Peter Alan
2.3/5, 71 reviews
35% recommended
70% lettings valuation accuracy
41% lettings fee satisfaction
No company information

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 70% 41% £350 £1,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 3 6 21 10 4 1 2 5 16
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

No Properties

“Tenants Beware!!...”

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Sep 03,2019
Minithumbdown
By: 'COLIN PARSONS'
Sep 03,2019
0 people found
this helpful
I’ve rented through Peter Alan (formerly Roberts & Co) for nearly six years, and the service has been absolutely appalling throughout. In 30 years of living in rented accommodation, I have never dealt with such an unprofessional, incompetent, and disorganised organisation. In my time renting through ...
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“Professional, friendly and efficient...”

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Jul 12,2019
Minithumbup
By: 'Andrew Bell'
Jul 12,2019
1 people found
this helpful
I had to market my late father's property and contacted several agents for a valuation. Ms Luly David came out and Llanishen Branch and the package that they offered and regional coverage inspired me to chose them to sell the property. After probate had been ...
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“The biggest mistake we ever made was to go wi......”

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Jul 10,2019
Minithumbdown
By: 'Tina'
Jul 10,2019
2 people found
this helpful
The biggest mistake we ever made was to go with peter Alan estate agents in Morriston. Not only did one of their agents leave the back door unlocked that led to a break in but it took 14 weeks to finally complete. The agents kept telling ...
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“Tenant found in less than 2 weeks...”

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Jun 18,2019
Minithumbup
By: 'Stevie - Jaye Ball'
Jun 18,2019
0 people found
this helpful
Having struggled for some time to rent out my property, I decided to contract Peter Alan as the Letting Agent. I found their staff very helpful with plenty of entheusiasm to find a tenant for the property. Within a week, several potentail tenants had visited ...
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Comment on agent fees
Aligned with my expectations
Was this helpful? Yes

“Excellent service...”

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May 24,2019
Minithumbup
By: 'Louise Stroude'
May 24,2019
0 people found
this helpful
Excellent service from Mark Wilton, Mortages advisor. He kept me updated regularly so I was always aware of what was happening and only a phone call away if any queries. Highly recommend...
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“Not happy with the service...”

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May 08,2019
Minithumbdown
By: 'TeslaSwansea'
May 08,2019
7 people found
this helpful
My property has been in the market with Peter Alan in the past 4 months. In the last 4 months I have been asked to drop down the sale price 3-4 times which I have agreed to do it once. Still no luck with the sale. Even ...
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Comment on agent fees
Very high and as I said I had to pay for the photographer.
Was this helpful? Yes

“Sale of 2 Properties...”

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Apr 25,2019
Minithumbup
By: 'Simon Corkhill'
Apr 25,2019
0 people found
this helpful
Great friendly service from first contact with the office. Jamie provided accurate valuations and honest market information Sale agreed on both properties within 1st week of marketing - great service...
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Comment on agent fees
Agreed a fair rate for the work involved marketing both properties
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“Rental...”

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Apr 25,2019
Minithumbup
By: 'Matt Hunt'
Apr 25,2019
0 people found
this helpful
My partner and I recently signed for a long-term rental with Peter Alan. Having let many properties over the last few years, Alana's professionalism and friendly nature was very welcome in making the process as painless as possible. Although new to the position, Danielle came ...
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Comment on agent fees
Having previously rented through other agents in the Swansea area, Peter Alan's admin fee's for rentals were far more affordable.
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“Fantastic...”

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Apr 12,2019
Minithumbup
By: 'Georgie'
Apr 12,2019
0 people found
this helpful
Absolutely loved the girls in peter Alan Whitchurch, so professional and very patient during quite a stressful time, always on hand to speak to and very reassuring, Mari, Jen, Lisa and Tracey thank you❤️ Wonderful ladies xxx...
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Comment on agent fees
Good
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“First time buyer...”

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Apr 09,2019
Minithumbup
By: 'Hannah'
Apr 09,2019
0 people found
this helpful
Excellent service from Mark, he kept us updated with all developments and we didn't have to chase him for any updates, he got the work done for us and was very efficient. Would highly recommend him....
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“Excellent service...”

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Mar 25,2019
Minithumbup
By: 'Nichola Stephenson'
Mar 25,2019
0 people found
this helpful
Absolutely fantastic service from Ryan & Lauren at the Blackwood office. Very professional and helpful with the sale of my Dads property. Thanks Nichola...
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Comment on agent fees
Good
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“Excellent service...”

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Feb 25,2019
Minithumbup
By: 'Kathryn'
Feb 25,2019
0 people found
this helpful
Georgina was an absolute star today. Professional, friendly and made me feel completely at ease!! Could not recommend her enough. She went through everything with patience and for anyone in need of mortgage advice then go and see her. She made my first experience a ...
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Comment on agent fees
Good
Was this helpful? Yes

“Excellent service...”

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Feb 12,2019
Minithumbup
By: 'Sharon and Mark Richards'
Feb 12,2019
0 people found
this helpful
Peter Alan Morriston have been amazing selling my property .From the valuation to the viewings, and finally the sale, all staff have been 100% professional. Nothing was ever too much trouble and we always received feedback from every viewing. They marketed my property superbly and I ...
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Comment on agent fees
Fees were very competitive.
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“Tenant...”

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Jan 24,2019
Minithumbup
By: 'Alrypar'
Jan 24,2019
0 people found
this helpful
Have been a tenant for over 10 years at the same address, Always found the agency 2 b very good! Any problems are solved by the quite quickly,! My apartment is very low maintenance, and my rent is payed in time,so they have no cause to ...
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Comment on agent fees
Reasonable
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“Portfolio managers...”

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Jan 24,2019
Minithumbup
By: 'Lynda'
Jan 24,2019
2 people found
this helpful
Finding the right Agent to manage your property is no easy. Nic Blight in the Newport has always been Competent and professional unfortunaley on many occasions other staff have let him down. Fortunately Dafydd Williams has now taken over our properties . This pleasant humble your ...
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“Rental...”

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Jan 03,2019
Minithumbup
By: 'Beth James'
Jan 03,2019
0 people found
this helpful
Very friendly staff. I first met Rhys Minty when I viewed the property and he was brilliant from start to finish, he kept me very well informed about every stage of me renting the property. We spoke on a very regular basis and constantly reassured ...
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Comment on agent fees
The fees were reasonable
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“Excellent service: house buyer from England...”

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Nov 30,2018
Minithumbup
By: 'Caroline P.'
Nov 30,2018
1 people found
this helpful
I sold my house in the West Midlands of England and Peter Alan was the estate agent for the house I bought in Caerphilly. From start to finish they were great: a highly professional lady (Leanne) did the viewing, allowing me plenty of time and ...
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Comment on agent fees
Not applicable as I was the house buyer.
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“They don't sell to English People...”

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Nov 05,2018
Minithumbdown
By: 'YorkshireJoe'
Nov 05,2018
1 people found
this helpful
I viewed a lot of houses with this agency and I put in an offer on two houses, the first fell through, the second was accepted. This too fell through, I was told that it wasn't due to the offers but due to in each ...
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“Appalling customer service...”

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Oct 30,2018
Minithumbdown
By: 'Very unhappy customer'
Oct 30,2018
6 people found
this helpful
I have just been released form a tenancy early with lots of difficulty. I decided to opt for a 2 year lease due to the charges attached to the renewal of a contract. I informed the branch of my situation and requested they re advertise my ...
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Comment on agent fees
the fees that are charged across the board are terrible. Peter Alan are out to take as much money as possible and when you ask for a break down of what the charges are for they cannot offer this information.
Was this helpful? Yes

“Piss poor service from the get go !!!cowboys...”

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Sep 25,2018
Minithumbdown
By: 'Muggins'
Sep 25,2018
3 people found
this helpful
Really poor service from start to begining failed to mention addidtional fees to renew contract. Gave me false advice on property maintance by the lld . Too them 7 months to take down the peter alan sign from the house. No bulbs blinds or curtains in property. ...
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Comment on agent fees
Poor they charge £150 upfront per person only offer a 6 month tenancy at first then charge you £100 admin fee to renew for another 6 months then charge another £100 to renew..... one big cash cow
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“new chance...”

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Sep 22,2018
Minithumbup
By: 'dj'
Sep 22,2018
1 people found
this helpful
thank you jade for your help and professionalism because of yourself I will give peter allan another chance after all the annoying phone calls off other agents...
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Comment on agent fees
n/a
Was this helpful? Yes

“Easy and professional...”

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Sep 08,2018
Minithumbup
By: 'Emily'
Sep 08,2018
1 people found
this helpful
As a first time buyer and someone who knew nothing regarding mortgages, Mark was very patient and profesional. He explained everything so well, from our first point of contact and all the way through. He made the whole process seem easy and not as scary ...
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Comment on agent fees
The fees seem fair, prices are compatible.
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“Great service! Couldn't fault Dane or Rhys!...”

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Sep 07,2018
Minithumbup
By: 'Mollie B'
Sep 07,2018
0 people found
this helpful
My partner and I have just moved in to a rental in Caerphilly, Rhys was great from the get go and provided efficient and friendly service over the telephone to organise a viewing. Dane showed us around the property and was so friendly, enthusiastic and ...
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Comment on agent fees
Standard fees
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“1st time buyer...”

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Sep 05,2018
Minithumbup
By: 'Bethan'
Sep 05,2018
1 people found
this helpful
Excellent and professional service from Mark Wilton. He arranged a mortgage for us and he was very informative and kept us up to date by phone/email on a regular basis. The whole process was very efficient and whilst we were expecting buying a home ...
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Comment on agent fees
Compatible with other agents
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“Rental property...”

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Aug 18,2018
Minithumbup
By: 'Clare Tilbury'
Aug 18,2018
0 people found
this helpful
I viewed a property with Alana in blackmill to rent,I can't thank her enough she was a fantastic help and made it very easy for me to veiw this property. I would definitely use peter alan again and would ask for Alana in person ...
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Comment on agent fees
Good
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“Useless!!!!!!...”

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Jun 28,2018
Minithumbdown
By: 'Blah blah blah'
Jun 28,2018
5 people found
this helpful
I would rather be homeless than rent from these again! I had the worst experience dealing with a rude bunch of people. I've had nothing but issues with peter Alan in maesteg! Useless bunch of people, as long as they getting the money they don't ...
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Comment on agent fees
AWFUL
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“If I could give 0 stars I would....”

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Jun 27,2018
Minithumbdown
By: 'Ad999'
Jun 27,2018
2 people found
this helpful
As a previous review stated, “In it for the landlords, not the tenants” and I could not agree more. Problem after problem is all they have caused. They misadvise just to make your face smile, then when it comes to actually dealing with it they ...
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Comment on agent fees
Bad
Was this helpful? Yes

“Fantastic Job , very professional...”

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Jun 17,2018
Minithumbup
By: 'Phil phillips'
Jun 17,2018
0 people found
this helpful
Selling 14 Clayton Road Hendy , Carey Knox and her team were fantastic , the effort to support my partner in selling this property was exceptional and totally professional , Carey Knox Management of the sale was amazing in many ways , thank you all at Gorseinon , well recommended...
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Comment on agent fees
Excellent , total professionalism
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“Terrible customer service...”

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Jun 08,2018
Minithumbdown
By: 'D m d'
Jun 08,2018
2 people found
this helpful
Had a viewing on a property and asked if we could go through with the let. We were told we'd have an email in the next couple day to say yay or nay. Didnt hear anything for a week, so I phoned the Monmouth branch ...
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“Strings you along, promises to contact back but never does...”

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Jun 06,2018
Minithumbdown
By: 'Jay'
Jun 06,2018
1 people found
this helpful
They have lovely properties presented nicely online. Hence the two stars. Because the rest of the interaction unfortunately failed really badly. When it comes to dealing with them in person, they never keep you in the loop. You'd call to get an update, they claim ...
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Comment on agent fees
Seems alright, slightly on the higher side but their properties are nice.
Was this helpful? Yes
By: Lowri Morgan
Jul 13, 2018
View all comments (1)
Where to start!!!!! I don't think they should be allowed to rent. They are so unprofessional and so sly. They don't contact you back when asked, I've got enough pictures and emails and texts to take them to court! They are so nasty. I will be homeless before I rent of these again! They are good for selling but not for tenants! ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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