“These agents are awful! There are so many things I ......”
1 Star Review
Oct 10,2013
By:
'Annoyed.'
Oct 10,2013
Branch: Chandlers Ford, 34a Hiltingbury Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SO53
Branch: Chandlers Ford, 34a Hiltingbury Road
Lettings (as a Tenant)
Postcode: SO53
1
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These agents are awful! There are so many things I could say about these people. They took MONTHS to fix anything, and only after many phone calls to ask again and again for things to be fixed. We had to live with thick black mould ...
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What agent could do to change your mind?
Respond when contacted. Delivered on their promises to fix things. Tell you they will take ‚£250 for checking out, before you sign the contract. Apologise for their inadequacies. Apologise for our discomfort caused by their lack of interest.
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“My daughter rented via them for 2yrs Uni. Shockingly poor ......”
1 Star Review
Oct 25,2012
By:
'Alan'
Oct 25,2012
Branch: Winchester, 63 High Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Winchester, 63 High Street
Lettings (as a Tenant)
Postcode:
1
people found
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My daughter rented via them for 2yrs Uni. Shockingly poor response & customer service and retained some deposit for spurious reasons...
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What agent could do to change your mind?
Responded to repairs and faults in an timely manor, or even in accordance with the contract. Provide details of what cleaning, checkout fee, inventory rubbish removal, replacement of smoke alarm and mirror really mean in compassion to leaking roofs, electrical alts and perpetual damp conditions.
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“Paul Cole is completely arrogant and the agency is a ......”
1 Star Review
Apr 10,2012
By:
'Unhappy'
Apr 10,2012
Branch: Chandlers Ford, 34a Hiltingbury Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Chandlers Ford, 34a Hiltingbury Road
Lettings (as a Tenant)
Postcode:
2
people found
this helpful
Paul Cole is completely arrogant and the agency is a shambles. It is run by a variety of incompetent and rude people who:
-don't show up to appointments and don't call to let you know
-are "on their lunch" whenever you call (9am, 4pm whenever)
...
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What agent could do to change your mind?
A complete attitude change is what would be required from Paul Cole to change my view of Personal Homefinders.
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