kept moving. Without their help I have no doubt that I would have...
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Comment on agent fees
Completely fair, well earned!
Was this helpful? Yes
Nov 03,2015
Minithumbup
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Nov 03,2015
0 people found
this helpful
We engaged Petermans 9 years ago to sell a property in Herne Hill and to buy another house. They were professional, polite, excellent communicators, calming and really know the local area and how to guide both sellers and buyers to get to a good deal for all involved. We have recommended them to several friends all of whom have been very pleased with their help and astute advice at such a potentially stressful time. They also get great prices for the property they sell. They have just helped us ...
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Comment on agent fees
they were upfront about costs and kept to them, despite our sale being a complicated leasehold.
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Jul 18,2014
Minithumbdown
By:
Jul 18,2014
1 people found
this helpful
To begin with, they sent a text message with the wrong address for the house viewing, and the agent which I was meeting there was called *, did not take his mobile with him and so he was out of contact. I waited for 20 mins outside the wrong property and decided to visit their office. **He eventually returned and did not apologise, he almost implied I was in the wrong for getting the wrong address. He did however agree to conduct the viewing anyway, but it was very quick as it was now 7pm and...
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Aug 13,2013
Minithumbdown
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Aug 13,2013
1 people found
this helpful
At the beginning Stephen was very polite and friendly giving in tips and suggestion to encourage the sale but when I gave few points of what I was looking for my investment, he lost hi temper treating me not as an investor but as I would be his brother saying "have you got 350k? ok listen I have to go, speak to you later". The day after I received a phone call from his colleague regarding a viewing that few days before I requested using rightmove, this person transfered the phone to St...
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What agent could do to change your mind?
I think that the agency, when calling again and The person realised that was talking to me, should have taken advantage to apologise. Is not about money because many agencies are cowboys and you will get what you are deserving
Attached Files
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By: Emma Benwell
Jan 27, 2017
View all comments (1)
Thank you so much for your feedback it is very important we are aware of this as we are always trying to improve. We are very sorry to hear you were unhappy with the service you received and we will ensure this does not happen again. Kind Regards ...
Aug 12,2009
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Aug 12,2009
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Aug 31,2007
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Aug 31,2007
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NAEA ARLA TDS


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Last updated at 9:51 AM 27/01/2017 by allAgents

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Last updated at 9:51 AM 27/01/2017 by allAgents

Awards won by Petermans

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London, SE24 9NE

Firm rankings



Edgware
8 The Promenade Edgwarebury Lane, London HA8 7JZ
(1)
Herne Hill London
63-65 Herne Hill, London SE24 9NE
(24)
West Dulwich
94 Park Hall Road, London SE21 8BW
(0)

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