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Website not available Properties for sale
Properties for rent
Nov 23,2017
Minithumbup
Jamie Dalton
By: 'Elizabeth'
Nov 23,2017
0 people found
this helpful
I never thought I'd write a good review about an estate agent but Jamie went above and beyond to sell our property as well as following it through meticulously all the way to completion. He is definitely the most sincere and reliable agent I've ever worked with and I highly recommend him....
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Comment on agent fees
Negotiated a good fee.
Was this helpful? Yes
Nov 23,2017
Minithumbup
Jamie Dalton
By: 'Suzie E'
Nov 23,2017
0 people found
this helpful
Just want to say a big thank you to Jamie for all his hard work - he's been involved in our property search right from the beginning over 6 months ago now. He's friendly and knows his stuff and I always felt like he was available if I had questions which as a first time buyer was really important to me. He kept me updated and did lots of chasing in the background, and always came back on emails etc when he said he would. He also had a good relationship with the vendors which made a lon...
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Comment on agent fees
Purchasing
Was this helpful? Yes
Nov 20,2017
Minithumbup
By: 'Tanya'
Nov 20,2017
0 people found
this helpful
Great experience working with Peter James. Smooth process and good attention to detail. They were honest throughout and showed me various properties. Would use them again....
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Comment on agent fees
Fairly priced fees
Was this helpful? Yes
Nov 20,2017
Minithumbup
Catherine Roberts
By: 'Jessica and Mark'
Nov 20,2017
0 people found
this helpful
Catherine was extremely helpful and polite. She went above and beyond for my husband and me and was always available to speak and answer every question we had. She found us a property that exceeded our expectations in a short space of time, what was within our budget and that suited our every need. Thank you, Catherine!...
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Comment on agent fees
good
Was this helpful? Yes
Nov 17,2017
Minithumbup
By: 'Katrina'
Nov 17,2017
0 people found
this helpful
.........I want to say thanks to ALL staff at Peter James for being great emailers, communicators and just generally decent nice folk that keep solving things for me and others everyday - keep up the nice emails and your "happy to help" approach, please pass on to any staff that just need a pat on the back today - please tell them they are doing a great job, from me. thanks guys cheers katrina...
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Was this helpful? Yes
Nov 14,2017
Minithumbup
Linda Callaghan
Linda Callaghan
By: 'Sarah'
Nov 14,2017
0 people found
this helpful
I can honestly say I enjoyed working with this estate agency - when Linda said she would ring you back she rang you back. Reliability, experience, knowledge and enthusiasm are so important when you are trying to buy and/or sell a house .... and I had all of this from Linda. Thank you very much indeed and I thoroughly recommend you to prospective clients...
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Comment on agent fees
Good fees .... not the absolute lowest but not excessive
Was this helpful? Yes
Nov 14,2017
Minithumbup
Lee Davis
Alvin Smith
By: 'Damien'
Nov 14,2017
0 people found
this helpful
A huge thank you to Lee and Alvin for their hard work and support with our house purchase. All the way from offer acceptance to completion, their communication was excellent and meant I remained up to date on progress at all times. The key thing that stood out for me was their dedication. They were extremely responsive in addressing any queries that arose and it was clear they were genuinely committed to providing a great service....
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Was this helpful? Yes
Nov 10,2017
Minithumbup
By: 'Filip'
Nov 10,2017
0 people found
this helpful
Thank you Lee and the team. Great job. Wish you all the best for the future.bi am sure yiu will do well....
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Comment on agent fees
Good service for a fair fee
Was this helpful? Yes
Nov 09,2017
Minithumbup
Linda Callaghan
By: 'Female Eltham'
Nov 09,2017
0 people found
this helpful
Linda was very friendly and helpful. She went out of her way to answer all my queries so that our move went through smoothly. The whole process was very efficient. I would highly recommend Linda at Peter James and will definitely return for my next move ....
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Was this helpful? Yes
Nov 09,2017
Minithumbup
Linda Callaghan
Per
By: 'Highly recommended and professional'
Nov 09,2017
0 people found
this helpful
Absolutely fantastic. Went the extra mile to make sure everything went smoothly such a professional. Always available when we had questions to ask and there were lots. A pleasure to deal with - thank you so much. I would highly recommend Linda she is wonderful...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 08,2017
Minithumbup
Lee Davis
By: 'Rosie'
Nov 08,2017
0 people found
this helpful
Lee has been amazing throughout the sale. He was very attentive from the onset and he worked very hard to get numerous viewings for my mum and dads house and within 2 weeks the sale was ready, we had an open day with 30 viewings planned and the house was sold two days later. Lee continues to work with you during the sale and chases up all the relevant parties to ensure it's dealt with as quickly as possible. Lee even paid a visit to my mum after a survey to personally talk to her about an i...
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Comment on agent fees
Fees are very reasonable.
Was this helpful? Yes
Nov 07,2017
Minithumbup
Lee Davis
By: 'dblake2692'
Nov 07,2017
0 people found
this helpful
Peter James are great agents. Lee is on the ball and has clearly been doing this a long time as he knows how to keep a sale going....
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Comment on agent fees
Agent's fees were fair for the amount of time they put in. Good value for money.
Was this helpful? Yes
Nov 07,2017
Minithumbup
Lee Davis
By: 'Gladys Stephens'
Nov 07,2017
0 people found
this helpful
Thank you to Lee and his team for getting me moved. Proffessional keeping me updated at all times. Lee even took the time out to take me to my solicitor to sign contracts. Kind lovely people. Thank you again...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 07,2017
Minithumbup
Lee Davis
By: 'Andy Scorgie'
Nov 07,2017
0 people found
this helpful
Superb visuals for the website entry, the whole process of producing this was proactive and helpful. Thus far it has been a positive experience....
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Comment on agent fees
Fees are acceptable.
Was this helpful? Yes
Nov 07,2017
Minithumbup
Lee Davis
George Regan
By: 'k.maple'
Nov 07,2017
0 people found
this helpful
Both Lee and George have an extremely friendly yet professional manner, keeping the minds of both the buyer and vendor reassured and happy (not an easy job I can imagine, especially in London). All team platers work efficiently and always easily contactable....
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Comment on agent fees
good
Was this helpful? Yes
Nov 07,2017
Minithumbup
Lee Davis
By: 'The sandylee'
Nov 07,2017
0 people found
this helpful
Lee Davis was an absolute star from the outset. He helped me sort out some issues before I even gave him my flat to sell, so I was more than happy to trust him with selling my property. He was a pleasure to deal with and it's very clear he has fantastic knowledge of both his field and the local area. Fantastic!...
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Comment on agent fees
In line with other local firms.
Was this helpful? Yes
Aug 30,2017
Minithumbup
By: 'Fraser Curtis'
Aug 30,2017
0 people found
this helpful
After not knowing what Estate Agent to go to after relocating to Brockley SE London due to the vast amount of agents within this area I was extremely impressed with a gentleman called Alvin, his professionalism and going above and beyond helping me with my needs and budget he took all the stress away! highly recommend asking for him if you're looking for your property....
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Comment on agent fees
very competitive
Was this helpful? Yes
Mar 24,2017
Minithumbup
By: 'Mr Nicholson'
Mar 24,2017
1 people found
this helpful
I recently moved to London and was overwhelmed with the cluster of Estate Agents, when dealing with Peter James I experienced a full professional service which was within my budget, I would highly recommend this agent to suit all budget and needs and a professional service and they've made my journey to London a lot more relaxed....
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Comment on agent fees
The agent fees are very competitive compared to the other high street agents
Was this helpful? Yes
Jan 16,2017
Minithumbdown
By: 'NickOswald'
Jan 16,2017
1 people found
this helpful
Pros: - Lee in-branch staff are good - They're cheaper than the competition... Cons - ...they're cheaper for a reason. - Appalling/non existent levels of customer service, multiple phone calls and emails completely ignored on a routine basis by multiple members of staff - Lacking in professional knowledge, don't know how Tenancy Dispute Service works, lettings staff don't having working knowledge of lettings agreement and T&Cs drawn up by Peter James themselves, staff can't grasp the c...
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Comment on agent fees
Monthly and set up fees are lower than other firms. I was charged £60 for a smoke alarm test, which must have involved somebody pressing a couple of buttons for all of 5 seconds, this is probably par for the course though I imagine.
Was this helpful? Yes
By: Kerry Love
Mar 31, 2017
View all comments (1)
We are sorry to hear that you are unhappy with the management service provided by Peter James. Having reviewed your file, your comments in respect of our customer service and knowledge of processes are absolutely unfounded. We have acted within our remit as your agent, in accordance with terms and conditions to which you signed your agreement. Regarding your claim to the deposit, no payment could be made, as the tenants were not in agreement. Due process was then followed, and your claim was ...
Nov 29,2016
Minithumbdown
By: 'AuntSally'
Nov 29,2016
0 people found
this helpful
Whilst I was offered low commission (1%) to sell my property, the customer service was very poor. After a first sale was lost and no subsequent proactive advice/ marketing was provided, I sought to appoint a joint agent (this was following the expiry of the sole vendor period). Agent kept me to a 28 day notice and would not negotiate on this. He later ignored my requests to be supplied with the details of the people he had shown round but subsequently had the audacity to claim half of the final ...
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Was this helpful? Yes
May 27,2016
Minithumbdown
By: 'D.'
May 27,2016
0 people found
this helpful
If you are thinking of renting or buying a property managed by Peter James; CONSIDER THIS A WARNING! From the moment we started engaging with Peter James (nearly 4 months ago) everything went wrong. We found a lovely apartment with a couple of issues that we wanted to have resolved before we could move in. Peter James agreed on fixing all the problems (jobs seemed pretty easy to us - just needed replacing or fixing) the week before we moved in so we wouldn't have to worry about it as some of...
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Comment on agent fees
Decent fee
Was this helpful? Yes
Nov 10,2015
Minithumbup
By: 'Fatima'
Nov 10,2015
0 people found
this helpful
I thought i will share my horrible experience with Peter James. If You looking to be ripped off and be ignored go to Peter James.I have been dealing with a many agents and this is the first time i came across such as poor service and disrespect. They will not reply to your emails or calls and if they do you won`t be happy with the voice tone. I will never recommend the management team of this agent,But to be honest the staff at Lee high road are very helpful but unfortunately they can`t help ...
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Comment on agent fees
Unreasnable fees.
Was this helpful? Yes
Aug 04,2015
Minithumbup
Gary Cole
Hayley Gibson
By: 'Laura'
Aug 04,2015
0 people found
this helpful
I let my property in Crystal Palace through the New Cross office as they were recommended by a friend. Gary the manager said it was no trouble even though my property was out of area for them. They accompanied every viewing and the current tenant wasn't bothered much. They found two lovely girls one is a teacher and the other a journalist. I was thrilled. As a Landlord, the references are obviously important and it was clear and detailed. Hayley in the pre-tenancy department answered all my ques...
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Was this helpful? Yes
May 20,2015
Minithumbdown
By: 'SE12 Tenant'
May 20,2015
4 people found
this helpful
We rented a property with Peter James for 6 years and back in 2009 the Property Manager was Michelle Burchell. The day we moved in we felt in total despair, my immediate response was to walk out, hand the keys back and say the deal was off. Even though they claimed professional cleaners had been hired to leave the place in a presentable condition, it looked completely appalling. There was dust and fluff everywhere, the bathroom was repulsive, full of limescale and mould, and random objects were ...
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Was this helpful? Yes
Apr 23,2015
Minithumbdown
By: 'Very Unhappy'
Apr 23,2015
2 people found
this helpful
By far, the most unprofessional estate agent that I've come across in London. In trying to work out an amicable solution to end a tenancy early, no help was offered by Peter James whatsoever. I understand that they are working on behalf of the landlord but we were offering workable solutions where no party would lose out but you would have thought we were asking them to do something above and beyond. Consistently avoiding our queries and questions, never answering our phone calls; when we d...
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What agent could do to change your mind?
If the agent would have liked to help, they could answer the phone, arrange to meet us and discuss our requirements and what would be best for the property and the tenants instead of leaving someone in completely unsatisfactory and extremely challenging living conditions.
Attached Files
Was this helpful? Yes
May 29,2014
Minithumbdown
By: 'SE3 Tenant'
May 29,2014
3 people found
this helpful
Over the past three years or so, a number of tenants were allowed to come and go before the end of their tenancy, and they were replaced with new tenants without any formal handover or inspection. I was shocked that I was allowed to move into a rental property without being asked to sign the tenancy agreement, deposit protection certificate, or being issued with a copy of the check-in inventory report. I thought that this might go in my favour when we eventually vacated, however it appears that ...
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Was this helpful? Yes
By: Pj
Dec 03, 2014
View all comments (1)
Absolutely no way did this tenant move in without signing a tenancy agreement,who would hand over a security deposit,along with the first months rent without signing any documentation ?? Would be interested to have an address this relates to,Peter James are members of all professional bodies related to Estate Agency,such as ARLA and NAEA along with the estate agency Ombudsman. ...
Dec 30,2013
Minithumbdown
By: 'hanchet'
Dec 30,2013
6 people found
this helpful
The property was left in a terrible state by the previous tenants, whilst I respect that this is not the fault of Peter James little was done to rectify the situation. The carpets and curtains in our \'non-smoking\' house stank of smoke, the mattresses were heavily soiled, the shower head was broken, the floors looked as though they had not been cleaned and the oven was faulty. I reported all of these problems to our \'property manager\' Jack Dixon the following day and was told that he would be...
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Was this helpful? Yes
Nov 09,2013
Minithumbdown
By: 'Daniel Rippon'
Nov 09,2013
2 people found
this helpful
Hello there, after a 3 month slog in the current property market, Demi from Peter James showed me a house which she had just gotten the keys to. Was great property, except Demi failed to warn me that her client (the vendor) didn\'t actually own it yet. It was still subject to contract. She and Gary (branch sales manger) knew this but it wasn\'t until a few weeks after my offer was accepted that they told me. The vendor proposed to complete on his purchase and would then in turn sell to me on the...
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What agent could do to change your mind?
Be honest.
Attached Files
Was this helpful? Yes
May 24,2013
Minithumbup
Maria
By: 'Scott King'
May 24,2013
0 people found
this helpful
I just wanted to thank all of the team at Peter James in Blackheath. The branch manager, Maria, gave me a realistic assessment of the rental value of my property. This was £300 more per month than I had been getting from my previous tenant. Within 24 hours of instructing Peter James one of their negotiators, Nicola, had arranged viewings of the property. Nicola was very prompt in giving me feedback on what the prospective tenants thought. Other viewings followed and I was given real...
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Was this helpful? Yes
Apr 11,2012
Minithumbup
By: 'haley Dawson'
Apr 11,2012
0 people found
this helpful
I have used Peter JAmes twice - once to sell a property and the other to let a property. I found them excellent and was extremely happy with the results. The one property was let within two weeks and the other sold within a month at prices above what i was expecting....
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Was this helpful? Yes

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