“Poor service to landlords and tenants...”
1 Star Review
Oct 08,2021
By:
'Marc'
Oct 08,2021
Branch: Huntingdon, 63 High St
Services: Lettings (Prospective customer)
Rent PCM: £1600
Would you recommend?: No
Postcode: PE19
Branch: Huntingdon, 63 High St
Lettings (Prospective customer)
Rent PCM: £1600
Postcode: PE19
0
people found
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Unfortunately Peter Lane & Partners Letting is far from the customer service level that one would expect.
After calling the contact number 5 times, emailed 3 times and managed to leave a message with the Sales team twice asking to call or email me to discuss a let ...
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“A lovely team at the Huntingdon Branch...”
5 Star Review
Apr 29,2021
By:
'Lynn Day'
Apr 29,2021
Branch: Huntingdon, 60 High Street
Services: Sales (as a Vendor)
Sold price: £248000
Would you recommend?: Yes
Postcode: PE29
Branch: Huntingdon, 60 High Street
Sales (as a Vendor)
Sold price: £248000
Postcode: PE29
0
people found
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We would like to thank all the Team at Peter Lane Huntingdon for another smooth sale of one of our properties. From beginning to end we were kept up to date during each stage. Peter Lane are one of the most professional Estate Agents we ...
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“Awful service and bad attitude from Colin...”
1 Star Review
Dec 21,2019
By:
'Utter'
Dec 21,2019
Branch: Peterborough, 5 Cross Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: PE14
Branch: Peterborough, 5 Cross Street
Lettings (as a Tenant)
Postcode: PE14
3
people found
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Awful service and bad attitude from Colin in sales. Put the phone down on me after trying to have a reasonable conversation. He was aggressive to me and I am 5 ft 2 and he is a 6ft tall guy that tried to bully me in to ...
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3
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“I cannot recommend Peter Lane, St Neots highl......”
5 Star Review
Jul 22,2019
By:
'Emily'
Jul 22,2019
Branch: St Neots, 32 Market Square
Services: Sales (as a Buyer)
Sold price: £210000
Would you recommend?: Yes
Postcode: PE19
Branch: St Neots, 32 Market Square
Sales (as a Buyer)
Sold price: £210000
Postcode: PE19
0
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I cannot recommend Peter Lane, St Neots highly enough.
We were buying from Peter Lane and Gavin totally supported us every step of the way. He made the whole process far more manageable as our selling agent was awful (not Peter Lane). Gavin went above ...
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5 Star Review
Jun 28,2019
By:
'Amanda'
Jun 28,2019
Branch: St Neots, 32 Market Square
Services: Sales (as a Vendor)
Sold price: £168000
Would you recommend?: Yes
Postcode: PE19
Branch: St Neots, 32 Market Square
Sales (as a Vendor)
Sold price: £168000
Postcode: PE19
0
people found
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Having recently sold my house, I cannot recommend the service I received highly enough.
Gavin was there every step of the way, often going above and beyond the call of duty! The team were always quick to return calls and liaise with solicitors on my ...
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“We received excellent service throughout our purchase, they provided weekly ......”
5 Star Review
Apr 27,2017
By:
'Sam'
Apr 27,2017
Branch: Kimbolton, 6 High Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: PE28
Branch: Kimbolton, 6 High Street
Sales (as a Buyer)
Postcode: PE28
0
people found
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We received excellent service throughout our purchase, they provided weekly updates and always replied promptly to our e-mails. They acted as excellent coordinators with solicitors and other estate agents. We would have no hesitation in recommending Peter Lane to our friends and family....
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“Second time using this branch and found again whilst they ......”
3 Star Review
Jan 02,2017
By:
'Client'
Jan 02,2017
Branch: Kimbolton, 6 High Street
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: PE28
Branch: Kimbolton, 6 High Street
Sales (as a Vendor)
Postcode: PE28
3
people found
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Second time using this branch and found again whilst they work reasonably hard trying to find buyers once a buyer has been found communication is virtually non existent. We had to repeatedly badger them for updates. The director of this branch is in our opinion ...
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Comment on agent fees
Realistic !
3
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“I brought my 1st house through Peter Lane and mostly ......”
5 Star Review
Jan 27,2015
By:
'LucyB'
Jan 27,2015
Branch: St Ives, 10 The Pavement
Services: Sales (as a Buyer)
Sold price: £175000
Would you recommend?: Yes
Postcode: PE28
Branch: St Ives, 10 The Pavement
Sales (as a Buyer)
Sold price: £175000
Postcode: PE28
0
people found
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I brought my 1st house through Peter Lane and mostly dealt with Anne-Marie. I couldn't be happier with the service I received from Peter Lane and in particular Anne-Marie. She was extremely helpful, even when things were not exactly her job to do, i.e. ...
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“Extremely helpful from outset. Sale Brochure was stylish, appealing and ......”
5 Star Review
Jan 23,2015
By:
'Mrs'
Jan 23,2015
Branch: Huntingdon, 60 High Street
Services: Sales (as a Vendor)
Sold price: £330000
Would you recommend?: Yes
Postcode: PE19
Branch: Huntingdon, 60 High Street
Sales (as a Vendor)
Sold price: £330000
Postcode: PE19
2
people found
this helpful
Extremely helpful from outset. Sale Brochure was stylish, appealing and of good quality. Efficient, knowledgeable, positive, cheery service no matter who answered the phone. Our sale became protracted and considerable help was offered along the way. Nothing was too much trouble. If staff said they ...
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Comment on agent fees
Our sale became protracted so there was much contact and many complex details to resolve involving all members of staff. Considered to be value for money.
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“I dealt with several staff members, but Catherine was the ......”
5 Star Review
Jan 16,2015
By:
'Mary'
Jan 16,2015
Branch: St Ives, 10 The Pavement
Services: Sales (as a Vendor)
Sold price: £372000
Would you recommend?: Yes
Postcode: PE28
Branch: St Ives, 10 The Pavement
Sales (as a Vendor)
Sold price: £372000
Postcode: PE28
0
people found
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I dealt with several staff members, but Catherine was the 'lead' person. She was always positive and very quick to respond to queries, and they all gave an efficient service. My sale took 8 months from start to finish but that was due mainly to the ...
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“All the staff at Peter Lane looked after our sale ......”
1 Star Review
Jan 15,2015
By:
'Mr'
Jan 15,2015
Branch: St Ives, 10 The Pavement
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: PE27
Branch: St Ives, 10 The Pavement
Sales (as a Vendor)
Postcode: PE27
0
people found
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All the staff at Peter Lane looked after our sale of The Haven very professionally , efficiently and were extremely helpful in all regards....
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“I used Peter Lane in St Ives to sell my ......”
5 Star Review
Jan 12,2015
By:
'Timothy'
Jan 12,2015
Branch: St Ives, 10 The Pavement
Services: Sales (as a Vendor)
Sold price: £247500
Would you recommend?: Yes
Postcode: PE27
Branch: St Ives, 10 The Pavement
Sales (as a Vendor)
Sold price: £247500
Postcode: PE27
0
people found
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I used Peter Lane in St Ives to sell my property and could not have had better or more friendly service. They found me buyers very quickly, twice, the second time when the sale fell through. They kept me up to date with events all ...
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“Ben was a fantastic agent. Very professional and reassuring when ......”
5 Star Review
Jan 12,2015
By:
'Clairewelch'
Jan 12,2015
Branch: Huntingdon, 60 High Street
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode:
Branch: Huntingdon, 60 High Street
Sales (as a Vendor)
Postcode:
1
people found
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Ben was a fantastic agent. Very professional and reassuring when things where getting stressful. Highly recommended and will seek again when ever we decide to move in the future....
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1
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“We used Peter Lane to assist with selling my elderly ......”
5 Star Review
Jan 08,2015
By:
'Mark'
Jan 08,2015
Branch: St Ives, 10 The Pavement
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: PE26
Branch: St Ives, 10 The Pavement
Sales (as a Vendor)
Postcode: PE26
0
people found
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We used Peter Lane to assist with selling my elderly father's property. What an excellent service. From start to finish we were communicated with at all times, the staff were very quick to respond to any queries which they did in a professional and efficient ...
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“Ben Haymes acted as our estate agent for our house ......”
4 Star Review
Dec 22,2014
By:
'Lindsaywootton'
Dec 22,2014
Branch: Huntingdon, 60 High Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode:
Branch: Huntingdon, 60 High Street
Sales (as a Vendor)
Postcode:
1
people found
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Ben Haymes acted as our estate agent for our house sale in September. We had previously used another estate agent who let us down from start to finish. Ben was a different class all together. The photos that he took really showed our house to ...
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1
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“I was a first time buyer so I had very ......”
5 Star Review
Dec 21,2014
By:
'CMS88'
Dec 21,2014
Branch: Huntingdon, 60 High Street
Services: Sales (as a Buyer)
Sold price: £92500
Would you recommend?: Yes
Postcode: PE28
Branch: Huntingdon, 60 High Street
Sales (as a Buyer)
Sold price: £92500
Postcode: PE28
1
people found
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I was a first time buyer so I had very little understanding of the purchasing process. I had previously had a very poor experience with another local agent and so I was dubious about the process in general but could not have been happier with ...
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1
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“I've always been cautious around estate agents. Maybe I was ......”
5 Star Review
Dec 19,2014
By:
'Alex'
Dec 19,2014
Branch: Huntingdon, 60 High Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: PE29
Branch: Huntingdon, 60 High Street
Sales (as a Buyer)
Postcode: PE29
0
people found
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I've always been cautious around estate agents. Maybe I was wrong!
During the purchase of my latest property I was pleasantly surprised! No... more than that, I was really, really impressed!
Ben, and all the hard working staff at the Huntingdon branch of Peter lane ...
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“Fantastic service from Ben throughout. I originally purchased this property ......”
5 Star Review
Dec 18,2014
By:
'xxxxxxxx'
Dec 18,2014
Branch: Huntingdon, 60 High Street
Services: Sales (as a Vendor)
Sold price: £382000
Would you recommend?: Yes
Postcode: PE19
Branch: Huntingdon, 60 High Street
Sales (as a Vendor)
Sold price: £382000
Postcode: PE19
0
people found
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Fantastic service from Ben throughout. I originally purchased this property through Ben which is why I wanted to use him when I came to sell. He was great throughout, we ended up in final bids for the sale and then, when we had a difficult ...
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“A mixed experience overall. Pre sales good - post sales ......”
3 Star Review
Aug 27,2014
By:
'Dazzle'
Aug 27,2014
Branch: St Ives, 10 The Pavement
Services: Sales (as a Buyer)
Sold price: £200000
Would you recommend?: No
Postcode: PE29
Branch: St Ives, 10 The Pavement
Sales (as a Buyer)
Sold price: £200000
Postcode: PE29
0
people found
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A mixed experience overall. Pre sales good - post sales not so great. Lack of info and comms in general. I think the test of a good agent is how a buyer is dealt with and I felt they could have been better. The sale ...
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What agent could do to change your mind?
Communication. Keep buyers in the loop and you won't lose them. A sale may have fallen through but I could have bought a property soon after yet they didn't keep in contact.
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“We were looking for someone to provide a valuation on ......”
1 Star Review
Jun 27,2014
By:
'JB'
Jun 27,2014
Branch: Huntingdon, 60 High Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: PE29
Branch: Huntingdon, 60 High Street
Sales (Prospective customer)
Postcode: PE29
4
people found
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We were looking for someone to provide a valuation on our property and Peter Lane estate agents (Huntingdon) were on our list (appointment booked). Prior to their evaluation date, we received and accepted another vendors valuation. On contacting Peter Lane estate agents to cancel our ...
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4
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“Made an appointment with Peter Lane to view 2 properties in ......”
1 Star Review
Apr 29,2014
By:
'Chris'
Apr 29,2014
Branch: Huntingdon, 60 High Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: PE2
Branch: Huntingdon, 60 High Street
Sales (Prospective customer)
Postcode: PE2
0
people found
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Made an appointment with Peter Lane to view 2 properties in Brampton. Advisor did not turn up, telephoned 3 times while waiting outside the property - no one got back to me. Rang the office, said someone would get back to me. Three hours later I am ...
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What agent could do to change your mind?
Could have met me at the agreed time to view the property.
Could have telephoned me the same day to tell me why no one had turned up.
Could have returned my call the following day.
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“Where to start..... The house we rented was rubbish, that ......”
1 Star Review
Jun 13,2013
By:
'AM'
Jun 13,2013
Branch: Huntingdon, 60 High Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: PE29
Branch: Huntingdon, 60 High Street
Lettings (as a Tenant)
Postcode: PE29
2
people found
this helpful
Where to start..... The house we rented was rubbish, that wasn't entirely their fault. But the kitchen the cooker hadn't been anchored into the fitted kitchen, incredibly dangerous. Leaking shower rendering the downstairs loo unusable. Despite multiple times reporting the problems the leaking shower, they ...
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2
people found
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“Professional approach throughout. Gave objective advice without trying to push ......”
5 Star Review
Jun 10,2013
By:
'Peter'
Jun 10,2013
Branch: Huntingdon, 60 High Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: PE29
Branch: Huntingdon, 60 High Street
Sales (as a Vendor)
Postcode: PE29
0
people found
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Professional approach throughout. Gave objective advice without trying to push price down simply to gain a sale; they worked with me. Good details and update calls and positive approach to finding a suitable purchaser. An all round positive experience. I would use them again without ...
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“Sold in 2 days. Difficult sale great service and updates by ......”
5 Star Review
Jun 07,2013
By:
'Bill'
Jun 07,2013
Branch: Huntingdon, 60 High Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: PE28
Branch: Huntingdon, 60 High Street
Sales (as a Vendor)
Postcode: PE28
0
people found
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Sold in 2 days. Difficult sale great service and updates by all staff. Friendly, unambiguous and efficient. Deffinately an Agent to be trusted....
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“Excellant gathering of information and marketing with first rate updating ......”
5 Star Review
May 29,2013
By:
'Steve'
May 29,2013
Branch: Huntingdon, 60 High Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: PE26
Branch: Huntingdon, 60 High Street
Sales (as a Vendor)
Postcode: PE26
0
people found
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Excellant gathering of information and marketing with first rate updating on progress of viewings. Honest feed back on customers opinions allowing for adjustments to create a prompt and effective sale. An all round proffesional attitude from all the staff. Sadly pre contract period not quite ...
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“A first rate job. Sale was completed inside 2 months from ......”
5 Star Review
May 27,2013
By:
'Phillip'
May 27,2013
Branch: Huntingdon, 60 High Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: PE29
Branch: Huntingdon, 60 High Street
Sales (as a Vendor)
Postcode: PE29
0
people found
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A first rate job. Sale was completed inside 2 months from date of instructions Fees very reasonable and a good price obtained. I was very satisfied with the result...
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“I had the misfortune to rent a property from Peter ......”
1 Star Review
Apr 09,2013
By:
'James'
Apr 09,2013
Branch: Huntingdon, 60 High Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: PE28
Branch: Huntingdon, 60 High Street
Lettings (as a Tenant)
Postcode: PE28
1
people found
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I had the misfortune to rent a property from Peter Lane for 18 months. Never before have I come across a company with such a unique mixture of incompetence and lack of care. Their first response to any issues regarding the property is 'why don't you ...
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“As a buyer I received lots of attnetion prior to ......”
1 Star Review
Feb 28,2013
By:
'GSD'
Feb 28,2013
Branch: St Ives, 10 The Pavement
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: PE28
Branch: St Ives, 10 The Pavement
Sales (as a Buyer)
Postcode: PE28
0
people found
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As a buyer I received lots of attnetion prior to agreeing to buy, but nothing thereafter until completion day when I received a call of self congratulation on what a bargain I had found. Pretty unimpressed with anyone I spoke with, they usually appeared to ...
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What agent could do to change your mind?
The agent needs to maintain focus throughout the buying process to completion, and to ensure that absence is covered so that customers are not ignored, as I was frequently.
A bit more 'friendliness' wouldn't go a miss once the sale is secured either, I felt like I was being a pain in the backside just for asking basic questions.
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“We have recently used Peter Lane and Partners to sell ......”
5 Star Review
May 14,2012
By:
'Eddie007'
May 14,2012
Branch: Huntingdon, 60 High Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode:
Branch: Huntingdon, 60 High Street
Sales (as a Vendor)
Postcode:
0
people found
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We have recently used Peter Lane and Partners to sell our property and are very happy with the service and results.
Their contract of 8 weeks was short enough and the commission rate was also to be kept the same if we decided to move to ...
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“Well established agent and good track record for the St ......”
5 Star Review
Feb 06,2012
By:
'Mr'
Feb 06,2012
Branch: St Neots, 32 Market Square
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode:
Branch: St Neots, 32 Market Square
Sales (as a Vendor)
Postcode:
0
people found
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Well established agent and good track record for the St Neots branch as this is the 2nd time I have used them. - very good agent - Keen to help, good communication and Gavin is always helpful and his team are very good. I would ...
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