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    Paul Room
Personal Homefinders is an independent specialist Property Investment, Lettings and Management Agent with centrally located offices in Southampton, Winchester and Chandler's Ford, Hampshire. We have a Read full description...Personal Homefinders is an independent specialist Property Investment, Lettings and Management Agent with centrally located offices in Southampton, Winchester and Chandler's Ford, Hampshire. We have a wide range of different rental properties available to suit all budgets and needs. We are NOT Estate Agents, which means that we can also offer unbiased advice on all aspects of property investment and a focused approach to management of properties in the Lettings market. In addition, Personal Homefinders offer Home Search services to all levels of Relocaters, from finding rental property, to providing area information packs and tours to finding that perfect property to purchase.
 
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Properties for sale
Properties for rent
Apr 24,2014
Minithumbdown
By:
Apr 24,2014
0 people found
this helpful
I have rented properties in Peterborugh, Stevenage, Dunstable, St Albans, Portsmouth and last with Personal Home Finders in Winchester. Without an iota of doubt I can say that they are the worst of the worst letting agents. If I had to rent again - I would never ever use them. They are very irresponsible with everything they do - starting from property viewing to checkout and returning deposit. Please make Rating non-mandatory. Its a shame you don\'t have negative stars but if you have...
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Dec 19,2013
Minithumbdown
By:
Dec 19,2013
0 people found
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DO not use - search for reviews on other websites. They are absolutely useless - they never have the right keys when viewing properties, they know nothing about the properties they are viewing and will lie and tell you things work when they don\'t. During your tenancy they will constantly be late to repair anything, if at all and unhelpful or just ignore you. If they do fix something expect to pay for it or have your rent increased! When you check out, the fees are ridiculous - check your agree...
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What agent could do to change your mind?
Been a proper and fair agent
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Oct 10,2013
Minithumbdown
By:
Oct 10,2013
1 people found
this helpful
These agents are awful! There are so many things I could say about these people. They took MONTHS to fix anything, and only after many phone calls to ask again and again for things to be fixed. We had to live with thick black mould on bedroom walls and ceiling for months as I was told not to wash it off until someone had seen it. No one came for 3 months. I just wish I had reported them to environmental health but I believed they would fix it. Things were damp in the house and it was the coldest...
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What agent could do to change your mind?
Respond when contacted. Delivered on their promises to fix things. Tell you they will take ‚£250 for checking out, before you sign the contract. Apologise for their inadequacies. Apologise for our discomfort caused by their lack of interest.
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Sep 23,2013
Minithumbdown
By:
Sep 23,2013
1 people found
this helpful
They will take your money as they just did with mine! When you leave they will go in there and find any small thing to bring somebody into the house and fix it and charge you ridiculous amounts of money for doing so, even if it was not your fault as it was our case. They charged us for painting our apartment after we had contacted them 6 times regarding the mildew in the house. While we were at the property they came and gave us tips as to how to deal with them but when we left, and withou...
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Oct 25,2012
Minithumbdown
By:
Oct 25,2012
1 people found
this helpful
My daughter rented via them for 2yrs Uni. Shockingly poor response & customer service and retained some deposit for spurious reasons...
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What agent could do to change your mind?
Responded to repairs and faults in an timely manor, or even in accordance with the contract. Provide details of what cleaning, checkout fee, inventory rubbish removal, replacement of smoke alarm and mirror really mean in compassion to leaking roofs, electrical alts and perpetual damp conditions.
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Apr 10,2012
Minithumbdown
By:
Apr 10,2012
2 people found
this helpful
Paul Cole is completely arrogant and the agency is a shambles. It is run by a variety of incompetent and rude people who: -don't show up to appointments and don't call to let you know -are "on their lunch" whenever you call (9am, 4pm whenever) -don't return calls when you leave messages etc The flat was cold and damp and the landlord was a nightmare. When we moved out we were charged an incredible "moving out fee" and charged for damaged in the itemised inventory w...
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What agent could do to change your mind?
A complete attitude change is what would be required from Paul Cole to change my view of Personal Homefinders.
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By: Alan
Oct 25, 2012
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Snappy outfit. My daughter and three others rented via Winchester office while at uni. Rented the property for two year. Complied with contract including cleaning of carpets and a working parking including parents cleaned the property. The carpet cleaner said e house had never even as clean. Yet they withheld money for cleaning, rubbish removal and replacing a smoke alarm which never worked. This despite not responding to constant reports of water ingress, non response to an electrical fault sub....



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Office 1
63 High Street, Winchester SO23 9BX
(4)
Office 2
15 London Road, Southampton SO15 2AE
(0)
Office 3
34a Hiltingbury Road, Chandlers Ford SO53 5SS
(2)

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