Peter Alan
2.4/5, 82 reviews
37% recommended
70% lettings valuation accuracy
39% lettings fee satisfaction
No company information

...left to get your reviews in for the
2020 Estate & Letting Agent Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 70% 39% £350 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 3 8 25 11 5 3 2 5 17
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“THE MOST DISHONEST AND INCOMPETENT GROUP OF P......”

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Jul 26,2020
Minithumbdown
By: 'Ariel McLaren'
Jul 26,2020
1 people found
this helpful
THE MOST DISHONEST AND INCOMPETENT GROUP OF PEOPLE I HAVE EVER DEALT WITH...Recently saw a flat and arranged a viewing with Peter Alan, Cardiff City Centre CF10 2DZ I was driving 200 miles to see the property then after viewing I was happy to pay 6 ...
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“Worst agency ever. I am living in UK more tha......”

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Feb 11,2020
Minithumbdown
By: 'Adrienn Toth'
Feb 11,2020
1 people found
this helpful
Worst agency ever. I am living in UK more than 6 yrs for now. I have rented from so may different people during this period. When we moved to Cardiff from London last year we put our savings in it. We haven't got job before we ...
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“Cortrina offered us amazing customer service ......”

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Feb 05,2020
Minithumbup
By: 'Debbie Williams'
Feb 05,2020
0 people found
this helpful
Cortrina offered us amazing customer service she went out of her way to contact me whenever she could and also to meet for viewing . Even though we decided Not to go ahead she was really understanding and I didn’t feel under any pressure. Very ...
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“Peter Alan, Talbot Green - Lettings, have mad......”

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Jan 31,2020
Minithumbup
By: 'Sian Yvette Steed'
Jan 31,2020
0 people found
this helpful
Peter Alan, Talbot Green - Lettings, have made an enormous difference to my life. Ryan Wilbraham found me the home that I am now living in. He is thorough, realistic, calm and helpful at all times. Sally Edwards is my idea of proactive. She could ...
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“Property Purchase...”

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Dec 18,2019
Minithumbup
By: 'Ian Sparrow'
Dec 18,2019
0 people found
this helpful
Recently bought a property from the Pontypridd branch and the customer service i recieved was second to none. Mark Wilton their financial adviser helped me no end with finding the best mortgage deal for me, providing me with all relevant information to help me decide. ...
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“Never have such an incompetent group of peopl......”

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Dec 13,2019
Minithumbdown
By: 'Glyn jones'
Dec 13,2019
4 people found
this helpful
Never have such an incompetent group of people come together to form an estate agents or a sales team. They have there own agenda on who to sell there properties too. A group of legalised, modern day thieves, who are shy in telling the truth. ...
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“A group of legal thieves! I wouldn't employ t......”

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Dec 11,2019
Minithumbdown
By: 'Shane Davies'
Dec 11,2019
1 people found
this helpful
A group of legal thieves! I wouldn't employ the sales team to tie my shoelaces never mind sell my house! I know estate agents have a reputation for charging lots for very little, but this lot take the biscuit! Hindsight is wonderful, but if you ...
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“I’ve never dealt with such an incompetent, un......”

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Oct 31,2019
Minithumbdown
By: 'Dylan Edwards'
Oct 31,2019
1 people found
this helpful
I’ve never dealt with such an incompetent, unreliable company such as Peter Alan. We have been waiting for almost a month for the return of our bond, despite both tenant and landlord both chasing PA to release it. The office staff clearly do not ...
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“selling with peter alan...”

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Oct 28,2019
Minithumbup
By: 'Gareth'
Oct 28,2019
0 people found
this helpful
I have recently sold a property with peter Alan. it was on the market and sold the same day. I have been really impressed with my dealings with all members of staff in the company. they have been helpful and pleasant throughout and always knew ...
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“I am buying a house through Peter Alan Bridge......”

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Sep 23,2019
Minithumbup
By: 'Iryna Rose'
Sep 23,2019
0 people found
this helpful
I am buying a house through Peter Alan Bridgend brunch. So far I have had a great experience dealing with this branch. The estate agent Natalia Lesiak, whom dealt with my case, had been professional and efficient all the way through the process. Would strongly ...
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“If you want to have the worst experience movi......”

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Sep 19,2019
Minithumbdown
By: 'Sana Chohan'
Sep 19,2019
0 people found
this helpful
If you want to have the worst experience moving in, Peter Alan is the company that will deliver! You will receive better customer service from a McDonald's Drive-Thru....
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“Tenants Beware!!...”

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Sep 03,2019
Minithumbdown
By: 'COLIN PARSONS'
Sep 03,2019
0 people found
this helpful
I’ve rented through Peter Alan (formerly Roberts & Co) for nearly six years, and the service has been absolutely appalling throughout. In 30 years of living in rented accommodation, I have never dealt with such an unprofessional, incompetent, and disorganised organisation. In my time renting through ...
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“Professional, friendly and efficient...”

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Jul 12,2019
Minithumbup
By: 'Andrew Bell'
Jul 12,2019
1 people found
this helpful
I had to market my late father's property and contacted several agents for a valuation. Ms Luly David came out and Llanishen Branch and the package that they offered and regional coverage inspired me to chose them to sell the property. After probate had been ...
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“The biggest mistake we ever made was to go wi......”

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Jul 10,2019
Minithumbdown
By: 'Tina'
Jul 10,2019
2 people found
this helpful
The biggest mistake we ever made was to go with peter Alan estate agents in Morriston. Not only did one of their agents leave the back door unlocked that led to a break in but it took 14 weeks to finally complete. The agents kept telling ...
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“Tenant found in less than 2 weeks...”

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Jun 18,2019
Minithumbup
By: 'Stevie - Jaye Ball'
Jun 18,2019
0 people found
this helpful
Having struggled for some time to rent out my property, I decided to contract Peter Alan as the Letting Agent. I found their staff very helpful with plenty of entheusiasm to find a tenant for the property. Within a week, several potentail tenants had visited ...
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Comment on agent fees
Aligned with my expectations
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“Excellent service...”

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May 24,2019
Minithumbup
By: 'Louise Stroude'
May 24,2019
0 people found
this helpful
Excellent service from Mark Wilton, Mortages advisor. He kept me updated regularly so I was always aware of what was happening and only a phone call away if any queries. Highly recommend...
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“Not happy with the service...”

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May 08,2019
Minithumbdown
By: 'TeslaSwansea'
May 08,2019
7 people found
this helpful
My property has been in the market with Peter Alan in the past 4 months. In the last 4 months I have been asked to drop down the sale price 3-4 times which I have agreed to do it once. Still no luck with the sale. Even ...
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Comment on agent fees
Very high and as I said I had to pay for the photographer.
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“Sale of 2 Properties...”

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Apr 25,2019
Minithumbup
By: 'Simon Corkhill'
Apr 25,2019
0 people found
this helpful
Great friendly service from first contact with the office. Jamie provided accurate valuations and honest market information Sale agreed on both properties within 1st week of marketing - great service...
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Comment on agent fees
Agreed a fair rate for the work involved marketing both properties
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“Rental...”

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Apr 25,2019
Minithumbup
By: 'Matt Hunt'
Apr 25,2019
0 people found
this helpful
My partner and I recently signed for a long-term rental with Peter Alan. Having let many properties over the last few years, Alana's professionalism and friendly nature was very welcome in making the process as painless as possible. Although new to the position, Danielle came ...
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Comment on agent fees
Having previously rented through other agents in the Swansea area, Peter Alan's admin fee's for rentals were far more affordable.
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“Fantastic...”

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Apr 12,2019
Minithumbup
By: 'Georgie'
Apr 12,2019
0 people found
this helpful
Absolutely loved the girls in peter Alan Whitchurch, so professional and very patient during quite a stressful time, always on hand to speak to and very reassuring, Mari, Jen, Lisa and Tracey thank you❤️ Wonderful ladies xxx...
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Comment on agent fees
Good
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“First time buyer...”

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Apr 09,2019
Minithumbup
By: 'Hannah'
Apr 09,2019
0 people found
this helpful
Excellent service from Mark, he kept us updated with all developments and we didn't have to chase him for any updates, he got the work done for us and was very efficient. Would highly recommend him....
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“Excellent service...”

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Mar 25,2019
Minithumbup
By: 'Nichola Stephenson'
Mar 25,2019
0 people found
this helpful
Absolutely fantastic service from Ryan & Lauren at the Blackwood office. Very professional and helpful with the sale of my Dads property. Thanks Nichola...
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Comment on agent fees
Good
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“Excellent service...”

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Feb 25,2019
Minithumbup
By: 'Kathryn'
Feb 25,2019
0 people found
this helpful
Georgina was an absolute star today. Professional, friendly and made me feel completely at ease!! Could not recommend her enough. She went through everything with patience and for anyone in need of mortgage advice then go and see her. She made my first experience a ...
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Comment on agent fees
Good
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“Excellent service...”

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Feb 12,2019
Minithumbup
By: 'Sharon and Mark Richards'
Feb 12,2019
0 people found
this helpful
Peter Alan Morriston have been amazing selling my property .From the valuation to the viewings, and finally the sale, all staff have been 100% professional. Nothing was ever too much trouble and we always received feedback from every viewing. They marketed my property superbly and I ...
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Comment on agent fees
Fees were very competitive.
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“Tenant...”

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Jan 24,2019
Minithumbup
By: 'Alrypar'
Jan 24,2019
0 people found
this helpful
Have been a tenant for over 10 years at the same address, Always found the agency 2 b very good! Any problems are solved by the quite quickly,! My apartment is very low maintenance, and my rent is payed in time,so they have no cause to ...
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Comment on agent fees
Reasonable
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“Portfolio managers...”

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Jan 24,2019
Minithumbup
By: 'Lynda'
Jan 24,2019
2 people found
this helpful
Finding the right Agent to manage your property is no easy. Nic Blight in the Newport has always been Competent and professional unfortunaley on many occasions other staff have let him down. Fortunately Dafydd Williams has now taken over our properties . This pleasant humble your ...
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“Rental...”

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Jan 03,2019
Minithumbup
By: 'Beth James'
Jan 03,2019
0 people found
this helpful
Very friendly staff. I first met Rhys Minty when I viewed the property and he was brilliant from start to finish, he kept me very well informed about every stage of me renting the property. We spoke on a very regular basis and constantly reassured ...
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Comment on agent fees
The fees were reasonable
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“Excellent service: house buyer from England...”

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Nov 30,2018
Minithumbup
By: 'Caroline P.'
Nov 30,2018
1 people found
this helpful
I sold my house in the West Midlands of England and Peter Alan was the estate agent for the house I bought in Caerphilly. From start to finish they were great: a highly professional lady (Leanne) did the viewing, allowing me plenty of time and ...
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Comment on agent fees
Not applicable as I was the house buyer.
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“They don't sell to English People...”

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Nov 05,2018
Minithumbdown
By: 'YorkshireJoe'
Nov 05,2018
2 people found
this helpful
I viewed a lot of houses with this agency and I put in an offer on two houses, the first fell through, the second was accepted. This too fell through, I was told that it wasn't due to the offers but due to in each ...
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“Appalling customer service...”

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Oct 30,2018
Minithumbdown
By: 'Very unhappy customer'
Oct 30,2018
6 people found
this helpful
I have just been released form a tenancy early with lots of difficulty. I decided to opt for a 2 year lease due to the charges attached to the renewal of a contract. I informed the branch of my situation and requested they re advertise my ...
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Comment on agent fees
the fees that are charged across the board are terrible. Peter Alan are out to take as much money as possible and when you ask for a break down of what the charges are for they cannot offer this information.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Peter Alan

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