“Hi Jessica,I would like to thank you and the......”
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5 Star Review
Dec 03,2020
By:
'owen'
Dec 03,2020
Branch: Bridgend, 139 Commercial Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: CF34
Branch: Bridgend, 139 Commercial Street
Sales (as a Buyer)
Postcode: CF34
0people found this helpful
Hi Jessica,
I would like to thank you and the team for helping me secure my property. You have been professional and courteous keeping me informed at every step of the way. It's been a pleasure thankyou once again, hope to purchase some more properties ... read full review
Branch: Cardiff, 24 Station Road
Services: Lettings (as a Landlord)
Rent PCM: £975 Would you recommend?: Yes
Postcode: CF14
Branch: Cardiff, 24 Station Road
Lettings (as a Landlord)
Rent PCM: £975 Postcode: CF14
0people found this helpful
Fantastic service by Aneurin, the lettings manager at Peter Alan, Llanishen branch. He managed to secure new tenants for my property after it had been on the market for less than 24 hours. I was kept up to date by him throughout the process - he ... read full review
“Megan Cummings the letting manager at Peter A......”
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1 Star Review
Nov 29,2020
By:
'matt'
Nov 29,2020
Branch: Newport, 75 Bridge Street
Services: Lettings (as a Landlord)
Rent PCM: £550 Would you recommend?: No
Postcode: NP20
Branch: Newport, 75 Bridge Street
Lettings (as a Landlord)
Rent PCM: £550 Postcode: NP20
0people found this helpful
Megan Cummings the letting manager at Peter Alan is a useless sack of body fluids, the regional manager Benjamin Jones at Peter Alan is just as bad, he seems too scared to call you back or just too lazy too do his job. Who at ... read full review
Branch: Swansea, 25 Woodfield Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: SA6
Branch: Swansea, 25 Woodfield Street
Lettings (Prospective customer)
Postcode: SA6
0people found this helpful
We went to view a house today and the service was horrible. I feel so sorry for the home owner as it really puts me off not to buy the property. We arrived 10 mins early (didn't think it was an issue), the home owner who ... read full review
Megan Cummings the letting manager is a useless sack of body fluids, the regional manager Benjamin Jones is just as bad, he seems too scared to call you back or just too lazy too do his job. Whos employing these goons?? When i call these ... read full review
Branch: Cardiff, 170-172 Cowbridge Road East
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CF11
Branch: Cardiff, 170-172 Cowbridge Road East
Lettings (as a Tenant)
Postcode: CF11
0people found this helpful
Unprofessional and not very close to customers. I rented an apartment through this real estate agency, unfortunately there are big problems in the apartment, I sent emails to notify them and request their assistance for urgent repairs to be done, but they waited months before ... read full review
“An extremely professional service, they sorte......”
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4 Star Review
Aug 22,2020
By:
'STEVE'
Aug 22,2020
Branch: Bridgend, 139 Commercial Street
Services: Lettings (as a Landlord)
Rent PCM: £525 Would you recommend?: Yes
Postcode: SA13
Branch: Bridgend, 139 Commercial Street
Lettings (as a Landlord)
Rent PCM: £525 Postcode: SA13
0people found this helpful
An extremely professional service, they sorted out a very difficult tenant and found us another with ease. I would gladly recommend them to other landlords.... read full review
Branch: Barry, 9 Ty Newydd Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode:
Branch: Barry, 9 Ty Newydd Road
Lettings (as a Landlord)
Postcode:
1people found this helpful
The worst letting experience ever!! Asked them to come out and value our property for letting. Sounds simple enough but they cocked up the time and date not once, not twice but THREE times in a row.
This even after multiple phone calls and false ... read full review
“Top class team In Caerphilly when it comes to......”
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2 Star Review
Aug 07,2020
By:
'Dafydd'
Aug 07,2020
Branch: Caerphilly, The Twyn
Services: Sales (as a Vendor)
Sold price: £210000 Would you recommend?: No
Postcode: CF83
Branch: Caerphilly, The Twyn
Sales (as a Vendor)
Sold price: £210000 Postcode: CF83
2people found this helpful
Top class team In Caerphilly when it comes to driving sale through to exchange. However, they hoodwinked me on fees at start of process by over pricing the house and instead of percentage of final sale price they charged fixed fee based on the market ... read full review
THE MOST DISHONEST AND INCOMPETENT GROUP OF PEOPLE I HAVE EVER DEALT WITH...Recently saw a flat and arranged a viewing with Peter Alan, Cardiff City Centre CF10 2DZ I was driving 200 miles to see the property then after viewing I was happy to pay 6 ... read full review
Worst agency ever. I am living in UK more than 6 yrs for now. I have rented from so may different people during this period.
When we moved to Cardiff from London last year we put our savings in it. We haven't got job before we ... read full review
“Cortrina offered us amazing customer service ......”
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5 Star Review
Feb 05,2020
By:
'Debbie'
Feb 05,2020
Branch: Cardiff, 24 Station Road
Services: Lettings (as a Tenant)
Rent PCM: £1500 Would you recommend?: Yes
Postcode: CF14
Branch: Cardiff, 24 Station Road
Lettings (as a Tenant)
Rent PCM: £1500 Postcode: CF14
0people found this helpful
Cortrina offered us amazing customer service she went out of her way to contact me whenever she could and also to meet for viewing . Even though we decided Not to go ahead she was really understanding and I didn’t feel under any pressure. Very ... read full review
Peter Alan, Talbot Green - Lettings, have made an enormous difference to my life.
Ryan Wilbraham found me the home that I am now living in. He is thorough, realistic, calm and helpful at all times.
Sally Edwards is my idea of proactive. She could ... read full review
Branch: Pontypridd, 94 Taff Street
Services: Sales (as a Buyer)
Sold price: £95000 Would you recommend?: Yes
Postcode: CF40
Branch: Pontypridd, 94 Taff Street
Sales (as a Buyer)
Sold price: £95000 Postcode: CF40
0people found this helpful
Recently bought a property from the Pontypridd branch and the customer service i recieved was second to none.
Mark Wilton their financial adviser helped me no end with finding the best mortgage deal for me, providing me with all relevant information to help me decide.
... read full review
“Never have such an incompetent group of peopl......”
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1 Star Review
Dec 13,2019
By:
'Glyn'
Dec 13,2019
Branch: Caerphilly, The Twyn
Services: Sales (Prospective customer)
Sold price: £150000 Would you recommend?: No
Postcode: CF83
Branch: Caerphilly, The Twyn
Sales (Prospective customer)
Sold price: £150000 Postcode: CF83
4people found this helpful
Never have such an incompetent group of people come together to form an estate agents or a sales team. They have there own agenda on who to sell there properties too. A group of legalised, modern day thieves, who are shy in telling the truth. ... read full review
“A group of legal thieves! I wouldn't employ t......”
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1 Star Review
Dec 11,2019
By:
'Shane'
Dec 11,2019
Branch: Bridgend, 139 Commercial Street
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: CF34
Branch: Bridgend, 139 Commercial Street
Sales (as a Vendor)
Postcode: CF34
1people found this helpful
A group of legal thieves! I wouldn't employ the sales team to tie my shoelaces never mind sell my house!
I know estate agents have a reputation for charging lots for very little, but this lot take the biscuit! Hindsight is wonderful, but if you ... read full review
“I’ve never dealt with such an incompetent, un......”
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1 Star Review
Oct 31,2019
By:
'Dylan'
Oct 31,2019
Branch: Newport, 75 Bridge Street
Services: Lettings (as a Tenant)
Rent PCM: £425 Would you recommend?: No
Postcode: NP7
Branch: Newport, 75 Bridge Street
Lettings (as a Tenant)
Rent PCM: £425 Postcode: NP7
1people found this helpful
I’ve never dealt with such an incompetent, unreliable company such as Peter Alan.
We have been waiting for almost a month for the return of our bond, despite both tenant and landlord both chasing PA to release it. The office staff clearly do not ... read full review
Branch: Chepstow, 1a Bank Street
Services: Sales (as a Vendor)
Sold price: £205000 Would you recommend?: Yes
Postcode: NP16
Branch: Chepstow, 1a Bank Street
Sales (as a Vendor)
Sold price: £205000 Postcode: NP16
0people found this helpful
I have recently sold a property with peter Alan. it was on the market and sold the same day. I have been really impressed with my dealings with all members of staff in the company. they have been helpful and pleasant throughout and always knew ... read full review
“I am buying a house through Peter Alan Bridge......”
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5 Star Review
Sep 23,2019
By:
'Iryna'
Sep 23,2019
Branch: Bridgend, 22 Dumraven Place
Services: Sales (as a Buyer)
Sold price: £117500 Would you recommend?: Yes
Postcode: CF31
Branch: Bridgend, 22 Dumraven Place
Sales (as a Buyer)
Sold price: £117500 Postcode: CF31
0people found this helpful
I am buying a house through Peter Alan Bridgend brunch. So far I have had a great experience dealing with this branch. The estate agent Natalia Lesiak, whom dealt with my case, had been professional and efficient all the way through the process. Would strongly ... read full review
“If you want to have the worst experience movi......”
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1 Star Review
Sep 19,2019
By:
'Sana'
Sep 19,2019
Branch: Swansea, 49 Mansel Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SA1
Branch: Swansea, 49 Mansel Street
Lettings (as a Tenant)
Postcode: SA1
1people found this helpful
If you want to have the worst experience moving in, Peter Alan is the company that will deliver! You will receive better customer service from a McDonald's Drive-Thru.... read full review
Branch: Newport, 75 Bridge Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NP19
Branch: Newport, 75 Bridge Street
Lettings (as a Tenant)
Postcode: NP19
0people found this helpful
I’ve rented through Peter Alan (formerly Roberts & Co) for nearly six years, and the service has been absolutely appalling throughout. In 30 years of living in rented accommodation, I have never dealt with such an unprofessional, incompetent, and disorganised organisation.
In my time renting through ... read full review
Branch: Cardiff, 24 Station Road
Services: Sales (as a Vendor)
Sold price: £223000 Would you recommend?: Yes
Postcode: CF23
Branch: Cardiff, 24 Station Road
Sales (as a Vendor)
Sold price: £223000 Postcode: CF23
2people found this helpful
I had to market my late father's property and contacted several agents for a valuation. Ms Luly David came out and Llanishen Branch and the package that they offered and regional coverage inspired me to chose them to sell the property. After probate had been ... read full review
“The biggest mistake we ever made was to go wi......”
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1 Star Review
Jul 10,2019
By:
'Tina'
Jul 10,2019
Branch: Swansea, 25 Woodfield Street
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: SA6
Branch: Swansea, 25 Woodfield Street
Sales (as a Vendor)
Postcode: SA6
2people found this helpful
The biggest mistake we ever made was to go with peter Alan estate agents in Morriston. Not only did one of their agents leave the back door unlocked that led to a break in but it took 14 weeks to finally complete. The agents kept telling ... read full review
Branch: Newport, 75 Bridge Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: NP19
Branch: Newport, 75 Bridge Street
Lettings (as a Landlord)
Postcode: NP19
0people found this helpful
Having struggled for some time to rent out my property, I decided to contract Peter Alan as the Letting Agent. I found their staff very helpful with plenty of entheusiasm to find a tenant for the property.
Within a week, several potentail tenants had visited ... read full review
Branch: Pontypridd, 94 Taff Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: CF37
Branch: Pontypridd, 94 Taff Street
Lettings (as a Landlord)
Postcode: CF37
0people found this helpful
Excellent service from Mark Wilton, Mortages advisor. He kept me updated regularly so I was always aware of what was happening and only a phone call away if any queries. Highly recommend... read full review
Branch: Swansea, 49 Mansel Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: SA2
Branch: Swansea, 49 Mansel Street
Sales (Prospective customer)
Postcode: SA2
7people found this helpful
My property has been in the market with Peter Alan in the past 4 months. In the last 4 months I have been asked to drop down the sale price 3-4 times which I have agreed to do it once. Still no luck with the sale. Even ... read full review
Comment on agent fees
Very high and as I said I had to pay for the photographer.
Branch: Pontypridd, 94 Taff Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: CF71
Branch: Pontypridd, 94 Taff Street
Sales (as a Vendor)
Postcode: CF71
0people found this helpful
Great friendly service from first contact with the office. Jamie provided accurate valuations and honest market information
Sale agreed on both properties within 1st week of marketing - great service... read full review
Comment on agent fees
Agreed a fair rate for the work involved marketing both properties
Branch: Bridgend, 22 Dumraven Place
Services: Lettings (as a Tenant)
Rent PCM: £600 Would you recommend?: Yes
Postcode: CF31
Branch: Bridgend, 22 Dumraven Place
Lettings (as a Tenant)
Rent PCM: £600 Postcode: CF31
0people found this helpful
My partner and I recently signed for a long-term rental with Peter Alan. Having let many properties over the last few years, Alana's professionalism and friendly nature was very welcome in making the process as painless as possible.
Although new to the position, Danielle came ... read full review
Comment on agent fees
Having previously rented through other agents in the Swansea area, Peter Alan's admin fee's for rentals were far more affordable.
Branch: Cardiff, 26 Merthyr Road
Services: Sales (as a Vendor)
Sold price: £282500 Would you recommend?: Yes
Postcode: CF14
Branch: Cardiff, 26 Merthyr Road
Sales (as a Vendor)
Sold price: £282500 Postcode: CF14
0people found this helpful
Absolutely loved the girls in peter Alan Whitchurch, so professional and very patient during quite a stressful time, always on hand to speak to and very reassuring, Mari, Jen, Lisa and Tracey thank youâ¤ï¸ Wonderful ladies xxx... read full review
Branch: Pontypridd, 94 Taff Street
Services: They arranged our mortgage
Sold price: £120000 Would you recommend?: Yes
Postcode: CF37
Branch: Pontypridd, 94 Taff Street
They arranged our mortgage
Sold price: £120000 Postcode: CF37
0people found this helpful
Excellent service from Mark, he kept us updated with all developments and we didn't have to chase him for any updates, he got the work done for us and was very efficient. Would highly recommend him.... read full review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.