Peter Lane & Partners
3.8/5, 33 reviews
67% recommended
89% sales valuation accuracy
93% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction



Property Features

WELCOME TO PETER LANE & PARTNERS St Neots office. Established in 2001 we pride ourselves in being the most successful independent Estate Agency in St Neots offering unrivalled personal service from experienced, mature and highly motivated staff. Your property will be personally handled by a Director of the company and followed through ... show more WELCOME TO PETER LANE & PARTNERS St Neots office. Established in 2001 we pride ourselves in being the most successful independent Estate Agency in St Neots offering unrivalled personal service from experienced, mature and highly motivated staff. Your property will be personally handled by a Director of the company and followed through to completion by a member of our in-house sales progression team.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 89% 93% £92,500 £382,000
Lettings 0% 0% £1,600 £1,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 3 16 3 6 2 0 3
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA TPOS Sales TPOS Lettings
Latest Properties

No Properties

“Poor service to landlords and tenants...”

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Oct 08,2021
Minithumbdown
By: 'Marc'
Oct 08,2021
0 people found
this helpful
Unfortunately Peter Lane & Partners Letting is far from the customer service level that one would expect. After calling the contact number 5 times, emailed 3 times and managed to leave a message with the Sales team twice asking to call or email me to discuss a let ...
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“A lovely team at the Huntingdon Branch...”

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Apr 29,2021
Minithumbup
Colin
By: 'Lynn Day'
Apr 29,2021
0 people found
this helpful
We would like to thank all the Team at Peter Lane Huntingdon for another smooth sale of one of our properties. From beginning to end we were kept up to date during each stage. Peter Lane are one of the most professional Estate Agents we ...
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“Awful service and bad attitude from Colin...”

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Dec 21,2019
Minithumbdown
Colin
By: 'Utter'
Dec 21,2019
3 people found
this helpful
Awful service and bad attitude from Colin in sales. Put the phone down on me after trying to have a reasonable conversation. He was aggressive to me and I am 5 ft 2 and he is a 6ft tall guy that tried to bully me in to ...
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By: Claire Roberts
Jul 21, 2021
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Peterlane and Partners pride ourselves on the service we give to our clients and we are very sorry to read that this service did not meet these standards. We would like to state, that with regard to this specific review it is relating to a franchised office who we no longer work with. We trust that if you work with any of our branches in Huntingdon, St Neots or Kimbolton the service you receive will be courteous and professional. ...

“I cannot recommend Peter Lane, St Neots highl......”

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Jul 22,2019
Minithumbup
Gavin
By: 'Emily'
Jul 22,2019
0 people found
this helpful
I cannot recommend Peter Lane, St Neots highly enough. We were buying from Peter Lane and Gavin totally supported us every step of the way. He made the whole process far more manageable as our selling agent was awful (not Peter Lane). Gavin went above ...
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“Recent Sale...”

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Jun 28,2019
Minithumbup
Gavin
By: 'Amanda'
Jun 28,2019
0 people found
this helpful
Having recently sold my house, I cannot recommend the service I received highly enough. Gavin was there every step of the way, often going above and beyond the call of duty! The team were always quick to return calls and liaise with solicitors on my ...
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“We received excellent service throughout our purchase, they provided weekly ......”

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Apr 27,2017
Minithumbup
By: 'Sam'
Apr 27,2017
0 people found
this helpful
We received excellent service throughout our purchase, they provided weekly updates and always replied promptly to our e-mails. They acted as excellent coordinators with solicitors and other estate agents. We would have no hesitation in recommending Peter Lane to our friends and family....
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“Second time using this branch and found again whilst they ......”

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Jan 02,2017
Minithumbdown
By: 'Client'
Jan 02,2017
3 people found
this helpful
Second time using this branch and found again whilst they work reasonably hard trying to find buyers once a buyer has been found communication is virtually non existent. We had to repeatedly badger them for updates. The director of this branch is in our opinion ...
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Comment on agent fees
Realistic !
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“I brought my 1st house through Peter Lane and mostly ......”

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Jan 27,2015
Minithumbup
Anne-Marie
By: 'LucyB'
Jan 27,2015
0 people found
this helpful
I brought my 1st house through Peter Lane and mostly dealt with Anne-Marie. I couldn't be happier with the service I received from Peter Lane and in particular Anne-Marie. She was extremely helpful, even when things were not exactly her job to do, i.e. ...
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“Extremely helpful from outset. Sale Brochure was stylish, appealing and ......”

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Jan 23,2015
Minithumbup
By: 'Mrs'
Jan 23,2015
2 people found
this helpful
Extremely helpful from outset. Sale Brochure was stylish, appealing and of good quality. Efficient, knowledgeable, positive, cheery service no matter who answered the phone. Our sale became protracted and considerable help was offered along the way. Nothing was too much trouble. If staff said they ...
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Comment on agent fees
Our sale became protracted so there was much contact and many complex details to resolve involving all members of staff. Considered to be value for money.
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“I dealt with several staff members, but Catherine was the ......”

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Jan 16,2015
Minithumbup
Catherine
By: 'Mary'
Jan 16,2015
0 people found
this helpful
I dealt with several staff members, but Catherine was the 'lead' person. She was always positive and very quick to respond to queries, and they all gave an efficient service. My sale took 8 months from start to finish but that was due mainly to the ...
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“All the staff at Peter Lane looked after our sale ......”

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Jan 15,2015
Minithumbup
By: 'Mr'
Jan 15,2015
0 people found
this helpful
All the staff at Peter Lane looked after our sale of The Haven very professionally , efficiently and were extremely helpful in all regards....
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“I used Peter Lane in St Ives to sell my ......”

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Jan 12,2015
Minithumbup
By: 'Timothy'
Jan 12,2015
0 people found
this helpful
I used Peter Lane in St Ives to sell my property and could not have had better or more friendly service. They found me buyers very quickly, twice, the second time when the sale fell through. They kept me up to date with events all ...
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“Ben was a fantastic agent. Very professional and reassuring when ......”

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Jan 12,2015
Minithumbdown
By: 'Clairewelch'
Jan 12,2015
1 people found
this helpful
Ben was a fantastic agent. Very professional and reassuring when things where getting stressful. Highly recommended and will seek again when ever we decide to move in the future....
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Was this helpful? Yes
By: Claire
Jan 26, 2015
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Experience- definitely would use agent again! Unable to change this option. Ben dealt with both the sale and the purchase of our properties. From the valuation to the completion we were dealt with in a very personal and professional manner. With Bens experience we were given the best possible help, advice and support. Thank you very much. ...

“We used Peter Lane to assist with selling my elderly ......”

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Jan 08,2015
Minithumbup
Phil
By: 'Mark'
Jan 08,2015
0 people found
this helpful
We used Peter Lane to assist with selling my elderly father's property. What an excellent service. From start to finish we were communicated with at all times, the staff were very quick to respond to any queries which they did in a professional and efficient ...
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“Ben Haymes acted as our estate agent for our house ......”

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Dec 22,2014
Minithumbup
By: 'Lindsaywootton'
Dec 22,2014
1 people found
this helpful
Ben Haymes acted as our estate agent for our house sale in September. We had previously used another estate agent who let us down from start to finish. Ben was a different class all together. The photos that he took really showed our house to ...
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“I was a first time buyer so I had very ......”

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Dec 21,2014
Minithumbup
Jenny
By: 'CMS88'
Dec 21,2014
1 people found
this helpful
I was a first time buyer so I had very little understanding of the purchasing process. I had previously had a very poor experience with another local agent and so I was dubious about the process in general but could not have been happier with ...
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“I've always been cautious around estate agents. Maybe I was ......”

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Dec 19,2014
Minithumbup
By: 'Alex'
Dec 19,2014
0 people found
this helpful
I've always been cautious around estate agents. Maybe I was wrong! During the purchase of my latest property I was pleasantly surprised! No... more than that, I was really, really impressed! Ben, and all the hard working staff at the Huntingdon branch of Peter lane ...
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“Fantastic service from Ben throughout. I originally purchased this property ......”

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Dec 18,2014
Minithumbup
By: 'xxxxxxxx'
Dec 18,2014
0 people found
this helpful
Fantastic service from Ben throughout. I originally purchased this property through Ben which is why I wanted to use him when I came to sell. He was great throughout, we ended up in final bids for the sale and then, when we had a difficult ...
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“A mixed experience overall. Pre sales good - post sales ......”

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Aug 27,2014
Minithumbdown
By: 'Dazzle'
Aug 27,2014
0 people found
this helpful
A mixed experience overall. Pre sales good - post sales not so great. Lack of info and comms in general. I think the test of a good agent is how a buyer is dealt with and I felt they could have been better. The sale ...
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What agent could do to change your mind?
Communication. Keep buyers in the loop and you won't lose them. A sale may have fallen through but I could have bought a property soon after yet they didn't keep in contact.
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“We were looking for someone to provide a valuation on ......”

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Jun 27,2014
Minithumbdown
By: 'JB'
Jun 27,2014
4 people found
this helpful
We were looking for someone to provide a valuation on our property and Peter Lane estate agents (Huntingdon) were on our list (appointment booked). Prior to their evaluation date, we received and accepted another vendors valuation. On contacting Peter Lane estate agents to cancel our ...
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“Made an appointment with Peter Lane to view 2 properties in ......”

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Apr 29,2014
Minithumbdown
Peter
By: 'Chris'
Apr 29,2014
0 people found
this helpful
Made an appointment with Peter Lane to view 2 properties in Brampton. Advisor did not turn up, telephoned 3 times while waiting outside the property - no one got back to me. Rang the office, said someone would get back to me. Three hours later I am ...
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What agent could do to change your mind?
Could have met me at the agreed time to view the property. Could have telephoned me the same day to tell me why no one had turned up. Could have returned my call the following day.
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“Where to start..... The house we rented was rubbish, that ......”

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Jun 13,2013
Minithumbdown
By: 'AM'
Jun 13,2013
2 people found
this helpful
Where to start..... The house we rented was rubbish, that wasn't entirely their fault. But the kitchen the cooker hadn't been anchored into the fitted kitchen, incredibly dangerous. Leaking shower rendering the downstairs loo unusable. Despite multiple times reporting the problems the leaking shower, they ...
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“Professional approach throughout. Gave objective advice without trying to push ......”

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Jun 10,2013
Minithumbup
By: 'Peter'
Jun 10,2013
0 people found
this helpful
Professional approach throughout. Gave objective advice without trying to push price down simply to gain a sale; they worked with me. Good details and update calls and positive approach to finding a suitable purchaser. An all round positive experience. I would use them again without ...
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“Sold in 2 days. Difficult sale great service and updates by ......”

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Jun 07,2013
Minithumbup
By: 'Bill'
Jun 07,2013
0 people found
this helpful
Sold in 2 days. Difficult sale great service and updates by all staff. Friendly, unambiguous and efficient. Deffinately an Agent to be trusted....
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“Excellant gathering of information and marketing with first rate updating ......”

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May 29,2013
Minithumbup
By: 'Steve'
May 29,2013
0 people found
this helpful
Excellant gathering of information and marketing with first rate updating on progress of viewings. Honest feed back on customers opinions allowing for adjustments to create a prompt and effective sale. An all round proffesional attitude from all the staff. Sadly pre contract period not quite ...
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“A first rate job. Sale was completed inside 2 months from ......”

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May 27,2013
Minithumbup
By: 'Phillip'
May 27,2013
0 people found
this helpful
A first rate job. Sale was completed inside 2 months from date of instructions Fees very reasonable and a good price obtained. I was very satisfied with the result...
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By: Ben Haymes
May 28, 2013
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Thanks for your review Phillip. We are glad the sale went through smoothly. ...

“I had the misfortune to rent a property from Peter ......”

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Apr 09,2013
Minithumbdown
By: 'James'
Apr 09,2013
1 people found
this helpful
I had the misfortune to rent a property from Peter Lane for 18 months. Never before have I come across a company with such a unique mixture of incompetence and lack of care. Their first response to any issues regarding the property is 'why don't you ...
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“As a buyer I received lots of attnetion prior to ......”

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Feb 28,2013
Minithumbdown
Catherine
By: 'GSD'
Feb 28,2013
0 people found
this helpful
As a buyer I received lots of attnetion prior to agreeing to buy, but nothing thereafter until completion day when I received a call of self congratulation on what a bargain I had found. Pretty unimpressed with anyone I spoke with, they usually appeared to ...
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What agent could do to change your mind?
The agent needs to maintain focus throughout the buying process to completion, and to ensure that absence is covered so that customers are not ignored, as I was frequently. A bit more 'friendliness' wouldn't go a miss once the sale is secured either, I felt like I was being a pain in the backside just for asking basic questions.
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“We have recently used Peter Lane and Partners to sell ......”

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May 14,2012
Minithumbup
Colin
By: 'Eddie007'
May 14,2012
0 people found
this helpful
We have recently used Peter Lane and Partners to sell our property and are very happy with the service and results. Their contract of 8 weeks was short enough and the commission rate was also to be kept the same if we decided to move to ...
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“Well established agent and good track record for the St ......”

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Feb 06,2012
Minithumbup
Gavin
By: 'Mr'
Feb 06,2012
0 people found
this helpful
Well established agent and good track record for the St Neots branch as this is the 2nd time I have used them. - very good agent - Keen to help, good communication and Gavin is always helpful and his team are very good. I would ...
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By: Gavin Childs-Brown
Jul 26, 2013
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Thank you so much for the positive review and apologises for taking so long in posting this reply. We wish you well in your new home and look forward to seeing you when you decide to move again. KR Gavin Childs-Brown ...
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