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Peter David Properties Ltd

47 reviews
  • 3.5 /5 rating
  • 66% recommend
  • 89% fee satisfaction
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    Sherrie Mellor
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    Lydia Baldwin
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    Penny
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    Victoria Holmes
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    Lucy Cowling
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Not a transparent agent

Aug 25,2016
Minithumbdown
By:
Aug 25,2016
0 people found
this helpful
Extremely poor estate agent to deal with from recent experience. I am a in a strong position as a buyer and its like walking over hot coals to try and get a viewing for one of there higher end properties that you would think they'd be doing everything they can to sell for the vendor....
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By: Fay Cowling
Aug 25, 2016
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I'm very sorry to hear that you have found it so difficult to arrange a viewing. If you could contact the office direct on 01484 719191 and ask to speak with me I can talk through your complaint and ensure the issue is resolved. Kind Regards, Fay Cowling.....
Aug 19,2016
Minithumbdown
By:
Aug 19,2016
1 people found
this helpful
Peter David are unprofessional and poor communicators. I had to withdraw from their books after many instances of problems. Their valuations are wildly erratic and not to be trusted. They were way out on other agents views....
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By: Noel Wood
Sep 24, 2016
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Dear 'Dragonszen' I am sorry you feel you need to write such a poor review regarding our company. I am the director of the company and would welcome the opportunity to speak with you. If you could contact me directly and provide more detail it would be most welcome. My direct email noel.wood@peterdavid.co.uk Perhaps we can then establish why you feel the valuations cannot be trusted but also clarify what communication issues you have had. Many thanks. Noel Wood.....
Aug 05,2016
Minithumbup
By:
Aug 05,2016
0 people found
this helpful
I rented a property in Halifax from Peter Davids for about a year. All the staff are very friendly and any issues or questions raised are always responded to quickly and efficiently. Have only left due to purchase of a property but would recommend....
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What agent could do to change your mind?
Fees are reasonable and seem about normal for estate agenets.
Comment on agent fees
Fees are reasonable and seem about normal for estate agenets.
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Aug 04,2016
Minithumbup
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Aug 04,2016
0 people found
this helpful
We were struggling to sell our house with a previous estate agent. We approached Peter David, and they took more photographs of the rooms, from different angles and made suggestions of how to present the house when viewers arrived. The house sold really quickly after that. Lucy's input was very important, and we have since recommended Peter David to 2 different families looking for an ideal Estate Agent....
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What agent could do to change your mind?
Good
Comment on agent fees
Good
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Jul 27,2016
Minithumbup
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Jul 27,2016
0 people found
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We are so glad that we chose Peter David act as our Agents. Our sale turned out to be very difficult and anything but straight forward. Fay looked after us from day one and worked tirelessly to help us resolve all problems as the arose. She went above and beyond the level of service that you might expect and we are certain that without her help the whole process would have failed. She really is a credit to her employer and her profession. We have no hesitation in recommending Peter David and wou...
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What agent could do to change your mind?
Fees were competitive and as stated with no hidden charges and of a rate that you might expect to pay from a high street Estate Agent. When taking into account the amount of work put in by staff at Peter David in what turned out to be a very difficult sale, the fixed fee proved to be excellent value. We are aware that some online agents are able to charge lower fees but I doubt that we they would have been as much help given the circumstances. You get what you pay for.
Comment on agent fees
Fees were competitive and as stated with no hidden charges and of a rate that you might expect to pay from a high street Estate Agent. When taking into account the amount of work put in by staff at Peter David in what turned out to be a very difficult sale, the fixed fee proved to be excellent value. We are aware that some online agents are able to charge lower fees but I doubt that we they would have been as much help given the circumstances. You get what you pay for.
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By: Fay
Jul 27, 2016
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Thank you so much for your kind review James & Paula. I'm so pleased we finally managed to get your sale to the point of exchange and wish you all the best with your new home.....
Jun 29,2016
Minithumbup
By:
Jun 29,2016
0 people found
this helpful
I found Peter David Properties very helpful, courteous, and could not fault their responsiveness. Through their services I was able to secure two qualified good offers within a week of putting the house on the market. (if only the legals could be so quick)...
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May 26,2016
Minithumbup
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May 26,2016
0 people found
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Fay & the team at Peter David Properties were brilliant to deal with on my recent house purchase. As a first time buyer I had a lot of questions, and didn't really know what to expect, but Fay in particular was really helpful and supportive. Before I bought I viewed houses with other agents and the guys at Peter David were definitely the best!...
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May 16,2016
Minithumbup
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May 16,2016
0 people found
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A fantastic service from the branch. I have been to visit several times and been a bit of a pain but they have put up with it all to help me find my dream house. They were able to provide a second viewing on a house with short notice which helped seal the deal. RECOMMENDED 100%...
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Mar 29,2016
Minithumbup
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Mar 29,2016
0 people found
this helpful
We chose Peter David to sell our house because Annie was friendly, honest but most importantly not pushy! Our experience has been very positive from the excellent photographs and property description (which helped sell our house in just a week) to the fantastic customer service provided by Annie and Lydia! I would recommend Peter David to sell your property....
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Mar 14,2016
Minithumbup
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Mar 14,2016
0 people found
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Thank you so much for your professional approach to business which gives me peace of mind all the time. Thanks...
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What agent could do to change your mind?
I am happy with their fees as I strongly believe it is good value for money considering what they do.
Comment on agent fees
I am happy with their fees as I strongly believe it is good value for money considering what they do.
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Feb 17,2016
Minithumbup
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Feb 17,2016
0 people found
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The staff were extremely helpful in assisting us with our house sale. I would have no hesitation in using them or recommending them. Excellent 5 stars...
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What agent could do to change your mind?
Excellent
Comment on agent fees
Excellent
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Feb 05,2016
Minithumbup
By:
Feb 05,2016
0 people found
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Fay and her team were fantastic from start to finish on our sale, quite the contrast to our previous agents and a welcome surprise. A clear pro-active approach to enquiries, viewers qualified and of course I was always kept up to speed. Fay gave clear advice throughout and went that extra mile. I would without hesitation recommend Peter David Properties, competitive fees and a faultless, friendly service. No wonder they have so many sold boards in our area....
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What agent could do to change your mind?
Reasonable
Comment on agent fees
Reasonable
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Feb 02,2016
Minithumbup
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Feb 02,2016
0 people found
this helpful
We sold our house through Peter David and we very impressed with the support we received throughout. It turned out to be a relatively quick sale. Our contact persons was absolutely excellent with the very regular updates and all their support and feedback, the process seems less painful....
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What agent could do to change your mind?
Actually we have recommended to a friend....as the agents fees are reasonable.
Comment on agent fees
Actually we have recommended to a friend....as the agents fees are reasonable.
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Jan 16,2016
Minithumbdown
By:
Jan 16,2016
0 people found
this helpful
I have been trying to get in touch with this company for a couple of weeks now I have sent numerous online enquirers requesting a viewing of houses and not received any replies. I have also contacted the office directly and was told I would be telephoned back which I am still waiting to happen. I do not think they have good customer service and this website has completely put me off renting through the company....
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By: Noel Wood
Jan 19, 2016
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I have now had chance to look into your complaint with the lettings team. You contacted the office on Friday 15th January stating you would like to view a property which said no pets but you have 2 dogs. You were informed that we need to contact the landlord and ask the question before we are able to arrange a viewing. You emailed on Monday evening with the same question on a different property and received the same response. The lettings team have spoken to you today and explained the same,....
Nov 27,2015
Minithumbup
By:
Nov 27,2015
0 people found
this helpful
We bought a house through Peter David and we very impressed with the support we recieved throughout a very difficult sale. Fay was absolutly excellent with the very regular updates and all her support she gave us. Fay would do everything she could when it came to the end for us to complete. We really couldnt have done it without her. I would recommend anyone buying a house through this estate agents to ask for Fay. I felt Fay went above and beyond her job to support us with this sale by contacti...
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Oct 16,2015
Minithumbup
By:
Oct 16,2015
1 people found
this helpful
I have bought and sold properties over many years, some being kept for rental purposes, others renovated and sold. In my experience, it is crucial that you have total faith in your agents, and Peter David are certainly one of the best I have used. There is no doubt that they made this sale happen, and not just sit back and wait. I could not recommend them highly enough, and Fay is a credit to their organisation....
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What agent could do to change your mind?
There fees were as stated, and to help even paid for the gas certificate that was required to speed th e process, this being settle on completion. An excellent organisation.
Comment on agent fees
There fees were as stated, and to help even paid for the gas certificate that was required to speed th e process, this being settle on completion. An excellent organisation.
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Oct 07,2015
Minithumbup
By:
Oct 07,2015
0 people found
this helpful
We rented a two bed duplex apartment through them and although the flat had many problems at first, none of which was the lettings agents fault, the speed and efficiency of Victoria in dealing with the issues was consistent and much appreciated. If we ever had any queries she would return our emails in a matter of hours, sometimes minutes and no problem was too small or large. I would highly recommend her and therefore Peter Davids....
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Sep 07,2015
Minithumbup
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Sep 07,2015
3 people found
this helpful
I have been extremely fortunate enough to deal with Sherrie and the team at the town centre branch now for just over three years. Having already used Reeds Rain in the past where i had a pretty appaling experience i was always going to be apprehensive using another agent. With my time with Peter David, they have provided me an excellent and trustworthy service. Always found me great tenants which have proved to be exactly what i required. I have enjoyed working with them all and without them ...
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What agent could do to change your mind?
Fees deducted monthly were cheaper than most places and for the service they provide it is a no brainer!
Comment on agent fees
Fees deducted monthly were cheaper than most places and for the service they provide it is a no brainer!
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Sep 03,2015
Minithumbup
By:
Sep 03,2015
3 people found
this helpful
Very proffession staff in coordinating between both landlord & tennant. A very pleasant approach in both nature & manners , very understanding staff for all parties , landlord , client & P.David. Very efficient in completing any repairs required either emergency or not & a very fair price for the work done , leaving you feeling secure in the thought that your property was being managed by a proffessional company. It is without any hesitation that I would recommend p.David to o...
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A very proffession honest company that charges a very fair price. Deffinatly the best agent by far that I have used & cant imagine using any other in the future.
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Aug 31,2015
Minithumbup
By:
Aug 31,2015
2 people found
this helpful
I have used Peter David for a number of years now to let my properties I own. To this day, I've NOT had anything but EXCELLENT+ service from the guys there and would have no hesitation whatsoever in recommending them to anyone looking for a estate agent to work on their behalf. Keep up the great work Victoria and Penny and I look forward to working with you for a long time to come!...
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What agent could do to change your mind?
Very competitive and excellent value for money for the service they provide!
Comment on agent fees
Very competitive and excellent value for money for the service they provide!
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Aug 26,2015
Minithumbup
By:
Aug 26,2015
2 people found
this helpful
Victoria was very helpful from start to finish. She always responded to emails very promptly and answered any questions we had quickly and accurately. The whole branch is very friendly and welcoming and everyone say's 'hello' and 'goodbye' every time we visit....
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Aug 16,2015
Minithumbdown
By:
Aug 16,2015
1 people found
this helpful
My son recently purchased a property through Peter David Properties Ltd, Brighouse. As my son works shifts, it was necessary for me to undertake much of the liaising with Peter David Properties Ltd. I can only describe the level of customer service received from Peter David Properties Ltd as abysmal from start to finish. Following acceptance of my son's offer, I was requested to forward documentation via email to a member of staff called Penny. I immediately scanned a copy of the bank acco...
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By: Fay Cowling
Nov 14, 2015
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Dear Carol, I'm sorry to hear about your negative experience with Peter David's. Unfortunately I was unable to make contact with you at the time of hearing about your experience and so the situation could not be resolved. I did leave an answer message with my contact details, however if you would like to discuss your experience further please don't hesitate to contact me at the Brighouse branch.....
Aug 14,2015
Minithumbup
By:
Aug 14,2015
2 people found
this helpful
I have rented 2 properties from Peter David over the past 7 years and have always found the staff to be incredibly helpful, professional, efficient and friendly. Above all, the staff are fair in what is a very difficult job, balancing the needs of tenant and landlord. I was always confident that I would receive excellent service when moving in and out of a property, and when I needed any repairs done; I've never been disappointed. If I needed to rent a property in this area again, Peter David wo...
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Jul 14,2015
Minithumbup
By:
Jul 14,2015
1 people found
this helpful
I have used Peter David Properties over the past 5 years to find me tenants for my properties. I have found their services to be professional and amazingly organised with what they do. I would highly recommend....
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Jul 14,2015
Minithumbup
By:
Jul 14,2015
1 people found
this helpful
From start to finish, the service I received at Peter David in Halifax has been first rate. Sherrie Mellor has been highly efficient, professional, incredibly helpful, hardworking, reliable and an absolute pleasure to communicate with throughout my whole experience of renting a property. Through her hard work and excellent organisational skill's-she has managed to arrange everything I needed in a very small time frame. I cannot thank her enough. I would 100% recommend her services in future....
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Jul 03,2015
Minithumbup
By:
Jul 03,2015
1 people found
this helpful
They are an excellent estate agents. They are friendly and helpful. I've had 2 properties through them and not had a problem with either. I would definitely reckoned using them....
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Oct 16,2014
Minithumbup
By:
Oct 16,2014
2 people found
this helpful
******* Excellent****** first class******** The young girls who work in this office are very polite and helpful, they helped me sell my house quick and efficiently. I could not say a bad word against them and would definitely recommend Peter Davids to everyone I know. Had great feedback from potential buyers and the girls always contacted me following all viewings. First class girls many thanks Doris...
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Aug 01,2014
Minithumbdown
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Aug 01,2014
0 people found
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I went into peter Davids asking if they had any short term rentals,and was advised there was a 3 bed detached just come on, they urged us to view it so we did . we also told them we were pushed for time as we only had about a week before we had to move out of our house. Anyway we viewed the house and went down and payed our application fee's, the lady that showed us round said we would be able to move in the week after. So one and half weeks later my husband decided to ring to find out whats go...
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What agent could do to change your mind?
The agent should have kept us informed and told us that we would not be able to move in so soon . They could have given our application fee back as it wasn\'t our fault .
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Oct 24,2013
Minithumbup
By:
Oct 24,2013
0 people found
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I\'ve rented a property for nearly 6 years with only a few small issues. The issues i had were always dealt with quickly and found the staff always friendly and very helpful. Very happy with the overall service provided....
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Oct 16,2013
Minithumbup
By:
Oct 16,2013
0 people found
this helpful
I\'ve rented a property for nearly 6 yrs with just a few minor issues. On each occasion i found the staff to be friendly and very helpful. Overall they provided a great service....
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7 4 10 4 10 0 3 2 1 6
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Agent Fees

Our selling fees would be just 0.99% + VAT (subject to a minimum fee of £1500 including VAT). For example, if you sold your home for £135,000, our fee would be 0.99% (1336.50) + VAT @ 20% (267.30) so the total payable would be £1603.80.

Our letting fees are as follows:
Tenants
£30 application fee pp.
£150 processing fee.

Landlords
Full managed service:
From 8% + VAT commission pcm.
£150 (including VAT) letting fee.
OR, tenant find only service:
£360 (including VAT).
Last updated at 9:47 AM 23/12/2015 by Fay Cowling

Complaints Procedure

We do hope that the service we provide excels your expectations and you find our company meets the standards we aim to achieve at all times.

In keeping with good business practice, Peter David Properties, a Member of The Property Ombudsman, aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded, a complaints procedure has been introduced. This provides for the matter to be dealt with internally and in the event that we are not able to deal with the issue to our mutual satisfaction, by reference to The Property Ombudsman.

If you believe you have a complaint, please write in the first instance to the Sales / Lettings Manager at the address as below:

SALES
Miss. Fay. Cowling - fay.cowling@peterdavid.co.uk
102 Commercial Street, Brighouse,
Brighouse,
HD6 1AQ

LETTINGS
Miss. Victoria. Holmes - victoria.holmes@peterdavid.co.uk
102 Commercial Street, Brighouse,
Brighouse,
HD6 1AQ

Your complaint will be acknowledged within 24 hours but no longer than 3 working days, investigated thoroughly in accordance with established in-house procedures and a formal reply will be sent to you within 15 working days of receipt of your complaint.

If you are not satisfied with the outcome of our initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Director:

Mr. Richard. Cowling (Director)
Peter David Properties
102 Commercial Street, Brighouse, HD6 1AQ
Rick.cowling@peterdavid.co.uk

In the event that the final review as detailed above still fails to satisfy your complaint, then you are at liberty to have the matter referred to the The Property Ombudsman. We will submit our file to the Ombudsman on request. You are also entitled to have your complaint referred to the Ombudsman should we fail to deal with matters promptly or do not comply with our in-house complaints procedure within 8 weeks from the date we receive your written notification

We would hope we can resolve any issues for you. However, we do appreciate on occasions things can go wrong and customers feel the need to complain. We hope the above clarifies our procedures.
Last updated at 9:47 AM 23/12/2015 by Fay Cowling

Awards won by Peter David Properties Ltd

Individual Branch Awards

Halifax, HX1 1HA

Firm rankings


Overall

View All 5 Branches


Peter David Properties Ltd - Brighouse, Brighouse, HD6
Brighouse
102 Commercial Street, Brighouse HD6 1AQ
(13)
Peter David Properties Ltd - Hebden Bridge, Hebden Bridge, HX7
Hebden Bridge
20 New Road, Hebden Bridge HX7 8EF
(2)
Peter David Properties Ltd - Huddersfield, Huddersfield, HD3
Huddersfield
213 Halifax Road, Huddersfield HD3 3RG
(4)
show all branches (5)
Peter David Properties Ltd - Halifax, HX1
Office 1
23-25 George Street, Halifax HX1 1HA
(26)
Peter David Properties Ltd - Sowerby Bridge, Sowerby Bridge, HX6
Sowerby Bridge
The Old Boiler House, Wharf Street, Sowerby Bridge HX6 2AE
(2)

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